Intui Travel

Total reviews 4
No complaints yet
2.4
Intui Travel is a convenient international service for booking transfers as well as selecting hotels and airline tickets.
Company
Official website
Social network
Head Office
Suite A, 6 Honduras Street, London EC1Y 0TH, UK.
Company owner
«Easy Up tur» LLP
Types of support
[email protected]Feedback form on the siteChat
Phone Support
Languages
English, French, Spanish, Italian, German, Chinese
Company services
Flight reservations, Hotel Reservations, Transfer Reservations
Project Features
International service for booking transfers, cars, and hotels
Bonuses
0 USDReceive
Cancellation from 1 hour before travel
Adjustable
Yes
Regulators
U.K. Federal Laws
Licenses
Licensed
Methods of replenishment
Bank card (Visa/MC), PayPal, Amazon Pay, WeChat Pay
Mobile apps
No mobile apps available
Company's mode of operation
Round the clock
Availability of online payment
Yes
Availability of a personal account
Yes
Need to register on the site
Yes
Affiliate Program
Registration6.5% for a paid order
Advantages
Convenient booking of transfers
Many transportation companies
It is possible to choose different options for the car
Company requisites
Date of update
October 20, 2024
Overall assessment
8.1/10
    Address
    Suite A, 6 Honduras Street, London EC1Y 0TH, UK.

    Is Intui Travel a Scam? Complete Review and Real Customer Feedback

    Published: 12 March 2020 Updated: 20 October 2024


    Going on a trip is exciting but it’s not always smooth way. Simply booking your trip and arriving at a hot destination is only half the challenge. Admit it—once you step out of the airport, the first thing that pops into your mind is, “How do I get to the hotel?” And that’s when the real dilemma begins: Do you take a cab, navigate public transportation, or try your luck hitchhiking?

    Intui Travel has developed a platform that lets you book transfers in advance to save you from the hassle of figuring it out on the spot. Now, you can arrange transportation before leaving your hometown, ensuring a vehicle is waiting for you at the airport—right on time, down to the minute.

    Sounds like a handy service. Knowing that a car, booked through a trusted platform, will be there when you arrive brings peace of mind. But here’s the real question: How reliable is Intui Travel? Will their service meet our expectations, or could there be unpleasant surprises? In this article, we’ll dive into the details and answer the question: is Intui Travel a scam? Let’s find out.

    intui.travel - is it a scam?

     

    Why Intui Travel?

    The first advantage of the intui.travel is that you can edit your order of transfer online, in your personal account. If you have ordered a car from the airport to the hotel, and then suddenly decided to change it to a different one (for example, you did not like the color), you can do it without any penalties.

    Sometimes, when you call a cab, you are told a price, but the end price will be different, with added costs for toll roads, additional fees for luggage, or downtime. Intui.travel decided to include all additional fees and deductions at once. Thus, when you book your transfer on the website, you see the final cost for the fully prepared transportation of you and your luggage to your destination.

    intui.travel benefits

    There’s no need to worry about the quality of the carrier and how safe your ride will be, intui.travel provides transfers only from licensed and professional transportation companies. For more comfort, when making a transfer on the site you can choose not only the car type but also a specific model and even the desired color you prefer. You can also select various additional options inside the car, such as an air conditioner, music, and more.

    intui.travel transfer booking

     

    How to Register at intui.travel

    For full access to all of the site’s features intui.travel you should register. Press the button “My account” at the very top of the site. In the window that opens, enter your first name, last name, e-mail address, and the code from the picture to confirm that you are a person and not a robot in the designated fields. Another convenient way to register is via social media accounts.

    How to register at intui.travel

    Intui Travel’s Personal Account

    When you log into your account, you’ll find an article providing detailed information about Intui Travel — how many clients they’ve served, the cities they operate in, and other general details. Next to it, there’s a section with links to popular media outlets that have featured the Intui Travel transfer booking service.

    If you have trouble navigating the website or placing an order, there’s no need to worry. At the top of the page, next to the login button, you’ll find a “Help” section. Here, you can reach out to support specialists with any questions or concerns.

    intui.travel - is it a scam?

