Millennium & Copthorne Hotels (M&C) is this a scam? Review and Customers Reviews

Hotel booking service platform Millennium – is the opportunity to find a favorable and convenient Hotel Reservation hotel chain worldwide. The network includes more than 125 hotels in Asia, Europe, UAE and the USA. You can book a room in any of them via the company’s website.

The company gives a guarantee of the best booking price, and a bonus program has been developed for regular customers. So far everything looks quite favorable, but is it so? Is it not a scam, booking through the service site of the hotel chain Millennium & Copthorne Hotels? Let’s find out.

 

Why Millennium & Copthorne Hotels?

Millennium & Copthorne Hotels has been operating since 1989. The chain is constantly developing and opening new hotels in Europe and Asia. The rooms of the hotels of the hotel chain are characterized by an improved layout, and thanks to a wide network of partners, staying in the hotels of the chain, you can get bonuses and privileges when booking air tickets or in restaurants.

Let’s consider the advantages of hotel service millenniumhotels.com:

• hotels of the chain, most often located in the historic center of the city with excellent views from the windows;
• favorable bonus system and promo codes for discounts;
• a user-friendly website translated into several languages and a mobile application available for Android and Apple users;
• In almost every hotel in the chain, you can choose banquet and conference rooms of the hotel chain for your events;
• the possibility of canceling the reservation two days before the day of arrival;
• best price guarantee;
• children under 11 years old – free of charge;
• discounts of up to 25% on hotel services on your next booking;
• a separate program of privileges for corporate clients;
• convenient payment for reservations.

But you should pay attention to the fact that the site of the hotel chain is not translated into Russian and among the currencies available for payment there is no ruble, so if you pay with a ruble card possible commission.

 

How do I register at millenniumhotels.com?

Registration on the site will not take much time, you can do it when booking or register separately. To do this, you need to click on the personal account login icon in the upper right corner of the page.

Personal cabinet of the Millennium service

You create a personal account on the service site millenniumhotels.com not only to store all your booking history, personal data and other information necessary for faster and easier booking, but also to participate in the benefits program and receive exclusive offers from the hotel. You can confirm your account via a link sent to your email or social media accounts.

Mobile application

The Millennium & Copthorne Hotels mobile app is available for download via links from the service’s website and on the AppStore and Google Play. The company’s app gives you access to view your booking history, payment and bonus account. By installing the app, you will receive notifications about new special offers from the company and much more.

 

How do I book a hotel on the Millennium website?

You can book a room at any hotel in the hotel chain, from your mobile device via the app or through the website millenniumhotels.com.

You can check out the most popular destinations if you’re just planning a trip, or book a hotel in your desired location right away.

How to book a hotel?

In order to book a room, use the online booking form available on the main page of the website. The answer to the first search query will be a list of all available hotels in the selected city.

Offers are ranked by price from higher to lower.

Each room is available with different offers, flexible cancel and reschedule system and complimentary breakfast. When booking, you can choose to pay the room fee immediately or upon check-in.

Confirmation of reservation

You will receive a confirmation of your booking as soon as you have completed the procedure. Your booking will be sent to your e-mail and stored in the memory of the mobile application, if you have installed it.

Millennium End Copthorne Hotels Service Fee

Millennium & Copthorne Hotels does not charge an additional booking fee.

Additional features of millenniumhotels.com

Apart from booking rooms, the hotel chain offers its services for various events, weddings and conferences.

Wedding halls

Through the website of the booking service you can choose a hall for a wedding in one of the hotels of the chain and order all related services, which is very convenient.

Millennium for Business

Millennium & Copthorne Hotels offers a corporate account service. By becoming a corporate client of the chain, you will receive discounts on booking rooms for your employees, event rooms, free parking, additional services and other privileges. In addition, becoming a member of the bonus program, with a corporate account you will receive more bonus points.

Facilities for accommodation

The website has the possibility of organizing different events. If you are planning a meeting or an important event, you will find recommended hotels with different restaurants in the Venues section. Here you will find a small description and the main features and offers of each venue.

Special Offers

If you haven’t planned your trip yet, you can find discounts and the most favorable promotions from the hotel chain in different countries and hotels in the section with special offers.

Information for investors

The company is open for cooperation proposals and the website provides all necessary information for investors.

 

Paying for your booking on the M&C website

When booking a stay through Millennium & Copthorne Hotels, at any of its hotels, you can choose to pay for your reservation online or later, upon check-in. You can pay by bank card. You can change your booking through the website in your personal account or in the mobile application.

How do I pay for my hotel online?

You can pay for the room with your bank card, indicating its details. Payment for a room under some special offers, at a reduced bonus price, in case of canceling the reservation is not refunded or partially refunded. There is currently an anti-crisis program in effect and you can cancel your reservation even two days before arrival.

 

Millennium bonuses

The hotel chain has many interesting and profitable offers for its clients, additional privileges for business account holders, discounts from partners and its own bonus program. All this can be found on the website millenniumhotels.com.

Millennium & Copthorne Hotels Bonus Program

Becoming a member of the bonus program, you will receive points for each booking and pay with them, in the future, your reservations at the rate of 10 points for each 1$. In addition, additional privileges, bonus promotions, free wi-fi, free parking and room change to a more comfortable room and much more are available for all members of the bonus program.

Additional Benefits

For those who frequently use Millennium & Copthorne Hotels and for new customers, the company has many favorable offers.

