TicketNetwork is this a scam? Review and Customers Reviews

TicketNetwork – is an online marketplace that connects buyers and sellers of tickets to concerts, musicals, plays and sporting events. It is the retail Web site of TicketNetwork, Inc. a ticketing software company headquartered in South Windsor, Connecticut. The implementers include businesses, box office promoters, licensed vendors, and ordinary users who don’t need previously purchased tickets.

Vendors use the TicketNetwork online marketplace as an additional way to sell tickets to various events. When a customer places an order on the site, it is handled by the person who made the offer. This means that the administration of the project has no actual tickets. The main goal is to help buyers and sellers find each other. If you’re worried about TicketNetwork being a scam and scammers, check out this review.

 

Why TicketNetwork

TicketNetwork.com gives you a choice of tickets to more than 100,000 concerts, sporting and theatrical events around the world. All are provided by ticketing companies and verified sellers. TicketNetwork, Inc., through its flagship product and other innovative solutions, has developed a vast network of websites that allow buyers and sellers to exchange tickets for thousands of events. The benefits of the service:

• 100% refunds;
• a wide variety of offerings;
• many ways to get tickets;
• the ability to sell your own tickets;
• participation in the affiliate program.

Three separate sites have been created for the work:

• to search for events and order tickets;
• to sell their own tickets;
• to participate in an affiliate program.

On the home page of the main resource ticketnetwork.com you can see the event categories and the top offers. There is also an event search bar and a menu. It offers sections with details about the terms of use of the service, links to sites with an affiliate program and ticket sales, a sign-in form, pages with vacancies and detailed information about the company.

 

How to register at ticketnetwork.com

To register on the website ticketnetwork.com you have to click the “Authorize” button and fill out the form.

Personal Cabinet of TicketNetwork

At the moment there is no access to the personal cabinet. When I try to log in I get an error.

Mobile application

So far, the service does not have its own mobile application.

 

How to buy tickets on ticketnetwork.com

To select the tickets you want, you can use the simple panel at the top of the page to search by artist, venue, band, city, or state. The search results page in the left sidebar has filters to help narrow your choices even further. You can also view tickets by category, on specific days of the week, times of day, and filter by venue. To do this, you need to check the box next to the different options.

Once you have found the event, you need to click “View Tickets” to see which groups are available. Selections with quantities and prices will be shown in a table on the left side of the page. On the right will be a map of the venue. Some of the maps are simple images, others are interactive, and there are some that show pictures from the seats to the stage. Once you have selected your tickets and clicked the “Buy” button, you can proceed to checkout. It is worth noting that tickets may not include seat numbers. Vendors do not include seat numbers to prevent double booking. Since transactions on TN.com occur in real time, two tickets may be purchased at the same time. To avoid this confusion, ticket sellers list common lines and sections. They often have multiple groups of tickets, so if multiple orders come in, they can successfully fill them.

The seating area may be specified in the proposals. The seating itself includes geographically delimited seats according to a visual model. They are often called “Zones,” arbitrarily drawn and marked according to various criteria. Customers are given the opportunity to purchase seats based on their location in the zone. Some vendors prefer to indicate seats in more detail in the notes to the tickets. When searching for an artist, show, or band for whose performances there are no tickets, the customer will be given the opportunity to sign up for email notifications. It is necessary to enter your name, e-mail, zip code, and country, and then click “Sign Up”. As soon as the tickets are added, the user will receive an email indicating that a purchase is available.

How to book tickets

There are three ways for international customers to access tickets to events in the United States:

• Order using the delivery address in America. This can be used if the event is short-term and it is possible to send tickets to a friend’s home in the States or to a hotel.
• Purchase offers marked as available for pickup at the box office, by email, or by self-checkout. Tickets can only be purchased by one of the methods listed above if that method is indicated in the notes to the list or during checkout.
• Use your home address for shipping. This option can be selected if there is enough time before the event that tickets will be delivered before you travel.

