| Company | |
|---|---|
| Official website | |
| Social network | |
| Date of foundation | 1970 |
| Head Office | 115230, Moscow, 1st Nagatinskiy pr. 10, bld. 1, floor 12 |
| Company owner | New Tourist Technologies LLC ("NTT") |
| Types of support | |
| Phone Support | 8-800-505-51-73toll-free line for ordering train tickets 8-800-505-51-83flight bookings 8-800-505-51-39bus booking +7-495-587-42-05Moscow |
| Languages | Russian, English |
| Company services | bus booking, Hotel Reservations, Flight reservations, Train ticket reservation, Ticket refunds, Refunds of train tickets, Hotel Search, Buying airline tickets, Buying bus tickets, Buying railroad tickets, Insurance, Tours with accommodation, Return and Exchange Guarantee" service |
| Project Features | All areas of recreation and business travel |
| Bonuses | Until 50 % Discounts and bonuses on tickets and services after the first purchase Points Buying tickets on Tutu, you get bonus points 50 points Bonus after registration in the loyalty program |
| Adjustable | Yes |
| Regulators | Rostourism Federal Tax Service of Russia |
| Licenses | Licensed |
| Methods of replenishment | Bank card (Visa/MC/MIR) |
| Available destinations | More than 200 countries and all cities of the Russian Federation |
| Mobile apps | |
| Project regions of operation | All countries in the world |
| Company's mode of operation | Moscow office: Mon. - Fri: 8:00 a.m. - 7:00 p.m. MSC, hotline: Fri: 09:00 a.m. - 8:00 p.m. MSC. - Fri: 09:00 - 20:00 Moscow time, online services available 24 hours a day |
| Availability of online payment | Yes |
| Availability of a personal account | Personal cabinet stores information about the user, passengers, orders, bonus points and corporate opportunities |
| Need to register on the site | Registration is necessary for booking, saving passenger information and getting bonuses |
| Affiliate Program | RegistrationUp to 2.91% from each paid order |
| Advantages | Renowned provider Many activities: tickets, hotels, transfers, tours, excursions, business trips Convenient site Mobile application Refunds for order cancellations Discounts and bonuses Affiliate Program |
| Disadvantages | High service fees No provider liability Complaints about problems when cancelling an order |
| Company requisites | Legal name: New Tourist Technologies LLC (NTT LLC) Legal address: 115230, Moscow, 1st Nagatinskiy pr. 10, bld. 1, floor 12 TIN: 7724929270 CAT: 772401001 OGRN: 1147746826468 |
| Date of update | November 20, 2023 |
| Overall assessment | 8.8/10 |
Tutu.ru is this a scam? Review and Customers Reviews
Contents
Tutu.Travel – is one of the most advertised airline reservation services and vacation spots. In addition to the standard services for such sites, it offers a variety of excursions and tours: “female”, adventure (extreme), beach, etc.
But is this resource really that good, and is it worth trusting the company’s experts? Is Tutu.ru a scam or a really worthwhile project? Let’s find out now.
Why Tutu.Travel
After the recent reforms, the website Tutu.Travel looks very bright and modern and, in our opinion, is quite capable of competing with tourist resources.
Especially since it absorbed almost all areas of recreation and entertainment:
- Transport – rail (trains, electric trains, air expresses), air, bus.
- Accommodation in hotels.
- Transfers (cabs).
- Entertainment – story and traditional tours, excursions.
The corporate sector will also find many useful features here: special booking conditions for business travelers, quick registration through the Tutu.ru customer database, reporting for the accounting department, dedicated depository accounts for each company, and other features.
The provider has an interesting bonus program and always has a couple of promotions for regular customers. And there is a fairly serious security system in place: all payments are made using secure protocols and comply with the international standard PCI DSS 3.2.
How to register at Tutu.Travel
To register on the website Tutu.Travel click the link in the upper right corner and first enter your email address and accept the terms of processing personal data. Authentication via your VKontakte, Odnoklassniki, and Facebook accounts is also available (consent to access public data on the page will be required). E-mail must be confirmed by clicking on the link from the letter you received. The system will ask us to think up a password (login now is the e-mail address). Now we have access to a personal account.
Personal account of Tutu.ru
The service’s Personal Cabinet looks quite laconic. In the left menu:
- Setting up personal data – change email, password, linking social media profiles, connecting to the loyalty program and deleting the account.
- Personal orders – purchase history.
- Bonus balance – the current number of points and how to increase it.
