Discover Cars

Discover Cars is a company with offices in 137 countries, helping drivers find rental cars wherever they need them. It partners with many well-known rental organizations and offers vehicle options at 8,000+ locations worldwide. The Discover Cars team supports customers throughout the entire rental process — before and after booking.

There are various reviews about this service online — both positive and negative. To make sure Discover Cars is not a scam but a reliable platform for finding rental cars, check out this review.

 

Why choose Discover Cars?

Discover Cars is an experienced intermediary between drivers and car rental companies around the world. Customers often choose this service for its advantages.

Here are some of the company’s key benefits:

• Car booking is available in most countries. The unique comparison system helps you choose the perfect car at the best price. You can rent a vehicle at over 8,000 locations across 137 countries (USA, France, Italy, Portugal, Morocco, Spain, UK, etc.).
• 24/7 customer support. The staff speaks various languages and is ready to assist anytime, day or night. You can contact them via chat, phone, callback request, or email in the “Contact” section.
• Partnership with experienced and reputable rental companies. Discover Cars works with both well-known global providers and smaller local firms. However, the team carefully selects partners to ensure customers are satisfied with the service and prices.
• A simple online booking process that takes just a few minutes.

The website has several sections that clearly outline the company’s policies. You’ll find company details, FAQs, and partnership opportunities. In the “Destinations” section, you can view a full list of countries where cars are available. Each country includes the number of offers and cities, popular options, and estimated prices.

There’s also a review section with comments from customers who used the service, along with Discover Cars’ rankings on Trustpilot and Review Centre.

A separate section called “List of Rental Companies” includes cities and rental providers operating there. Each company has a 10-point rating scale allowing users to assess service quality. Not all cities and companies are listed yet — the company may still be updating this section with current data.

On the company detail pages, you’ll find a search form with pickup and return dates, phone numbers, pickup/drop-off instructions, reviews, and ratings. Each page also highlights the top 18 renters of the year.

Discovercars.com Car Fleet

The company offers a wide range of vehicles provided by local rental firms in the cities where drivers need them. On the Discover Cars website, users can filter results by class, price, extras, and more to find the ideal car. However, it’s worth noting that the actual car might differ from the one shown during booking. Near each listing, there’s information about similar vehicles that may be offered if the selected one is unavailable.

Rental Stations

The site includes a “Car Rental List” section where users can explore all rental providers. For user convenience, the city list is arranged with a 10-point rating system.

Not all rental stations are listed in this section. You can find other available options by entering your city in the search bar on the homepage.

User Account

To access “My Booking,” enter your booking number and email address. It’s not possible to create an account without a booking.

Mobile App

The company does not have a mobile app.

 

Discovery Cars Terms and Conditions

Rental terms can be found on the website when accessed via desktop or mobile. All details are listed below the car photo. In the mobile version, rental conditions appear below the company’s logo. Requirements and rules are also provided in the voucher sent to the customer once the booking is confirmed by the rental company.

The rental age range is 30 to 65 years. To see vehicles suitable for your age, you should enter your age while searching. If you’re under 30 or over 65, check rental conditions to ensure you’re eligible. In some cases, extra fees may apply under these circumstances.

There are also driving experience requirements. In most cases, you need to have held your license for at least one year by the time your rental ends. However, some rental providers may require more. Check this detail in advance.

The driver must hold a valid license with all required info. Some rental companies may require an international driving permit as well. Once you’ve rented a car, review the rental provider’s terms for full agreement details. If you have an international license, make sure it is valid in the rental country. Printed or scanned licenses displayed on smartphones are not accepted.

An additional driver must also have a valid license that meets the same requirements as the main driver. Both must present their licenses at pickup to sign the agreement. If the additional driver is unavailable, they can sign later at the rental office, but may be charged for the full rental duration and cannot drive until the agreement is signed. You can add an additional driver during the booking process, and this extra service is paid upon pickup. If you need to make changes to your booking, contact support or use the “My Booking” section at least 2 days before your rental begins.