How to buy cheap tickets?

To save on buying tickets, you can look for coupons and promo codes on partner sites. Also, the service itself offers discounts on second and subsequent orders.

Ticket refund

If there are any problems with the seller fulfilling the order, the service guarantees a refund. It is possible in such cases:

• the order is accepted, but not delivered by the seller;
• the tickets were sent too late and they did not arrive in time for the event;
• the tickets are invalid;
• the event has been cancelled without rescheduling.

Additional Ticketnetwork features

Event tickets can also be purchased as a gift. If a customer chooses an offer for someone, they can go to ticketnetwork.com and print a personalized message for the recipient of the presentation. The company also allows you to sell your own tickets to others who want to attend an event. How the offer works:

 

Paying for and receiving tickets on the TicketNetwork website

Generally, sellers indicate when the order will ship, given as late as possible, so the buyer knows when to expect their tickets. It may also be noted that the ticket is already in hand, which means that it will be shipped immediately after payment. When the purchase is sent out, the user will receive a FedEx number so they can track the purchase. This delivery is safe for both buyers and sellers. In most cases, the seller requires the customer to sign for receipt of the ticket. If this is not possible, you can pick up your purchase at your local FedEx office, call them and ask them to deliver it at a certain time, or leave a note for the delivery person.

If the event is coming up soon, delivery is available in one of three ways: at the box office, by pickup, or by e-mail. In the first case, one hour before the event, you must present your ID at the box office and pick up your ticket. When choosing self pickup, customers must pick up their tickets at a location that is up to 30 minutes away from the event location. “Email” will allow you to receive your tickets by e-mail. The administration notes that delivery methods are at the seller’s discretion, so you must choose tickets where one of these methods is listed or contact the seller after purchase to confirm that you can receive them this way. Same-day ticket orders are available for delivery of $15 or more.

In addition, it is possible to send to a post office box. To do this you need to uncheck the box next to the words “Use payment address as delivery address” when placing an order and enter the information about the post office. This option is not possible for all orders, the selected item must have the appropriate check mark. After payment, the seller will let the customer know when it will be possible to receive and download the tickets. Also customers are allowed to enter an alternate delivery address for most orders. But there are certain restrictions, which are based on the total amount. In addition, the seller may request a signed authorization. The alternative policy looks like this:

• if the value of the order is less than $750, the seller must send the ticket to an alternate address;
• if the order is worth $750-5000, he may reject the purchase because of address problems or accept it;
• if tickets cost $5,000 or more, no alternate address is allowed.

Many vendors provide tickets before they are printed. This gives customers the advantage of getting good seats as early as possible. The administration notes that because of the nature of the service, it can take some time between the time tickets are purchased and their listings are updated. Vendors update the listings manually. This means that ordered tickets may have been purchased earlier by another customer. If this happens, the customer should call 888-456-8499 and customer service representatives will help you find a similar seat or offer at a similar price.

The ticket includes the name of the original purchaser. But this does not affect the ability to access the event. The most important aspect is the barcode, which is scanned when you enter the event. If tickets are lost or stolen, they may not be recoverable. They are made one-of-a-kind, which makes them rarely reaccessible or reprintable. The purpose of such restrictions is to prevent fraudulent use of multiple copies of the same offer. In any case, the buyer should contact the seller to see if lost tickets can be reaccessed.

Some vendors offer electronic tickets that are delivered through My Ticket Tracker. They must be downloaded and printed. When the purchase is ready to be downloaded, the customer will receive an email with instructions for access through the secure MyTicketTracker website. To protect users, the service requires that users log in with details about the order, including the unique order PIN from the download instructions email. Once logged in, the purchase details and the link located next to the “Shipping Method” section in the purchase details can be examined. For security purposes, you will be prompted to confirm that the customer accepts the MyTicketTracker Terms of Use.