- List of passengers whose data (full name, passport, passport, date of birth, etc.) you specified in previous bookings. Just add the necessary people through the LRC, they are automatically saved after each new order.
- Additional services (“Will come in handy on the trip”) – transfers, car rental, parking, hotel rooms, insurance).
- Connected bonuses (“Bonuses and discounts”).
- Contact support via the online form.
- Switching to a corporate profile.
The top menu duplicates the individual sections of the profile and provides links to the main booking destinations.
Mobile application
The provider also has a mobile application. It is adapted to devices with Android (from version 5.0) and iOS (11.0 and higher), can be downloaded free of charge from the markets. Mobile does not require registration and only works with booking tickets for trains, planes and buses. Users rate the software at an average of 4.7/4.9 out of 5 depending on the smartphone/tablet platform. There are, of course, also negative reviews, mostly related to technical errors in the display of the online schedule.
How to buy tickets on Tutu.ru
Let’s look at an example of a flight between Moscow and Kazan for two passengers traveling in economy class. Click the “Air tickets” link in the top menu of your account and see a typical form: point of departure (“From”), destination (“To”), departure and return dates, number of passengers of different categories (adults, children from 2 to 12 years and children under 2 years) and class.
We enter everything and move on to viewing the options. The system analyzes offers from 320 carriers and produces almost two hundred available options. To simplify the search, you can set the filter by departure/arrival time (intervals between 06:00 and 12:00, 12:00 to 18:00, 18:00 to 24:00 and 00:00 to 06:00), airport, airline, and choose routes without transfers, with free baggage and exchange/return. The default is to sort the results in terms of the best price and the most sought-after airline.
Choose the right option – for us it was Nordwind, departing at 18:00 from Sheremetyevo and with all the additional options: luggage, exchange, refund – and proceed to the booking. By the way, the number of seats available is displayed in the description.
How to book airline tickets
Booking a ticket on the website Tutu.Travel begins with the choice of fare: the service offers all the options that you would see on the carrier’s website. They differ in the options included in the package: hand luggage, luggage, exchange, refund.
Then we specify the type of trip: personal, work. Enter contact information to send a booking confirmation and online ticket, as well as information about the passengers: last name, first name, sex, date of birth, number of identity document and bonus card, if any. In the future, these passengers will be saved in the lists of personal account, and you can just select them, rather than entering all the information again, risking a mistake.
Taking into account possible discounts, the cost of the order will be adjusted. We check everything (this is an important point, since incorrectly filled in data will lead to the invalidity of the ticket, and not every airline will be ready to change it, and Tutu.ru washes its hands of such circumstances). And if desired, we connect additional services:
- Guaranteed refund in case of cancellation 3 hours before or before the flight.
- A ticket for the Aeroexpress from the train station to the airport.
- Health insurance from “Alfa Insurance” (medical insurance, sports insurance).
- Insurance against loss of luggage by airport representatives, accidents or flight delays. Also offered by IC “Alfa Insurance”.
Confirm the reservation, reread the restrictions on exchange and return. And you can move on to payment.
How to buy cheap airline tickets?
To find cheap tickets Tutu.ru offers options for nearby dates (in case the departure date should not be strictly fixed, for example, when planning a vacation when the hotel is not yet booked) and departures from nearby cities: perhaps even with the trip to them with other transport the final amount will come out lower than when departing from the initially selected airport.
Ticket refunds
Air ticket exchange and refund conditions are displayed in the booking details from the beginning of the booking and even before the confirmation of the latter. If they are available, you will get a refund after deduction of airline and information service fees – the amount is set according to the date (how many days remain until the flight), the conditions of the particular carrier and the amount of the warrant.
To guarantee a refund, you can connect a paid special option of the company – “100% ticket refund for any reason”. However, it is valid only if at least 3 hours before departure, that is, it does not apply to delays. The cost of the option is usually about 10-15%% of the ticket price. So, in our case it was 2194 rubles for an order amount of 15,719 rubles, which is about 13.9%.
Additional features of tutu.ru
In addition to the main direction, booking tickets (trains, trains, express trains, airplanes, buses), the operator offers entertainment tours and a variety of tours, hotel room rental, car and corporate support – the organization of business trips “turnkey” without extra fees for service:
- Accommodation, food, travel.
- Reporting documents and corporate online agreements.
- Writing off payment from the allocated depository account.
- Different levels of access for employees and management.
- Employee databases for autofill.
- Merge corporate and personal user accounts.