You can modify the driver’s name, rental duration, and car category. You can also add extra options or insurance policies. The team will review your request, check availability, make the changes, and send confirmation.

The company cannot guarantee that changes will be possible, especially if requested less than 2 days before the rental start. If changes are not possible and the booking is canceled, the deposit is non-refundable. Only the full coverage fee (if purchased) will be refunded.

If drivers want to make changes after receiving the vehicle, they must contact the rental provider using the phone number in the voucher. Whether a price change applies depends on the type of request, vehicle availability, pickup and drop-off time, and current prices. Discover Cars uses pricing valid at the time of the change request.

To extend your rental before pickup, contact customer service. To extend after pickup, contact the rental provider. Discover Cars does not extend bookings once the rental has started. You will need a new booking and must return to the original pickup location. If you purchased full coverage and extend the rental, notify Discover Cars to extend the coverage.

To cancel a booking, go to the “My Booking” section. If the cancellation is due to a change in travel plans or flight, the team may offer to reschedule. You will see what refund is available based on when the request was made. No refund is issued if the request is made after the rental has begun.

If you plan to cross a border with your rental car, you must check rental terms for each provider. Some allow it, others do not. If allowed, extra fees may apply. If you cross a border without permission, your insurance will be voided and you’ll be liable for any damages or costs incurred.

You can also pick up the car in one location and return it in another. To do this, consult the rental company to ensure proper authorization and coverage. There are three main scenarios:

• Pick up the car at the airport and return it at a branch in the same city.
• Pick up in one city and return in another city within the same country.
• Pick up in one state and return in another.

Each option involves a one-way rental fee. Be sure to check the specific charge for your selected vehicle. Fees vary depending on the car.

 

Discover Cars Service Rates

Prices vary depending on the country, city, car type, rental duration, and other factors. You’ll see the available range after selecting your pickup location and date. A filter above the list helps you find the lowest price by car category.

Economy Class

These cars belong to the compact segment. Prices range from $27 (in Greece) to $36 (in the USA) per day.

Mid-Range

Mid-range vehicles include medium-sized, large cars, and SUVs. Prices start at $70.

Business Class

Premium cars fall under the business class. Prices are higher — from $120 (in the USA).

Luxury, SUVs, Vans

A wide range of vehicles is available, including minivans, station wagons, and convertibles.

 

How to Rent a Car on discovercars.com

To choose a suitable vehicle, the customer can go to the “Destinations” section. It includes all countries with the number of offers and cities where you can rent a car, popular options among drivers, and an approximate daily rate. There is also a “Car Rental Companies List” section where you can view rental agencies and their ratings.

Online Rental

To select a car, you can use the search bar on the homepage. In the form, you need to specify the pick-up location, date and time of pick-up and drop-off, the driver’s country of residence, and age (which may affect price and availability).

After clicking the “Search” button, the service redirects the customer to a list of all available options for the selected destination. At the top, there may be additional information, such as reduced prices or high booking demand for the selected dates. You can also quickly filter by car class. On the left side, there is a filter to narrow the list to only suitable cars. You can filter by special offers, car specifications, seating capacity, rental company, location, payment method, damage waiver, security deposit, and fuel policy.

Next to each car listing, you’ll find its class, passenger and luggage capacity, number of doors, availability of air conditioning, type of transmission, fuel policy, pick-up location, insurance, extra fees, company name with rating, and rental price for 8 days. Free cancellation and instant confirmation are also indicated.

After selecting a car, the driver is redirected to a detailed booking form. This form shows pick-up and drop-off locations, dates and times, and instructions for the process. It also provides the business hours of each listed company.

Below, you can view detailed rental conditions, offer benefits, and company ratings. You can also purchase full insurance, view its cost and what it covers. A list of additional options and their prices is provided below.

At the very bottom, you’ll find order details including pricing for extra rental options and full coverage. There’s also a form where you need to enter the driver’s details, including full name, email, phone number, date of birth, and country of residence. You can also enter your flight number and any special requests. By checking the box to receive emails, you’ll get notifications about special offers or discounts available to you.

