| Service | |
|---|---|
| Official website | |
| Social media | |
| Date of foundation | 2018 |
| Head Office | 810 Quayside Drive, Suite 205, New Westminster, BC V3M 6B9, Canada |
| The owner of the company | Moneymaple tech ltd |
| Types of support | |
| Support by phone | |
| Languages | English, Russian |
| Bonuses | |
| A way to store cryptocurrencies | Cold: no Hot: no |
| Affiliate Program | Registration0.5% for each referral transaction |
| Benefits | Promptness of processing requests |
| Disadvantages | Few areas of exchange Mandatory registration Registration form and personal account in English |
| Company requisites | Legal name: Moneymaple tech ltd Legal address: 810 Quayside Drive, Suite 205, New Westminster, BC V3M 6B9, Canada |
| Overall assessment | 9.1/10 |
| Date of update | 04.03.2023 |
Mercuryo is this a scam? Reviews and description
Page content
Mercuryo - convenient service that allows you to buy/sell cryptocurrency with the help of bank cards. To use the project, you need to register. This can be done on the website mercuryo.io or by downloading the mobile app from GooglePlay or AppStore. All payments are made in BTC. The service plans to add more cryptocurrencies in the future. The Exchange provides an opportunity:
- Buy cryptocurrency with the card on the website or through the app.
- Refill your cryptocurrency wallet by transferring cryptocurrency from another account.
- Transfer Bitcoins to a Mercuryo wallet or any other wallet without fees. Mercuryo pays blockchain fees.
- Exchange cryptocurrency for rubles, dollars and euros by bank card transfer.
- Receive rewards from users who have been invited through a referral program.
To give an opportunity to test the service, the administration has added a demo mode, in which you can buy up to 300 euros in the equivalent of cryptocurrency and test the work of other features. You need to go through a simplified verification and sanctions list. Mercuryo protects wallets with 2FA, using the customer's phone number, email and password. Despite customer reviews and having a license obtained in Estonia, not all customers are confident in the reliability of the service. To find out that Mercuryo is not a scam or a fraudulent scheme, study the review of the service.
Currency exchange platform Mercuryo
Mercuryo allows you to buy and sell Bitcoin cryptocurrency from your Visa and MasterCard bank cards. You can transfer any amount from anywhere in the world using the website or smartphone app, which can be downloaded on AppStore and GooglePlay. Cryptocurrency can be withdrawn to any card, including virtual ones. The project offers exchanges at the minimum rate through a legitimate service. Mercurio also has the following advantages:
- High level of security. The exchanger keeps some of the money on several cryptocurrency exchanges, and the rest is placed on cold wallets.
- Favourable rate. Exchange at the current exchange rate, which the service receives via API directly from the exchange.
- Low commissions. One of the lowest commissions on the cryptocurrency market for transactions.
- KYC. Automatic KYC at registration for operations not exceeding 300 euros.
To attract more users, the company has developed a site with an unusual design. The site is mercuryo.io looks like a landing page, the main task of which is to encourage visitors to exchange. There are no usual menu sections here. There is information about the service, links to registration, and answers to questions.
At the top of the main page you can switch between information for individuals and businesses, as well as switch the language and enter your personal account. The "Buy BTC" button will immediately take you to the registration page, but you can explore the main page further. Below there are links to AppStore and GooglePlay gadget stores.
Also, the administration offers to try the widget, in which it is necessary to enter the amount and details of receipt, after which the service will redirect to the further execution of the transaction. On the main page the company shares the innovations that are and are only planned. So, in 2018, the exchanger connected currencies USD, EUR, RUB. In 2019 configured machine learning for KYC & AML, connected crypto-acquiring and custom widget for transfers. In the near future there are plans to add more than 5 cryptocurrencies and 10 fiat currencies, issue cards, connect Google Pay and Apple Pay, regulated Stablecoin. The project is also distinguished by the fact that the main page has a photo of the founders and other employees of the service.
At the bottom, there are links to social media pages and links to "Personal Data Processing," "Agreement," "Privacy Policy," and "Help. When you click on the last link, you are redirected to a page that has several publications with answers to popular customer questions.
When you switch to "Business", the following information appears: users can buy BTC on the partner's site, and he will receive a profit of 0.5% from each transaction. The service also offers to adapt the design to the corporate identity. The project provides:
- Liquidity. No need to hold a deposit.
- Refunds. The exchanger itself resolves disputed transactions.
- PCI Logo. The user does not store client data.
There are three steps to connect the widget:
- sending information about the company;
- log in to your personal cabinet;
- JS code integration.
Mercuryo also offers crypto-acquiring services. Mercuryo Pay allows customers to pay in cryptocurrency and businesses to receive its equivalent in euros (how to make money on cryptocurrency?). The buyer chooses to pay in cryptocurrency on the Mercuryo client's website or in the app and sends the desired amount to Mercuryo Pay. The service notifies the customer about the successful payment and converts the currency into euros.
