Deposit to ProBit cryptocurrency

To start trading on the exchange ProBitYou need to register an account and deposit funds into your balance. On the site probit.com it is possible to trade asset pairs with participation BTC, ETH and USDT. If you do not have coins in one of these currencies in your account, you must buy them through LocalBitcoins or other sites. To make a deposit, you should click on the “Wallet” button at the top. At the bottom of the opened page there will be detailed information about the balance of each asset, which is available for deposit. Near the currencies names will be the button “Deposit”. It will redirect to a new window, where the deposit address for copying and QR-code for scanning will appear.

ProBit user has to go to his wallet or exchanger from which the coins will be sent. You can use the address from ProBit to do this. The service advises to send a small transaction first to see if the deposit will work. Only after that you can send the full amount. After the payment is made, the transfer will appear as “Confirmed” in the wallet on the exchange site until it is processed. You can view the executed transactions in the “History” section at the top.

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Buying cryptocurrency from a card

ProBit offers to buy digital assets with a bank card. To top up your balance this way, you need to log in and click on “Buy Cryptocurrency” at the top or bottom of the menu. The service will redirect to the application form. It specifies the fiat to buy, the amount and the cryptocurrency. The next step is to select the payment method and check the box to agree to the terms of service usage. After clicking on “Confirm”, the trader will be redirected to the site of the selected payment system, where the transaction can be completed.

Replenishment by bank transfer

This method is not offered for all countries and fiat currencies. The help center on the ProBit website has a table with the available options and deposit methods:

• EUR – SEPA, SEPA Instant (for countries where SEPA operates).
• GBP – UK Faster Payments (for the UK).
• BRL – PIX (for Brazil).

To make a transaction using these methods, go to the “Buy Cryptocurrency” section. Next, select one of the proposed currencies, enter the amount and asset to be deposited. In the window that opens you will see a list of systems through which the payment will be made. You can choose Moonpay and click on “Next” to fix the current price. To proceed with the transaction, you must not forget to check the box to agree to the terms and undergo identity verification. When the procedure is complete, you can enter your IBAN or account details, depending on the fiat. Following the instructions, you can finish the transfer and track the status of the transaction in the transaction history.

Restore transactions

There are coins that require you to enter notes, for example, XRP. If the user forgets to specify it, he should contact the ProBit support team to help restore the transaction. It is also necessary to write with such a request in case the trader specified incorrect data on the deposit. The exchange may require a fee for recovery. This procedure may take up to several weeks.

Therefore, the administration asks to carefully check all the data and enter the notes, if they are needed. If the top-up transaction is not completed in 24 hours after the money transfer, the user should use the “Send request” form. It is necessary to specify the following data:

• Name.
• E-mail, which was used when registering on the exchange.
• The name of the token that was deposited into the account.
• Deposit address.
• ID (TXID, Transaction ID, Hash).
• Amount of coins.

You also need to attach some documents and photos, among other things:

• A screenshot from the exchange or platform that was used for the transaction. It is important that the hash or ID is clearly visible.
• A photo of the ID card used to verify on ProBit. There should also be a handwritten note on the photo stating the email and saying that the deposit has not been received.
• Selfies with a document and a note with the date, e-mail and the phrase that the deposit did not work out.
• The fee for restoring a transaction depends on the error that caused the funds not to be credited. There are several problems:
• Incorrect destination tag or message when depositing ARDOR, BTO, BNB, EOS, NUVO, STEEM, NEM, XLM, XRP, XMR, XYM. If a transfer was sent with the wrong tag, message, etc., and it belongs to an account whose owner is not cooperating with the refund, the transaction cannot be restored.
• The error in topping up ERC-20 tokens, which are listed on the exchange. In case of successful recovery user will pay 300-1000 USD.
• Mistake when depositing ERC-20 coins, which are not listed on ProBit. In this case exchange can not guarantee the return of money. The fee will be the same as in the previous paragraph.
• Other errors. In some cases incorrect transfer recovery is unavailable. If the transaction can be restored, the user will be charged 1000 USD.

Minimum amounts

There is a deposit limit for each cryptocurrency. User can’t deposit an amount less than that, because it won’t be credited to the balance. You can see the minimum amounts in the deposit request form. To do this, select the currency and network in the form on the “Deposit” page. Under the fields for entering the amount, information about the deposit will appear, including the minimum amount to be credited. For example, for Bitcoin this amount is 0.0005, for Tether – 1, for Ethereum – 0.015.