Poloniex
Total reviews 17
No complaints yet
2.8
Poloniex is considered one of the most popular cryptocurrency trading platforms.
Cryptocurrency exchange
Official website
Social network
Date of foundation
2014
Head Office
F20, 1st Floor, Eden Plaza Eden Island, Republic of Seychelles
Types of support
[email protected]Live ChatFeedback form on the siteHelp CenterTelegramVkontakteTwitterFacebook
Languages
English, Chinese, Russian
Founder
Tristan D'Agosta
Company owner
Polo Digital Assets, Ltd.
Manager
Tristan D'Agosta
Minimum deposit amount
Verified
Cryptocurrency
  • From 0.03 BTC
Fiat Currency
  • Bank card (Visa/MC): from 50 USD
Unverified
Cryptocurrency
  • From 0.03 BTC
Fiat Currency
  • Bank card (Visa/MC): from 50 USD
Maximum input amount
Verified
Cryptocurrency
No limits
Fiat Currency
  • Bank card (Visa/MC): to 20 000 USD / Per day
Unverified
Cryptocurrency
No limits
Fiat Currency
  • Bank card (Visa/MC): to 20 000 USD / Per day
Maximum withdrawal amount
Verified
Cryptocurrency
No limits
Fiat Currency
  • to 1 000 000 USD
Unverified
Cryptocurrency
No limits
Fiat Currency
  • to 10 000 USD
Exchange Commission
Trade Commission: Until 0.125 % for maker / Until 0.125 % for taker
Futures: 0.01 % for maker / 0.075 % for taker
Loan fees: 15 % / From interest received by the borrowing client
Age restrictions
From 18 years
Trading volume per day
470968504 USD
Number of cryptocurrencies
120+
Margin trading
Yes
Leverage
Until 1:100
Tokenized assets
No
Free demo account
No
Types of accounts
Order execution
Limit Order, Stop Limit Order
Methods of replenishment
Cryptocurrencies, Wire transfer, Simplex
Withdrawal methods
Cryptocurrencies
Account Currencies
USD, CNY, EUR, JPY, KRW, BTC
Types of cryptocurrencies
Bitcoin, Ethereum, Zcash, DASH, Litecoin, Monero, Dogecoin, et al.
Mobile apps
There are mobile apps (iOS / Android)
Trader training
Help section FAQ
A way to store cryptocurrencies
Cold: yes
Hot: no
Fiat accounts
Yes
Scalping
No
Stop loss and take profit function
No
Possibility to exchange for fiat currencies
Yes
Crypto loans
Lending BTC, USDC, USDT and more than 10 other crypto-assets for interest directly to your account
Futures trading
Derivatives trading in a special account
Basic verification
Yes
Advanced AML verification
API
Affiliate Program
Registration20% from trade fees
Advantages
Simple and accessible interface
High turnover of trades and the possibility of credit
Low system fees for transactions
High level of security and fiat currencies
Convenient analytical and technical tools
Disadvantages
No direct communication with technical support
Blocking of accounts without explanation
Company requisites
Overall assessment
7.5/10
Date of update
April 23, 2024
    Address
    F20, 1st Floor, Eden Plaza Eden Island, Republic of Seychelles

    Poloniex is this a scam? Review and Customers Reviews

    Published: 7 December 2017 Updated: 23 April 2024

    The crypto exchange Poloniex has been operating in the market since 2014 and is considered one of the most popular platforms in the world. Although it is not the first exchange on the market, it is valued by traders due to its wide range of features and services that make crypto trading more convenient and efficient. Poloniex currently leads the way in Ethereum sales volume among similar platforms, attracting a large number of users.

     

    Certainly, you’re eager to find out for sure whether a particular crypto exchange is a fraud or a reliable and trustworthy platform that guarantees safe trading with the opportunity to earn a decent income and withdraw funds without any problems. In this article, we’ll try to answer this important question.

    Poloniex Review

    As a crypto exchange, Poloniex is a relatively young company, but it has already become one of the most popular platforms for trading cryptocurrencies. Its user base is rapidly growing and it steadily occupies a leading position in the market. Poloniex is considered to be one of the most reputable resources for buying and selling cryptocurrencies, with an average of about 30,000 users online at any given time. In terms of sales, Poloniex ranks in the top 5 among all cryptocurrency exchanges. It also ranks first in sales of Ether, which is one of the most valuable cryptocurrencies on the market.

