| Cryptocurrency exchange | |
|---|---|
| Official website | |
| Social network | |
| Date of foundation | 1970 |
| Head Office | 33 St. James's Square, London, England, SW1Y 4JS, United Kingdom |
| Types of support | |
| Phone Support | |
| Languages | English |
| Company owner | CEX.IO LTD |
| Manager | Alexander Lutskiewicz |
| Minimum deposit amount | Verified Cryptocurrency
Fiat Currency
Unverified Cryptocurrency
Fiat Currency
|
| Maximum input amount | Verified Cryptocurrency No limits Fiat Currency
Unverified Cryptocurrency No limits Fiat Currency
|
| Minimum withdrawal amount | Verified Cryptocurrency
Fiat Currency Unavailable Unverified Cryptocurrency
Fiat Currency Unavailable |
| Maximum withdrawal amount | Verified Cryptocurrency No limits Fiat Currency Unavailable Unverified Cryptocurrency No limits Fiat Currency Unavailable |
| Exchange Commission | Trade Commission: Until 0.16 for maker / Until 0.25 for taker |
| Terminals | Author's platform |
| Age restrictions | From 18 years |
| Trading volume per day | 93228230 USD |
| Number of users | 3000000+ |
| Number of cryptocurrencies | 30 |
| Number of trading instruments | 3Cryptocurrencies, currency pairs |
| Margin trading | Yes |
| Leverage | Until 1:100 |
| Types of accounts | Standard |
| Order execution | Market Execution (at market price), Stop Orders, Limit Orders, OCO Order |
| Methods of replenishment | Bank card (Visa/MC), Wire transfer, Skrill, Epay, Advcash |
| Withdrawal methods | Bank card (Visa/MC), Wire transfer, Skrill, Epay, Advcash |
| Account Currencies | EUR, USD, Cryptocurrency, GBP, RUB |
| Types of cryptocurrencies | BTC, BCH, ETH, LTC, XRP, USDT, NEO, et al. |
| Licenses | Licensed FinCEN № 31000176194955 (Active) ICO. № ZA059396 (Active) GFSC № FSC1345B (Active) |
| Mobile apps | |
| Trader training | Background information on the site |
| A way to store cryptocurrencies | Cold: yes Hot: no |
| Fiat accounts | Yes |
| Stop loss and take profit function | Yes |
| Possibility to exchange for fiat currencies | Yes |
| Crypto loans | Get a loan secured by cryptocurrency |
| Steaking | Get rewarded just for keeping coins and tokens in your account |
| Basic verification | Necessary to increase the limits |
| Advanced AML verification | Yes |
| API | |
| Affiliate Program | RegistrationUp to 30% from referral transaction fees |
| Advantages | Quick registration procedure The site of the exchange is convenient for beginners and professional traders Official registration in the UK High liquidity Security Affiliate Program |
| Disadvantages | Complicated verification process Delays in withdrawal or transfer of funds (according to online reviews) |
| Company requisites | Legal name: CEX.IO LTD Legal address: 33 St. James's Square, London, England, SW1Y 4JS, United Kingdom |
| Overall assessment | 4.6/10 |
| Date of update | April 27, 2023 |
CEX.IO is this a scam? Review and Customers Reviews
CEX.IO exchange has been successfully and smoothly running since 2013 being one of the mass-marker resources for digital currency trading. This is that case in point for platforms which is well experienced in the market and considers it crucial, to provide its customers with maximum comfort resulting in smart service, rapid transactions, quick technical support.
An however, is CEX.IO a scam artist or a reliable trading platform securing the safe trading, privacy of data and quick payout? We will try to answer these questions in CEX.IO exchange review.
