Intercars
Total reviews 8
1 complaint
2.2
Intercars Europe is a Belarusian organization engaged in international bus transportation on favorable terms.
Company
Official website
Social network
Date of foundation
1970
Head Office
220006, Minsk, 21 Bobruyskaya St., p. 24
Types of support
[email protected]OfficeVkontakteInstagram
Phone Support
Languages
Russian, English
Company services
Bus tours, Reservations for international bus trips
Project Features
An old and reliable service
Bonuses
promo codesReceive
Published in the company's social networks
StocksReceive
The site publishes daily promotions
10 %Receive
Discount for the next trip on the loyalty program
Adjustable
Yes
Regulators
Minsk City Executive Committee
Methods of replenishment
Bank card, PayPal, Webpay, Cash at a terminal
Mobile apps
There are mobile apps (Android)
Company's mode of operation
Round the clock
Availability of online payment
Yes
Availability of a personal account
No
Need to register on the site
No
Affiliate Program
Advantages
Many years of experience in transportation
Inexpensive tickets
Disadvantages
No mobile apps
Company requisites
Date of update
November 20, 2023
Overall assessment
8.9/10
    Address
    220006, Minsk, 21 Bobruyskaya St., p. 24

    Intercars is this a scam? Review and Reviews

    Published: 25 March 2020 Updated: 20 November 2023


    When traveling in European countries, we use different ways to travel between countries. Some people like to fly in airplanes, while others are afraid of heights and prefer ground transportation. It can be by train, by carpooling and car transfers, or, as we will talk about today, by bus.

    Intercars Europe – is a Belarusian organization engaged in international bus transportation. From the first days of the company’s existence, passenger safety and comfort have been in the first place for Intercars founders. For almost 20 years of activity, the company has found several large partners and thus expanded its capabilities in providing services to its customers.

    The official website intercars-tickets.com is available in four languages, is quite informative and has a high download speed. Today we will find out how transparent and, most importantly, how honest international bus transfer works. Is it safe to buy tickets through the company’s website or is Intercars Europe a scam and a group of scammers who pretend to be a decent organization.

    Intercars - is it a scam? Reviews

     

    Why Intercars

    On the site intercars-ticket.com highlighted several advantages of Intercars. The company has many partners all over the planet, which makes it convenient to book connecting flights on different routes. Thus, you can choose a flight with the shortest transfer time and get to your destination city in the shortest possible time.

    Over the years, Intercars has earned the status of a serious transport organization and in 2006 received the International Transport Award in Madrid. Following modern trends, in recent years Intercars has focused on the most popular routes used by the majority of passengers. Also on the main page of the site the company brags about comfortable modern buses and the shortest transit time. There will be maximum one overnight stop on the way. The people from Intercars didn’t forget to point out that they have very low ticket prices. Whether it’s true or not, we’ll find out in the process of studying the site.

    intercars-ticket.com benefits

     

    How to register at intercars-ticket.com

    The carrier has simplified the purchase of bus tickets through its website and eliminated the need for registration. But you will still enter your personal data when booking a ticket.

    Intercars Personal Cabinet

    Personal account is created only for organizations that are in partnership with Intercars Europe. This can be various transportation companies or travel agencies selling tickets through their resources. There is no personal account for passengers. You can buy a ticket without it. The information about the purchase and the receipt will be sent to the e-mail address specified during booking.

    Mobile application

    The company has a mobile app. In the mobile app you can compare prices and choose bargain tickets. Also the site itself is perfectly optimized for mobile version and has a simple and convenient interface. Booking bus tickets from your phone shouldn’t cause any difficulties for Intercars resources visitors.

     

    How to buy a bus ticket on the Intercars site

    To buy a ticket, you need to fill out a special search form at the top of the home page intercars-ticket.com. Indicate where you are going from, where you are going to, and when. If your trip involves a return trip, specify the return date next to it. Then click the “Find” button.

    Intercars-ticket.com how to buy a bus ticket online

    In the example, we specified a trip from Minsk to Moscow for one person. The service offered four options for the specified date. We choose the first, it combines the lowest cost and the shortest travel time. Let’s move on to the next step – making a reservation for the ticket.

