Company | |
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Official website | |
Social network | |
Head Office | 100 High Street, 13th Floor, Boston, MA 02110, U.S.A. |
Company owner | The Leisure Pass Group Limited |
Types of support | WhatsAppCallback from the websiteHelp CenterFeedback form on the site |
Phone Support | +1-800-887-9103 Mon-Fri: 8 a.m.-9 p.m. Sat-Sun: 9 a.m.-6 p.m. EST. For calls within the U.S. 617-671-1000 Mon-Fri: 8 a.m.-9 p.m. Sat-Sun: 9 a.m.-6 p.m. EST. For international calls |
Languages | English, French, Spanish, Italian, German, Chinese, Japanese |
Company services | Buying tickets to museums, Excursion Reservations |
Project Features | Organization of excursions of any kind in more than 24 cities around the world |
Bonuses | |
Adjustable | Yes |
Regulators | U.S. Registry of Legal Entities |
Licenses | Licensed |
Methods of replenishment | Bank card (Visa/MC) |
Mobile apps | |
Project regions of operation | USA |
Company's mode of operation | Round the clock |
Availability of online payment | Yes |
Availability of a personal account | No |
Need to register on the site | No |
Affiliate Program | No |
Advantages | A wide range of excursions around the world City tours take into account all local peculiarities Ability to choose the services that the client needs Profitable prices and great discounts, as well as seasonal promotions Handy mobile app |
Company requisites | Legal name: The Leisure Pass Group Limited Legal address: 100 High Street, 13th Floor, Boston, MA 02110, U.S.A. |
Date of update | October 14, 2024 |
Overall assessment | 8.1/10 |
Is Go City a Scam? Complete Review and Real Customer Feedback
Contents
Service Go City is your personal guide and an electronic pass that allows you to choose and book tours, as well as select a rate, and download the mobile app. You can get up to 65% discounts on visiting all paid attractions. The ticket is a code in your cell phone. You can learn more about the city and the tourist routes, choose the one that suits you best, and go on your trip.
The app includes more than 400 itineraries in more than 26 cities. Such a service can bring benefits, allowing you not only to save money but also to book tickets to many tourist attractions without queues and overpayments. However, some people may wonder if the e-tourist pass is a scam. We will look into this question in the next section.
Why Go City?
Many travel companies, supported by the world’s largest museums, have launched their pass cards that allow tourists to visit most of the city’s museums and attractions for free or at a great discount for a certain period of time. These cards make your trip profitable, because ticket prices in many famous museums are quite high, besides you can spend a lot of time standing in line just to buy a ticket. There are even some museums, where in order to get to a single visitor not in a group, will have to stand in a long line and will be available only on certain days of the week. Go City is not just a mobile app for travel to selected cities. You can use it to:
- Get up to 65% off tickets to many world museums and other city attractions;
- Get a great discount or get in for free on the most interesting city tours;
- Convenient mobile application available for known operating systems;
- You do not need to waste time paying for the tour – just show the screen with the code of your mobile device to the guide;
- You can choose a convenient tariff for the desired number of days and the services you will need.
The company’s application allows you to learn all the most interesting things about the chosen cities, to visit unusual excursions, many of which you did not even know about, to try something new and visit interesting locations, parks, palaces, museums at a great discount or free of charge. Tours of each city are built with the local color and peculiarities of the country in mind. By selecting a city and adventure on the company’s website, you can see how much they would cost without your Go City Pass.
How to Register on GoCity
Almost all transactions through the service offered by the company can be done both on the website gocity.com and via a mobile app. It will be more convenient to do it through the mobile app because during your trip you can use your mobile device to pass to all attractions. The site does not allow you to create a personal account and register, only to select and pay for your tariff.
Personal Account at gocity.com
No personal account is created on the company’s website. All personal data is stored in your mobile app account.
Mobile Application
The company’s mobile app is a great tool to help you plan and enjoy your trip. It can be downloaded from the App Store and Google Play, and it saves all the details of your chosen tours: dates, names of purchased tours, the time for which the “free pass” to attractions is valid, city maps, online tours, and other useful information.
To save time and avoid the hassle of buying tickets, simply show the screen of your mobile device to the guide or at the entrance of the museum, with the app open and the QR code generated by the system. This will allow you to quickly access the information and enjoy your visit without any delays.
How to Buy Tours on the Go City Website
To purchase your online city guide online, you need to first select a city from the list on the website. Once you’ve selected the city, you’ll need to choose your desired tariff and the number of days. After that, simply click the “Buy” button to complete the purchase. The package includes a variety of tours, attractions, and discounts on tickets, as well as other benefits. You can complete this process either through the mobile app or on the website. When you’re ready, select the number of days that you plan to be in the city. After you’ve completed all the necessary steps, click the “Buy” button. Then, double-check all the details, including the adult pass, ticket number, age restrictions, time slots, and more. Finally, enter your bank card information to complete the transaction. Once the purchase is confirmed, your app will provide you with access to additional features and services based on the package you purchased.
