Garantex
Total reviews 4
No complaints yet
3.4
Unconfirmed company
garantex.io
Go to the website
Garantex is a Russian cryptocurrency exchange offering favorable terms and a guarantee of deal execution in the absence of liquidity.
Cryptocurrency exchange
Official website
Social media
Date of foundation
2019
Head Office
Harju maakond, Tallinn, Lasnamäe linnaosa, Väike-Paala tn 2, 11415, Tallinn, Estonia
Types of support
[email protected]Help CenterTelegramLive ChatOfficeVKFacebookInstagram
Support by phone
Languages
English, Russian
Founder
Mendeleev Sergey
The owner of the company
GARANTEX EUROPE OÜ
Minimum entry amount
Verified
Cryptocurrency
  • From 0.0001 BTC
  • From 5 DAI
  • From 5 ETH
  • From 5 USDC
  • From 10 USDT
Fiat
No limits
Unverified
Cryptocurrency
  • From 0.0001 BTC
  • From 5 DAI
  • From 5 ETH
  • From 5 USDC
  • From 10 USDT
Fiat
No limits
Maximum input amount
Verified
No limits
Unverified
No limits
Minimum withdrawal amount
Verified
Cryptocurrency
  • From 0.0002 BTC
  • From 50 DAI
  • From 50 USDC
  • From 50 USDT
  • From 0.01 ETH
Fiat
No limits
Unverified
Cryptocurrency
  • From 0.0002 BTC
  • From 50 DAI
  • From 50 USDC
  • From 50 USDT
  • From 0.01 ETH
Fiat
No limits
Maximum withdrawal amount
Verified
No limits
Unverified
No limits
Exchange Commission
Exchange fee: 0.15 % for maker / 0.2 % for taker
Withdrawal fee: 0.0001 BTC / Other cryptocurrency equivalents / Until 3 % / For withdrawal in RUB
Terminals
Author's platform
Age restrictions
From 18 years
Number of users
100000+
Number of cryptocurrencies
5
Number of trading instruments
8
Margin Trading
No
Tokenized assets
No
Free Demo Account
No
Types of accounts
Execution of orders
Market Execution (at market price), Limit Orders, MOEX, Binance
Methods of replenishment
Wire transfer, Cash, Cryptocurrencies, 99bill, Bank card (Visa/MC)
Withdrawal methods
Bank transfer, Cash, Cryptocurrencies, Bank card (Visa/MC)
Account currencies
RUB, USD, UAH, AED, AFF
Types of cryptocurrencies
BTC, USDT, ETH, DAI, USDC
Licenses
Licensed
Mobile applications
There are mobile apps (Android)
Trader training
Help center FAQ, articles and news, personal managers, exchange academy
A way to store cryptocurrencies
Cold: Yes
Hot: no
Fiat accounts
RUB, USD, UAH, AED, AFF
Scalping
No
Stop Loss and Take Profit Function
No
Exchangeability for fiat currencies
5 fiat currencies (RUB, UAH, AED, AFF and USD)
Basic verification
At the request of the exchange
Extended AML verification
API
Read moreTo activate it, you need to contact support
Bonuses
Affiliate Program
Registration0.33% of the commission amount
Benefits
Russian service without transaction limits
Fast registration and low commissions
Several options for executing transactions
In the absence of liquidity, the provider guarantees execution from its own funds
Working around the clock, no deposit and withdrawal fees
Withdrawing rubles to cards/accounts + any cards through payment systems
Disadvantages
Few assets.
No verification of users at registration
Company requisites
Overall assessment
9.2/10
Date of update
29.09.2022
    More on that
    The address is
    Harju maakond, Tallinn, Lasnamäe linnaosa, Väike-Paala tn 2, 11415, Tallinn, Estonia

    Garantex is a scam? Reviews and description

    Published: July 1, 2020 Updated: September 29, 2022

    Garantex - Russian cryptocurrency exchangeThe owner of the service is a company registered in Estonia. The service works with five cryptocurrencies (BTC, USDT, ETH, DAI, USDC) and four fiat units (Russian ruble, Ukrainian hryvnia, US dollar, UAE dirham). Registered in 2019.