E-money exchange mercuryo.io
Mercuryo allows you to buy and sell Bitcoin cryptocurrency from Visa and MasterCard. To fulfill an order, one must first upload funds to the service account using one of the accounts. The user may be required to confirm that they have control over the account used to upload funds. The customer is responsible for the use of any account. The timing associated with a transaction will depend in part on the performance of the third parties responsible for maintaining the account in question, and Mercuryo makes no guarantee as to the time it may take to upload funds to an internal account.
The exchange is automatic. You can top up your Mercuryo account by attaching a card to your account in the system. You can also transfer cryptocurrency to your wallet. You can withdraw cryptocurrency to another wallet or exchange it for rubles, euros and dollars, which will be transferred to your bank card. The minimum amount of purchases and withdrawals, as well as transfers to another blockchain wallet is 0.002 BTC. There are also other restrictions imposed by the project administration:
- Without verification:
- maximum amount: 300 euros;
- total account limit: 300 euros;
- number of transactions per day: 3 buying and 5 selling (30 per month).
- After verification for purchase:
- the maximum amount of the operation: 2000 euros;
- daily limit: 5000 euros;
- weekly limit: 15,000 euros;
- number of transactions per day: 10;
- Transaction limit for 1 card per month: 10 000 euros.
- After verification for sale:
- the maximum amount of the operation: 1,300 euros;
- daily limit: 4,000/10,000 euros (to card/account);
- weekly limit: 10,000/15,000 euros;
- Monthly limit: 15,000/15,000 euros;
- number of transactions on the card per day: 5;
- number of transactions per month: 50.
There are also the following restrictions for unconfirmed users:
- BTC can be managed 72 hours after topping up the wallet;
- you can buy cryptocurrency no more than 3 times from one card per day;
- BTC can be withdrawn to a bank card no more than 5 times a day;
- You cannot use more than two cards to buy bitcoins.
Receiving applications
You can apply for Mercuryo by registering on the website mercuryo.io and logging into your personal account. To do this, you must enter your phone number or mail. In the form of an SMS or e-mail you will receive a code for authorization on the site.
To apply for the exchange, you need to click on the "Top Up" button in the upper right corner. Under "Top up by card" you can buy cryptocurrency from your bank card. In the form, you must enter the amount to exchange, selecting the desired currency in the drop-down menu. Previously, you should read the minimum and maximum for the transfer. Following further instructions, you need to finish the exchange. Also here you can see the current exchange rate. On the same page you can save the numbers of your cards for quick exchanges. In the section "Crypto wallet" you can withdraw the cryptocurrency. Here there is a QR-code, having scanned which it is necessary to follow the further instructions.
Mercuryo Commission
Mercuryo's commission for buying is 3.95%, for selling - 2.95%. For payments in rubles the minimum commission is 50, for euros and dollars - 4.
Currency of operations
Mercuryo works with rubles, dollars, euros, Indian rupee and Bitcoin cryptocurrency.
Verification in the Mercurio service
To register your account, you must enter your personal information and codes that will be sent to the specified phone number and mailbox. The account has several sections. These are "Wallets", where information about the amount in the account is stored, and "Cards", where you can add the number of your bank cards. In the "Other" block, you can change personal information and complete verification. There is also a section "Invite a friend", where you can find a link to attract referrals and the transition to the terms of participation in the affiliate program. All information is in English, but if you want you can translate the page with the help of Google Translator.
When a customer registers to use the service by creating an account, they must provide an email address and phone number. This is the minimum required to enter into a contractual relationship. When the transactions exceed the amount of 1000 euros, the administration will be required:
- A copy of the identity card;
- proof of residence;
- Checking KYC and fraud databases.
When the user reaches the 15,000 euro threshold, he will be asked to participate in a video identification procedure, which includes recording his appearance and voice. Mercuryo offers 2 ways to confirm the account:
- Simplified verification. It requires you to go through the sanctions lists during registration. This will allow you to buy cryptocurrency up to €300 and use other Mercuryo features.
- Full verification.
For simplified verification, you will need data from your passport or ID card. The verification procedure consists of the following steps:
- Selecting a country and confirming that the user accepts the terms of service.
- Entering a phone number and confirming it with an SMS password.
- Entering your email address and confirming it with the code that comes in the letter.
- Fill in the fields with first name, last name and date of birth.
For full verification, you need the document that was selected for the simplified verification, passport or ID card. The client must:
- take a picture of the document and send it to the technical support of the project;
- take the video test by following the instructions on the screen.
- read the text aloud;
- wait 30 minutes and check the status in the "Other" menu.
If you have any difficulties with the check, you must contact technical support by opening a chat window in the lower right corner.
Mercuryo Bonuses
Mercuryo offers a referral program.
