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Ukrainian service, which combines a currency exchanger and a cryptocurrency exchange, offers favorable trading conditions and bonuses.
Social media
Date of foundation
Head Office
04071, Ukraine, Kiev, Verkhny Val St., 10.
Types of support
Feedback form on the site
Help Center
English, Russian
Number of cryptocurrencies
Minimum input limit
From 1 USD
Methods of replenishment
Advcash, GEO Pay, Kuna Code, Mastercard, Payeer, Perfect Money, Qiwi, VISA
Withdrawal methods
Advcash, GEO Pay, Kuna Code, Mastercard, Payeer, Perfect Money, Qiwi, VISA
A way to store cryptocurrencies
Cold: yes
Hot: no
Affiliate Program
RegistrationUp to 75% of the commission amount
Terminal capabilities
Large selection of cryptocurrencies
Relatively low commissions
There is a Telegram bot for trading
Availability of a regulator
Trading with other users (kuna codes)
Bug Finder Rewards Program (owners strive to improve the platform)
Few currency pairs, low liquidity (according to user reviews)
Recharging a bank card when buying bitcoin for hryvnia - only for residents of Ukraine
Overall assessment
Date of update
    More on this subject
    04071, Ukraine, Kiev, ul. Verhniy Val, d. 10

    Kuna is it a scam? Reviews and description

    Published: 3 December 2019 Updated: 29 July 2022

    Kuna is a Ukrainian service opened in 2009 by Mikhail Chobanyan and combines a currency exchanger and a cryptocurrency exchange. It is oriented mostly for the residents of the CIS countries.

    How convenient and safe is the platform? Is Kuna a swindle or a serious project? Let us walk through all the pros and cons and make conclusions.

    Why Kuna

    The convenience of the service kuna.io lies primarily in the fact that there are often no deposit and withdrawal fees, and the interest on transactions and deposits is relatively low. At the same time there is no need to keep the currency on the company’s wallet – you create your own and bear less risk.

    Kuna – is it a scam? Reviews

    A large number of cryptocurrencies are used (bitcoin, lightcoin, air and others – 24 types in total) and the 3 most common fiats – hryvnia, American dollars in the CIS countries.

    Exchanger kuna.io

    It is possible to trade Telegramm-robots under the given conditions or to put out transactions independently for other users.

    Telegram bot Kuna

    There is an analytics from TradingView and a knowledge base with detailed instructions for newcomers. If you have any questions, clients can contact the support service via e-mail, chat bots Telegram/Facebook and community administrators in Kuna social networks.

    Kuna.io support

    The platform is also supported by registration under the laws of England and Wales. Additional advantages are the following:

    • The system of rewards for detection of vulnerabilities in the program by users.
    • Referral program with up to 75% cashback from referrals’ transactions.
    • Checking each client in accordance with AML policy.
    • Availability of a handy mobile application to use the service without reference to a physical location.

    kuna.io mobile app


    How to buy cryptocurrency on the platform kuna.io

    You need to create an account on the website kuna.io first to buy a bitcoin, for example, with Kuna. Click the appropriate button in the top menu of the site and go to the basic window, where we are asked to enter the e-mail address, come up with a password and accept the policies of the organization.

    Registration on the kuna.io service

    On the specified e-mail address will come a six-digit code, which you must enter in the form that opened on the registration page.

    Creating a Kuna Account

    Now we can login by specifying the login (mail) and password that we created. There will be another captcha (checking that you are not a robot: the system will ask you to choose pictures that show, say, buses or traffic lights).

    Authorization kuna.io

    For trading we open the «Trades» section, for creating trades with other users of the platform – the Kuna Code section. In the first case, we will talk about charts (this option is suitable for experienced traders), and in the second – about the usual exchange. Here you must create a code in order to buy/sell a fiat or a cryptocurrency. This is made by the following steps:

    • The asset is selected (e.g. bitcoin).
    • The amount to be exchanged is set.
    • The recipient is specified (each registered client has a Kunaid – an individual number by which it is searched).
    • Clicking the «Generate» button creates a unique combination of characters, containing the conditions of the Offer.

    All further actions are performed in Telegram – independently or by means of automated bots.

    How to buy Kuna cryptocurrency

    Verification on Kuna platform

    In order to enjoy the full functionality of Kuna, you must undergo profile verification: provide identification, payment scans and other documents that are necessary to verify your security. In addition, all transactions and transactions are under control and may be frozen or even cancelled if you suspect compliance with the service/laws.