CEX.IO is one of the oldest an experienced platforms for trading and digital token exchange (here is the full truth about the crypto currency). Originally it offered cloud mining options, being the pioneer in providing this way of crypto currency mining, with that, its pool Ghash.io was in such a great request, that up to 42% of all bitcoin network powers accrued to it. When in 2015 the pool was closed, CEX.IO started offering to its users the crypto currency exchange services. Now over 700 thousand users are working with the resource and it’s far from the limit to its development. Apart from crypto currencies (Bitcoin, Etheteum, Dash, Bitcoin Cash, ZCash), the website supports also the widespread fiat currencies (these are RUB, GBR, EUR, USD), major pairs are BTC/USD, BCH/USD.
CEX.IO is the exchange perfectly fitting the beginning token traders, too. Here is quite comfortable to be, easy to start. the platform service is well thought, no needless actions, the registration takes a few minutes. Then, after you purchased tokens you can immediately sell them at a profit. Comfortable terminal (among its useful options are instant or limit orders, order book, transaction history, different time frames, stop losses, leverage level trading etc.), 24-hours technical support, simple bitcoin calculator into fiat currencies, gainful referral program, instant token purchase and sale – these are the apparent platform advantages making your trading much more comfortable.
Add here the high security level of the resource, free mobile applications available in Google Play and AppStore. Working with the platform you use TradingView, one of the most functional services for trading and technical market analysis, the option “Donations” (token payout) is also interesting and convenient for those, who has his own startup and website. It is good to know, that the platform doesn’t require verification for trading, but there are limits for payouts in this case. The digital currency purchase differs from other platforms, here are Fill-or-Kill orders implemented, which are executed right after traders allocate them (if market conditions allow transaction performance).
The company secures the high level of platform safety, for that strong authentication, virtual coins cold storage, data cryptography, SSL-certificate are effected. The verification procedure runs in several stages: a trader shall choose the document type, fill in his data and address, load it to the website. This process may seem to be taking time, but it passes very quickly indeed. Among disadvantages are limits for crypto currency trading without verification, minimum virtual coins.
There are different feedback about CEX.IO, its official website is designed nicely, with user friendly browsing, discoverable (with detailed contact data, contact form, company history information, you may keep updated on new services implementation, all this makes the platform and differs from other crypto exchanges), supports several language versions (Russian, Chinese, Italian, English, Portuguese, Spanish).And though part of the information is yet in English (documents), Russian traders also feel comfortable working with the platform and can use all service options with no language barrier.
Deposit and withdrawal
CEX.IO is an exchange for any Internet user, offering the minimal set of deposit and withdrawal ways. Adding and withdrawing funds is possible both in fiat money and virtual coins:
- Plastic cards(Visa, MasterCard),
- Bank transfers(SWIFT, SEPA),
- Crypto Capital,
- IOvoucher.
Before you start working with plastic cards they are supposed to be bound to your account and go through verification procedure.
Complaints against CEX.IO
You can find in Internet lots of comments about CEX.IO. The feedback is various. Among advantages traders point the platform safety and utility, simple and clear operation principle, gainful crypto currency trading system, trading terminal, rapid verification, Russian version of the website, low commissions, comfortable trading for novices in crypto currencies, quick withdrawal to plastic cards.
There is also negative feedback concerning such service issues, like long withdrawal, no contact with customer service, high commissions by token purchase on the platform, lack of tools for professional traders, minimum crypto currencies, long verification process.
Regulation of crypto exchange CEX.IO
CEX.IO LTD (CEX.IO exhange) has the legal seat in Great Britain (registration no.: 08757996), obeying the legislation of the country. The exchange is licensed by such solid financial companies like Kyte Consultants Ltd and FinCEN etc. More information find on the website in “Legality and safety”.
Providing the complex of services to its users the company secures trading on the stable and safe platform doing its best to prevent fraud and criminal schemes. Special attention is paid to the platform safety, securing retention and privacy of data of platform users. Following standard and regulations of “AML/KYC” (anti-money laundering/detailed customer character research, «know your customer»), the company staff research the behavior of exchange users, their transactions, their personal information submitted for verification, monitor suspicious activity.
