Total reviews 2
1 complaint
Cryptoexchange provides its clients with a large selection of digital assets and tokens for exchange on favorable terms.
Cryptocurrency exchange
Official website
Social media
Date of foundation
Head Office
Harju Maakond, Tallinn, Kesklinna linnaosa, Tornimae tn 7-132 10145
Types of support
[email protected]Feedback form on the siteTelegramVKFacebookInstagramTwitter
English, Russian, German
The owner of the company
AlphaGlobal OU
Age restrictions
From 18 years
Trading volume per day
340904389 USD
Number of users
Number of cryptocurrencies
Number of trading instruments
Margin Trading
Tokenized assets
Free Demo Account
Types of accounts
Execution of orders
Market Execution (at market price)
Methods of replenishment
Advcash, NixMoney, Payeer, Perfect Money
Withdrawal methods
Advcash, NixMoney, Payeer, Perfect Money
Account currencies
USD, Cryptocurrency
Types of cryptocurrencies
Bitcoin, Litecoin, Ethereum, Zcash, Tron, Monero, Ripple, etc.
Mobile applications
There are mobile apps (iOS / Android)
Trader training
User manuals
A way to store cryptocurrencies
Cold: yes
Hot: no
Fiat accounts
Stop Loss and Take Profit Function
Exchangeability for fiat currencies
Basic verification
At the request of the company
Extended AML verification
Affiliate Program
Registration20-30% of the commission amount
Large selection of digital assets and tokens
Demo account
Mobile application
Promotions and bonuses for customers
Simple and intuitive platform
Large volume of trades
Loyal commissions
High daily withdrawal limit
No mandatory verification
Referral program
High deposit and withdrawal fees
Lengthy verification
Delays in contacting technical support
Company requisites
Overall assessment
Date of update
    Harju Maakond, Tallinn, Kesklinna linnaosa, Tornimae tn 7-132 10145

    BTC-Alpha is this a scam? Reviews and description

    Published: 11 June 2020 Updated: 20 February 2023

    BTC-Alpha is cryptocurrency exchange. The project appeared on the international market in 2016 and during this period has managed to attract more than 250,000 traders worldwide. The service is characterized by security, as well as a large number of available Cryptocurrencies for the trade.

    In this review, we will take a closer look at the features that the company has implemented for its customers and find out whether BTC-Alpha is a scam or a reliable exchange for cryptocurrency trading.


    Why BTC-Alpha

    The cryptocurrency exchange BTC-Alpha appeared on the financial market four years ago and quickly enough managed to attract the attention of users. The official website is presented in three languages - Russian, English and German. The company's headquarters is located in the UK, where the regulation of the site is carried out. The company provides its customers with a large selection of cryptocurrencies and tokens for exchange. In total, more than 200 digital assets are listed on the exchange. The main trading turnover accounts for Bitcoin, Litecoin, Ethereum, Zcash, TRON, NEM, Monero, Ripple. Also on the site You can also find a large number of little-known cryptocurrencies and tokens, which can rarely be found on other platforms. Trading is done through a simple and convenient platform, which consists of the following blocks:

    • list of available trading pairs;
    • informative chart TradingView;
    • order to buy/sell digital assets;
    • order glass;
    • transaction history.

    The peculiarity of the platform is that clients can use a demo account to get a better understanding of the functionality provided by the company. Also training materials are provided for beginners (Cryptocurrency Trading Training). For traders to be aware of the latest news and updates to the exchange, the "News" section was created, which is constantly updated with information relating to the functioning of the site.

    For the convenience of users, the company has developed its own mobile application. Thus, clients have full access to the functionality of the site using their smartphones. Using your phone, you can trade, deposit and withdraw funds, as well as contact technical support at any time.

    Among the main advantages of the exchange can be distinguished:

    • a large selection of digital assets and tokens;
    • security;
    • availability of a demo account;
    • mobile app;
    • promotions and bonuses for customers;
    • simple and intuitive platform;
    • training materials for beginners;
    • large volume of trades;
    • Loyal Commissions;
    • high daily withdrawal limit;
    • no mandatory verification;
    • referral program.


    How to exchange cryptocurrency on BTS-Alpha platform?

    To exchange cryptocurrency, a user needs to register an account and go to the "Exchange" tab. Next, it is necessary to perform a few simple actions:

    • choose a trading pair to exchange;
    • fill out an order specifying the amount of cryptocurrency to be exchanged;
    • press the corresponding button.


    Verification on the platform

    To secure your account and increase the daily withdrawal limit, the user can go through a four-step identity verification process. First, the client needs to confirm the email address. To do this, it is necessary to enter a code on the site, which will come in the letter.