Pay and receive tickets on Tutu.ru
Paying for tickets online Tutu.Travel Available only by bank card. Supported by Payment Systems VISA, MasterCard, Maestro and MIR. An electronic version of the voucher will be sent to your e-mail address specified during booking. The order number and an individual code are indicated, which you will use later for online check-in (starts one day before departure).
How to pay for airline tickets online?
After confirming your reservation, the system will redirect you to the bank form. You will need to fill in the fields of card number, expiration date, name and surname of the holder (in Latin letters) and the three-digit CVC-CVV code. The transaction is confirmed by entering the code from the SMS – a standard check of any bank.
Tutu.ru bonuses
The provider’s bonus program is extensive: it includes a system for accumulating bonus points, discounts, gift certificates, and promo codes for purchases. Let’s talk about each area separately.
Gift certificates
Every Tutu.ru user can issue a certificate with a nominal value of 100 to 1000 rubles in increments of 100 rubles, and from 1000 to 10 000 rubles in increments of 1000 rubles as a gift for a dear person. They are activated immediately after the sale and are valid for six months from that moment – at the end of the announced period, everything is reset and is not refundable.
Certificates for payment of railroad tickets are valid. If the cost of the order is higher than the face value of the certificate, the customer pays the difference from his funds, below – the difference is not refunded. It is not allowed to use several certificates for total payment for one operator’s service. Just like you can’t pay for 2 return trips with one certificate.
Coupons
For active customers, or simply as a holiday gift, Tutu.ru provides promo codes (coupons) that give a discount on certain services. You will see a special field for entering them when placing an order. An important point: only one coupon can be used per order.
Loyalty Program
All service customers who tick the appropriate box in their personal account settings become participants in the loyalty program. When making purchases, they earn bonus points, which can then be exchanged for discounts on tickets (or a refund) and additional benefits such as luggage insurance, health insurance, etc. In addition, Russian Railways, S7, Aeroflot, Ural Airlines, Utair and Rossiya miles are earned.
Airline discounts
In the “Special Offers” section of the tutu.ru website (switch from the footer), a selection of discounted airfares regularly appears. Everything is categorized by destination: domestic flights within Russia, international flights to neighboring countries, and travel to Europe. There is also a filter by airlines and cities. About a hundred options are available daily.
Referral program
The company offers cooperation on the White Label program: you take a travel agent’s software and create your own resource or place its widget (cost calculation form, booking search, “hot” tours, etc.) on your own resource: website, blog, online magazine. Then you get a reward from each check people have clicked on your unique (referral) link on tutu.ru – they are considered as your referrals:
- Up to 10% with their bus ticket purchases.
- Up to 2% from airline ticket purchases.
- Up to 6% with train ticket purchases.
- Up to 4% from tour purchases.
Some destinations may be temporarily closed. In our case it was railway tickets. All statistics on transfers and accruals is reflected in a partner’s personal cabinet.
The company also cooperates with the CPA network Adv.Cake. The merchant pays a commission for bringing new customers to his site. Partner receives up to 2.91% from each paid order.
Complaints on Tutu.ru
In general, the reputation of the service is quite good. However, there are still complaints about it. There are those online who are dissatisfied with the provider’s fairly high service charges for purchases and refunds, as well as problems with compensation. To be fair, we should note that in some situations it was not the fault of Tutu.ru, for example, when buying a roundtrip ticket, if you missed the first flight, the second one is also cancelled, and this is stipulated by the carrier itself, whose rules the intermediary has no right to violate.
If there are any reviews about Tutu.ru service, we will definitely publish the information in social networks. Sign up so you don’t miss anything!
Please keep yourself informed about news and complaints. We copy the most valuable information to social networks, so please sign up!
Tutu.ru supervisory bodies
New Travel Technologies LLC, the owner of tutu.ru, is included in the All-Russian Unified Voluntary Register of Travel Agents under the number 2826 – the certificate is posted on the website of the service provider itself. It is also included in the official registers of Rostourism and the Unified State Register of Legal Entities (Federal Tax Service of Russia). In the latter case, the activity of travel agents is listed as the main type of activity. Thus, the service provider acts officially.
Tutu.ru User Agreement
The conditions of booking are described most fully not in the standard provider’s user agreement, but in appendix 1 to the public offer to conclude a contract for the provision of services – “Terms of ordering e-tickets”. Therefore, we will examine this document. So, already in clause 2.5, the service provider reminds us that he is not an air carrier and is not responsible for the implementation of the flight and possible changes.