To start working with the platform the trader has to use the recourse according to its designed purpose (trading, currency exchange), is not relieved from the responsibility for his actions including illegal ones, being contrary to laws of regulation country. All customers shall realize the high risks related to financial markets, digital currency trading, crypto currency status. Passing his data on to third parties the user is supposed to bear the responsibility for any losses, thus the personal information leakage. The exchange has the right to suspend the activity of the customer on the platform, if he abuses law with his account (terrorism financing, human beings traffic, drug sale, arms trafficking etc.). All resource services are provided “as they are”, as technical failures and force majeure are possible.
Check «Certificates and Licenses» on CEX.IO
Check «CEX.IO use conditions» on the official website
Check «AML policy» on CEX.IO
CEX.IO is it a scam?
For the time being the crypto currency exchange CEX.IO is one of the oldest platforms providing trading and virtual coins exchange. The resource operates successfully in the market since 2013 (as crypto exchange – since 2015), offering maximum capacities for traders of different level of competence. The robust and user friendly trading terminal, comfortable commissions, availability of most popular virtual coins and fiat money (RUB, EUR, USD etc.) for trading, quick registration and verification these are the crypto exchange advantages. The platform is that sample of the cooperation with users, by which the company considers it crucial to provide for its users really comfortable crypto currency trading conditions from the word go (how to cash in on crypto currency? learn here). The service is targeted at users from all over the world, thus there are the different language versions of the exchange official website, rich informational content, information about the company, intuitive interface. CEX.IO fits perfectly for Russian trader, too, which can trade here comfortable: the website supports Russian language, with all basic materials translated into Russian.
The company is registered in Great Britain, operates under the law of the regulation country. Securing safe crypto currency trade on the website is one of its major concerns. For the purpose the up-to-date technical capacities are provided, for instance safe strong authentication, coins cold storage, SSL-certificate. For that to happen the company pays so much attention to verification procedure consisting of several steps. The exchange faced some DDoS-attacks, but the company managed to react on that force majeure in appropriate way, informing its users in advance about the cases. This is the foundational prove that CEX.IO exchange is neither a scam, nor a scam artist, but a strong company for which is important to secure the stable trading, listen to its customers and provide gainful trading capacities and quick withdrawal with no issues.
There is a lot of feedback in the Internet on the issue-related and special resources and forums, about trading on the resource, both positive (functional and user friendly platform, reliability and safety, comfortable commissions, quick withdrawal etc.), and negative ( mostly issues with withdrawals, with the feedback from the company etc.).
Can we claim that CEX.IO is a fraud or a scam? It is not, since the company didn’t show any fraud activities, the customers also point among its advantages well designed service (safe and user friendly tools, quick verification, instant withdrawal etc.) and efforts to build long lasting relationship with traders.
Conclusion
CEX.IO exchange is an effective resource, the oldest in the market, which didn’t become irrelevant even today and keeps offering to its customers not only favorable crypto currency trading terms, but really comfort trading zone. Among its advantages are the robust and user friendly platform, low commissions, major crypto currencies and fiat money support. With a great number of loyal customers the company keeps growing securing stable and safe trading.
CEX.IO official website is very comfortable for Russian-speaking users, for which the information in Russian is provided, 24-hours customer support, opportunities for trading rubles and using plastic cards. Now the editorial staff of FraudBroker.com project won’t consider the platform a scam. But we are waiting for the real feedback about the crypto exchange, which can not only warn users on the resource issues, but also effect its rating in the course of our project.
Reviews
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Credible feedback Rate your review 000Positive reviews
Security has been significantly bolstered with the integration of advanced authentication options, including biometric recognition and two-factor authentication, ensuring peace of mind for users when conducting transactions.
Positive- Reviews
Minuses- Nill
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Feedback approved for publication Rate your review 1+10we trust, in cex.io
🛡️ Secure your crypto journey with CEX.IO!
Compliant with regulations and boasting top-tier security measures, it’s the platform you can trust.
