Withdrawing funds from CEX.IO

CEX.IO (go online) is crypto exchange for cryptocurrency trading, instant buy/sell, and exchange of digital assets. The platform offers several withdrawal methods:

• Visa and MasterCard bank cards. To use them, the client must verify the account. Withdrawal limits depend on the verification level of the trader.
• Bank transfer. Several types of transfers are offered. They depend on the country of residence: SWIFT, ACH (for America), domestic bank transfer, fast payments (for UK users), SEPA (for Europe). Bank transfers can be used by those who have passed the address verification.
• Skrill and Epay.
• Cryptocurrency.

Bank cards

You can withdraw money to Visa/MasterCard. To do this, you can use the site (full and mobile version), as well as a proprietary application of the exchange. To withdraw money to the card, you need to undergo identity verification. To increase the limits it is important to pass the address verification as well. To use this withdrawal method, you should add a card to which funds will be credited in your personal cabinet. To confirm the payment instrument, it is necessary:

• Go to the “Cards” page or click on “Add new card” when withdrawing money.
• Enter the card number and expiration date. Press “Continue”. The service will verify the card within 5 minutes and send a notification e-mail.

In some cases, CEX.IO may require additional information to verify who the cardholder is. The Compliance Officer may ask for this information in an email to the user. Only users who are of legal age may conduct bank card transactions.

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Wire transfer

Exchange users can use several ways:

• SWIFT (US Dollar/Euro/Pound Sterling).
• SEPA (euros, offered for the European Union and SEPA area).
• ACH (dollars, works in the U.S.).
• Quick payments (in GBP, for UK residents).

To withdraw funds, you have to go through address verification. When the application is approved, the user will be able to withdraw money by bank transfer. To do this, you need to do the following:

• Click “Withdrawal” under “Finances” near the currency or at the top of the site page.
• Choose a bank transfer.
• Enter the amount.
• Fill in details of the beneficiary bank: name, country and address, BIC/SWIFT number, account or IBAN. If an international transfer is executed, you can specify details of the beneficiary correspondent bank. It may be in another country and process transactions on behalf of the client’s bank. You can ask your bank’s representative whether such data should be included in the request.
• Accept the terms of service and payment, refund policy, and click “Withdraw”.

Corporate customers can use an account at a bank that belongs to the company. You can withdraw money from the corporate account. If you choose an individual account, you can get a recipient bank error.

Electronic Wallet

You can withdraw money from CEX.IO through Skrill or Epay. To do this you will need:

• Open “Finance” or click on “Withdraw” at the top.
• Select USD, GBP or EUR to withdraw and enter an amount. Select Skrill or Epay as your payment method. It is important that the email registered on the exchange coincides with the email address associated with your Skrill account. Click on “Withdraw funds”.
• Confirm with the code 2FA. The money will be sent from CEX.IO the same day.

Cryptocurrency

You can withdraw coins from CEX.IO to another wallet. To do this, open “Finance” and click on “Withdraw” next to the currency you want to withdraw. Specify the amount and the wallet address. Click on “Withdraw” and enter code 2FA. A confirmation email will be sent. Follow the link in the email to confirm the transaction. The link is valid for 30 minutes. The service will send the transaction to the blockchain. When enough confirmations pass, the money will be credited to the specified wallet. The administration warns that it is impossible to withdraw coins during the first 48 hours after creating an account (if the identity verification is not passed).

Withdrawal via app

You can withdraw cryptocurrency from the exchange’s balance using the proprietary application. The service will save the addresses in the withdrawal section, allowing you to quickly enter them for your next transactions. CEX.IO introduced a new security measure for withdrawal transactions through the mobile app. It uses a PIN code for withdrawals. This is a 5-character code that confirms the cryptocurrency withdrawal. It can be set up when you make your first withdrawal, so that you don’t have to confirm withdrawals from your gadget by mail in the future. To withdraw funds, you need to do the following:

• Log in to the app.
• Go to the “Wallet” tab and select a currency.
• Click on “Output”.
• Enter the amount.
• Specify the address. Click “Add new”, specify its name, address or scan the QR-code of a third-party wallet.
• Accept the terms of use and payment, as well as the return policy.
• Confirm via PIN.

Fiat withdrawals are also available through the branded application. To make such an operation, you need to go to the withdrawal page, enter the wallet and select the currency. Click the “Withdrawal” button, specify the amount and select the card. Agree to the terms of use and payment, the cardholder agreement and the refund policy. If you have not added a card to the application, you must enter information about the card before you can withdraw it. To do this, log into your account, go to “Profile – Card Manager – Add Card”. Enter its number and expiration date. When the verification is finished (up to 5 minutes), you will receive an email with the result.

Withdrawal limits

The amounts that can be withdrawn per day depend on the level of verification of the account:

• After identity verification, up to $10,000.
• After confirmation of address – up to 10 000 USD.
• Advanced and corporate accounts – unlimited.

Minimums and maximums for withdrawal also differ depending on the selected method of withdrawal:

• You can withdraw $20,000 to $50,000 to Visa cards.
• On MasterCard, you can withdraw from 20,000 to 2,500,000 USD.
• Through SWIFT you can withdraw from 300 U.S. dollars, euros or pounds sterling.
• Through ACH, which is available after identity verification, you can withdraw anywhere from $20,000 to $100,000 per day.
• Withdrawals via fast payments are available for amounts ranging from £20,000 to £250,000.
• For SEPA the minimum is 20 euros, there is no maximum.
• Through Skrill, you can withdraw between $35 and 10,000 U.S. dollars, euros or pounds sterling.
• For EPay, withdrawals from 20 to 10,000 USD are available.

Cryptocurrency withdrawal limits depend on the digital asset. These amounts are listed in the “Commissions” section of the CEX.IO website. So, for Ethereum the minimum for the deposit is 0.02, Bitcoin – 0,002, Litecoin – 0,002.