    Intercars ticket how to find a bus ticket

    How to book a bus ticket

    To issue a ticket, you must enter your personal information. In addition to the last name, first name and patronymic, you need to fill in the passport data, sex, citizenship, date of birth and age category. The cost of the ticket depends on the age. Let’s stop here and take a closer look:

    • DT is a category of passengers under 12 years of age. They receive a 50% discount on the nominal price of the ticket.
    • ET is the youth category. The ticket discount will be 10% off the original price for people ages 12 to 26. But there are exceptions – these are holidays and tickets purchased with a promotion.
    • PT – passengers from 27 to 59 years old. If you are in this category, you are not eligible for age benefits.
    • ET – retirees. From age 60 and older. Senior citizens get a 10% discount.

    Regardless of age category, discounts do not apply to rides on certain routes specified in the user agreement. Here you can also apply a promo code, if any, and get an additional discount from Intercars Europe. Choose the currency of payment. Filling in all the data, go to the payment for the ticket.

    Intercars how to book a bus ticket

    How to buy cheap bus tickets?

    When choosing a low fare route, it’s worth paying attention to the first tickets on the list of suggested tickets. Because the cheapest bus tickets from Intercars and company partners are automatically shown at the beginning of your search. Another way to go cheaper is to take advantage of the company’s special offer, if it coincides with your route.

    intercars-ticket.com how to buy cheap bus tickets

    Ticket refund

    If the trip is cancelled, you can get a refund for the ticket by cancelling it in time. Unfortunately, a full refund is not possible in any case. Let’s look in more detail at the conditions for refunds at the initiative of the buyer, that is, at his own initiative:

    • If there are more than 30 days before departure, the money will be returned, but 20% of the paid amount will be deducted.
    • If you cancel between 30 and 15 days before the departure date, the penalty will be 30%.
    • Returning a ticket within 15 to 3 days will cost 40% in compensation to the carrier.
    • From 3 to 1 days, returning a ticket is only half the price of the ticket.
    • If you decide to return the ticket on the day of departure (24 hours before departure), you can not think about a refund. The company will not refund your money.

    It is also not possible to return or exchange tickets purchased under the promotion.

    More Intercars site features

    In addition to purchasing tickets for bus trips, the website intercars-ticket.com you can read about the most popular destinations in Europe for ground transportation. And if you’re traveling in a large group, you can rent a whole GT-class bus. It will have comfortable upholstered seats with reclining backs, footrests and armrests. There are video monitors with the ability to connect a DVD, individual illuminators, blowers passenger seats and many other nice options.

    At the bottom of the site there are links to Intercars social networks, where you can read reviews about the carrier, see photo reports about trips and subscribe to newsletters, so that you are always up to date with the company’s promotions.

    Features of Intercars-ticket.com

     

    Paying for and receiving tickets on the Intercars ticket website

    You can buy tickets using the online service on the website or through quick payment terminals. In addition to these methods, it is possible to use ATMs and plastic bank cards via the ERIP system. When you pay by the above methods, you will receive an electronic ticket to the email address specified earlier. For some trips you can present the ticket from the phone screen, and for others it is mandatory to print out the ticket to have it in paper form.

    How to pay for tickets online?

    When you pay for your ticket on the site you will not encounter difficulties, because after entering the data for the reservation, you will immediately get to the payment page. And here is the standard picture. Payment is made through the WebPay system. You need to specify the details of the bank card: the number, security code on the back, the name of the cardholder and the date limiting its validity. Add an email address to receive a check. Click “Pay”.

    intercars-ticket.com how to pay for tickets online

    Plastic cards of the following systems are accepted for payment:

    • VISA and Verified by VISA.
    • Maestro.
    • MasterCard and MasterCard SecureCode.
    • Belkart and Belkart InternetPassword.

     

    Intercars Bonuses

    The company Interkars offers its customers various promotions and bonuses.

    Coupons

    If you have a promo code, enter it when you book your ticket and get an additional discount on your trip. You can find a promo code on special promo sites on the Internet.

    intercars-ticket.com bonuses

    Intercars loyalty program

    If you often travel by bus, using the services of Intercars Europe, you have the opportunity to become a regular customer. If you make five or more trips within two years, you will receive a personalized plastic card from the carrier. It gives you several privileges over occasional customers:

    • 10% discount on the purchase of subsequent tickets.
    • If you’ve made six trips in two years, you’ll get the seventh trip absolutely free.
    • Other bonuses from the company, which it sometimes offers only to regular customers.