    Mobile Application

    There is no mobile app, but the website is optimized for use on mobile devices, making it convenient for all users. Surfing the site from your phone is just as easy as from your computer. Give it a try and see for yourself!

     

    How to Buy Transfers at Intui.travel

    Transfers on the intui.travel website can be booked very easily. All you need to do is to specify where you need to be picked up (airport, train station, or port), indicate your destination (resort, hotel, city), select a date and time, specify the number of passengers and children among them, choose your preferred currency. After all, press the “Find” button. You will see all transport options, with prices and available seats. Choose one that suits you and proceed to booking by clicking “Book”.

    intui.travel how to buy transfers on the site

    How to Book a Transfer

    To help the driver find you easily after you arrive, you need to provide a bit more information. This includes the flight’s arrival date, time, and flight number. You should also leave a phone number in case the driver needs to contact you.

    Finally, enter the passenger’s name that will appear on the driver’s sign, making it easier to spot them in the crowd.

    intui.travel - is it a scam?

    How to Buy a Cheap Transfer?

    When going on vacation, you expect to spend your money on entertainment and souvenirs, and you always want to save money on expenses like transfers. The intui.travel team has taken care of this and made it possible to view offers from the cheapest to the premium transport companies on the website.

    intui.travel how to buy a cheap transfer

    Transfer Returns

    You may need to postpone the flight to another date for reasons beyond your control. Or, as is often the case, the airline service may delay the flight. Whatever the case may be, there is a chance that you will not be able to use the transfer at the specified time. Intui.travel understands this and will accommodate you. Even if you have already paid the full price for the transfer, you can change the parameters. Change the date and time to the dates you prefer, or cancel your transfer completely. You will get a full refund.

    Additional Features of Intui Travel

    What else can you find interesting on the site, except booking transfers? You can read customer reviews. However, their reliability is unknown, yet they are presented on the official website of the service. On the site, you can also find interesting articles on travel ideas, where you can learn about the popular today destinations or make a list of additional things you need, that you forgot or did not think about before reading the desired article. When making a transfer, a very important option is available to indicate right away whether a car seat for the youngest passengers is required in the car.

    In addition to transferring from the airport or train station, the service intui.travel offers to book flights and hotel rooms through their website. These additions greatly expand the operator’s ability to meet the needs of its customers. If difficulties arise with making a reservation, step-by-step instructions with lots of screenshots are provided at the bottom of the site, as well as a lot of other useful information.

    intui.travel site capabilities

     

    Pay and Receive a Transfer Service on the Intui Travel Website

    There are two ways to buy a transfer. It can be a full payment through the website or an online prepayment on intui.travel and the rest is given to the driver in cash. Please note that prepayment is not available on all transfers, this can be clarified at the time of booking.

    intui.travel transfer payment on site

    How Do I Pay for My Transfer Online?

    When you pay, either in full or in part, Intui Travel offers several payment options. These include bank cards and electronic payment systems. They are divided into these types:

      • Popular
      • Instant
      • With no fees
      • Online

    Intui Travel how to pay online

    All payment solutions on the site comply with international security standards. When paying with a bank card, you need to fill in the cardholder’s name, expiration date, card number, and protective CVC/CVV code on the back and click “Pay”.

    Intui Travel transfer booking and payment

     

    Bonuses on Intui Travel

    Intui Travel offers affiliate programs for those looking to earn extra income from passenger transfers. All the details are available on the company’s website. In short, you can either promote Intui Travel services through an affiliate account or integrate their services into your website and earn through a referral system. The second option is becoming increasingly popular in various industries.

    intui.travel affiliate program

     

    Complaints About Intui Travel

    On the Internet, there are a lot of reviews, both positive and negative. On the positive ones, people say that the service was helpful and provided them with a cheap bus ticket or a nice hotel room. However, in the negative reviews, people often complain that the company deceived them. For example, after ordering a transfer at a specified time, no car arrived or it arrived late. Different authors on different websites report about the same problem. After ordering a transfer and paying for it in advance, they waited for the car but it never arrived. When they contacted customer service, they were accused of lying and were not given their money back. As a result, they had no transfer, no money, and a spoiled mood before their holiday.