You can also find a suitable rental option through the “Destinations” section. By selecting a city or rental agency, the driver can view the lowest prices, popular offers, useful local information, top cities and locations. The detailed city page will include a map of rental spots. Customers can check the average price and rental duration, and popular rental periods. At the bottom, a list of the 7 best rental points of the year is provided.

After specifying the pick-up location and rental dates, the customer will be redirected to the same car listing form as described earlier. There is also a “Car Rental Companies List” section with a small list of agencies that Discover Cars partners with. After choosing one, the driver can see the company’s address and phone number, pick-up and drop-off instructions, whether there’s a key box, and read reviews and ratings from other customers. You’ll also learn which rental offers are most frequently chosen and which companies are in the top 4 rental agencies of the current year. The car search form is the same as in the previous two options.

After the rental is confirmed, a voucher will be attached to the email. It can also be found on the “My Bookings” page on the company’s website. By clicking the corresponding button in the top-right corner and entering the booking number and email address, you can view the voucher text. If the booking is confirmed, you can download it. The administration recommends using a digital version and not printing the document.

Vouchers are documents issued by the company to confirm a rental. They include the rental confirmation number and instructions regarding pick-up and return procedures, terms and conditions, driver information, and the rental agency’s address and phone number. The amount payable upon car collection is also specified.

 

Discover Additional Car Services

Every driver can add extra options during the booking process, if needed after selecting a rental car. These services depend on availability from the rental company at the time of vehicle collection. The offer list includes a filter for certain add-ons, allowing selection of available ones.

You can also add extra options when picking up the vehicle. These include GPS, child seats, boosters, one-way rentals, roadside assistance, cross-border travel, young driver fees, and additional drivers.

Full Coverage

When booking a car via Discover Cars, clients can choose the “Full Coverage” package by default. If they prefer not to include it, they can uncheck the box. If a driver decides to cancel coverage after booking, they must contact customer support. Note that the service cannot be canceled if the pick-up time has already passed.

Theft Protection

Theft protection is insurance that limits the driver’s liability to a deductible in case of theft. To qualify, you must provide a police report and car keys. This service is often included in the rental price. Check the terms for more details.

Booking Credit

The company offers booking credit. This is a client balance that can be used for future bookings on Discover Cars. It can be applied to any payment option, for one or multiple bookings. It expires three years after being issued. To check the credit balance, log in to the “My Booking” section using the original booking number. If it was lost, contact customer service for help.

To use booking credit, you must use the same email address that was provided in the first booking. The credit will be automatically applied to the total amount. If the booking cost is lower than the credit, the remaining balance can be used in the same way later.

 

How to Pay on discovercars.com

The website allows you to choose from various currencies listed for customer convenience. Discover Cars offers these currencies as a reference, making it easier to understand pricing. Payments can be made only in EUR, USD, GBP, or CAD. During payment, you can choose the preferred currency.

If you pay for the rental at the car pick-up, you must pay in the local currency of the rental office. Note that exchange rates fluctuate daily, so the actual amount may differ from what is shown on the voucher.

If you use a credit card in a different currency, your bank may charge a conversion fee. In countries with volatile currencies, payment may be accepted in EUR or USD. Payment methods depend on the rental office. There are two payment options:

• Full prepayment – the client pays the total amount online and leaves only a deposit upon car collection, plus any fees for extra equipment if needed.
• Partial prepayment – part of the amount and full coverage (if selected) is paid during booking. The remaining amount and deposit are paid at the rental office.

In most cases, a credit card is required. Most rental companies prefer this method as it is more secure. If debit cards are accepted, it will be stated in the rental terms.

Most rental companies hold a deposit on the driver’s card during the rental period. The money is not charged, only blocked. If the vehicle is returned undamaged, the deposit is released within 21 days. If the funds were only blocked, the unblocked amount will not appear as a new transaction. If 21 days haven’t passed, please wait a few more days. If the deposit is still not returned, contact your bank or email Discover Cars.

