Intercars

When traveling in European countries, we use different ways to travel between countries. Some people like to fly in airplanes, while others are afraid of heights and prefer ground transportation. It can be by train, by carpooling and car transfers, or, as we will talk about today, by bus.

Intercars Europe – is a Belarusian organization engaged in international bus transportation. From the first days of the company’s existence, passenger safety and comfort have been in the first place for Intercars founders. For almost 20 years of activity, the company has found several large partners and thus expanded its capabilities in providing services to its customers.

The official website intercars-tickets.com is available in four languages, is quite informative and has a high download speed. Today we will find out how transparent and, most importantly, how honest international bus transfer works. Is it safe to buy tickets through the company’s website or is Intercars Europe a scam and a group of scammers who pretend to be a decent organization.

 

Why Intercars

On the site intercars-ticket.com highlighted several advantages of Intercars. The company has many partners all over the planet, which makes it convenient to book connecting flights on different routes. Thus, you can choose a flight with the shortest transfer time and get to your destination city in the shortest possible time.

Over the years, Intercars has earned the status of a serious transport organization and in 2006 received the International Transport Award in Madrid. Following modern trends, in recent years Intercars has focused on the most popular routes used by the majority of passengers. Also on the main page of the site the company brags about comfortable modern buses and the shortest transit time. There will be maximum one overnight stop on the way. The people from Intercars didn’t forget to point out that they have very low ticket prices. Whether it’s true or not, we’ll find out in the process of studying the site.

 

How to register at intercars-ticket.com

The carrier has simplified the purchase of bus tickets through its website and eliminated the need for registration. But you will still enter your personal data when booking a ticket.

Intercars Personal Cabinet

Personal account is created only for organizations that are in partnership with Intercars Europe. This can be various transportation companies or travel agencies selling tickets through their resources. There is no personal account for passengers. You can buy a ticket without it. The information about the purchase and the receipt will be sent to the e-mail address specified during booking.

Mobile application

The company has a mobile app. In the mobile app you can compare prices and choose bargain tickets. Also the site itself is perfectly optimized for mobile version and has a simple and convenient interface. Booking bus tickets from your phone shouldn’t cause any difficulties for Intercars resources visitors.

 

How to buy a bus ticket on the Intercars site

To buy a ticket, you need to fill out a special search form at the top of the home page intercars-ticket.com. Indicate where you are going from, where you are going to, and when. If your trip involves a return trip, specify the return date next to it. Then click the “Find” button.

In the example, we specified a trip from Minsk to Moscow for one person. The service offered four options for the specified date. We choose the first, it combines the lowest cost and the shortest travel time. Let’s move on to the next step – making a reservation for the ticket.

How to book a bus ticket

To issue a ticket, you must enter your personal information. In addition to the last name, first name and patronymic, you need to fill in the passport data, sex, citizenship, date of birth and age category. The cost of the ticket depends on the age. Let’s stop here and take a closer look:

• DT is a category of passengers under 12 years of age. They receive a 50% discount on the nominal price of the ticket.
• ET is the youth category. The ticket discount will be 10% off the original price for people ages 12 to 26. But there are exceptions – these are holidays and tickets purchased with a promotion.
• PT – passengers from 27 to 59 years old. If you are in this category, you are not eligible for age benefits.
• ET – retirees. From age 60 and older. Senior citizens get a 10% discount.

Regardless of age category, discounts do not apply to rides on certain routes specified in the user agreement. Here you can also apply a promo code, if any, and get an additional discount from Intercars Europe. Choose the currency of payment. Filling in all the data, go to the payment for the ticket.

How to buy cheap bus tickets?

When choosing a low fare route, it’s worth paying attention to the first tickets on the list of suggested tickets. Because the cheapest bus tickets from Intercars and company partners are automatically shown at the beginning of your search. Another way to go cheaper is to take advantage of the company’s special offer, if it coincides with your route.

Ticket refund

If the trip is cancelled, you can get a refund for the ticket by cancelling it in time. Unfortunately, a full refund is not possible in any case. Let’s look in more detail at the conditions for refunds at the initiative of the buyer, that is, at his own initiative:

• If there are more than 30 days before departure, the money will be returned, but 20% of the paid amount will be deducted.
• If you cancel between 30 and 15 days before the departure date, the penalty will be 30%.
• Returning a ticket within 15 to 3 days will cost 40% in compensation to the carrier.
• From 3 to 1 days, returning a ticket is only half the price of the ticket.
• If you decide to return the ticket on the day of departure (24 hours before departure), you can not think about a refund. The company will not refund your money.

It is also not possible to return or exchange tickets purchased under the promotion.

More Intercars site features

In addition to purchasing tickets for bus trips, the website intercars-ticket.com you can read about the most popular destinations in Europe for ground transportation. And if you’re traveling in a large group, you can rent a whole GT-class bus. It will have comfortable upholstered seats with reclining backs, footrests and armrests. There are video monitors with the ability to connect a DVD, individual illuminators, blowers passenger seats and many other nice options.

At the bottom of the site there are links to Intercars social networks, where you can read reviews about the carrier, see photo reports about trips and subscribe to newsletters, so that you are always up to date with the company’s promotions.

 

Paying for and receiving tickets on the Intercars ticket website

You can buy tickets using the online service on the website or through quick payment terminals. In addition to these methods, it is possible to use ATMs and plastic bank cards via the ERIP system. When you pay by the above methods, you will receive an electronic ticket to the email address specified earlier. For some trips you can present the ticket from the phone screen, and for others it is mandatory to print out the ticket to have it in paper form.

