City.Travel

Total reviews 3
1 complaint
3.2
Unconfirmed company
city.travel
Go to the website
On the site you can book any level of hotel, air or train tickets around the world. The system contains more than 200 thousand hotels and thousands of destinations for flights or trips.
The company
Official website
Social media
Date of foundation
2012
Head Office
Indigo Icon Tower, JLT, Dubai, U.A.E.
Types of support
+971-54-54-500-54ViberWhatsAppVK
Support by phone
+7-495-640-60-40Round-the-clock customer service hotline
+7-812-640-60-40Round-the-clock customer service hotline
Languages
English, German, French, Italian, Spanish, Russian, Portuguese
Cities
The whole world
Company Services
Aeroexpress tickets, Ticket Reservation, Hotel Reservation, Railway Ticket Reservation, Air Ticket Return, Railway Ticket Return, Hotel Search, Purchase of Air Tickets, Purchase of Railway Tickets, Insurance
Project Features
Online booking service for flights, train tickets and hotels, which combines all the functional advantages of metasearch system and unlimited possibilities of the tour operator
Bonuses
Adjustable
Yes
Regulators
Dubai Ministry of Tourism and Commerce
Licenses
Licensed
Registration number: DMCC178974 (Active)
How to pay for your order
Bank card (Visa/MC/MIR), Maestro, Moneywall
Available destinations
The whole world
Mobile applications
There are mobile apps (iOS / Android)
Project regions
The whole world
Mode of operation of the company
Round the clock
Availability of online payment
Yes
Personal account
Personal cabinet stores information about the user and his orders
The need to register on the site
Registration is required for booking and saving order information
Affiliate Program
RegistrationPurchase of air ticket - 3%, hotel reservation - 7.5%
Benefits
Several lines of business: tickets and hotels
There is a mobile app
Convenient site where you can quickly find the ticket you need
Ticket refunds are available
There are promotional offers, thanks to which you can buy tickets at the best prices
Company requisites
Date of update
30.01.2023
Overall assessment
7.4/10
    More on that
      The address is
      Indigo Icon Tower, JLT, Dubai, U.A.E.
      Service usability
      45%
      Prices
      40%
      Variety of tours
      45%
      Customer Service
      25%
      3.2

      Reviews

        City.Travel reviews

        3
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      • 2
        Review approved for publication Rate this review 0
        0
        0
        Service usability
        60%
        Prices
        40%
        Variety of tours
        40%
        Customer Service
        20%
        Fraudsters

        The company City Travel does not refund the money for the tickets, although the airline has transferred them. I do not advise anyone to get involved with it. Now I am collecting signatures to the prosecutor’s office in Russia and the UAE for a collective complaint to investigate fraud on a large scale… Read more

        Pros
        • Convenient site
        Minuses
        • Fraudsters
      • 1
        Inaccurate Review Rate this review 0
        0
        0
        Service usability
        20%
        Prices
        20%
        Variety of tours
        20%
        Customer Service
        20%
        Scam

        Scam

        Minuses
        • Scam. Tickets dont exist when at the airport
      • 3.8
        Rate this review 0
        0
        0
        Service usability
        80%
        Prices
        80%
        Variety of tours
        100%
        Customer Service
        40%
        union pay

        On the site stated that payment is possible, but the transactions do not pass, tried more than once.
        It is impossible to call, an hour of waiting led to nothing(((.
        No one responds to whatsApp messages

        Pros
        • The site is simple and straightforward
        Minuses
        • it is impossible to contact the representative office
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