Total reviews 1
1 complaint
Compensair is a free online service that helps refunds for cancelled flights, an affiliate program is available.
The company
Official website
Social media
Date of foundation
Head Office
07990, Singapore, International Plaza, 10 Anson Road, 09-03
The owner of the company
Compensair Pte. Ltd.
Types of support
[email protected]Chat Center
English, French, Spanish, Italian, Russian, 17 languages
Company Services
Refunds for delayed or cancelled flights, or due to lack of availability (overbooking)
Project Features
Free refund service for delayed or cancelled flights
Singapore Ministry of Finance201913904W
European Parliament№261/2004
How to pay for your order
Bank card (Visa/MC), Bank transfer
Mobile applications
No mobile apps available
Project regions
All countries in the world
Mode of operation of the company
Round the clock
Availability of online payment
The company's services are free of charge. If the case is successful, the compensation, minus the service and bank commission, is transferred to the details specified by the client
Personal account
The need to register on the site
Affiliate Program
RegistrationUp to 14 euros for the issued compensation to the invited client
The company can help you quickly get compensation for a delayed or canceled flight
All document submission operations are performed online
Simple and user-friendly site interface
Many technical support options
The company's services are free of charge
The maximum amount of compensation is 600 euros
Company requisites
Date of update
Overall assessment
    More on that
      07990, Singapore, International Plaza, 10 Anson Road, 09-03

      Compensair is this a scam? Reviews and description

      Published: March 20, 2020 Updated: February 12, 2023

      Singapore company Compensair provides its services to those who have missed their flight due to the fault of the airline and now cannot get compensation (flight bookings). The company will help you get paid up to 600 euros, but only if you flew with a European airline. All you need to do is to fill in the appropriate forms on the website, attach an electronic copy of the ticket and the documents of payment for the ticket, and send them to the website. Everything else, up to and including representing you in court will be done by the company's lawyers.

      Compensair charges a commission for its services only if the outcome of the case is successful. The commission for the service is 25% of the amount of compensation. In order to find out if Compensair is not a scam, let's get to know it better. reviews


      Why Compensair?

      Circumstances are different, and quite often it happens that a flight is either delayed or postponed. In this case, for example, missing connecting tickets, and have to either fly on an inconvenient flight, or re-purchase tickets, and it seems that getting compensation in such cases is almost impossible, or have to fill out a huge amount of paperwork. More recently, there have been companies that will do this for you, for a fee. They work both online and in offices, directly. customer reviews

      Consider the benefits of Compensair's service:

      • The company only takes a commission if it managed to get compensation;
      • You don't have to go anywhere, make a phone call, or fill out multiple refund forms. All you need to do is apply online, attach a scan of your ticket, passport, reservation data and sign the agreement with the company using the equivalent of a digital signature;
      • If the airline unreasonably refuses to pay compensation, Compensair lawyers will represent you in court. how it works


      How do I register on the Compensair website?

      In order to use the services of the company compensair.comYou do not need to create a personal account, there is no such functionality on the website. You need to leave an application for services on the site, before that through a special form to check whether it is possible to receive compensation from your flight. In the future, you can check the movement of the case through the company's website without registering by the case number or the link from the letter. application

      Personal account of the service

      There is no way to create a personal account on the company's website. All communication is done first through the application form and then through your email.

      Mobile application

      The company does not have its own mobile app.


      How do I apply on Compensair?

      Before you apply for a refund, you must fill out the appropriate form with your flight details to check if you can receive a refund. calculate compensation

      Confirmation of refund request

      After you have checked your flight, and the amount of compensation has been calculated, you fill out an application, you receive a message with a link. By clicking on it, you agree to the company's terms of service, fill in all the paperwork, then the ticket is checked, and the application goes to the airline. You can follow the status of the application through the company's website by clicking on the link, which will be sent to your e-mail.

      Commission for the services of Compensare

      In the case of a successful outcome of the case, the commission for the company's work will be 25%. But it should be borne in mind that in addition to this there will be another large commission for banking services - 2-4% of the amount, which after deducting the commission the company will send you to the specified details.

       Additional features on

      On the company's website you can find out in which case compensation is available to you and in what amount. Quite often we ourselves do not know that we can get compensation not only for flight cancellation, but also for its delay or other cases when your tickets are lost due to the fault of the airline. rights when cancelling a flight


      Payment for services on Compensair's website

      If it was not possible to get compensation, you pay nothing. In the case that you managed to get the money, the company deducts its 25% before sending it to you. The amount of compensation can be from 250 to 600 euros.


