Go City

Total reviews 5
1 complaint
3.7
Unconfirmed company
gocity.com
Go to the website
Online service for easy and profitable booking of excursions around the world, great discounts and many promotions for customers.
Company
Official website
Social network
Head Office
100 High Street, 13th Floor, Boston, MA 02110, U.S.A.
Company owner
The Leisure Pass Group Limited
Types of support
WhatsAppCallback from the websiteHelp CenterFeedback form on the site
Phone Support
+1-800-887-9103 Mon-Fri: 8 a.m.-9 p.m. Sat-Sun: 9 a.m.-6 p.m. EST. For calls within the U.S.
617-671-1000 Mon-Fri: 8 a.m.-9 p.m. Sat-Sun: 9 a.m.-6 p.m. EST. For international calls
Languages
English, French, Spanish, Italian, German, Chinese, Japanese
Company services
Buying tickets to museums, Excursion Reservations
Project Features
Organization of excursions of any kind in more than 24 cities around the world
Bonuses
5 %Receive
Discount for the newsletter subscription
Until 30 %Receive
Seasonal discounts
Adjustable
Yes
Regulators
U.S. Registry of Legal Entities
Licenses
Licensed
Methods of replenishment
Bank card (Visa/MC)
Mobile apps
There are mobile apps (iOS / Android)
Project regions of operation
USA
Company's mode of operation
Round the clock
Availability of online payment
Yes
Availability of a personal account
No
Need to register on the site
No
Affiliate Program
No
Advantages
A wide range of excursions around the world
City tours take into account all local peculiarities
Ability to choose the services that the client needs
Profitable prices and great discounts, as well as seasonal promotions
Handy mobile app
Company requisites
Date of update
October 14, 2024
Overall assessment
8.1/10
    Address
    100 High Street, 13th Floor, Boston, MA 02110, U.S.A.

    Is Go City a Scam? Complete Review and Real Customer Feedback

    Published: 6 March 2020 Updated: 14 October 2024

    Service Go City is your personal guide and an electronic pass that allows you to choose and book tours, as well as select a rate, and download the mobile app. You can get up to 65% discounts on visiting all paid attractions. The ticket is a code in your cell phone. You can learn more about the city and the tourist routes, choose the one that suits you best, and go on your trip.

    The app includes more than 400 itineraries in more than 26 cities. Such a service can bring benefits, allowing you not only to save money but also to book tickets to many tourist attractions without queues and overpayments. However, some people may wonder if the e-tourist pass is a scam. We will look into this question in the next section.

    gocity.com reviews

     

    Why Go City?

    Many travel companies, supported by the world’s largest museums, have launched their pass cards that allow tourists to visit most of the city’s museums and attractions for free or at a great discount for a certain period of time. These cards make your trip profitable, because ticket prices in many famous museums are quite high, besides you can spend a lot of time standing in line just to buy a ticket. There are even some museums, where in order to get to a single visitor not in a group, will have to stand in a long line and will be available only on certain days of the week. Go City is not just a mobile app for travel to selected cities. You can use it to:

    • Get up to 65% off tickets to many world museums and other city attractions;
    • Get a great discount or get in for free on the most interesting city tours;
    • Convenient mobile application available for known operating systems;
    • You do not need to waste time paying for the tour – just show the screen with the code of your mobile device to the guide;
    • You can choose a convenient tariff for the desired number of days and the services you will need.

    gocity.com customer reviews

    The company’s application allows you to learn all the most interesting things about the chosen cities, to visit unusual excursions, many of which you did not even know about, to try something new and visit interesting locations, parks, palaces, museums at a great discount or free of charge. Tours of each city are built with the local color and peculiarities of the country in mind. By selecting a city and adventure on the company’s website, you can see how much they would cost without your Go City Pass.

     

    How to Register on GoCity

    Almost all transactions through the service offered by the company can be done both on the website gocity.com and via a mobile app. It will be more convenient to do it through the mobile app because during your trip you can use your mobile device to pass to all attractions. The site does not allow you to create a personal account and register, only to select and pay for your tariff.

    gocity.com find tours

    Personal Account at gocity.com

    No personal account is created on the company’s website. All personal data is stored in your mobile app account.