Plus, it’s user-friendly! Don’t wait, join the secure side now! 🚀
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Feedback approved for publication Rate your review 1+10CEX.IO has been one of my best exchanges so far
Yes, CEX.IO is one of my best exchange. It allows for fast transactions. Their security is top notch. They have a user-friendly interface. What else can I say. I’m just okay with it.
Positive- Cex.io is good at ensuring your cryptos are safe.
Minuses- Haven't met their bad side yet.
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Feedback approved for publication Rate your review 1+10CEX.IO is safe n Trusted
Yes, CEX.IO is one of my best exchange. It allows for fast transactions. Their security is top notch. They have a user-friendly interface. What else can I say. I’m just okay with it.
Thanks to CEX.IO team
Positive- Yes, CEX.IO is one of my best exchange. It allows for fast transactions. Their security is top notch. They have a user-friendly interface. What else can I say. I'm just okay with it. Thanks to CEX.IO team
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Inaccurate feedback Rate your review 1+10Cexio Best exchange ♥️
Meet the ease of cexio. I have been using it for 3 years. It is one of the best crypto exchanges.
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Inaccurate feedback Rate your review 000Cexio Best exchange ♥️
Do you know many countries use cexio? So why don’t you use it? Start trading with 0 fee and be the winner in the crypto world.
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Feedback approved for publication Rate your review 000Level up your trading game with CEX.IO! 🚀💰
Level up your trading game with CEX.IO! 🚀💰
Enjoy lightning-fast transactions, advanced tools, and a vibrant community. Don’t miss out – join us now!
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Inaccurate feedback Rate your review 1+10
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Feedback approved for publication Rate your review 1+10Best Exchange
For real I’m astonished at the transparency of Cex.io it’s shows a high level of Openness. It’s security is topnotch too.swift and easy transactions. What more can i want from an exchange? Cex.io is my best exchange.
Positive- Excellence
- Reliable
- Strong Security
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Feedback approved for publication Rate your review 000we trust, in cex.io
CEX.IO stands tall as our beacon of reliability and innovation in the ever-evolving crypto landscape, empowering us to soar to new heights with confidence and security. With CEX.IO by our side, we navigate the intricate world of digital assets with ease, knowing that our investments are in steadfast… Read more
Positive- CEX.IO stands tall as our beacon of reliability and innovation in the ever-evolving crypto landscape, empowering us to soar to new heights with confidence and security. With CEX.IO by our side, we navigate the intricate world of digital assets with ease, knowing that our investments are in steadfast hands. Together, we forge ahead on this exciting journey, fueled by trust and driven by the promise of endless possibilities. 🚀
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Feedback approved for publication Rate your review 1+10User friendly ecosystem
CEX.IO is my go-to for crypto transactions. It’s user-friendly, offers a variety of cryptocurrencies, and ensures secure transactions. The app simplifies trading, making it accessible for both beginners and experienced users.
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Feedback approved for publication Rate your review 1+10Trading made easy with Cex.io
Simple, secure, and does it all – trading, staking, earning. 2FA keeps things tight. Pay however you like. Mobile app? Lifesaver. Simplifies my crypto game. Cheers to hassle-free crypto adventures with CEX.IO!
Positive- It’s really awesome. Seeming less transactions. It’s very transparent
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Feedback approved for publication Rate your review 1+10customer satisfaction
customer satisfaction is a focal point for CEX.IO. The user-friendly platform is supported by a responsive and helpful customer support team, ensuring that inquiries and concerns are promptly addressed. The platform’s dedication to providing excellent customer service contributes to its overall positive… Read more
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Feedback approved for publication Rate your review 1+10Congratulations 🙏
Thank you cex.io , for this amazing experience , very useful , safety , trusted , educated , I think this is a best in the market .I recommend for everyone 💯 % !!!❤️🔝 Class, Elegance Style ❤️ Congratulations CEX.io , This is in 🔝 3 , everything is simple , trustfully – this is very important, everyone… Read more
Positive- Trustly ,Educated
Minuses- Not have
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Inaccurate feedback Rate your review 1+10Fraudsters steal with impunity
Scammers steal with impunity. It is impossible to withdraw money, crypto. Stuck to the hands of the creator of the platform.