    Is this really a profitable and stable exchanger? Or is Garantex a scam? This is what we will talk about.

    Is Garantex a scam? Reviews

     

    Why Garantex

    Exchange garantex.io has a whole raft of advantages:

    • Russian service with offices/cash registers in Moscow and St. Petersburg (other cities and partner countries with a commission).
    • There are no transaction limits. You see all kinds of offers and are free to make your own if the standard options do not fit.
    • Opportunity cryptocurrency purchases online and in cash (in cities where there are no exchange offices, the transaction is made by couriers).
    • Low transaction fees (0.15% maker/0.2% taker) and zero withdrawal and deposit fees.
    • Various execution options (market, fixed-price, Moscow Stock Exchange MOEX quotations, as well as Binance).
    • Ease of communication with the support service (a large number of ways, plus the presence of physical offices, where you can come if you have problems).
    • Affiliate program (monetary rewards for attracted users to the site).
    • Around the clock operation of all functions (exchange, support).

    GARANTEX cryptocurrency exchange

     

    How to exchange cryptocurrency on the garantex.io platform

    To be able to exchange cryptocurrency at Garantex, you need to register, as is customary at most cryptocurrency exchanges (How to make money on cryptocurrency?). Press the appropriate button in the upper right corner of the site and fill out the registration form: enter your e-mail address (you will need to confirm it by following the link in the letter), make up a password, agree to the rules, and confirm that you are not a U.S. citizen or resident.

    garantex.io registration

    The next step - authorization (as a login serves as e-mail).

    Garantex authorization

    And in the end confirm the phone number (also with confirmation - a text message with a code will come to the specified number).

    GARANTEX phone number confirmation

    Now we have access to our personal cabinet. In the "Exchange" section of the top menu you will see the exchanger itself. It remains to select the asset to buy and sell, the method of execution (market, fixed-rate, according to the quotations of the Moscow Stock Exchange - MOEX, as well as Binance) and the amount. The commission will be displayed below the rate. You will also see a preliminary amount of c.u. to be received (until you confirm the payment, it may fluctuate with the rate, if it is not a fixed price). If everything is satisfactory, confirm and wait for processing and crediting.

    GARANTEX Personal Cabinet

    And to view other users' offers, go to the "OTC" section. All bids/exchanges are reflected in the history just below the exchange form. The following assets are available on Garantex:

    • Fiat - Russian ruble (RUB), Ukrainian hryvnia (UAH) and American dollar (USD). Replenishment from cards of Russian banks with the help of an identifier.
    • Crypta - BTC, USDT, ETH, DAI, USDC. Replenishment from custom cryptocurrencies.
    • Futures (AFF).

    Garantex Assets

    There are physical Garantex cash registers in not every city, and in addition, you can arrange for a courier (company representative) to execute the transaction. Processing is 24 hours a day. Crediting and payment in rubles - from 10:00 to 22:00 Moscow time. Credit limits are granted. Their size is set individually, taking into account client's turnover and activity. You must return the loaned funds to you within one day, otherwise the next day will start "dripping" penalty of 0.2%.

     

    Verification on the Garatex platform

    There is no user verification (except for confirmation of email and phone number) at the stage of registration in Garantex. However, the rules of the service provide for the possibility of requiring you to confirm your identity and the information specified in your profile at any time.

    garantex.io security

     

    Deposit and withdrawal

    There are no restrictions on deposits or withdrawals in Garantex. You are free to choose any amount within the limits of the internal market offer or, if no suitable one is found, you can set your own. However, in the latter case, you will have to wait until someone responds to it.

    garantex.io how much you can buy and sell cryptocurrencies

    Uses:

    • Bank cards of VISA and MasterCard systems.
    • Bank transfers.
    • Client cryptocurrency wallets (BTC, Tether) - "hot", "cold" storage.
    • Cash.