    Mobile Application

    The company’s mobile app is a great tool to help you plan and enjoy your trip. It can be downloaded from the App Store and Google Play, and it saves all the details of your chosen tours: dates, names of purchased tours, the time for which the “free pass” to attractions is valid, city maps, online tours, and other useful information.

    To save time and avoid the hassle of buying tickets, simply show the screen of your mobile device to the guide or at the entrance of the museum, with the app open and the QR code generated by the system. This will allow you to quickly access the information and enjoy your visit without any delays.

     

    How to Buy Tours on the Go City Website

    To purchase your online city guide online, you need to first select a city from the list on the website. Once you’ve selected the city, you’ll need to choose your desired tariff and the number of days. After that, simply click the “Buy” button to complete the purchase. The package includes a variety of tours, attractions, and discounts on tickets, as well as other benefits. You can complete this process either through the mobile app or on the website. When you’re ready, select the number of days that you plan to be in the city. After you’ve completed all the necessary steps, click the “Buy” button. Then, double-check all the details, including the adult pass, ticket number, age restrictions, time slots, and more. Finally, enter your bank card information to complete the transaction. Once the purchase is confirmed, your app will provide you with access to additional features and services based on the package you purchased.

    gocity.com buy tours

    How to Book a Tour

    Booking an excursion is very easy. You can download or print out the data from the tour fare you bought, choose the tour you are interested in and, after booking it through the app, show the guide the printout or the screen of your mobile device with the data of the fare. This will allow you to save a lot of time on booking, paying, and choosing a tour. In addition, with the app you can choose many of the most unusual excursions from gastronomic tours to excursions to the scariest places in the city, and compare prices with the app and without the app.

    gocity.com to book a tour

    How to Buy Cheap Tours?

    On the website gocity.com and through your mobile app when booking, you can select the fare for which the greatest discount is indicated. There are seasonal and holiday discounts.

    gocity.com tour booking

    Tour Return

    You buy the fare depending on the time at which your trip will take place. If the trip is for some reason can’t take place, you need to contact the Support service to find out about the possibility of a refund for the purchased excursion fare. If you warn the company about the impossibility of the trip 30 days after payment, you can get a full refund. Please note that the money for tickets to museums and excursions already on the spot through the service is not refundable, we will talk about this later.

    gocity.com return trip

    More Go City Site Features

    In addition to choosing your tour on the company’s website, you can learn about the types of tours, attractions, and the most popular excursions in the cities where the project operates.

     

    Paying For and Receiving Tours at GoCity.com

    You can pay for the purchased excursion fare only on the company’s website or through a mobile app.

    How to Pay for Tours Online?

    You can pay the fare with your bank card through the site after you select all the fare conditions that suit you and enter your travel details following the instructions of the system. All payments are made through a secure connection. You do not pay for the selected excursions themselves – it is included in your fare.

     

    GoCity Bonuses

    The company’s bonus program consists mainly of discounts that you get when you buy tariffs. The first discount is 5% for the selected fare you get when you sign up for the company’s promotional newsletter. Then, as you buy fares for sightseeing tours, you get additional discounts, depending on the tourist season.

    Company Stock

    The best way to keep track of a company’s promotions is through its mobile app. Seasonal promotions may allow you to get additional discounts on fares, depending on holidays and tourist seasons.

    Loyalty Program

    The company has no loyalty program.

    Gift Certificates and Vouchers

    The company has no gift certificates.

    Coupons

    The company does not use a promo code system on its website.

    Discounts for Congress Participants

    At travel congresses and conferences, the company may offer additional discounts for participants and future partners of the service depending on seasonal offers.

