Company | |
---|---|
Official website | |
Social network | |
Date of foundation | 2002 |
Head Office | 75 Gerber Road, East South Windsor, CT 06074 |
Company owner | TicketNetwork, Inc. |
Types of support | |
Phone Support | |
Languages | English |
Company services | Buying tickets for cultural and sporting events |
Project Features | Online mediator between sellers of tickets for cultural events and buyers |
Bonuses | Until 10 USD Discount on the next order of $200 or more |
Adjustable | No |
Methods of replenishment | Apple Pay, PayPal, Bank card (Visa/MC) |
Mobile apps | No mobile apps available |
Project regions of operation | All countries in the world |
Company's mode of operation | 07:00 to 01:00 EST |
Availability of online payment | Yes |
Availability of a personal account | Yes |
Need to register on the site | Yes |
Affiliate Program | Registration6-12.5% of the order amount |
Advantages | Large selection of offers Discount on second and subsequent orders Affiliate program The possibility of choosing how to get a ticket Money back guarantee Ability to sell your own tickets |
Disadvantages | The exact location is not specified, only the seating area in the hall More than one person can buy one ticket |
Company requisites | Legal name: TicketNetwork, Inc. Legal address: 75 Gerber Road East, South Windsor, Connecticut, 06074 |
Date of update | October 29, 2024 |
Overall assessment | 7.1/10 |
Is TicketNetwork a Scam? Complete Review and Real Customer Feedback
Contents
TicketNetwork is an online platform that connects buyers and sellers of concert, musical, play, and sports tickets. It is the official website of TicketNetwork Inc., a ticketing software company based in South Windsor, Connecticut. Vendors, box office promoters, and licensed ticket sellers use TicketNetwork as an additional platform to sell tickets. Customers can also use the platform to purchase tickets directly from other users.
TicketNetwork does not have actual tickets in its possession. Instead, it acts as a middleman, connecting buyers and sellers. The company’s goal is to help both parties find each other and facilitate the transaction. If you’re concerned that TicketNetwork might be a scam, please read this review.
Why TicketNetwork?
TicketNetwork.com gives you a choice of tickets to more than 100,000 concerts, and sporting and theatrical events around the world. All are provided by ticketing companies and verified sellers. TicketNetwork, Inc., through its flagship product and other innovative solutions, has developed a vast network of websites that allow buyers and sellers to exchange tickets for thousands of events.
The benefits of the service:
- 100% refunds
- A wide variety of offerings
- Many ways to get tickets
- The ability to sell your own tickets
- Participation in the affiliate program
Three separate sites have been created for the work:
- to search for events and order tickets;
- to sell tickets;
- to participate in an affiliate program.
On the home page of the ticketnetwork.com, you can see the event categories and the top offers. There is also an event search bar and a menu. It offers sections with details about the terms of use of the service, links to sites with an affiliate program and ticket sales, a sign-in form, pages with vacancies, and detailed information about the company.
How to Register at ticketnetwork.com
To register on the website ticketnetwork.com you have to click the “Authorize” button and fill out the form.
Personal Cabinet of TicketNetwork
At the moment there is no access to the personal cabinet. When I try to log in I get an error.
Mobile Application
So far, the service does not have a mobile application.
How to Buy Tickets on ticketnetwork.com
To select the tickets you want, you can use the simple panel at the top of the page to search by artist, venue, band, city, or state. The search results page in the left sidebar has filters to help narrow your choices even further. You can also view tickets by category, on specific days of the week, times of day, and filter by venue. To do this, you need to check the box next to the different options.
Once you have found the event, you need to click “View Tickets” to see which groups are available. Selections with quantities and prices will be shown in a table on the left side of the page. On the right will be a map of the venue. Some of the maps are simple images, others are interactive, and there are some that show pictures from the seats to the stage. Once you have selected your tickets and clicked the “Buy” button, you can proceed to checkout. It is worth noting that tickets may not include seat numbers. Vendors do not include seat numbers to prevent double booking. Since transactions on TN.com occur in real-time, two tickets may be purchased at the same time. To avoid this confusion, ticket sellers list common lines and sections. They often have multiple groups of tickets, so if multiple orders come in, they can successfully fill them.