    If there are any reviews about Intui Travel, we’ll post them on social media. Sign up so you don’t miss anything!

    Please keep yourself informed about news and complaints. We copy the most valuable information to social networks, so please sign up!

     

    Regulation of intui.travel

    Intui.travel is owned by “Easy Up tur” LLP and operates under the jurisdiction of the federal laws of the United Kingdom. Its registered address is Suite A, 6 Honduras Street, London EC1Y 0TH, UK. Executive Provider Intui.travel France SAS (France), 799638879 R.C.S. The booking service is licensed and has the appropriate license number and certificate. The registration number is OC367717 from 01.09.2011.

    intui.travel certificate

    Intui Travel’s User Agreement

    The document regulates the relationship between the website visitor and the intui.travel service can be found by scrolling to the bottom of the home page. Here are the rules for using the site. The company warns that the user agrees not to publish, sell, or modify any information obtained from intui.travel.

    intui.travel user agreement

    There are also plenty of other informational limitations here.

    intui.travel service rules

    You can find the privacy policy here, too. If you read it as a separate document, there is a special link for that, but it will all be in English. You can read information on the purposes and methods for collecting personal data. Intui.travel spells out to whom and in what cases your data may be transferred and how you can remove it from the service’s database.

    Intui Travel Privacy Policy

    And, of course, it is stated that Intui.travel is in no way responsible for the quality of transportation. It says that it depends directly on the transportation company. This information is even highlighted in capital letters. Plus, the prices posted on the site are offered for general guidance only. And any information on the site can be changed by the owner at any time. It is not clear whether the customer, who has already bought a transfer, will be informed or not.

    Intui.travel is not responsible for the quality of transportation

    Before booking on intui.travel, we recommend that you initially study the general terms of use, payment methods, and ordering rules. So you won’t have any unpleasant surprises.

    intui.travel cost information

    Security of intui.travel

    Intui.travel uses SSL encryption to secure the site and protect your personal data. An SSL certificate is a digital signature required for a secure connection. It encrypts the information between the user and the site so that it becomes unreadable to third parties – fraudsters, system administrators, and even ISPs.

    Intui Travel Customer Service

    To deal with a difficult situation related to booking a transfer, or to get help already on arrival and boarding the car, contact the customer service managers. There are several types of customer support on the website. The simplest is a list of answers to frequently asked questions. If even with their help you can’t solve your problem, you can contact the specialists at the phone numbers listed on the website: +44 2037 780 157. You can also write on WhatsApp at the same number. Support is available from Monday to Friday: 07:00-15:00 (GMT+1/ BST), Saturday and Sunday from 10:00-15:00 (GMT+1/ BST). You can also ask for help through the feedback form on the site or write a letter with a question to the e-mail address: [email protected].

    Intui.travel customer service

     

    Is Intui Travel a Scam?

    When you examine the regulatory documents in detail, you can say that they are virtually no different from similar documents of other transportation service aggregators. The company cannot be responsible for every transport company in many countries, which is why it reports this in general regulations. Just as the transport companies themselves cannot be responsible for every driver. There are a lot of complaints, but there are also many good things. Although judging by the reviews, customer service specialists need to be more loyal to customers and, in the case of a dispute, do not accuse them of lying, but deal with carriers. In the end, after comparing all the pros and cons, we conclude that Intui.travel is not a scam but an ordinary taxi booking service with more advanced features.

     

    Conclusion

    It is always better to book a transfer to a place of rest in advance, rather than arriving with a suitcase and looking for a way around. You can safely book your transfer through Intui Travel, but remember that the culture in different countries is different, so the behavior of drivers might embarrass you. However, this does not mean they wanted to embarrass you, it’s just a different mindset. And intui.travel provides services exactly as described on its official website.

    Variety of tours
    45%
    Prices
    50%
    Quality of service
    45%
    Support Service
    50%
    2.4

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