    Verification on the kuna.io service

    And for security purposes, you will be prompted to set up two-factor authentication – 2FA. This is additional confirmation of each transaction with a one-time password. The function is connected by installing the application Authy or Google Authenticator.

    kuna.io authorization

    Cryptocurrency purchase conditions

    Kuna is available for use by adults who have been registered and verified. Only one account per person is created. There are two main directions to choose from:

    • Trading on the Bitcoin Exchange 10 timeframes (1M, 5M, 15M, 30M, 1H, 2H, 4H, 6H, 1D, 1W), 70+ indicators and trend figures, interactive functions (scrolling, zooming, magnet) and other features.
    • Exchange operations in Kuna Code, which we mentioned above.

    Trading on the kuna.io bitcoin exchange

    Of virtual currency units the following ones are supported: Bitcoin, Ethereum, Ripple, Bitcoin Cash, Litecoin, Dash, Zcash, Stellar, Nem, EOS, Waves, Remme, Tether, Goldiam, Golos Gold, Hacken, Karbowanec, TrueUSD, Deamcoin, Paytotam, Binance, Golos, Cyber and Dai. Of fiat ones – Ukrainian hryvnia and US dollar. In some cases, restrictions are imposed. For example, only users from Ukraine are allowed to replenish the account with a bank card when buying bitcoin for hryvnia.

    kuna.io нow to bind card

    Deposit and withdrawal limits

    Despite the fact that the promotional offer of Kuna says that for fiat currency (USD, UAH) there are no limits on input-output from the exchange, they are. The values are as follows:

    • Replenishment: in the equivalent of 1 to 10 000 USD.
    • Withdrawal: minimum 0.001 BTC (no upper limit is marked).

    Kuna commissions

    There are 2 types of commissions in Kuna: for replenishment/withdrawal and for making transactions. The first one is determined by the type of commission and your status (seller/buyer).

    • Fiat — 0%-3.5%.
    • Cryptocurrency – 2-5 USDT/0.0005 BTC/0.005 ETH/0.001 BCH/0.02 XRP/0.001 BCH, 0.01 Waves/0.001 LTC/0.001 ZEC/4 XEM/0.01 DASH/0.001 XLM/0.01 EOS/0.005 ETH/0.5 KRB/0.001 CYBER/0.001 BNB/2 USDC/2 DAI.

    The second one is fixed: 0.25% for buying and selling.

    kuna.io commissions

    Kuna bonuses

    Kuna has an incentive system for active clients. For example, a rewards program for found vulnerabilities: if you find a bug in the service and notify the support team about it, rather than telling outsiders, friends or relatives, you receive funds into your account. Usually there are specific numbers: how much and for what you will be paid.

    kuna.io bonuses

    And when you buy Coon’s VIP account, you get another bonus: a reduced transaction commission of 0% for sale and 0.125% for purchase.

    Vip account kuna.io

    Affiliate program

    You can get up to 75% commission from other users if they register on kuna.io by clicking on your link. Such links are called referral links, and incoming clients are called referrals. Each link is unique, and you can place it on your website, blog, and social network page. The more referrals, the higher your status and more cashback.Affiliate program kuna.io

    Complaints against Kuna

    In general, the opinion about Kuna in the Internet community is rather positive. However, there are a number of things that do not suit the users:

    • Verification issues.
    • Unneeded platform tokens, which are almost nowhere else but on the platform itself, can not be used.
    • Shortage of currency pairs, due to which you have to make several transactions instead of one and pay a large commission.
    • Low liquidity.

    It is fair to say that almost all the complaints we have found have a statute of limitations of 2 years and more. Fresh reviews of the platform mostly contain thanks. This is especially nice considering that they are posted on official reviews, where strict moderation is carried out and feedback from Kuna is given.

    Regulation of kuna.io

    Regulating the purchase and sale of cryptographic currency is not always possible, as most states have not yet approved the relevant legislation. Some companies do, however, register their activities. And the operator Kuna is one of them.

    Kuna’s regulator

    Kuna Fintech Limited, the service owner, is regulated by English law and the company itself is certified under the number Registrar of Companies For England and Wales 11834168. The document’s scan can be found on the official website. You can also check the status of the organization in the register of the regulator.

    Kuna License

    Kuna’s Terms and conditions

    Terms and Conditions defines rights and obligations of clients (exchange users) and resource owners. Let us analyze it by examples. Thus, in case of suspicion that you violate KUNA.IO rules or legal requirements, you can simply send a request to confirm the legality of the transaction or simply block access to the personal computer without prior notice. This is stated in section 4.3 of the policy.