The message “Click here to view and print tickets. A pop-up window will allow you to open or save the file. In the automatically opened Adobe Acrobat Reader, each ticket will be presented on a separate page. Once you print them out, you can go to the event. There are also “paperless” offers. They do not require a physical ticket. Instead, a salesperson will accompany the customer to the venue’s box office. Ticket lists will indicate which tickets are paperless, with the notation “I will be present at the event, and I will walk you to the box office on the spot.”

How to pay for tickets online?

You can pay for your order online using PayPal, ApplePay and bank cards.

 

Ticketnetwork bonuses

As bonuses Ticketnetwork offers discounts and coupons.

Discounts

The service allows you to save money on your next ticket to a concert, show, or game. You can pay $10 less by spending $200 or more on your next order.

Coupons and promo codes

With TicketNetwork coupons, fans have many ways to save on tickets to see their favorite artist, performer or team. They can be found on third-party resources.

Referral program

By participating in the referral program, an affiliate must direct traffic to TicketNetwork.com by posting links, banners, coupon codes and widgets on their sites or social networks. If a customer makes a purchase, they receive a commission for the successful transaction.

The first step to participating in the program is to sign up for an affiliate network. The service currently works with the following networks: Impact, Commission Junction, Rakuten, and ShareASale, Travelpayouts. Once you have selected a network, you must click the registration button to apply it to the TicketNetwork program.

 

Complaints about TicketNetwork

To complain about the service or individual sellers, you can send an e-mail or call the number listed on the site. You can also talk about the situation on this page. It is difficult to find feedback on the work of the project on the web. The site of the company indicates that the administration will be grateful for comments on their work, but there are none. Although the service operates for not the first year, no complaints or positive feedback could not be found.

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Supervisory authorities

On the service website ticketnetwork.com there are detailed terms of service, including the user agreement and privacy policy. Because the document is on one page, the menu offers three items that you can click to navigate to the desired location to examine this or that information.

Ticknetwork.com User Agreement

The User Agreement and other terms of service can be found on ticketnetwork.com. In particular, there is information about tickets, refunds, pricing, taxes, privacy policy, etc.

Site security

When a customer makes a purchase on TicketNetwork.com, they can be assured of a secure transaction through the use of PCI Compliant and McAfee Secure.

Customer Service

The Customer Service Center is open seven days a week, including holidays, from 07:00 to 01:00 EST. If you have any questions about your purchase or existing order, you may contact the project operators at 888-456-8499 or via email at [email protected].

 

Is TicketNetwork a Scam?

TicketNetwork acts as a trading platform, an intermediary between buyers and sellers of tickets for artists, musicals, and sporting events. The service is not directly involved in the actual sales transaction. Tickets are sold through the site from a third party, hence the buyer’s name is not printed on the tickets.

The service offers tickets to many events, which are conveniently divided into categories. There are several methods of payment and delivery, including the ability to receive your order by e-mail, at the box office of the institution, and by self-collection. It is also possible to prepare a ticket as a gift with a personalized message. A separate site for selling your own tickets has been developed as well.

There are practically no reviews about the project on the net. But a lot of experience and a lot of offers from different sellers suggests that TicketNetwork is not a scam. But due to the lack of opportunity to study the experience of the service’s customers and logging into a personal account, it is difficult to talk about the reliability of the company. Users can place orders and leave comments here so that others can evaluate the site’s work.

 

Conclusion

Service TicketNetwork offers its services as an intermediary between sellers of tickets for various events and buyers since 2002. Project features:

• Many categories to easily search for a performance;
• the ability to search by name, location, and time;
• several ways to get and options for tickets;
• participation in the affiliate program;
• promo codes and coupons;
• discounts on the second and subsequent orders;
• technical support work from 07:00 to 01:00;
• Refunds in case of event cancellation.

If you have already ordered tickets on TicketNetwork, leave your feedback on this page. It will help other users to evaluate the service and learn how to shop correctly on the site. Comments also influence the overall rating of the project, which allows you to compare different similar sites.