The seating area may be specified in the proposals. The seating itself includes geographically delimited seats according to a visual model. They are often called “Zones,” arbitrarily drawn and marked according to various criteria. Customers are allowed to purchase seats based on their location in the zone. Some vendors prefer to indicate seats in more detail in the notes to the tickets. When searching for an artist, show, or band for whose performances there are no tickets, the customer will be allowed to sign up for email notifications. It is necessary to enter your name, e-mail, zip code, and country, and then click “Sign Up”. As soon as the tickets are added, the user will receive an email indicating that a purchase is available.
How to Book Tickets
There are three ways for international customers to access tickets to events in the United States:
- Order using the delivery address in America. This can be used if the event is short-term and it is possible to send tickets to a friend’s home in the States or a hotel.
- Purchase offers are marked as available for pickup at the box office, by email, or by self-checkout. Tickets can only be purchased by one of the methods listed above if that method is indicated in the notes to the list or during checkout.
- Use your home address for shipping. This option can be selected if there is enough time before the event that tickets will be delivered before you travel.
How to Buy Cheap Tickets?
To save money on tickets, you can search for coupons and promotional codes on partner websites. Additionally, the service offers discounts on subsequent orders.
Ticket Refund
If there are any problems with the seller fulfilling the order, the service guarantees a refund. It is possible in such cases:
- The order is accepted, but not delivered by the seller
- The tickets were sent too late and they did not arrive in time for the event
- The tickets are invalid
- The event has been canceled without rescheduling
Additional TicketNetwork Features
Event tickets can also be purchased as a gift. If a customer chooses an offer for someone, they can go to ticketnetwork.com and print a personalized message for the recipient of the presentation. The company also allows you to sell your tickets to others who want to attend an event.
Paying for and Receiving Tickets on TicketNetwork
Generally, sellers indicate when the order will ship, given as late as possible, so the buyer knows when to expect their tickets. It may also be noted that the ticket is already in hand, which means that it will be shipped immediately after payment. When the purchase is sent out, the user will receive a FedEx number so they can track the purchase. This delivery is safe for both buyers and sellers. In most cases, the seller requires the customer to sign for receipt of the ticket. If this is not possible, you can pick up your purchase at your local FedEx office, call them and ask them to deliver it at a certain time or leave a note for the delivery person.
If the event is coming up soon, delivery is available in one of three ways: at the box office, by pickup, or by e-mail. In the first case, one hour before the event, you must present your ID at the box office and pick up your ticket. When choosing self-pickup, customers must pick up their tickets at a location that is up to 30 minutes away from the event location. “Email” will allow you to receive your tickets by e-mail. The administration notes that delivery methods are at the seller’s discretion, so you must choose tickets where one of these methods is listed or contact the seller after purchase to confirm that you can receive them this way. Same-day ticket orders are available for delivery of $15 or more.
In addition, it is possible to send to a post office box. To do this you need to uncheck the box next to the words “Use payment address as delivery address” when placing an order and enter the information about the post office. This option is not possible for all orders, the selected item must have the appropriate check mark. After payment, the seller will let the customer know when it will be possible to receive and download the tickets. Also, customers are allowed to enter an alternate delivery address for most orders. But there are certain restrictions, which are based on the total amount. In addition, the seller may request a signed authorization. The alternative policy looks like this:
- If the value of the order is less than $750, the seller must send the ticket to an alternate address.
- If the order is worth $750-5000, he may reject the purchase because of address problems or accept it.
- If tickets cost $5,000 or more, no alternate address is allowed.
Many vendors provide tickets before they are printed. This gives customers the advantage of getting good seats as early as possible. The administration notes that because of the nature of the service, it can take some time between the time tickets are purchased and their listings are updated. Vendors update the listings manually. This means that ordered tickets may have been purchased earlier by another customer. If this happens, the customer should call 888-456-8499 and customer service representatives will help you find a similar seat or offer at a similar price.
The ticket includes the name of the original purchaser. However, this does not affect the ability to access the event. The most important aspect is the barcode, which is scanned when you enter the event. If tickets are lost or stolen, they may not be recoverable. They are made one-of-a-kind, which makes them rarely accessible or reprintable. The purpose of such restrictions is to prevent fraudulent use of multiple copies of the same offer. In any case, the buyer should contact the seller to see if lost tickets can be reaccessed.
