City.Travel

Total reviews 7

1 complaint

1.7

Unconfirmed company

On the site you can book any level of hotel, air or train tickets around the world. The system contains more than 200 thousand hotels and thousands of destinations for flights or trips.

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Company	City.Travel
Official website	https://city.travel
Social network	Vkontakte, Viber, WhatsApp
Date of foundation	1970
Head Office	Indigo Icon Tower, JLT, Dubai, U.A.E.
Types of support	+971-54-54-500-54ViberWhatsAppVkontakte
Phone Support	+7-495-640-60-40Round-the-clock customer service hotline in Russian language +7-812-640-60-40Round-the-clock customer service hotline in Russian language
Languages	Russian, English, German, French, Italian, Spanish, Portuguese
Cities	The whole world
Company services	Aeroexpress tickets, flight bookings, Hotel Reservations, Train ticket reservation, Ticket refunds, Refunds of train tickets, Hotel Search, Buying airline tickets, Buying railroad tickets, Insurance
Project Features	Online booking service for flights, train tickets and hotels, which combines all the functional advantages of metasearch system and unlimited possibilities of the tour operator
Bonuses	Promotional offersReceive Best ticket prices
Adjustable	Yes
Regulators	Dubai Ministry of Tourism and Commerce
Licenses	Licensed Registration number: DMCC178974 (Active)
Methods of replenishment	Bank card (Visa/MC/MIR), Maestro, Moneywall
Available destinations	The whole world
Mobile apps	There are mobile apps (iOS / Android)
Project regions of operation	The whole world
Company's mode of operation	Round the clock
Availability of online payment	Yes
Availability of a personal account	Personal cabinet stores information about the user and his orders
Need to register on the site	Registration is required for booking and saving order information
Affiliate Program	RegistrationPurchase of air ticket - 3%, hotel reservation - 7.5%
Advantages	Several lines of business: tickets and hotels There is a mobile app Convenient site where you can quickly find the ticket you need Ticket refunds are available There are promotional offers, thanks to which you can buy tickets at the best prices
Company requisites	Legal name: CITYTRAVEL DMCC Legal address: Indigo Icon Tower, JLT, Dubai, U.A.E.
Date of update	November 20, 2023
Overall assessment	7.4/10

Buy tickets to City.Travel

Address

Indigo Icon Tower, JLT, Dubai, U.A.E.

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Ease of use of the service

37%

Prices

33%

Variety of tours

37%

Support Service

23%

1.7

Reviews

City.Travel reviews

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haider aftab

10 May 2023 in 11:08

1

Inaccurate feedback Rate your review 0
0
0

Ease of use of the service
20%
Prices
20%
Variety of tours
20%
Support Service
20%
Scam company
they show less price and try to charge too much
Positive
nothing
Minuses
basically they try to scam by showing less price and charging too much
Reply to a review

I don't recommend it

1
Nico D

12 April 2023 in 08:07

1

Credible feedback Rate your review 0
0
0

Ease of use of the service
20%
Prices
20%
Variety of tours
20%
Support Service
20%
Voleur
Complete fraud. They sell tickets more expensive than the company itself and add fees. 10 euros more between the invoice price and the amount deducted from the account. Plus bank charges of 3% of the amount are deducted by their bank without any prior mention. This is the first time I have had these… Read more
Minuses
Fraude complète. Ils vendent des billets plus chers que la compagnie elle même et ajoute des frais. 10 euros de plus entre le prix facture et le montant prélevé sur le compte. Plus des frais bancaires de 3% de la somme sont prélevés par leur banque sans qu aucune mention n ait été faite au préalable. C est la première fois que j ai eu ces en achetant un billet
1 answer
Reply to a review

I don't recommend it

1
- Arun Kr Nico D 20 December 2023 in 00:21
  
  Rate your response 0
  0
  
  How to contact them pls..after collecting the money there is no mail or ticket came from them..not replying to my mails also .
  
  Answer
bob

25 November 2022 in 15:35

2

Feedback approved for publication Rate your review 2
+2
0

Ease of use of the service
60%
Prices
40%
Variety of tours
40%
Support Service
20%
Scammers
The company City Travel does not refund the money for the tickets, although the airline has transferred them. I do not advise anyone to get involved with it. Now I am collecting signatures to the prosecutor’s office in Russia and the UAE for a collective complaint to investigate fraud on a large scale… Read more
Positive
Convenient website
Minuses
Scammers
Reply to a review

I don't recommend it

2
Anonymous user

19 November 2022 in 13:17

1

Inaccurate feedback Rate your review 0
0
0

Ease of use of the service
20%
Prices
20%
Variety of tours
20%
Support Service
20%
Scam
Scam
Minuses
Scam. Tickets dont exist when at the airport
Reply to a review

I don't recommend it

1
Aleksandra alekseevna

21 October 2022 in 10:55

3.8

Rate your review 0
0
0

Ease of use of the service
80%
Prices
80%
Variety of tours
100%
Support Service
40%
union pay
On the site stated that payment is possible, but the transactions do not pass, tried more than once.
It is impossible to call, an hour of waiting led to nothing(((.
No one responds to whatsApp messages
Positive
the site is simple and clear
Minuses
it is not possible to contact the representative office
Reply to a review

I don't recommend it

3.8

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