Only you are responsible for the consequences associated with incorrectly filled in data in the order. And familiarizing yourself with the fare terms and conditions, including those related to refunds and exchanges. If the airline did not cooperate with you after you provided incorrect, inaccurate or incomplete information about yourself, Tutu.ru is of no help (p. 3.5.)
Once your reservation is complete, you will be sent an itinerary receipt/reservation confirmation within 24 hours. You must check it. If something is wrong, it is your responsibility to resolve this with the operator. Simply put, even if Tutu.ru made a mistake and you didn’t notice it right away, it’s still your fault. Generally, the service is considered fully performed as soon as you have received the itinerary receipt/voucher (clause 3.12).
Security of Tutu.ru
As the provider assures you in its personal data processing policy, the provider does not disclose the information you provide to third parties or distribute it without your consent. Exception: required by law. And payment security, as we mentioned at the beginning, is ensured by compliance with the PCI DSS 3.2 high-security standard.
Customer Service
There are several communication channels for contacting Tutu.ru’s support team, depending on the purpose of the request and the line of business the question concerns. So, if you want to get advice on future or current rail ticket orders, you can call the federal “hot” line 8-800-505-51-73 (free in Russia), on a Moscow number +7-495-587-41-05, or write to e-mail: [email protected].
Advice related to air reservations is available at: 8-800-505-51-83, +7-495-587-43-05 and by e-mail: [email protected]. For bus tickets: 8-800-505-51-39, +7-495-587-44-05 and [email protected]. Among other things, a feedback form is available in official Facebook, Odnoklassniki, VKontakte and Instagram groups, whose administrators will answer your questions. Claims can be submitted in the following ways:
- Phone: +7-495-587-42-05.
- E-mail: [email protected].
- Paper correspondence is sent to the following address: 10, 1st Nagatinsky pr. 1, floor 12.
Each service has its own schedule: the contact center is available from 09:00 to 20:00 from Monday to Friday, the physical office – from 08:00 to 19:00 on weekdays, all others – around the clock.
Is Tutu.Travel a Scam?
Tutu.TravelLike any intermediary, it offers no guarantees of service and refers to the carrier at every opportunity: whether it is a flight cancellation, a change in departure time or cost, or the settlement of issues related to order adjustments. And yet, among the many reviews of the provider, there are significantly fewer complaints of incorrect behavior on its part than on the part of its competitors.
The company is registered in all official registries and is included in the All-Russian Unified Voluntary Register of Travel Agents, which shows that it takes regulatory issues seriously. So it is quite obvious that Tutu.ru is not a scam, but just another service that, due to its focus, cannot take on unnecessary responsibility.
Conclusion
Tutu.Travel, in our opinion, can be called one of the most worthy representatives of the segment:
- The operator has a wide choice of destinations. In fact, he organizes the trip on a turnkey basis.
- This is a well-known and proven company that has been on the market for a long time.
- The tutu.ru website and mobile app are convenient and functional.
- There is a guaranteed refund service for canceling an order, though it’s a fee.
- Reviews of the resource are quite good and definitely better than the analog suppliers.
- There is an official registration and license.
Of course, this does not cancel out the high fees and lack of responsibility, but still, in our opinion, the picture is not a bad one.
How to find a ticket on our website
Find a train, plane or bus ticket through the form on our website. To do this, simply enter the departure and destination points, choose a date and the number of passengers. The system will automatically select the appropriate options and offer to book a ticket.
Reviews
- In ascending order of rating
- In descending order of rating
- New ones first
- First the old ones
- Popular ones first
-
Feedback approved for publication Rate your review 000There will be a way out even in the most difficult situation
I would like to thank the support operator Tatiana, a very competent and polite girl. The essence of the problem was that I permanently reside in Germany, and it is impossible to pay for an air ticket with a card issued abroad. At the same time, I needed to fly urgently for family reasons. They gave… Read more
-
Feedback approved for publication Rate your review 000Thanks for your help with the ticket exchange
If it hadn’t been for the departure reminder from Tutu.ru, I would have missed an important conference, and so I noticed in time that I had mistakenly bought a ticket for the wrong time, I had confused the time of day. I contacted support, thanks to the girls for their endurance and patience, they consulted… Read more
-
Feedback approved for publication Rate your review 000The return was processed quickly and accurately
I contact customer service not the first time and I am very satisfied with their work. I solved the issue of refund for a canceled flight. I decided to go by train, so the exchange was not interested at all. the support employee quickly told me what to do, I filled out an application and I quickly made… Read more
-
Feedback approved for publication Rate your review 000Good service with understanding staff
I often book tickets for various modes of transportation through tutu.ru. The specialists are normal, they respond quickly in case of unforeseen situations, and there are no complaints about them at all, nor about the service itself. There are no complaints about airplanes and trains either, but bus… Read more
-
Feedback approved for publication Rate your review 000I recommend HERE
The bus was delayed for 40 minutes, I was getting nervous. I contacted support. In 30 minutes a TUTU employee called back and explained the situation in detail. In 3 minutes after the end of the call the bus arrived. Coincidence? I think so, yes. But funny and pleasant.