    Referral Program

    The company has developed its affiliate program. By becoming a partner of the company you can get up to 6% from each client, who will follow the link from your site. The system remembers the transition from your site and even if the client does not book the tour, he can do it within 90 days, the purchase will be valid and you can get a percentage for it.

    gocity.com referral program

     

    Complaints About Go City

    The company has not been operating for very long, but there are reviews on the app in the English-speaking segment. The feedback from customers is predominantly positive. Those who are used to building their travels say that the Go City app is a great online guide. In addition to the fact that you get to visit many attractions at good discounts and book unique tours, the app also has a city map and popular routes. Among the negative reviews, customers write that the app is a bit cumbersome and at times slows down the phone, and there are technical glitches when updating. The service is not yet available in smaller cities.

    go city reviews

    If there are any reviews about the Go City service, we’ll post the information on social media. Sign up so you don’t miss anything!

    Please keep yourself informed about news and complaints. We copy the most valuable information to social networks, so please sign up!

     

    Regulators of gocity.com

    Leisurepass Group, the company that owns the service gocity.com, is a registered legal entity. Its registration number is 3497724. The company is governed by the laws of the United States of America.

    gocity.com registration information

    GoCity’s User Agreement

    The document that is your user agreement with the service is the Terms of Service, which is placed in the basement of the site. This is a very small document, which specifies the details of the company and the conditions of work with the service of the company Go City. First of all, the agreement says that those tickets for tours and excursions that you buy are not subject to transfer to other persons and are not refundable.

    gocity.com customer agreement

    This means that through the app you can buy heavily discounted tickets to various attractions, museums, palaces, and so on, and they are not refundable.

    gocity.com buying rules

    Please note that the company’s payment system is the U.S. financial system, and if you transfer money from cards of other European banks, a fee may be charged. Otherwise, the document is legally standard. In addition, there is a document on the storage and use of personal data on the website.

    Go City’s Site Security

    The company’s website is protected by a high-level security certificate to preserve customers’ banking data. And customers’ data is legally protected by a personal data retention agreement.

    Customer Support

    The company’s support service is available for contact at the phone numbers listed on the website from 9 a.m. to 8 p.m. via the feedback form. You can also contact the Support Service via a mobile app. The site has a section with questions and answers – FAQ, where you can ask your questions and find answers to the ones already asked by other service users.

    gocity.com customer service

     

    Is Go City a Scam?

    Go City is a service that can help you make your vacation more interesting and varied. It also has financial benefits: with the help of a mobile app and purchased tickets, you can attend selected excursions and attractions in the city at great discounts or even for free. All you need to do is show your phone’s screen to the guide, and you won’t need to waste time purchasing tickets.

    We have researched how the app and tour booking service work, as well as the rates offered by the company, and can say with certainty that this service is not a scam. It’s suitable for those who frequently use their mobile devices as assistants and navigators. In each city, Go City users can attend interesting excursions and see many interesting sights, sometimes saving up to 70% on ticket and excursion costs.

     

    Conclusion

    When visiting new countries and cities, it is common for tourists to spend a significant portion of their budget on sightseeing activities and visits to museums and other attractions. Services such as Go City can provide helpful assistance, as well as discounts or free entry to museums and tours for a limited time. These services also provide comprehensive information about the city you are visiting, including maps and guided tours, right from your cell phone. During peak tourist seasons, it is possible to purchase your chosen package at a significant discount.

    Variety of tours
    80%
    Prices
    76%
    Quality of service
    68%
    Support Service
    68%
    3.7

    Reviews

      Go City reviews

      5
      Add review
      • In ascending order of rating
      • In descending order of rating
      • New ones first
      • First the old ones
      • Popular ones first
    The company in the ratings
    RatingPlace
    Hotel Reservations
    CompanyPlace
    Ticketing services
    CompanyPlace
    Tiqets
    1/37
    Busbud
    2/37
    Rent a car
    CompanyPlace
    Qeeq
    3/28
    Activity
    1complaint
    • New1
    • Resolved0
    • Not resolved1
    New companies on the site
    • Agoda
      Reviews0
      • Hotel Reservations
      • Tickets
      • Travel
    • Momondo
      Reviews0
      • Hotel Reservations
      • Tickets
      • Travel
    • Skyscanner
      Reviews0
      • Hotel Reservations
      • Tickets
      • Travel
    Site Map