    One of the reasons for such a mind-blowing success of the platform is great opportunities for trade in cryptocurrencies, safe and profitable exchange of digital coins, and lending. At the same time, the largest percentage of the audience, about 90%, is interested in options for trading and currency exchange. For comfortable trading in cryptocurrencies, the website offers a convenient functional terminal. You can make use of currency exchange charts with the ability to change the display period, add your markers, use a variety of settings, oscillators, indicators, and filters, convenient forms for orders for currency purchase (SELL, BY, STOP LIMIT ), an intuitive display of orders of traded pairs. Extended analytics (the price of a currency for the last day, the history of trade) will make trading effective.

    The platform is also interesting because traders are offered an impressive number of digital currencies: more than 120, rare virtual coins are involved in the exchange’s turnover. On the exchange, the following cryptocurrencies are available: Ethereum, Bitcoin, Zcash, Dash, Ripple, Litecoin, MaidSafeCoin, Factom, Clams, Dogecoin, Monero, etc. Each user at the registration on the exchange automatically opens a personal multicurrency wallet.

    The issue of security is one of the most significant in all such platforms, as this area is always an attractive target for various fraudulent activities. Thanks to two-factor authentication, Poloniex.com ensures that user accounts are securely protected. In case of suspicious transactions, the administration of the platform requests relevant documents to verify the identity of the user.

    The resource still works and serves traders. It’s still the largest player in the market of cryptocurrencies (learn here whether cryptocurrencies are scams). Moreover, it’s considered to be one of the best exchanges in the world.

     

    Replenishment and Withdrawal of Funds

    A notable aspect of this cryptocurrency exchange is that it does not support traditional payment systems. Instead, it only accepts digital currencies. To engage in trading on Poloniex, users must transfer a digital asset to their account. Funds can be deposited and withdrawn in the following digital currencies:

    • Bitcoin,
    • Ethereum,
    • BitcoinDark,
    • Ethereum Classic,
    • Ripple, etc.

    If you want to transfer digital coins to the exchange or withdraw them, go to the poloniex.com site, then go to the «Deposits & Withdrawals» section, by clicking the «Balances» tab, select the appropriate cryptocurrency, the operation: replenishment or withdrawal. The exchange has a commission, but users mark it as one of the lowest among crypto exchanges – its size depends on the volume of trades. The more the trader traded, the less the commission would be.

     

    Complaints about Poloniex

    On the Internet, there are a lot of different reviews of traders about Poloniex. It’s quite normal, as the financial resource is led by the number of users working here with digital currencies. Among the advantages, traders point to the reliability and reputation of the market leader, functionality, advanced features and convenience of trading, a rich choice of tools and settings, a two-factor registration, low commission, and rare digital coins.

    However, there are negative reviews too. Traders keep complaining about long withdrawal of funds, problems with technical support (for example, no answers, lack of communication, low level of knowledge), support of only virtual currencies, blocking and deleting accounts without explaining the reasons, long verification, constantly emerging issues with access to the site for technical reasons. All of this makes traders seriously consider changing the platform.

    Regulation of Poloniex

    Poloniex, Inc. has a legal registration in the USA (Wilmington, DE) and it’s subject to the legislation of this country. The exchange is obliged to collect personal data as well as information about system passwords, computers, IP addresses, and cookies of users to improve the service; monitor the correctness of customer actions; help customers with their problems; to prevent fraudulent or suspicious activities that are contrary to the laws of the country in which the company is registered. The organization is obliged to transfer data about its customers to third parties (partners, subcontractors, law enforcement agencies). More information is provided in the Privacy Policy section of the Poloniex website.

    Poloniex has the right to provide cryptocurrency trading services in certain states of the USA. Working on the site, the user automatically agrees that he or she will use the resource only for the intended purpose, without taking part in fraud, money laundering, or financing of terrorism. In addition, working on the exchange, clients should be aware of all possible risks associated with activities in the financial markets, the status of the cryptocurrency, and the risks associated with the operation of the resource (cyberattacks, technical failures). The company does its best to ensure the security of information and confidentiality of users.