How to Book a Tour
Booking an excursion is very easy. You can download or print out the data from the tour fare you bought, choose the tour you are interested in and, after booking it through the app, show the guide the printout or the screen of your mobile device with the data of the fare. This will allow you to save a lot of time on booking, paying, and choosing a tour. In addition, with the app you can choose many of the most unusual excursions from gastronomic tours to excursions to the scariest places in the city, and compare prices with the app and without the app.
How to Buy Cheap Tours?
On the website gocity.com and through your mobile app when booking, you can select the fare for which the greatest discount is indicated. There are seasonal and holiday discounts.
Tour Return
You buy the fare depending on the time at which your trip will take place. If the trip is for some reason can’t take place, you need to contact the Support service to find out about the possibility of a refund for the purchased excursion fare. If you warn the company about the impossibility of the trip 30 days after payment, you can get a full refund. Please note that the money for tickets to museums and excursions already on the spot through the service is not refundable, we will talk about this later.
More Go City Site Features
In addition to choosing your tour on the company’s website, you can learn about the types of tours, attractions, and the most popular excursions in the cities where the project operates.
Paying For and Receiving Tours at GoCity.com
You can pay for the purchased excursion fare only on the company’s website or through a mobile app.
How to Pay for Tours Online?
You can pay the fare with your bank card through the site after you select all the fare conditions that suit you and enter your travel details following the instructions of the system. All payments are made through a secure connection. You do not pay for the selected excursions themselves – it is included in your fare.
GoCity Bonuses
The company’s bonus program consists mainly of discounts that you get when you buy tariffs. The first discount is 5% for the selected fare you get when you sign up for the company’s promotional newsletter. Then, as you buy fares for sightseeing tours, you get additional discounts, depending on the tourist season.
Company Stock
The best way to keep track of a company’s promotions is through its mobile app. Seasonal promotions may allow you to get additional discounts on fares, depending on holidays and tourist seasons.
Loyalty Program
The company has no loyalty program.
Gift Certificates and Vouchers
The company has no gift certificates.
Coupons
The company does not use a promo code system on its website.
Discounts for Congress Participants
At travel congresses and conferences, the company may offer additional discounts for participants and future partners of the service depending on seasonal offers.
Referral Program
The company has developed its affiliate program. By becoming a partner of the company you can get up to 6% from each client, who will follow the link from your site. The system remembers the transition from your site and even if the client does not book the tour, he can do it within 90 days, the purchase will be valid and you can get a percentage for it.
Complaints About Go City
The company has not been operating for very long, but there are reviews on the app in the English-speaking segment. The feedback from customers is predominantly positive. Those who are used to building their travels say that the Go City app is a great online guide. In addition to the fact that you get to visit many attractions at good discounts and book unique tours, the app also has a city map and popular routes. Among the negative reviews, customers write that the app is a bit cumbersome and at times slows down the phone, and there are technical glitches when updating. The service is not yet available in smaller cities.
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Regulators of gocity.com
Leisurepass Group, the company that owns the service gocity.com, is a registered legal entity. Its registration number is 3497724. The company is governed by the laws of the United States of America.
GoCity’s User Agreement
The document that is your user agreement with the service is the Terms of Service, which is placed in the basement of the site. This is a very small document, which specifies the details of the company and the conditions of work with the service of the company Go City. First of all, the agreement says that those tickets for tours and excursions that you buy are not subject to transfer to other persons and are not refundable.
This means that through the app you can buy heavily discounted tickets to various attractions, museums, palaces, and so on, and they are not refundable.
Please note that the company’s payment system is the U.S. financial system, and if you transfer money from cards of other European banks, a fee may be charged. Otherwise, the document is legally standard. In addition, there is a document on the storage and use of personal data on the website.
Go City’s Site Security
The company’s website is protected by a high-level security certificate to preserve customers’ banking data. And customers’ data is legally protected by a personal data retention agreement.
Customer Support
The company’s support service is available for contact at the phone numbers listed on the website from 9 a.m. to 8 p.m. via the feedback form. You can also contact the Support Service via a mobile app. The site has a section with questions and answers – FAQ, where you can ask your questions and find answers to the ones already asked by other service users.
Is Go City a Scam?
Go City is a service that can help you make your vacation more interesting and varied. It also has financial benefits: with the help of a mobile app and purchased tickets, you can attend selected excursions and attractions in the city at great discounts or even for free. All you need to do is show your phone’s screen to the guide, and you won’t need to waste time purchasing tickets.
We have researched how the app and tour booking service work, as well as the rates offered by the company, and can say with certainty that this service is not a scam. It’s suitable for those who frequently use their mobile devices as assistants and navigators. In each city, Go City users can attend interesting excursions and see many interesting sights, sometimes saving up to 70% on ticket and excursion costs.
Conclusion
When visiting new countries and cities, it is common for tourists to spend a significant portion of their budget on sightseeing activities and visits to museums and other attractions. Services such as Go City can provide helpful assistance, as well as discounts or free entry to museums and tours for a limited time. These services also provide comprehensive information about the city you are visiting, including maps and guided tours, right from your cell phone. During peak tourist seasons, it is possible to purchase your chosen package at a significant discount.
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