    At the time of writing this article, a named loyalty card can be obtained at the office of the company, making a single purchase of a bus ticket for Intercars.

    intercars-ticket.com loyalty program

    Collaboration

    If you have a personal bus fleet, you can sign an agreement with Intercars and rent out your vehicles. Another variant of cooperation is suitable for travel agencies – it is possible to sell bus tickets to tourists and get commission on sales. Read more details on the official website of the company.

     

    Complaints about Intercars

    As you might expect, reviews of the company are quite contradictory. But it is worth noting that there are many more positive ones. Those who are dissatisfied write that the seats do not coincide with the selected on the site, but in the rules of the service usage it is written that the company does not guarantee the coincidence of seats. Others are dissatisfied with the drivers that they are sloppy in transport, behave rudely and just don’t give a damn about the passengers.

    From the positive reviews, on the contrary, we can conclude that the company and its partners employ only professional drivers. It is said that the drivers are like intercity tour guides, during the trip they tell everything about the places they pass by, and passengers are very interested to listen to such stories. It is also reported that the quality of the vehicles themselves is at a high level, exactly as Intercars writes about the buses on its website.

    If there are any reviews about Intercars service, we’ll be sure to post the information on social media. Sign up so you don’t miss anything!

    Please keep yourself informed about news and complaints. We copy the most valuable information to social networks, so please sign up!

     

    Controlling authorities intercars-ticket.com

    The passenger carrier is registered in Belarus and operates in accordance with the requirements of local legislation. Financial and registry regulators are the Inspectorate of the Ministry of Taxation for the Oktyabrsky District of Minsk (dated 16.03.2004) and the Minsk City Executive Committee (dated 12.02.2004).

    Interkars User Agreement

    In the user agreement, which you have to agree to when purchasing a ticket, the basic rules and regulations of passenger transportation are stated. For example, hand luggage can only be carried under the legs or on a special luggage rack on top. The luggage dimensions are also prescribed. For extra luggage you will have to pay extra.

    intercars-ticket.com baggage rules

    There are rules for boarding, how much time before departure you need to be at the bus and what documents you should have with you. In the same section it is written that the seats in the purchased tickets are not fixed, and the carrier can put you on any seat, except the first two, as they are for the rest of the drivers.

    Intercars ticket boarding rules

    Further down the text is a reference to the technical equipment of transport, which says how biochemical toilets are allowed to be used in transport, and when it can be done. It says that different buses may be equipped differently. It is better to clarify this with the technical support of the company.

    intercars-ticket.com technical equipment of the bus

    From the rules of conduct on the bus you will learn what you can do on board, and what is prohibited. You will learn what the driver can kick you off the bus and what items are on the shelves.

    Intercars rules of conduct for passengers on the bus

    By scrolling through the document to the end, you can learn a lot of relationship-regulating information. The rules for booking tickets and going through customs control, confirmation of the return date of departure and the conditions for rescheduling a trip. There are also detailed information about promotions and special offers, discounts and reduced fares that you have already read about, and the rules for taking pets with you.

    intercars-ticket.com pet travel

    Security of intercars-ticket.com

    On the site Intercars-ticket.com you’ll see the information about site security, storage and usage of personal data in the section “Rules”. The company transfers your data only to partners and only for your transportation. As for payments made through the website, WebPay system complies with Payment Card Industry Data Security Standard. Or abbreviated as PCI DSS. This means that payments are subject to additional verification using 3D Secure, and you can buy tickets on Intercars without worrying about the security of money.

    Interkars support service

    In order to solve your questions concerning tickets, payment, flight schedule and any other issues you may contact the representatives of the customer support service by sending an e-mail ([email protected]) or calling the hotline number. The third and last option is online chat. Judging by the reviews, support works well, communicates in a civilized manner, and quickly solves the problems of the clients who contacted it.

     

    Intercars is a scam?

    After weighing the pros and cons, reading the supporting documents and online reviews, we decided that Intercars Europe It’s not a scam at all. Yes, their drivers are not exactly cultured, there may be worn out bus interiors or closed toilets that don’t work. But that doesn’t mean that the company deceives citizens. We haven’t found a single review on the internet that says someone bought a ticket on the website and was not allowed on the flight, accusing them of trying to fare without a ticket.

     

    Conclusion

    Carrier Intercars Europe has been in existence for almost 20 years and, if it works as it does now, it will last as long or even longer. Passengers who have used the transfer services once, use them on a permanent basis, receiving discounts on travel and comfortable trips. Not having to register on the website makes the process of booking easy and even more attractive for users. We recommend using Intercars Europe service for buying bus tickets.