    The company has a registration in the Financial Crimes Enforcement Network (FinCEN) (registration number 31000091844018). It’s obliged to follow the norms of preventing any fraudulent actions. It’s also expected to track suspicious actions of users, provide all information about clients to state bodies, etc. Also, following the Anti-Money Laundering (AML) policy standards the exchange is obliged to collect detailed trustworthy data about its users (KYC). The organization provides services (the website and its information, payment systems, transfer of digital coins, etc.) without guarantees that some services will be continuously available. It’s because the work of services depends most often not on Poloniex, but on third-party companies, possible force majeure. More information is provided in the Terms of Use section of the Poloniex website.

    Read Poloniex’s Privacy Policy
    Read the Terms and Conditions for using the resource on the Poloniex website

     

    Is Poloniex a Scam?

    The crypto exchange Poloniex is, undoubtedly, an excellent choice to trade in cryptocurrencies. It has high ratings and a serious reputation. Being one of the young companies, it was able to beat competitors with unique features, and platform convenience. The exchange is popular around the world, it occupies the first place in terms of the volume of operations and user involvement. Today, the world-renowned organization keeps rapidly developing, thus proving that it’s not a scam. The terminal offers a large number of settings, functions, and reports, which makes trading in cryptocurrencies not only comfortable but also effective. The exchange offers trading opportunities, and currency exchange, and provides users with a personal wallet.

    Decent solutions to security and reliability issues on poloniex.com are among the company’s many strengths. The exchange’s growing popularity, large volumes of transactions, and revenue – all these factors cannot be ignored by scam artists who seek to take advantage of users’ trust. However, as the company continues to develop, it is improving the security of its platform. Traders are encouraged to complete a two-step verification process, and managers may also request documentation verifying the user’s identity.

    On the Internet, there is both positive and negative feedback about the resource from traders, but it is difficult to say which type of feedback dominates. Among the positive aspects, one can mention its reliability, good reputation, and profitable trading. The functionality and convenience of the platform are also worth noting. A correct response to the hacking incident in 2014 and the reimbursement of funds to users indicate that this is a serious organization and not a fraud. However, there are also some negative reviews. These often relate to issues with the support service, such as long response times, lack of communication, problems with withdrawals and verification, and account blocking. Users also report frequent access problems to the site.

    Poloniex can no longer be considered a scam. It fulfills its obligations to traders adequately and honestly, paying them on time and monitoring the correctness of its payment systems. The company ensures sufficient safety to prevent hacking, which is why traders have a positive opinion of Poloniex after the recent cyberattack when the exchange paid users from its budget. Despite the fact that Poloniex holds leading positions in ratings of similar businesses, it can’t be considered a fraud. The company leads in terms of the number of regular customers and turnover of funds, offering an opportunity to trade comfortably and profitably.

     

    Conclusion

    Today the crypto exchange Poloniex is rightfully considered the market leader. Although this company is still relatively young, it has managed to steadily evolve. By choosing this exchange, users can work with a convenient and functional terminal with advanced settings and reporting, favorable trading terms, and the possibility of exchanging digital currencies.

    It is to be hoped that the management of the crypto exchange plans to eliminate any negative aspects. It is expected that it will continue its successful development. At present, we would not label Poloniex as a scam, but the responses of traders we expect to receive for this review will be not only useful for the users of our resource but also significantly influence the rating of the Poloniex cryptocurrency exchange.

    Exchange Commission
    56%
    Transaction speed
    60%
    Reliability
    51%
    Technical support
    55%
    2.8

    Reviews

      Poloniex reviews

      17
      Add review
      • In ascending order of rating
      • In descending order of rating
      • New ones first
      • First the old ones
      • Popular ones first
    • 1
      Feedback approved for publication Rate your review 0
      0
      0
      Exchange Commission
      20%
      Transaction speed
      20%
      Reliability
      20%
      Technical support
      20%
      scam !!

      this platform POLONIEX should be avoided by all means. The level of incompetence here is alarming. Do not be fooled !!!. I found a means on how to redirect funds from this platform or cases of income withheld you can easily do ****

    • 1
      Credible feedback Rate your review 1
      +1
      0
      Exchange Commission
      20%
      Transaction speed
      20%
      Reliability
      20%
      Technical support
      20%
      Scammers

      Just robbed! Technically merged deposit 5321xrp through junk coin hunt.After talking with support, said they hacked my account, and can not help me! Although they know who did it (most likely they did it themselves! Do not recommend this exchange, scammers!