An excess fee may also apply. This is the maximum amount the driver must pay in case of damage or theft. Each vehicle has its own excess amount, which you can check in the rental conditions. If damage occurs, contact the rental company first. If only basic insurance was purchased, the customer is liable for damages up to the excess. If full insurance was bought from Discover Cars, contact their support and submit the required documents. The case will be reviewed and costs reimbursed. If insurance was bought from the rental company, contact them. If you have your own insurance, follow your provider’s claim process.

Paying Through Your Account

The customer account becomes available after booking is confirmed. Access it using your booking number.

Other Payment Methods

Only full or partial payment by credit card is available. No other options are provided.

Discover Cars Bonuses

From time to time, the service offers discounted prices for certain locations. You can find out about lower rates on the car listings page for the selected city. Also, after placing an order, the client can opt in to receive special offers and discounts via email by checking the corresponding box.

Affiliate Program

Discover Cars allows you to earn money through their affiliate program. Its main advantages include an attractive profit-sharing scheme, a one-year cookie duration, and a dedicated affiliate manager. Revenue sharing involves a high commission on car rentals plus additional rewards from full coverage if purchased by the referred user.

The affiliate manager provides a personalized approach, making the program even more unique. They offer full support, advice on maximizing profits, and promptly answer any questions. Promotional materials are available as banners, text links, widgets, landing page generators, and XML API integration.

To participate, you need to register, place the provided links on your website, and earn commission from bookings made through those links. The “Affiliate Program” section includes partner reviews, a list of cooperating sites, and FAQs. There is also a registration form for the program.

Offer for Bloggers

Discover Cars offers free car rentals for bloggers and website owners. In exchange for writing a review or posting about their trip on social media, the service provides short-term free car rentals at a chosen location. To participate, clients must provide their website name and details about the rental period and location. Every month, five winners receive free car rentals. Winners are contacted via email with further instructions.

 

Complaints About Discover Cars

The company’s website has a “Reviews” section where you can find many positive customer testimonials.

Reviews can also be found on third-party websites. Most are positive, but there are occasional complaints. They usually concern prepaid bookings where the driver couldn’t get the car for various reasons.

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Regulatory Bodies and Laws

Discover Cars’ headquarters is located in Jurmala, Latvia. The company was registered as a legal entity in 2013 (No. 40103690968). It operates in accordance with international financial and Latvian laws.

Discover Cars Terms of Use

The company’s website includes sections on privacy, cookie policy, terms and conditions. The latter contains the user agreement.

It includes information about booking conditions, order creation, payment, cancellation rights, refunds, modifications, car collection, full coverage, liabilities, and contract termination.

Discovercars.com Customer Support

The “Contacts” section provides full information about 24/7 technical support. You can contact operators via online chat, phone numbers in various countries, or email. There is also an option to request a callback.

Website Security

The company uses appropriate organizational and technical measures to protect customer data, complying with personal data protection laws. Discover Cars ensures the confidentiality of personal and payment card data. Bookings on the site use SSL encryption. The service collects only the information necessary for the purposes stated in the terms.

 

Is Discover Cars a Scam?

Discover Cars is an experienced intermediary connecting drivers with rental agencies in many cities and countries worldwide. Their service is reliable and safe, as evidenced by positive reviews on their site and references in popular media. Moreover, client comments on other sites confirm that Discover Cars is a trustworthy company.

 

Conclusion

Discover Cars is a company offering drivers the ability to find rental cars across countries and cities worldwide. The company provides affordable prices, a wide choice of options, a user-friendly website, and other advantages.

One of the key benefits of using Discover Cars is its comparison system, which helps users find the perfect car at the best price. With over 8,000 locations in 137 countries, users can easily find a car to meet their needs. Additionally, 24/7 multilingual customer support, partnerships with reputable rental companies, and a simple rental process make it a convenient choice for travelers.

If you have used Discover Cars, we would love to hear your feedback. Your comments help us improve our service and make informed decisions regarding car rentals.