    Cryptoexchange Commission

    Trade commissions in garantex.io are very low:

    • Maker (seller - the one who puts out the order) pays 0.15% of the transaction amount.
    • Taker (buyer - acquirer) - 0.2%.

    Paid functionality also includes API, but here the conditions are individual and are announced on the application (connection request). And in the case of delayed repayment of credit funds is charged a penalty - 0.2% per day. However, we have already written about it above.

    Withdrawal fees

    Garantex charges a fee for deposits and withdrawals. However, fees may be charged by third parties responsible for processing transactions (banks, electronic systems). The total amount of deposit/withdrawal will be reflected in the payment form before its confirmation.

     

    Garantex bonuses

    Bonuses (discounts, gifts, additional free services) service garantex.io does not offer. The only way to benefit, in addition to exchange transactions, is to participate in the company's referral (affiliate) program.

    Free training

    Crypto exchange offers free training at Garantex Academy for all registered users.

    garantex.io training

    Referral program

    Garantex affiliate program involves monetary rewards for attracting new users to the site. To participate in it, you need to be registered in the system. The principle is as follows:

    • You copy a unique (referral) link in your personal cabinet (in the section with the same name) and place it as an advertisement for the crypto-exchange on any resource where it is not prohibited and does not violate anyone's rights (website, blog, page/community in a social network, forum, chat, etc.).
    • Everyone who follows this link to garantex.io and registers an account on the site is considered your referral. With each transaction you will receive a cashback of 0.33% of the amount of commission (referral himself receives 1000 rubles for exchange operations, which helps you to stimulate users to register).
    • Statistics on conversions and royalties are displayed in your LK.

    Garantex referral program

     

    Complaints about Garantex

    Since Garantex is quite a young exchange, and its geography is limited to one country, there are very few reviews of service providers in the network. And all of them are positive. The authors praise the service for a pleasant rate, convenient site and fast transactions.

    garantex.io reviews

    Garantex reviews

    If there are any new reviews about Garantex Exchange, we will be sure to publish the information on social networks. Sign up so you won't miss anything!

    Please keep yourself informed about news and complaints. We copy the most valuable information to social networks, so please sign up!

     

    Regulation of GARANTEX crypto exchange

    In addition to reviews, an important factor in evaluating a crypto-exchange is its registration and legal documentation. Let's see what Garantex provides in this regard.

    Regulator Garantex

    According to the information on the site, the owner of the platform is a company with the same name - GARANTEX EUROPE OÜ, registered in Estonia (registration number - 14850239). This information is confirmed by the entry in the official register of Estonian operators - iInforegister.ee (the link to it is attached below). There is no information about the company's Russian representative. And yet, the resource itself is somehow controlled by Roskomnadzor, which is responsible for the compliance of websites' content with legal requirements. And garantex.io is not on the blacklists.

    User Agreement garantex.io

    As such, garantex.io has no official user agreement (offer). There is only a short set of rules, but we have already announced them in this review. For example, the platform's operation mode (round-the-clock processing of trades, deposit/withdrawal of rubles - from 10 a.m. to 10 p.m. MSC). Terms of affiliate program (33% c referral commissions). Or credit limits and penalties on them. There is no privacy policy either - instead, a cookie notification appears in front of the user when they stay on the site for a long time.

    GARANTEX credit limits

    Customer Service

    To contact a crypto exchange's support team, you can use the following methods:

    • The phone number of the Moscow center is 8-495-292-00-00.
    • E-mail: [email protected]
    • Chatbot Telegram: @Grntx_bot.
    • Online consultant on the website.
    • Physical offices.

    Support is provided in Russian.

    garantex.io support service

     

    Is Garantex a scam?

    Despite the fact that Garantex - Russian exchange, the company that owns the service is registered in Estonia. There is no Russian legal entity responsible for the functioning of the platform. Neither is there a full-fledged user agreement with legal force.