    The next step is to confirm personal information. To do this, you need to fill out the appropriate form:

    • NAME;
    • date of birth;
    • gender;
    • nationality;
    • contact number.

    The third step is confirmation of documents. The trader needs to choose a document confirming his identity from the list provided. Then the following data should be filled in:

    • NAME;
    • document number;
    • the country that issued the document;
    • the document's expiration date.

    The user will also need to upload a scan or color photo of the document spread. The final stage of verification is address confirmation. The user will need to fill in the address and country of residence, as well as upload a scan/color photo of the document, which will show the address and full name of the trader. For example, it can be a utility bill. The document must not be more than three months old.


    Deposit and withdrawal

    To deposit a balance, the client should go to their profile in the "Finance" section. Next, select the type of digital asset and click on "Deposit". To deposit funds to the balance, copy the address that appears and paste it into the payment system where the transfer will be made.

    Withdrawal of earnings

    To withdraw funds, the trader should also enter the "Finance" section of his profile on the site and click on the withdrawal button next to the selected asset. You can withdraw your earnings by using payment systems: Perfect Money, AdvCash, NixMoney, Payeer. The maximum withdrawal amount for the first level account is $50 per day, and for the second level profile - $5,000.

    Cryptoexchange Commission

    The following trading commissions apply to the exchange:

    • trading volume <100 VTS - 0.2% for the maker and taker;
    • trading volume ≥ 100 VTS - 0.18% for the maker and taker;
    • trading volume ≥ 500 VTS - 0.15% for the maker and 0.18% for the ticker;
    • trading volume ≥ 1000 VTS - 0.15% for the maker and taker;
    • trading volume ≥ 5000 VTS - 0.1% for the maker and taker.

    Depositing and withdrawing commission

    Also on the stock exchange operates commission on deposit and withdrawal of earnings, which depends directly on the payment system:

    • NixMoney - 6,85% for deposit and 5,85% for withdrawal;
    • Adv Cash - 5,85% for deposit and withdrawal;
    • Perfect Money - 3,58% for deposit and 4,85% for withdrawal;
    • Payeer - 6,85% for deposit and 4,85% for withdrawal.


    BTC-Alpha bonuses

    Periodically on the company's website you can find information about various promotions and bonuses.

    $10 for the video

    The company holds a contest, in which participants can make a step-by-step video instruction on how to transfer funds to another BTC-Alpha user. The duration of the video must be at least one minute. Then you'll have to upload the video to YouTube and collect at least 50 views, re-post it to your VKontakte or Facebook page if you have at least 50 friends in your profile and send the results to the site. There are also additional prizes for the winners:

    • 1 place - $100 to the winner's account;
    • 2nd place - $50 to the account;
    • 3 place - coupon -75% on the trading commission for a month.

    Referral program

    For users who want to earn extra income, the exchange has developed a referral program. As part of the program, clients can attract new participants to the project using a referral link. The percentage of remuneration depends directly on the number of invited traders. The minimum amount of deductions is 20% of the commission amount.


    Complaints about BTS-Alpha

    Over 4 years of successful operation of the exchanger, the Internet has accumulated quite a lot of feedback from customers. There are both positive and negative comments about the project. Of the advantages, traders note the simple and convenient functionality, a large number of available trading pairs, the availability of fiat currencies, a mobile app. The disadvantages are the high deposit and withdrawal fees, problems with communication with technical support, a long verification process.

    If there are any reviews about BTC-Alpha exchange, we will definitely publish the information in social networks. Sign up so you won't miss anything!

    Please keep yourself informed about news and complaints. We copy the most valuable information to social networks, so please sign up!


    Regulation of the BTC-Alpha crypto exchange

    Before starting cooperation with an exchange, the user should make sure it is a bona fide exchange, as well as check the necessary documentation and the license. Let's take a closer look at how the platform's activity is regulated.


    It is known that the company does not have any license. Nevertheless, the website provides all the necessary documentation for users. The location of the main office, as well as contact information is publicly available for customers.

    User Agreement

    The "User Agreement" is the main document with which it is desirable for a trader before starting cooperation with the project, because it contains the basic rules of trading, as well as the rights and obligations of clients and organizers. The disadvantage is that the agreement is in English. Let us consider some points in more detail. The agreement contains the information that the user acknowledges and agrees that when he trades with other users, the company acts only as an intermediary in such transactions, and not as a counterparty in any transaction.