Affiliate Program
Anyone who registers on the website can participate in the Mercuryo referral program mercuryo.io. He will receive a commission of 0.5% for each transaction of a referral registered on the site or in the app using an affiliate link. Payment of remuneration is made in bitcoins at the rate of Kraken crypto exchange at the time of transaction, is made monthly, no later than the 12th day. The Client receives the earned funds to the user's e-wallet registered on the website or in the Mercurio app.
Complaints about Mercurio
The Mercuryo project has more than 400 reviews on the exchanger. Some of them are positive. But there are also those about problematic situations and complaints about individual conditions of cooperation with the project. Not all customers do not like that the information in the registration and personal account is in English. Customers also complain about the fact that the exchanger works only with Bitcoin. For a long time planned to connect Ethereum, but so far this idea is still under development. But almost all users noted quick KYC and no need to send residency data.
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Regulation and licenses mercuryo.io
To carry out exchange transactions online, the service must have authorization documentation, such as a WebMoney certificate. If there is no information about it on the project site, it is worth checking this point with the project administration before starting work.
License and regulator
The Mercuryo website does not say if it has a WebMoney certificate. But there is information about getting a license in Estonia: MoneySwap OÜ. Harju maakond, Tallinn, Lasnamae linnaosa, Peterburi tee 47, 11415. License FRK 000140, FVR 000168. Registration code: 14461101.
Where can I complain about Mercuryo?
In order to leave a complaint about Mercuryo, you can write to the operators of the project in online chat, by e-mail, phone number or in one of the social networks, the links to which are available on the site of the exchanger. Also, you can complain about the service on this page. In addition, one can complain to the Estonian Data Protection Inspectorate (the company received a license in this country): 39 Tatari Street, Tallinn, +372-627-41-35, e-mail [email protected].
Mercurio Support
Mercuryo provides technical support in these ways:
- by e-mail: [email protected];
- by phone: +7 (495) 921-55-12;
- On Telegram: @mercuryo_ru;
- in an online chat room.
User Agreement mercuryo.io
The agreement with Mercuryo is spelled out in the "Terms of Use". The document defines the basic conditions between users and the company when the client registers, opens a virtual wallet and uses other services. In addition to the agreement, the relationship is governed by legal acts and regulations. The document describes the details of registering with the system and creating a Mercuryo account. A customer can only have one account. If there are suspicions that the user has opened multiple accounts, the service may close the accounts or terminate the agreement without warning.
The client must perform identification in order to receive the service. To open an account the exchanger asks for an email address, phone number, passport or ID card. If the turnover on the corporate account exceeds 15,000 euros, the company will ask for video identification or additional documents on request.
Your passport, ID card and driver's license must be more than one month old. The following documents may be submitted to confirm the address: an invoice from an Internet service provider, gas/electricity company, mobile services, a letter from a lawyer confirming the recent purchase of a house or confirmation of the land registry, a bank statement. Documents submitted must be no older than three months from the date of application and must contain the client's name and current address.
The agreement contains information about prices for services, opening an account, submitting and canceling an order, as well as the settlement procedure.
If funds are returned for reasons beyond the service's control (inaccurate order data, account is closed, etc.), the refunded amount is credited to the client's account. The fees paid by him are not refunded, and other fees associated with the refund are deducted from the user's account. The client, using the services of the project, has no right:
The company has the right to unilaterally and without prior notice apply one or more of the following measures
The exchanger is not responsible for:
Is Mercuryo a Scam?
Mercuryo - a young exchanger, which offers to buy and sell cryptocurrency with the help of bank cards anywhere in the world. The administration plans to expand its range of services, but for now it works only with bitcoin. The modern design of the site and the application are the pluses of the service. Also, the advantages of the project include the rapid passage of KYC, which in other services takes a long time. At the same time there is no need to confirm residency.
I also like the speed of funds transfer. Not all exchangers allow fast transfer of funds between a cryptocurrency wallet and a bank card. Although the service has no WebMoney certificate, it is licensed in Estonia. This moment, as well as positive feedback from clients, who are confident in the safety of the project, indicates that Mercuryo is not a scam, but a modern honest exchanger.
Conclusion
Mercuryo has been working in the Bitcoin cryptocurrency transfer business for more than a year. Today it offers users the following terms:
- site with an unusual design;
- quick processing of applications;
- participation in the referral program;
- a separate site with articles about the work of the project;
- fast KYC passage;
- no need to confirm a subscription.
The service also has disadvantages. Few exchange directions, the need to register and enter the cabinet by a code that comes to your phone or mail, the English language in the registration form and account - all this is not liked by some customers of the service.
Those who have already transferred or bought cryptocurrency with Mercuryo can leave their opinion about the new project on this page. Other clients will be able to understand with the help of such reviews how safe and reliable the exchanger is. In addition, comments can change the rating of the service, by which you can assess the honesty of the project.