    Reasons for blocking personal account kuna.io

    Fiat money is not stored directly on the platform – all Kuna activities are limited to technical accounting on the balance (clause 5.7).

    Kuna account storage

    In most cases, the provider is not entitled to make transactions to write off your balance by itself. Exception: liquidation in the case of delisting electronic tokens, when you have not initiated their withdrawal within the specified period (clause 5.11).

    kuna.io Service Rules

    It is forbidden to use the service for fraudulent and illegal purposes, copy and distribute any intellectual property of the company (trademarks, know-how, etc.), interfere with the software component of the site and perform other actions that affect its performance and the rights of third parties (clause 9.1).

    Forbidden Actions kuna.io

    If suspicion is detected, access to the account is restricted for a period of 24 hours to 30 working days (clause 9.2) or blocked permanently (clause 9.3). Of course, in the latter case the funds from your account will not be returned to you.

    Account Lockout kuna.io

    You use the platform on «As it is» terms. This means that the operator is not responsible for any damage incurred by you as a result of using Kuna or its malfunction (clause 10.1), only as part of regulatory law (clause 10.2).

    Terms of Use for the kuna.io Platform

    Is Kuna a scam?

    Kuna is a popular platform that combines functionality oriented to experienced traders with services for beginners who do not want to go deep into the market and prefer to orientate themselves only towards a given course. There is a large choice of cryptocurrencies, but currency pairs themselves are not always represented in the desired variety of users. On the other hand, there are quite good commissions for deals and input-output (in the latter case interest is often not charged).

    Judging by the feedback, traders have no questions to the honesty of the operator – complaints arise mainly on liquidity, unclaimed tokens and similar things. The user agreement, in our purely subjective opinion, does not contain anything beyond the standard requirements, though not always beneficial to the client. In general, in our opinion, Kuna is not a swindle, but an interesting and convenient way to earn money on cryptocurrency for those who are fond of it.


    Kuna leaves rather a positive impression: advantageous and clearly defined trading conditions, simple and clear interface, automated exchange facilities, serious regulation and profitable bonus/referral programs. There are, of course, disadvantages as well. For example, restrictions on the use of certain payment services, taking into account the currency. But all this looks not so terrible against the background of problems that users have with Kuna competitors. We recommend the platform for active use by traders with different levels of experience.

    Deposit and withdrawal
    Transaction speed
    Customer Service


    • Banned the account

      Locked 2000 euros, demanded photos of documents, explanations, screenshots and a month did not return the money.

      Reply to this review
    • I use KUNA all the time to...

      I use KUNA all the time to withdraw money from another exchanger to my UAH card for over a year. The money comes instantly. From time to time I make transactions on it, everything is always clear!

      Reply to this review
      • Kuna Social 1 February 2022 at 15:04

        Hello Ruslan, thank you for your feedback. If you have any questions or difficulties contact us at https://t.me/KunaSupport_bot, we will prompt and help, support is available 24/7 and answers quickly enough.

        Please subscribe to our channel - https://t.me/Kuna_official to keep up with all the latest events in the crypto world and our platform.

    • You should not use the services of...

      You should not use the services of this exchange. I reasonably suspect this exchange of insider trading and deliberate cheating of trade volumes. This exchange is similar to QuadrigaCX but on a smaller scale. Stock up on popcorn and wait for the exit scam!

      Reply to this review
      • Kuna Social 1 February 2022 at 15:29

        Hello, Igor! Prices for trading pairs are determined by the users of the service, we have no influence on price formation. The service has been successfully working since 2015, and a huge number of people use it every day.

        If you have any additional questions, write to us at https://t.me/KunaSupport_bot, support works 24/7 and answers quickly enough.

    • Do not sue for this exchange, not...

      Do not sue for this exchange, not just because it has inflated rates.
      I tried to withdraw to the card for the test, they say the payment was made, but nothing came to me.A week did not give to withdraw the money to the card. Each time they offer to try later, although I try several times a day.
      When will the issue be resolved?

      Reply to this review
      • Kuna Social 1 February 2022 at 15:35

        Hello! Asset prices are set by the market, we have no influence on price formation. The average market price is indicated on the Kuna service.

        Please reapply to https://t.me/KunaSupport_bot with a detailed description of the problem, we will definitely help you.

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