Some vendors offer electronic tickets that are delivered through My Ticket Tracker. They must be downloaded and printed. When the purchase is ready to be downloaded, the customer will receive an email with instructions for access through the secure MyTicketTracker website. To protect users, the service requires that users log in with details about the order, including the unique order PIN from the download instructions email. Once logged in, the purchase details and the link located next to the “Shipping Method” section in the purchase details can be examined. For security purposes, you will be prompted to confirm that the customer accepts the MyTicketTracker Terms of Use.
The message “Click here to view and print tickets. A pop-up window will allow you to open or save the file. In the automatically opened Adobe Acrobat Reader, each ticket will be presented on a separate page. Once you print them out, you can go to the event. There are also “paperless” offers. They do not require a physical ticket. Instead, a salesperson will accompany the customer to the venue’s box office. Ticket lists will indicate which tickets are paperless, with the notation “I will be present at the event, and I will walk you to the box office on the spot.”
How to Pay for Tickets Online?
You can pay for your order online using PayPal, ApplePay, and bank cards.
TicketNetwork Bonuses
As bonuses, TicketNetwork offers discounts and coupons.
Discounts
The service allows you to save money on your next ticket to a concert, show, or game. You can pay $10 less by spending $200 or more on your next order.
Coupons and Promo Codes
With TicketNetwork coupons, fans have many ways to save on tickets to see their favorite artist, performer, or team. They can be found on third-party resources.
Referral Program
By participating in the referral program, an affiliate must direct traffic to TicketNetwork.com by posting links, banners, coupon codes, and widgets on their sites or social networks. If a customer makes a purchase, they receive a commission for the successful transaction.
The first step to participating in the program is to sign up for an affiliate network. The service currently works with the following networks: Impact, Commission Junction, Rakuten, and ShareASale, Travelpayouts. Once you have selected a network, you must click the registration button to apply it to the TicketNetwork program.
Complaints About TicketNetwork
To complain about the service or individual sellers, please feel free to send an email or call the phone number listed on our website. You can also discuss the situation on this page. It can be difficult to find any feedback about the project’s work on the Internet. The company’s website indicates that the management would appreciate any comments on their services, but none have been received. Although the company has been operating for several years, no complaints or positive reviews have been found.
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Supervisory Authorities
On the service website ticketnetwork.com there are detailed terms of service, including the user agreement and privacy policy. Because the document is presented on a single page, the navigation menu provides three options that you can use to jump to specific sections and view the information you need.
TicketNetwork.com User Agreement
The User Agreement and other terms of service can be found on ticketnetwork.com. In particular, there is information about tickets, refunds, pricing, taxes, privacy policy, etc.
Site Security
When a customer purchases TicketNetwork.com, they can be assured of a secure transaction through the use of PCI Compliant and McAfee Secure.
Customer Service
The Customer Service Center is open seven days a week, including holidays, from 07:00 to 01:00 EST. If you have any questions about your purchase or existing order, you may contact the project operators by phone +1 (888) 456-8499 or via email at [email protected].
Is TicketNetwork a Scam?
TicketNetwork is a trading platform that acts as an intermediary between ticket buyers and sellers for artists, musical performances, and sporting events. They do not directly participate in the actual sale of tickets but rather provide a platform for third-party sellers to sell tickets through our site. As a result, the buyer’s information is not printed on the ticket itself.
They offer tickets for a wide variety of events, conveniently categorized for easy navigation. Several payment methods, including e-mail delivery, box office pickup, and self-collection, are available, as well as the option to personalize your ticket with a custom message. In addition, they have developed a separate platform for selling your own tickets.
There are very few reviews about the project online. However, a lot of experience and many offers from different sellers suggest that TicketNetwork is not a scam. Due to the lack of an opportunity to study the experiences of the service’s users and login into a personal account, it is difficult to say for sure about the reliability of the company. Users can place orders and leave comments here so that others can evaluate the site’s performance.
Conclusion
Service TicketNetwork has offered its services as an intermediary between sellers of tickets for various events and buyers since 2002. Among project features are:
- Many categories to easily search for a performance.
- The ability to search by name, location, and time.
- Several ways to get options for tickets.
- Participation in the affiliate program.
- Promo codes and coupons.
- Discounts on the second and subsequent orders.
- Technical support works from 07:00 to 01:00.
- Refunds in case of event cancellation.
If you have already purchased tickets through TicketNetwork, please leave your feedback on this page. Your feedback will help other users evaluate the service and learn how to navigate the site more efficiently. Comments also contribute to the overall rating of the platform, allowing you to compare it with other similar platforms.
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