The staff is as polite and friendly… Read more -
Feedback approved for publication Rate your review 000I booked tickets for the first time and everything went well, the trip took place
It was my first time ordering tickets. Of course I was worried and afraid not to be deceived. Everything went smoothly and smoothly. Very responsive operators, very fast and clear system, the only thing is that I could not first buy a ticket, four times exactly, took money off the card and returned… Read more
-
Feedback approved for publication Rate your review 000the service was more helpful than the hotel itself
I booked the hotel through the website, I made a mistake in the date, instead of August 21 I wrote 12. I booked in July. I contacted the service center and the hotel. the hotel gave me zero information. the service center accepted the request quickly, promised to give an answer by the end of the month… Read more
-
Feedback approved for publication Rate your review 000Great app and support works great
I myself am from abroad, but this app is a joy, purely humanly happy. All questions are solved very quickly, and I have a lot of them because of the difficulties in filling out all these forms. And made a mistake and canceled the trip, all sorts of things happened. Always employees with understanding… Read more
-
Feedback approved for publication Rate your review 000I’ve never used pre-order on tu-tu.ru before, but I had to and I really liked it
Everything is clear, the site has all the instructions on what to do, so you just follow them and it works fine. I had a couple of questions, I didn’t figure it out right away, or maybe I wasn’t looking carefully, but I called support right away. They work around the clock, it didn’t take long to get… Read more
-
Feedback approved for publication Rate your review 000Very polite and pleasant consultants
It is always a pleasure to communicate with technical support. The girls are polite, calm and always help to solve the problem. A flight was canceled through no fault of my own, which was reported to me by the carrier. I have never made a refund, so I decided to contact a specialist. I was told that… Read more
-
Feedback approved for publication Rate your review 000The company is reliable, personally verified
Once again I was convinced that tutu.ru can really be trusted and in difficult situations the staff will always help. I had an incident that wasn’t quite a pleasant situation. When the conductor was checking tickets, I was accidentally let through. I was sitting with headphones on and apparently when… Read more
-
Feedback approved for publication Rate your review 000The return was made without problems and very quickly
For me it is a reliable and proven service, which I have been using for many years. usually everything goes smoothly, but recently there was an unpleasant mishap. due to the carrier’s fault, a bus trip was canceled. information about the flight cancellation was sent to me from tutu.ru. i immediately… Read more
-
Feedback approved for publication Rate your review 000The staff coordinated me and helped me figure it out
Thank you to the support staff. They explained to me as a pensioner how to book a ticket with payment later. It would have been difficult for me to figure it out on my own. Under clear guidance everything worked out, I booked the ticket and a couple of days later I was able to buy it back.
-
Feedback approved for publication Rate your review 000They answered my question quickly
I did not enter my patronymic when buying a ticket, I decided to clarify whether because of this I could not be allowed on the flight, the tour said that yes, the only way out was to surrender the ticket and buy a new one. it was good that I called and got a competent answer. otherwise the situation… Read more
-
Feedback approved for publication Rate your review 000Help at any time of the day
Customer support is of a high level, they work around the clock, as I found out. At night I found out about a canceled flight, I immediately called, they answered without irritation, cheerfully, kindly. Offered to fly on a similar flight at the expense of the carrier. I didn’t know it was possible. For… Read more
-
Feedback approved for publication Rate your review 000I liked the professionalism of the staff
Thanks to Dmitry from the support service! He gave me advice on booking a hotel through the service. He explained clearly, simply, gave recommendations, you can see that the company teaches its employees to be customer-oriented. After such an attitude it is pleasant to use the service again!