Minuses- scammers
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Feedback approved for publication Rate your review 101My review
It’s a good crypto exchange where I make transactions. interface is simple to use and transactions are fast. They have many crypto coins to buy and sell, fees are normal. Sometimes have small technical problems but overall I recommend.
Positive- Easy to use app
- Friendly to new users
Minuses- App lags
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Feedback approved for publication Rate your review 1+10CEX.IO - Straightforward Trading to Get Your Feet Wet in Crypto
Signing up was super easy on CEX.io, basically snapped a pic of my ID and myself and I’m good to go. What I like most is how user friendly the website and the app are. I’m with them since 2021 and I know what I’m talking about! The layout is clean and intuitive, easy to navigate between the exchange… Read more
Positive- Exchange designed to simplify and support users
- Easy for beginners to buy cryptocurrencies and exchange to fiat
- Super simple mobile app
Minuses- No specifics on products for institutional or enterprise clients
- Couldn't find information on insurance or fund protection for cryptocurrency holdings
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Feedback approved for publication Rate your review 1+10Powerful, but could be better
Nice! Despite its strong offering for advanced traders, their mobile app could still be improved for new users. The interface seems a bit complex and may be confusing for those just getting started with cryptocurency exchange. Overall, though, cex.io is a very powerful exchange for more experienced cryptocurrency… Read more
Positive- Good for traders
- Secure and regulated
- Easy to withdraw and deposit
Minuses- Confusing mobile app interface
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Feedback approved for publication Rate your review 000My review
I use this exchange to hold crypto mainly DOT and ATOM. It’s very easy for DCA with their fast buy it takes a few clicks. They have a very responsive community in Telegram. I’ve checked some guides their admins shared with me, so now the platform looks intuitive. I will check their trading soon but for… Read more
Positive- Friendly community
- Easy for new users
- Rate your response 00
It’s great to hear that you’ve found the platform to be useful for holding your crypto assets, particularly DOT and ATOM. It’s also encouraging to hear that CEX.IO has a responsive community on Telegram and that the guides shared by the admins have helped you to navigate the platform and its features more easily. We hope that your experience with the platform continues to be positive, and please feel free to reach out if you have any further questions or concerns.
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Feedback approved for publication Rate your review 000Platform is OK
I’m your customer for almost 2 years but I’ve never faced like that before. I was making a USD transaction but suddenlly got the request form the support team that I need to take selfie with a card that I do not longer use. Is this request is normal one and how can I make selfie with a card I no longer… Read more
Positive- Secure, reliable, has a lot of crypto assets.
Minuses- Wish the commission would be lower and support answer faster
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Feedback approved for publication Rate your review 1+10This one is decent
I’ve been using CEX.IO for a while now and I’m really impressed with their platform. It’s user-friendly and their Earn feature is amazing, allowing me to earn interest on my crypto holdings. Their Telegram group is also very responsive and helpful.
Positive- Earn feature
- Responsive community
- Great for crypto newcomers
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Feedback approved for publication Rate your review 1+10Reliable and safe platform
I’m using this platform for more than 5 years and it’s quite easy and good for the beginners. But it has different features for the experienced traders like Exchange plus and API features and that’s cool. I’m using the website version most, but app is easy to use as well.
I do recommend it to my friends… Read morePositive- Reliable platform
- Offers reliable additional earn options
- A great number of crypto currencies
Minuses- The fee might be lower
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Feedback approved for publication Rate your review 1+10Good platfrom
It’s a good platform with a lot of different features. I personally use and app and didn’t have problems so far with that. I’ve been using here Staking and fast features like BUY/SELL and Exchange.