    • 1
      Rate your review 0
      0
      0
      Exchange Commission
      20%
      Transaction speed
      20%
      Reliability
      20%
      Technical support
      20%
      Scam

      Last week deposited R4800 worth of bitcoin to Poloniex to trade on my behalf. Before doing so l asked if there would be further costs before withdrawal. I was reassured by a one Agent Tristan that they do not have hidden costs. Before withdrawal l was asked to deposit R300 before the withdrawal could… Read more

      Positive
      • None
      Minuses
      • Deceitful
    • 1.5
      Rate your review 0
      0
      Exchange Commission
      20%
      Transaction speed
      60%
      Reliability
      20%
      Technical support
      20%
      Don't mess with POLONIEX!!! They froze withdrawals...

      Don’t mess with POLONIEX!!! They froze withdrawals to all clients on ETC since February 18… Today is the 8th of May! All can’t fix their wallets… And they undervalued ETC by $30 and sell clients’ coins at other exchanges BERESTS! Here is a link to the proof: (only PRO users can post links)

    • 1
      Rate your review 0
      +1
      1
      Exchange Commission
      20%
      Transaction speed
      20%
      Reliability
      20%
      Technical support
      20%
      On December 18, 2020, I sent Pokadot...

      On December 18, 2020, I sent Pokadot coins (the equivalent of about $39,000 at the time of writing this complaint)
      The coins have not been credited to me. Here is the link and proof that they have the coins:
      https://polkascan.io/polkadot/event/2949368-7
      Wallet:
      137jSA54JogtkqW9nsjNaYnyy5EfbsYwnhvoKeVomoVwZutz

      The… Read more

      • Roman Grigoryev Yelena Stepanyuk 3 November 2021 in 08:52
        Rate your response 0
        0

        Hello Elena. My advice to you and everyone in general. stop trading where you have not seen reviews, before you invest, read everything, check and then check again. Here’s a link for all of you where you can play crypto, euros, dollars, whatever. You can read and check, to put it simply here is not asked to invest a million bucks. Put even the smallest 10 euros or bucks, even 1 dollar, and you will understand how to withdraw and how to raise the amount of money. https://****/***** I’ve been there for 6 months and haven’t been out of money yet. If you don’t believe this link, good luck losing a few thousand more. And also, only your bank can get the money back, it’s already been there and done it myself. Goodbye. And if you think that about the link I told you a lie, then invest 1 dollar in it and play the game Kresh at 1.07 and you’ll understand what I mean. If the case, write to help sort it out. This is my e-mail address. ******@gmail.com

    • 4.5
      Rate your review 0
      0
      0
      Exchange Commission
      100%
      Transaction speed
      80%
      Reliability
      100%
      Technical support
      80%
      They want to verify the account, have...

      They want to verify the account, have already sent a bunch of documents, and they all write a week of no answer, send that picture, send this picture. apparently 1.5 bits will go sly assholes

    • 1.8
      Rate your review 0
      +1
      0
      Exchange Commission
      20%
      Transaction speed
      60%
      Reliability
      20%
      Technical support
      40%
      They have a horrible exchange and horrible...

      They have a horrible exchange and horrible support. They completely ignored article 17 of their own user agreement when it came to withdrawals, which they froze when they were taken over by Circle, and froze two weeks early contrary to their official notices. Further, the support ignored the questions… Read more

    • 4
      Rate your review 0
      +1
      0
      Exchange Commission
      80%
      Transaction speed
      60%
      Reliability
      100%
      Technical support
      80%
      It's not an exchange, it's a BLEEP

      It’s not an exchange, it’s a BLEEP. Stole 2 FA burglary money and 2 months later they write: We investigated the withdrawal from your account and determined that these funds were moved to an address that is not controlled by Poloniex. As a result, we are unfortunately unable to assist in the recovery… Read more

    • 4.3
      Rate your review 0
      0
      0
      Exchange Commission
      80%
      Transaction speed
      100%
      Reliability
      80%
      Technical support
      80%
      Terrible tech support! They froze my account...

      Terrible tech support! They froze my account without explanation, I can’t get my account back for a month.
      For 21 days in a row I have not responded to support. I opened a ticket about 30 days ago.
      If you have any money in this exchange, then immediately withdraw everything and run from there!
      Ticket… Read more

    • 4
      Rate your review 0
      -3
      0
      Exchange Commission
      100%
      Transaction speed
      100%
      Reliability
      60%
      Technical support
      60%
      That's a normal exchange. Do not believe...