    The customer undertakes to inform BTC-ALPHA immediately (i.e. immediately upon discovery) of any unusual, suspicious, unclear or abnormal changes to his account. Failure to inform or inform in a timely manner will render the user liable for violation of the terms of use and the organizer will have the right to take any further appropriate steps, including, but not limited to, reporting to the appropriate state or national authorities.

    The Trader shall be liable for any damage caused and for all liability actions brought against the Exchange for violation of any rights of third parties or violation of any applicable laws. Nothing in the Terms of Use shall exclude or limit the client's liability for fraud, death or personal injury caused by the client's negligence, breach of statutory conditions or any other liability which cannot be limited or excluded by law. Users are solely responsible for determining whether any proposed transaction is appropriate for them based on their personal goals, financial situation and risk appetite.

    The company has the right to suspend a user's account and block all cryptocurrency or Fiat currency contained therein if the user fails to comply or improperly complies with the terms of use. The organization's liability is limited to the use of reasonable technical efforts to ensure that the transferred cryptocurrency is received. When initiating transactions for a trader who is not an exchange user, the company's liability should be further limited to ensuring that the necessary technical data is transmitted to the cryptocurrency network.

    To the extent permitted by law, the company is not liable for any damages, lost profits, loss of profit, loss of opportunity, loss of data, indirect or consequential damages, unless the losses incurred are caused by violation of the terms of use of the service. The organizer is not responsible for any failure, breakdown, delay or interruption of the Internet connection or any reason why our site is unavailable at any time. The Exchange is not responsible for delays in processing payments made through the fault of any third-party operators of such transactions.

    In the case of fraud, the company undertakes to report all relevant information, including names, addresses and all other requested information, to the relevant authorities dealing with fraud and violations of the law. Users acknowledge that their account may be blocked at any time at the request of any competent authority investigating fraud or any other illegal activity, pending a full investigation.

    Identification and verification procedures are required for all transactions. All existing and new users of the platform must pass the verification procedure. The company reserves the right to limit the functionality of the platform to traders who have not undergone verification. If the customer refuses to submit the necessary documents and information as part of the KYC, the organizer reserves the right to immediately terminate services to the user.

    If more than six months have passed since a user logged in with their account or made a deposit to the fund, the company has the right to classify that account as abandoned. In this case, a retention fee will be applied to such account seven days prior to notifying the customer via email. The organizer will charge the retention fee specified herein. Abandoned accounts with a zero balance must be deactivated.

    Customer Service

    To contact the support team, you can use:


    Is BTC-Alpha a scam?

    BTC-Alpha is a cryptocurrency exchange, which appeared on the financial market in 2016. Over 4 years, the project has been actively developing and currently has more than 250,000 traders. Also, the platform is safe and is among the top exchanges for trading digital assets. The main office of the organization is located in the UK. At the moment, more than 200 types of cryptocurrencies and tokens are listed on the platform. Both well-known types of digital assets and little-known cryptocurrencies and tokens, which are rarely found on other exchanges, are represented. The advantage is the availability of the Russian-language version of the official website. To start trading on the exchange, the client needs to register and confirm the email address.

    Also, if desired, you can pass a full verification to increase the limit on the withdrawal of earnings. The exchange features a simple and user-friendly interface. A mobile application was also created for users, allowing them to trade using their smartphone. The advantage is that various promotions and contests are periodically held for traders. A referral program was developed for the possibility of additional earnings. For 4 years, quite a lot of customer feedback has accumulated online. In general, the company has a positive reputation, but sometimes there are negative comments about the project. After analyzing the pros and cons of the cryptocurrency exchange, is it possible to say that BTC-Alpha is a scam? No, because the company provides favorable conditions for trading digital assets and has all the necessary documentation on its website.



    BTC-Alpha - is an exchange for trading digital assets, which began its work 4 years ago. The project quickly developed and managed to gain popularity among customers around the world. The company provides its clients not only profitable, but also comfortable conditions for cooperation. Although the platform is quite safe, the main disadvantage of the site is the lack of a license.

    Therefore, before starting cooperation with the exchange, the user should study all the necessary documentation and rules, because trading itself is a risky process. If you were or are a client of the company, leave your opinion about the service on our website to form an independent rating of cryptocurrency exchanges.

    Exchange Commission
    Transaction speed
    Technical support


      BTC-Alpha reviews

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      I registered , there is no possibility to recharge through Advcash

      • no replenishment via Advcash
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      Lately, the cryptocurrency exchange BTC-Alpha has begun...

      Lately, the cryptocurrency exchange BTC-Alpha has begun to receive quite a few complaints on the Internet. Users complain about long deposit and withdrawal times, as well as about problems with account verification. To avoid problems with the work on the exchange, we repeat that the verification must… Read more

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