Positive- Security
- Easy to use and navigate App and platform
- Trading options
- Variety of payment methods
Minuses- The support's team reply might be faster
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Feedback approved for publication Rate your review 1+10Easy-to-use for beginners
CEX.IO is amazing! It’s incredibly user-friendly and offers a wide range of cryptocurrencies to buy and sell. The security features are also really impressive. Highly recommend using this exchange!
Positive- User-friendly
- Wide selection of cryptocurrencies available for trading
- Strong security features to protect investments
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Inaccurate feedback Rate your review 000Wallet/account blocked on the exchange
All withdrawal and transfer operations for users residing in Russia are temporarily blocked.
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Rate your review 00Affiliate program exchanger does not work, the...
Affiliate program exchanger does not work, the withdrawal of earnings is impossible.
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Inaccurate feedback Rate your review 000Withdrawal of coins
Some coins have no output to the purse and there is no warning about it and if you bought this coin you can’t do anything else with it
Minuses- Some coins cannot be withdrawn to the wallet
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Rate your review 000GROSSE ARNAQUE, ce sont des VOLEURS!
This site is a BIG SCAM! GET OUT! You will never get your money back!
I made a first payment of 200€, then I wanted to to get my money back and then it gets complicated… obviously I have to make a £200 deposit to release my funds. Ok… I make the deposit. The customer service then tells me that my… Read more -
Rate your review 1+10I don't recommend it
They do not let you withdraw money, they ask you to invest more.
Positive- None
Minuses- A lot of
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Rate your review 000Scam and Racism
Thieves blocking the funds of ordinary people from Russia who are not involved in the conflict with Ukraine is racism and theft. Why didn’t they block the US for all their lawlessness towards small countries? I highly recommend not using this scam.
Positive- no have
Minuses- theft
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Rate your review 1+10Scam exchange and swindlers founders
Before recent events, I recommended this exchange for the ease and accessibility of fiat currency deposit and withdrawal, a sufficient selection of trading pairs, the availability of margin trading through my broker, despite the low liquidity in many pairs, for medium and long term trading was quite… Read more
Positive- They are not here
Minuses- your money can be stolen by the exchange
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Rate your review 1+10promised not to block and deceived
Three days before they blocked it, they wrote on Facebook that they would not block clients from Belarus and Russia, people rushed to withdraw money, and then they quickly blocked the withdrawal. No need to hide behind the sanctions! Other exchangers do not block on the nationality, crypto is out of… Read more
Positive- were once
Minuses- deception
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Rate your review 1+10It is impossible to withdraw funds from CEX.IO!
Politicized exchange with a low rating, blocked all transactions and opportunities for withdrawal of funds, zeroed verification!
Why should ordinary citizens of Ukraine, Russia, Belarus, must suffer from the actions of some politicians!
Thieves and swindlers.Positive- No
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Rate your review 000I withdrew money 2021-02-14, everything was fine
I withdrew money 2021-02-14, everything was fine. the only disadvantage of this exchange is that there are no stops
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Rate your review 000The exchange has turned into a SCAM:...
The exchange has turned into a SCAM: it’s easy to deposit money, but it’s impossible to withdraw it even with crypto.
For several years I used this exchange successfully: hundreds of transactions, verified account, one card for input, one withdrawal address.
After a short break, I poured $120… Read more
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Rate your review 0+10I sent the exchange through qiwi and...
I sent the exchange through qiwi and they never got to the deposit. I sent them qiwi and they still did not get deposited.
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Rate your review 00Among traders the CEX.IO cryptocurrency exchange is...
Among traders the CEX.IO cryptocurrency exchange is characterized as a reliable and successful platform for fast exchange of cryptocurrencies and full-fledged trading. However, many users on the Internet complain about the rather complicated account verification procedure. Many simply can’t go through… Read more
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Rate your review 0+40terrible service! i demand selfies with a...
terrible service! i demand selfies with a virtual card and even after replacing the card still hangs the old virtual one and demands selfies with it! no support service! loss of time and money!
- New1
- Resolved0
- Not resolved1
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CEX.IO reviews