      Compensair Bonuses

      The company Compensair has its own affiliate program, through which you can get up to 40 euros for each application, sent through your site. become a partner

      Referral program

      Compensair's affiliate program is more than a referral link system. You can take part in the processing and transmission of requests, place the company widget on your page and receive a commission for each client who came to the company website through your link or with your UTM tag. affiliate program

      Your commission can be up to 5% of the compensation amount. The process of work is automated, and after registration you will receive detailed instructions on how to work in each of the directions of the affiliate program you have chosen. Both an individual and a legal entity can become an affiliate of the company. options


      Complaints at

      Service works since last year, but since the issue of compensation for missing airline tickets in the midst of tourist seasons and not only is quite acute, the company's services are more and more in demand, and we were able to find a lot of feedback on its work.

      There are more positive reviews than negative ones. Customers praise the fact that you can receive compensation even if you have not been able to use a purchased ticket not only in the current year, but also in previous years. You have up to six years to get the compensation you are owed. Many people write that it is convenient to use the services of the company - you do not need to fill out a lot of paperwork and represent yourself in court in case the case comes to trial through the court. reviews

      Among the negative reviews, of which there are very few, clients complain that they sometimes have to wait quite a long time for compensation, especially if the case has gone to court. It should be noted that there are more positive reviews.

      If there are any reviews about Compensair service, we will definitely publish the information on social networks. Sign up so you don't miss anything!

      Please keep yourself informed about news and complaints. We copy the most valuable information to social networks, so please sign up!


      Compensair's supervisory authorities

      The company is a legal entity registered in the official register of legal entities in Singapore. You can check this on the website where the registry is located. The company registration number is 201913904W. registration information

      Compensair User Agreement

      The User Agreement with the company, along with other documents, can be found in the basement of the site. According to the Terms and Conditions of the User Agreement, you can receive compensation through the services provided by the company if you have not tried to collect compensation for the failed flight yourself and have not instructed anyone to act on your behalf. terms of use

      In the case of a successful solution, the company takes a commission of 25% of the compensation received. commission

      The very description of the service can be found in paragraph "3" of the Agreement, including the fact that by signing the contract, you transfer the right to represent you in court in the event of a lawsuit. services

      According to the procedure of financial interaction with the company, the entire amount of compensation is transferred to the airline account, after which the money is sent to the client, minus the commission for the work. If compensation is transferred to the account of the client or third parties, they are required to transfer the required amount to the company's account within 3 working days. compensation transfer

      You may also want to read the "Consent to Personal Data Processing" and the "Privacy Policy" before you sign the contract.

      Site security

      All your data passing through the company's website is protected by a web security certificate on the technical side and a "Privacy Policy" on the legal side.

      Customer Service at

      The company's support team works through email, as well as a chat with a consultant, which is available on every page of the site and a feedback form on the site. You can also check out the FAQ section, which already has answers to most of the most common questions.


      Is Compensair a scam?

      Singapore company Compensair has been working since 2019, and in that time it has managed to earn itself a positive reputation as a company that really helps you get compensation in case of flight delays or cancellations. The service not only draws up all the documentation for compensation and sends it to the company as your full-fledged representative, but also sends the documents to the court, representing your interests if necessary.

      We have studied how Compensair's service works, its documents, website, website functionality and customer feedback, and we can say that Compensair's service is not a scam. You can really get compensation for the cancellation or postponement of a flight with its help. But there are a number of points you should pay attention to:

      • The company has no representative office in Russia;
      • Obtaining compensation from the airline is not a quick matter, and the case can drag on, up to a year or more;
      • You may not receive compensation from all airlines.



      Getting compensation for a cancelled or delayed flight due to the fault of the airline is not always possible on your own. Often it is better to turn to professionals, which will allow you to avoid wasting time and effort. Company website Compensair It is also convenient because you can immediately determine whether it is possible to get compensation for a failed flight and its amount. The company only takes its own commission if the outcome of the case was successful. But you should be prepared for the fact that if you were not able to get the money right away and the case goes to court, you will have to wait, and according to some customer reviews, the wait can last for a year. But since the amount of compensation can not be more than 600 euros, most airlines prefer to pay it and not to bring the case to court.

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        Compensair reviews

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        Customers of the Compensair online service were...

        Customers of the Compensair online service were satisfied with the services provided to them. Among the pleasant moments in its work, they single out the following: the service really helps to return money for cancelled flights, a convenient website, the rapidity of managers’ answers and easy application… Read more

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