    Ease of use of the service
    38%
    Prices
    43%
    Variety of tours
    40%
    Support Service
    55%
    2.2

    Reviews

      Intercars reviews

      8
      Add review
      • In ascending order of rating
      • In descending order of rating
      • New ones first
      • First the old ones
      • Popular ones first
    • 5
      Feedback approved for publication Rate your review 0
      0
      0
      Ease of use of the service
      100%
      Prices
      100%
      Variety of tours
      100%
      Support Service
      100%
      Convenient service

      I have used the services of Intercars several times already. On the website you can easily choose the best route, date and number of passengers. And the best thing is that payment is done online, you don’t have to go anywhere. And it’s also easy to return the funds if something went wrong. Buses are… Read more

      Positive
      • online payment
      • comfortable buses
      • convenient design
      Minuses
      • didn't notice
    • 1
      Feedback approved for publication Rate your review 0
      0
      0
      Ease of use of the service
      20%
      Prices
      20%
      Variety of tours
      20%
      Support Service
      20%
      Fraud company

      A fraudulent company. They deceive people.
      On the site of the specified date of departure first put the time 18 30, 22 30, then 00 30.
      Bought a ticket to to leave the next day. At the time of 0030, the purchase was made at 2230.
      An email ticket arrived that said checkout in 2 hours.
      Calls to the… Read more

      Positive
      • Couldn't rate it
      Minuses
      • Fraud
    • 1
      Rate your review 0
      0
      0
      Ease of use of the service
      20%
      Prices
      20%
      Variety of tours
      20%
      Support Service
      20%
      Terrible

      Flight from St. Petersburg to Minsk. Banditry on the part of the drivers. For placing 1 unit of luggage weighing 5 kg in the luggage compartment, they extort 100P from the passengers. In my presence, people paid. When I objected that the cost of luggage was included in the ticket price, they threatened… Read more

    • 1
      Rate your review 1
      +1
      0
      Ease of use of the service
      20%
      Prices
      20%
      Variety of tours
      20%
      Support Service
      20%
      SHARASHKINA OFFICE

      I would like to share my impressions about the trip through INTERCARS. In the direction of MINS-MOSCOW on 06.05.22 at 22:45 our trip. The transport was not suitable for carrying passengers. Somewhere near the border we stopped because of a busted tire, and we stood for another two hours so they could… Read more

      Positive
      • No
      Minuses
      • everything is listed in the text
    • 1.8
      Rate your review 1
      +1
      0
      Ease of use of the service
      20%
      Prices
      20%
      Variety of tours
      20%
      Support Service
      80%
      I went with two children. Minsk-Moscow trip

      I went with two children. Minsk-Moscow trip, Mercedes bus number 7777 looks good, but in fact we got caught in the rain, the back rows were completely flooded… absolutely wet seats, streams of water on my head. Naturally, we could not sleep in such conditions. We arrived absolutely exhausted. Against… Read more

    • 3.3
      Rate your review 1
      +1
      0
      Ease of use of the service
      40%
      Prices
      80%
      Variety of tours
      60%
      Support Service
      80%
      A company, they have constant glitches with...

      A company, they have constant glitches with the payment of tickets… Eternal problem! Not recommended!!!

    • 2.8
      Rate your review 1
      +1
      0
      Ease of use of the service
      60%
      Prices
      40%
      Variety of tours
      60%
      Support Service
      60%
      Absolutely fraudulent company! They take money for...

      Absolutely fraudulent company! They take money for flights when the borders are closed. They are not going to pay it back.

    • 1.8
      Rate your review 1
      +1
      0
      Ease of use of the service
      20%
      Prices
      40%
      Variety of tours
      20%
      Support Service
      60%
      I wanted to use the services of...

      I wanted to use the services of the company.On the blacare specified trip Gelendzhik-Rostov.Initially alerted prepayment, the purchase of the ticket and fifty seats available.Then hiking on websites with reviews.Mgya! I don’t want to comment, I’m looking for other transport.

      • Ameliya Sergey 6 October 2020 in 07:55
        Rate your response 0
        0

        Good afternoon. The company is not a carrier on this route, but only sells tickets to another carrier-partner. As for prepayment – of course, all ticket offices and carriers sell tickets in advance. It’s like if you came to the store and wanted to eat bread first, and pay later).

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