How to pay for tickets online?

When you pay for your ticket on the site you will not encounter difficulties, because after entering the data for the reservation, you will immediately get to the payment page. And here is the standard picture. Payment is made through the WebPay system. You need to specify the details of the bank card: the number, security code on the back, the name of the cardholder and the date limiting its validity. Add an email address to receive a check. Click “Pay”.

Plastic cards of the following systems are accepted for payment:

• VISA and Verified by VISA.
• Maestro.
• MasterCard and MasterCard SecureCode.
• Belkart and Belkart InternetPassword.

 

Intercars Bonuses

The company Interkars offers its customers various promotions and bonuses.

Coupons

If you have a promo code, enter it when you book your ticket and get an additional discount on your trip. You can find a promo code on special promo sites on the Internet.

Intercars loyalty program

If you often travel by bus, using the services of Intercars Europe, you have the opportunity to become a regular customer. If you make five or more trips within two years, you will receive a personalized plastic card from the carrier. It gives you several privileges over occasional customers:

• 10% discount on the purchase of subsequent tickets.
• If you’ve made six trips in two years, you’ll get the seventh trip absolutely free.
• Other bonuses from the company, which it sometimes offers only to regular customers.

At the time of writing this article, a named loyalty card can be obtained at the office of the company, making a single purchase of a bus ticket for Intercars.

Collaboration

If you have a personal bus fleet, you can sign an agreement with Intercars and rent out your vehicles. Another variant of cooperation is suitable for travel agencies – it is possible to sell bus tickets to tourists and get commission on sales. Read more details on the official website of the company.

 

Complaints about Intercars

As you might expect, reviews of the company are quite contradictory. But it is worth noting that there are many more positive ones. Those who are dissatisfied write that the seats do not coincide with the selected on the site, but in the rules of the service usage it is written that the company does not guarantee the coincidence of seats. Others are dissatisfied with the drivers that they are sloppy in transport, behave rudely and just don’t give a damn about the passengers.

From the positive reviews, on the contrary, we can conclude that the company and its partners employ only professional drivers. It is said that the drivers are like intercity tour guides, during the trip they tell everything about the places they pass by, and passengers are very interested to listen to such stories. It is also reported that the quality of the vehicles themselves is at a high level, exactly as Intercars writes about the buses on its website.

If there are any reviews about Intercars service, we’ll be sure to post the information on social media. Sign up so you don’t miss anything!

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Controlling authorities intercars-ticket.com

The passenger carrier is registered in Belarus and operates in accordance with the requirements of local legislation. Financial and registry regulators are the Inspectorate of the Ministry of Taxation for the Oktyabrsky District of Minsk (dated 16.03.2004) and the Minsk City Executive Committee (dated 12.02.2004).

Interkars User Agreement

In the user agreement, which you have to agree to when purchasing a ticket, the basic rules and regulations of passenger transportation are stated. For example, hand luggage can only be carried under the legs or on a special luggage rack on top. The luggage dimensions are also prescribed. For extra luggage you will have to pay extra.

There are rules for boarding, how much time before departure you need to be at the bus and what documents you should have with you. In the same section it is written that the seats in the purchased tickets are not fixed, and the carrier can put you on any seat, except the first two, as they are for the rest of the drivers.

Further down the text is a reference to the technical equipment of transport, which says how biochemical toilets are allowed to be used in transport, and when it can be done. It says that different buses may be equipped differently. It is better to clarify this with the technical support of the company.

From the rules of conduct on the bus you will learn what you can do on board, and what is prohibited. You will learn what the driver can kick you off the bus and what items are on the shelves.

By scrolling through the document to the end, you can learn a lot of relationship-regulating information. The rules for booking tickets and going through customs control, confirmation of the return date of departure and the conditions for rescheduling a trip. There are also detailed information about promotions and special offers, discounts and reduced fares that you have already read about, and the rules for taking pets with you.

Security of intercars-ticket.com

On the site Intercars-ticket.com you’ll see the information about site security, storage and usage of personal data in the section “Rules”. The company transfers your data only to partners and only for your transportation. As for payments made through the website, WebPay system complies with Payment Card Industry Data Security Standard. Or abbreviated as PCI DSS. This means that payments are subject to additional verification using 3D Secure, and you can buy tickets on Intercars without worrying about the security of money.

Interkars support service

In order to solve your questions concerning tickets, payment, flight schedule and any other issues you may contact the representatives of the customer support service by sending an e-mail ([email protected]) or calling the hotline number. The third and last option is online chat. Judging by the reviews, support works well, communicates in a civilized manner, and quickly solves the problems of the clients who contacted it.

 

Intercars is a scam?

After weighing the pros and cons, reading the supporting documents and online reviews, we decided that Intercars Europe It’s not a scam at all. Yes, their drivers are not exactly cultured, there may be worn out bus interiors or closed toilets that don’t work. But that doesn’t mean that the company deceives citizens. We haven’t found a single review on the internet that says someone bought a ticket on the website and was not allowed on the flight, accusing them of trying to fare without a ticket.

 

Conclusion

Carrier Intercars Europe has been in existence for almost 20 years and, if it works as it does now, it will last as long or even longer. Passengers who have used the transfer services once, use them on a permanent basis, receiving discounts on travel and comfortable trips. Not having to register on the website makes the process of booking easy and even more attractive for users. We recommend using Intercars Europe service for buying bus tickets.