      That’s a normal exchange. Do not believe these Chinese antibots. All works. Outputs, starts, etc..

    • 4.5
      Rate your review 0
      0
      0
      Exchange Commission
      100%
      Transaction speed
      100%
      Reliability
      60%
      Technical support
      100%
      Do not miss the verification of users...

      Do not miss the verification of users from Ukraine, I did everything as it is written, and no way. Requests an electronic passport. I will have to buy a plastic passport for the sake of the 20 dollars I have left there, ?????. Support is greedy and stupid, you say one thing, the answer is another… Read more

    • 4.8
      Rate your review 0
      0
      0
      Exchange Commission
      80%
      Transaction speed
      100%
      Reliability
      100%
      Technical support
      100%
      They froze the account along with the...

      They froze the account along with the dough! Potderzhka disgusting, answers in a day or two. It feels like a robot writes the same thing!

    • 2
      Rate your review 0
      0
      0
      Exchange Commission
      60%
      Transaction speed
      60%
      Reliability
      20%
      Technical support
      20%
      Don't mess with a total scam...

      Don’t mess with a total scam

    • 1.8
      Rate your review 0
      0
      0
      Exchange Commission
      40%
      Transaction speed
      20%
      Reliability
      40%
      Technical support
      40%
      The exchange is a scam. Sent gas...

      The exchange is a scam. Sent gas and xem. Two weeks no more.

      • Danil Vlad 19 March 2018 in 20:04
        Rate your response 0
        0

        What does the support answer?

    • 2.3
      Rate your review 0
      0
      0
      Exchange Commission
      40%
      Transaction speed
      40%
      Reliability
      40%
      Technical support
      60%
      I don't know who all these people...

      I don’t know who all these people are who write that Wormwood has fierce scams, etc. You are probably crooked. I have been using for the second year – no complaints

      • Vladimir Ikar 12 June 2018 in 06:34
        Rate your response 0
        0

        And I was using it until I was forced to verify it… Before that everything was fine …

      • Eugene Ikar 30 August 2018 in 05:48
        Rate your response 0
        0

        Don’t let them make you look crooked when they decide to overturn you. They have a horrible exchange and horrible support. They completely ignored article 17 of their own user agreement when it came to withdrawals, which they froze when they were taken over by Circle, and froze two weeks early contrary to their official notices. Further, the support ignored the questions asked and then just started marking them as resolved while not answering them. They are just awful and just because you were lucky in that you didn’t encounter their “dark side” doesn’t mean they are white and fluffy. Good luck on Wormwood, you might need it.

    • 3.5
      Rate your review 0
      +1
      0
      Exchange Commission
      60%
      Transaction speed
      60%
      Reliability
      60%
      Technical support
      100%
      NOT withdrawing money! Withdrawal status - executed

      NOT withdrawing money! Withdrawal status – executed, in fact the transaction is not in the network and is not expected. SCAMMERS !!!!!

    • 4.5
      Rate your review 0
      0
      0
      Exchange Commission
      100%
      Transaction speed
      100%
      Reliability
      80%
      Technical support
      80%
      Good afternoon! Has anyone heard about the...

      Good afternoon! Has anyone heard about the Polonix exchange? Can I trade and withdraw if I’m in Russia? Is it worthwhile to register on the exchange and deposit your money if its status is unclear? What exchangers would you advise for a newcomer?

      • Evgen Elena 10 August 2019 in 22:39
        Rate your response 0
        0

        gate.io no input and output problems, transaction processing speed is close to ideal from 3 minutes to 45 minutes, pairs are small, but the listing is quite frequent

    The company in the ratings
    RatingPlace
    Robots for cryptocurrency
    CompanyPlace
    Veles
    1/28
    MSBOT
    3/28
    Buying cryptocurrency
    CompanyPlace
    BTCBIT
    2/24
    Best Forex Brokers
    CompanyPlace
    Activity
    0complaints
    • New0
    • Resolved0
    • Not resolved0
    New companies on the site
    • Bitop
      Reviews0
      • Cryptocurrency Exchanges
    • CoinEx
      Reviews0
      • Cryptocurrency Exchanges
    • Free2Ex
      Reviews0
      • Cryptocurrency Exchanges
    Site Map