-
Feedback approved for publication Rate your review 000Convenient service, makes it easier to purchase tickets
I have been using the service for a long time: I have ordered train and airplane tickets. I choose my own seat in the carriage, no unnecessary services are offered. Therefore, I no longer remember when I bought at the ticket office and stood in lines. I am satisfied with Tutu’s work and hope that in… Read more
-
Feedback approved for publication Rate your review 000Convenient and easy to use site
The site tutu.ru we use probably the whole family, because fast, convenient and in general very easy to buy tickets, a large selection of routes, reminders-notifications, promotions are held, there are discounts and bonuses
-
Feedback approved for publication Rate your review 000Will always help in case of unforeseen circumstances
Hello! The hotel we wanted to check in at did not confirm the reservation. I called the contact center and was told that they had taken the problem under consideration. After an hour and a half an employee called me back and offered me an alternative hotel in the same area at the same price. During the… Read more
-
Feedback approved for publication Rate your review 000Tutu employees helped me out, they work well
I thank the employees of Tutu.ru, who gave timely advice after the cancellation of the Aeroflot flight! The situation was such that the airline itself was very late in announcing the cancellation – January 25(!), when Tutu.ru – January 19! Because the information came with such a delay from Aeroflot… Read more
-
Feedback approved for publication Rate your review 000Convenient service, never lets me down
I’ve been using the service for a long time: I’ve ordered train and plane tickets. I am 100% satisfied with the service: I choose my own seat in the car, they don’t offer any unnecessary services. So I do not remember when I was buying at the ticket office and standing in queues. I am satisfied with… Read more
-
Feedback approved for publication Rate your review 000Very good attitude towards customers
Good day! I want to thank my operator Xenia! Polite, very professional, helped not only to solve my problem, but also help with the selection of tickets! It’s nice to go to a company where they are so responsive to their customers!
-
Feedback approved for publication Rate your review 000Thanks to the support team!
First time we bought our train tickets through tutu. Great company. The girls are friendly. Quickly and professionally resolve issues. Money for the refund came the next day. Thank you very much. We will always use your company.
-
Feedback approved for publication Rate your review 000Prompt and good work of Tutu employees
We planned a vacation in Tula, booked a hotel, but our car broke down on the way. We had to return to Moscow and cancel the reservation. The staff of Tutu.ru reacted quickly to the situation and helped us arrange a full refund for the hotel. The money was transferred the very next day!
-
Feedback approved for publication Rate your review 000Comfortable!
When I decide to go on a trip, I most often look at options on Tutu. Last summer we went to the sea by train, but we decided not to buy tickets right away, but to wait burning. In case someone changes his or her mind about going. I was just waiting for options on Tutu. ru, and there I saw suitable tickets)… Read more
-
Rate your review 1-23"Scam" of pure water!
Never buy tickets from Tutu.ru. If you return a ticket, no one will give you a refund. Excuses and runarounds. Deception! Fraud!!!
-
Rate your review 2+20Service tutu.ru
The tutu.ru service is becoming a worthy competitor to RZD products. In its inconvenience to the user. RZD, however, is still ahead of the curve – in I was not even able to register in the RZD Passenger application((.
I have been using this service for more than 10 years.
Recently decided to save time… Read morePositive- Skip-the-line ticket at the box office
Minuses- Terrible service
-
Rate your review 101tutu.ru is a scam. First of all
tutu.ru is a scam. First of all, you overpay for the ticket in the form of a service fee, and secondly, in case you need to return the ticket, there are problems. If the airline refunds the ticket within 8 hours of application and 100%, due to flight postponement, c tutu I I have been corresponding for… Read more
-
Rate your review 000tutu.ru - I don't recommend it to...
tutu.ru – I don’t recommend it to anyone. It’s better to choose another site. If you need to exchange your ticket, you pay more than half of the ticket price. And that’s even at best. I booked a ticket for July 17. On July 5 I decided to rebook my ticket for July 27. There are eight tickets for the flight… Read more
-
Rate your review 0+10tutu.ru is a scam. Let me explain
tutu.ru is a scam. Let me explain. if everything is fine, then everything will be fine (I hope), but if suddenly the circumstances are such that you are forced to If you cancel your ticket, be prepared to lose at least half of the ticket price, even if according to the airline’s fare it should have been… Read more
-
Rate your review 0+10At the end of August, we bought...
At the end of August, we bought an air ticket abroad through this so-called platform. The flight was canceled a few hours before departure, without warning the client. Employees of the company unreasonably canceled the insurance of the ticket, as a result of which the insurance company now can not return… Read more
Tutu.ru reviews
- New1
- Resolved0
- Not resolved1
Russian
Kazakh
French
German
Spanish
Polish
Indonesian
Finnish