Withdrawing funds to ProBit

Funds from the balance on the site ProBit can be withdrawn to a personal wallet. To do this, a special form is available on the website probit.com, by filling out which you can transfer assets. Users who have only passed email verification can withdraw up to $5,000 USD. Those who have confirmed their identity by obtaining the KYC 2 verification level can withdraw up to 500,000 USD. But in order to do so, authorization with 2FA (2-factor authentication) must be activated in the trader’s account during the last week before the operation.

How to withdraw money?

To request a withdrawal to crypto exchange ProBit, you have to go to the “Wallet” section and enter the name of the currency in the search box to see the balance. To withdraw coins, you have to go to the “Withdrawal” page, open the receiving wallet and copy its address to enter it in the field on the ProBit website. After clicking on “Withdraw token” you must enter the verification code sent by email. Use it to confirm the transaction.

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The money should be credited to the user’s account within 24 hours. If this does not happen, it is necessary to write to the technical support of the exchange to figure out the reason for this problem. It is necessary to carefully check the address, the amount withdrawn and the precautions described in the withdrawal form. If there is an error in the data specified by the trader, ProBit cannot guarantee the return of funds.

Notes

There are currencies that require a note to be specified for withdrawal. If you forget to do this, you may need to restore the transaction. To do this, it is necessary to write to the administration of the exchange. There may be an additional fee for such a procedure, so it is worth carefully filling in all the data for withdrawal of assets.

Withdrawal restrictions

When the password is changed, the user is subject to a withdrawal restriction. It is 72 hours after the password is reset. The same restriction applies when setting up 2-factor authentication. This is necessary to ensure maximum security of the ProBit account and assets. If a password reset request is sent, the user will receive an authentication confirmation email. Passwords can be changed after performing the actions suggested by the exchange.

Withdrawal problems

Sometimes there are problems with the withdrawal of funds. In this case the user must:

• Make sure that the status is marked as “Completed”. If it says that the withdrawal of funds is “Pending”, you need to wait until the procedure is completed.
• Check how much time has passed since you applied. Many blockchains need time to withdraw. Create a ticket to contact technical support only if the money did not come within 24 hours after withdrawal.

If the user has entered the wrong address, ProBit will not be able to refund the money that was lost as a result of such a transaction. Therefore, it is important to make sure that the address was entered without errors. If there are problems, you can write to the technical support of the exchange. In the ticket it is necessary to specify:

• E-mail address.
• Transaction ID.
• The name of the currency that was withdrawn.
• Amount of coins.

You must also add any screenshot that will show the transaction data.

Minimum amounts

Each currency has a minimum amount for withdrawal. To find it out, go to “Wallet – Withdrawal” and choose the cryptocurrency of interest. For example, for Bitcoin minimum is 0.001 BTC, for Ethereum – 0.029 ETH.