Reviews
- In ascending order of rating
- In descending order of rating
- New ones first
- First the old ones
- Popular ones first
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Credible Review Rate your review 000Overpriced, avoid at all costsPositive
- normal speed
Minuses- overpriced, avoid
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Inaccurate Review Rate your review 000BEWARE
It takes money from your credit card but you can never buy and sell your crypto assets completely systematic fraud.
Positive- no way
Minuses- Fraud.
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Review approved for publication Rate your review 1+10How to lose money? Buy crypto in mercurio
There is money in tones in the account, mercurio sends a notice that they are closing the platform and ask to withdraw funds. However, it is impossible to withdraw to the cards MIR, MasterCard, Visa or UnionPay. Transfer to another wallet is impossible. Of course I have a little money there, but it’s… Read more
Positive- Bvstro can be bought
Minuses- It's impossible to get your money back.
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Rate your review 1+10Disgusting service. They charged me for the...
Disgusting service. They charged me for the purchase, but the coins were not credited. More than a month trying to solve the problem and the result is zero, as well as customer orientation in this shithole! Go around if you do not want unnecessary problems!
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Rate your review 2+30Do not dare to use this scam!!!
Do not dare to use this scam!!! Money with them hung for three days, support answers the typical phrases, USDT to the exchange do not withdraw. No such transaction in the network. They stopped answering.
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Rate your review 1+20I am in the Internet for the...
I am in the Internet for the second day thanks to this service. I must admit that the first three Trust Wallet transactions through this service went quickly and No problem, but the fourth is just some kind of misunderstanding. I bought Etherium for 5000 and I got a confirmation email that the funds… Read more
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Rate your review 0-170Attention !!!!!!! do not know what they...
Attention !!!!!!! do not know what they write here after reading a couple of comments they are very negative, my personal experience impeccable wallet all super once there was a moment with the withdrawal could not withdraw to the master card asked to wait a couple of days said either wait or withdraw… Read more
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Rate your review 00I bought bitcoins there, but I can't...
I bought bitcoins there, but I can’t get them back on my card. My account was closed
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Rate your review 0-10At mercuryo.io 0.00951 btc = 14k disappeared...
At mercuryo.io 0.00951 btc = 14k disappeared from my account. They are freezing for the fourth day. They don’t say anything at all. This is the third problem with them during withdrawal. The first two, in case of error (from THEIR side) money was returned to the account. This time no!
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Rate your review 000A specific scam, and very unscrupulous, your...
A specific scam, and very unscrupulous, your message is very rarely responsive, then they have some conferences, meetings with VIP clients, in short, their goal — to get your money and that’s it.
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Rate your review 000Gentlemen, my wallet works flawlessly. Please note...
Gentlemen, my wallet works flawlessly. Please note that some reviews refer to the website mercuryo.co, when the wallet address is mercuryo.io
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Rate your review 000Total scam!!! Hold bitcoins on deposit! Do...
Total scam!!! Hold bitcoins on deposit! Do not give access to their own funds! Scammers! Loss of money and time! Bastards!
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Rate your review 000The complaint came from Aliya, from the...
The complaint came from Aliya, from the post [email protected]
People do not mess with this scam https://mercuryo.co/ please they cheat. I lost my time and my money.
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Rate your review 000People open your eyes and read my...
People open your eyes and read my posts carefully. What they write here is all lies and not the truth. Stop, do not believe them several people already Called me and thanked me for stopping on time. Do not be a victim! Don’t believe a word they say! Who does not believe me, I will leave my number you… Read more
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Rate your review 000Hello to everyone who uses this site
Hello to everyone who uses this site. This company is engaged in fraud, do not believe them! There are many of us who believe them, stop before it’s too late! I have written here several times, but they delete my Messages. My name is Navruz, I am from Uzbekistan and I can confirm everything on account… Read more
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Rate your review 000Hello to everyone who uses this site
Hello to everyone who uses this site. This company is engaged in fraud, do not believe them! There are many of us who believe them, stop before it’s too late! I have written here several times, but they delete my Messages. My name is Navruz, I am from Uzbekistan and I can confirm everything on account… Read more
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Rate your review 000I do not recommend using these money...
I do not recommend using these money changers — a beautiful scam and nothing more. easily and simply accept money to a btc wallet, but in order to To do anything with them afterwards, even to return them to the sender, they require a personal photo and a scan of your passport (!). You will need to use… Read more
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Rate your review 000https://client.mercuryo.co.com/dashboard - this company provides brokerage services...
https://client.mercuryo.co.com/dashboard — this company provides brokerage services on the dubious platform mercurio invest meta trader 4 terminal, where you can enter funds, in the early stages allow you to withdraw small amounts, and then from your own account you can not withdraw your own money give… Read more
Mercuryo reviews
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