Offers are limited in time and by city:

• “Third one free”. Nowadays in many hotels of the hotel chain, when booking and paying for a room online paying for two nights, you get the third one for free.
• “50% Discount on Second Reservations.” If you book two rooms at once at the same hotel, you will have the second room at a 50% discount, again, if you pay for the room immediately when you book.
• “Winter Vacation. You can spend your winter vacation by choosing a room in any of the hotels of the hotel chain in Europe and get a discount of 25% for booking and 15% for a festive dinner in the hotel restaurant.

Offers are constantly being updated and the best way to keep up with them is to subscribe to the hotel chain’s newsletter. Some offers are only available at certain hotels with a thematic focus. For example, at a boutique hotel in Singapore, if you book and pay in full online, you will receive a special gift from the hotel upon arrival – an exclusive perfume created based on your preferences. In many hotels, when you pay for your room online, in addition to discounts up to 10%, you will receive additional compliments from the hotel: a glass of champagne, a complimentary tea party in the hotel restaurant and many more.

Spend the weekend with us” campaign

Many hotels of the hotel chain have a special offer for those who book a room for the weekend. If you book a room for the weekend, you will receive a discount of 20%, + a discount of 10% if you are a member of the bonus program, 2000 bonus points, a discount of 20% for dinner in the hotel restaurant, and free early or overnight check-in.

“Sweeter with Millennials.”

If you spend more than $80 dollars at any of the hotel chain restaurants, you can be entered into a raffle to win a free weekend and receive a dessert or glass of wine as a gift. In addition, you will have the opportunity to double your bonus points. To do so, you will have to upload a photo of your lunch with the hashtag #SweeterWithMillennium to social media, describing the lunch. To receive additional bonus points, scan the barcode from your receipt, with your cell phone, using the hotel chain’s pre-installed app.

Discounts and specials from airline partners

If you are a member of the company’s bonus program, and you have bonus cards of the airline privilege programs of the hotel’s partners, you can receive bonus points and discounts when booking flights and rooms. The terms of the promotion depend on the airlines’ offers listed on the website. In order to get bonus points, you will have to choose an airline and indicate your bonus card number.

Best Price Guarantee

As we have already written, Millennium & Copthorne Hotels has a best price guarantee offer. If you booked a room in a hotel of the hotel chain and within 4 days found a better offer for the same booking, you will be refunded the difference.

Privileges for Ala Carte Club members

This program is available at hotels in Malaysia and Singapore. Becoming its member, you will receive additional discounts, culinary compliments in the restaurants of the hotel chain. Discounts under this program can reach up to 50%.

 

Complaints about Millennium

Both in the Russian-speaking and English-speaking segments of the Internet you can find quite a few reviews about the hotels of the hotel chain. Reviews of hotels are predominantly positive. Many customers praise the service of hotels and rooms and furnishings. Regular customers of the hotel chain praise the convenient mobile application and bonus program. Negative reviews are related to individual hotels of the chain, but according to the same reviews hotel managers try to correct misunderstandings as soon as possible.

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Controlling authorities of Millennium and Copthorne Hotels

Millennium & Copthorne Hotels is governed by the laws of the United Kingdom. The address of the company’s head office is Scarsdale Place, Kensington, London W8 5S. The company’s registration number in the UK register of legal entities is 03004377.

Millennium User Agreement

The company’s user agreement is available for download and review via a link from the basement of the hotel chain’s website.

This is a fairly detailed document, available in English only.

Please note that Visa and Mastercard cards of any bank are accepted and only two hotels, in Singapore and the USA, at the specified addresses accept cards of local banks only. The contract mainly describes the legal aspects of the hotel chain, and there you can also find the names of those hotels that are part of the holding Millennium & Copthorne Hotels.

If you have any questions about the technical side of the hotel chain service, you can always ask the support team. Also in the basement of the website you can find the “Privacy Agreement”.

Security of millenniumhotels.com

The hotel chain website is protected by a high-level Trusted Secure Certificate Authority network security certificate.

Millennium Support

Millennium & Copthorne Hotels customer service is available 24 hours a day, 7 days a week. You can leave a message for the support team via the feedback form on the website or mobile app. You can also leave a message via social media channels.

 

Millennium is a divorce?

Millennium & Copthorne Hotels – one of the largest hotel chains with hotels in cities across Europe, the United States and Asia. One of the advantages of Millennium & Copthorne Hotels booking service is that the company gives a guarantee of the best price, if within four days after your booking you can find a cheaper offer for the same accommodation, the company will compensate you the difference in price.

In addition, the company has developed and launched its mobile application, which will be most convenient for those who are members of the company’s bonus program. Millennium & Copthorne Hotels has a large number of favorable offers, these are discounts, special compliments from the hotel, additional services, and a lot of everything. And everyone can choose exactly what will be useful for him. However, you should pay attention to the fact that most of the offers are valid when paying for online booking.

We have studied how Millennium & Copthorne Hotels booking service works, its platform, payment system and bonus offers and we can confidently say that this booking service is not a scam. Millennium & Copthorne Hotels are also suitable for business presentations, conferences and celebrations.

 

Conclusion

Millennium – is a chain of hotels that are suitable not only for comfortable family vacations or romantic vacations, but also for business purposes, and understanding this, the company has launched a privilege program for corporate clients. On the website of the booking service you will find all favorable offers and a list of partners, when buying from whom you will receive additional points. Another plus of Millennium & Copthorne Hotels booking service is that you can cancel your reservation for free two days before arrival. Many customers speak positively about the hotels of this hotel chain, noting their convenience, comfort and advantageous bonus program.