    This means that the administration has no formal guarantees to clients (except for the requirements of the jurisdiction in which the site operates). And its guarantees of execution of transactions in the absence of liquidity, voiced on the official page of the forum, are not supported by documentation. suggestive also the lack of reviews. Of course, we call the exchange young, but still 1 year - not such a short period that you do not get feedback from customers. In general, we cannot say that Garantex is a scam, but the service provider also does not cause complete confidence.

     

    Conclusion

    Garantex has its advantages:

    • No limit on the amount of the transaction.
    • Low trading commissions and zero deposit and withdrawal fees.
    • Quick registration.
    • Several variants of execution.
    • Ease of communication with the support team.

    But the exchange, it seems to us, is just beginning to develop. And so far it offers too few assets and not legally supported conditions. And users have not yet expressed their opinion about it in full. So at this point in time, we recommend working with this market participant with caution. And start with small amounts, if possible, to evaluate it.

    Exchange Commission
    75%
    Transaction speed
    65%
    Reliability
    70%
    Technical support
    65%
    3.4

    Reviews

      Garantex reviews

      4
      Add review
      • Increasing the score
      • In descending order of score
      • New ones first
      • First the old ones.
      • First the popular
    • 2
      Review approved for publication Rate this review 1
      -1
      2
      Exchange Commission
      60%
      Transaction speed
      20%
      Reliability
      60%
      Technical support
      20%
      It's not even worth a try

      Before you sign up, think about it, because you can’t delete your account if you want to. Technical support is like a robot. Either a person who is not very talkative and won’t explain anything

      Minuses
      • Can't delete an account
      • Ruslan 17 August 2022 в 09:17
        Evaluate the answer. 1
        0

        Good afternoon, yes, that’s right, you can not delete the account, but it can be completely blocked, respectively, no one will have access to it. Technical support are real people, they answered me quickly.

      • Raphael Suzdalev 6 October 2022 в 21:25
        Evaluate the answer. 0
        0

        Well, it’s a matter of taste and color. Who and what they like. It’s really possible to block, isn’t it?

      • Ilya Sakhovsky 10 October 2022 в 23:06
        Evaluate the answer. 0
        0

        Here is also a complaint about the work of the support service

      • Arkhip Iziumov 23 October 2022 в 13:50
        Evaluate the answer. 0
        0

        Well, that’s how the support service should work at the proper level

    • 3
      Review approved for publication Rate this review 0
      -3
      2
      Exchange Commission
      60%
      Transaction speed
      60%
      Reliability
      60%
      Technical support
      60%
      In the application for decentralized crypto exchange...

      In the application for decentralized crypto exchange there are no fixed prices, so they can change during the processing of the order. For me it was a surprise, and after the exchange nothing can be done.

      • Semyon Frolov Rimma Novikova 13 August 2021 в 13:40
        Evaluate the answer. 2
        0

        What? What decentralized exchange application?

      • Ruslan Rimma Novikova 17 August 2022 в 09:08
        Evaluate the answer. 0
        0

        Good afternoon, can you tell me which application you used for the exchange?

    • 4.8
      Review approved for publication Rate this review 0
      0
      0
      Exchange Commission
      100%
      Transaction speed
      100%
      Reliability
      80%
      Technical support
      100%
      I registered on this exchange a long...

      I registered on this exchange a long time ago. I have heard many different reviews, but all my close friends, who trade normally, advised me, so I started working there. The understandable interface allowed me to learn how exchangers work in general, before I was afraid of the word. Now I know a lot… Read more

    • 4
      Review approved for publication Rate this review 2
      0
      2
      Exchange Commission
      80%
      Transaction speed
      80%
      Reliability
      80%
      Technical support
      80%
      Despite the sufficient number of positive reviews...

      Despite the sufficient number of positive reviews of Garantex, there are also user complaints on the Internet. Having analyzed the negative reviews, we came to the conclusion that most traders face withdrawal problems precisely because of their inattention and unwillingness to read the rules of the exchange… Read more

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