Intui Travel
Reviews 3
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2.8
Unverified company
intui.travel
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Intui Travel is a convenient international service for booking transfers as well as selecting hotels and airline tickets.
The company
Website
Social media
Date of foundation
2011
Head Office
Suite A, 6 Honduras Street, London EC1Y 0TH, UK.
The owner of the company
"Easy Up tur LLP
Types of support
Feedback form on the site
Chat
Support by phone
Languages
English, French, Spanish, Italian, German, Chinese, Russian
Company Services
Hotel reservations, Transfer reservations, Flight reservations
Project Features
International service, you can book not only a car, but also a hotel
Bonuses
Adjustable
Yes
Regulators
U.K. Federal Laws
Licenses
Licensed
Methods of replenishment
Bank card (Visa/MC/MIR), PayPal, Amazon Pay, WeChat Pay
Mobile applications
No mobile apps
Mode of operation of the company
24 hours a day
Availability of online payment
Yes
Personal account
Yes
The need to register on the site
Yes
Affiliate Program
Registration6.5% for a paid order
Benefits
Convenient booking of transfers
Many transportation companies
It is possible to choose different options for the car
Disadvantages
Almost half of the reviews on the Internet are negative
Company requisites
Date of update
10.08.2022
Overall assessment
8.1/10
    Address
    Suite A, 6 Honduras Street, London EC1Y 0TH, UK.

    Intui Travel is it a scam? Reviews and description

    Published: March 12, 2020 Updated: 10 August 2022


    Going on a trip is great, but not always convenient! Buying a trip and arriving in a hot country is only half the trouble. Agree, upon leaving the airport, the first question on your mind is, "How do I get to the hotel?" And then the dilemma begins, cabs or public transportation? Or hitchhike at all! In order to avoid unnecessary headaches concerning the way to get to the hotel in the city where you decided to spend your vacation, the company Intui Travel has created a website for selecting a transfer. Now you can order in advance (even before you leave your home town) a transport that will be waiting for you at a specified time to the exact minute.

    It's a convenient service, isn't it? Knowing that a car is waiting for us upon arrival, not an unknown one, but one that we booked with a special service. But how honest is intui.travel with us? Will we be satisfied if we use its services? Are you interested? If yes, then sit back and read the article to the end! So, is intui.travel a scam? Let's look into it.

    Intui Travel - is it a scam? Reviews

     

    Why Intui Travel?

    The first advantage of the intui.travel, you can highlight the possibility of editing the order of transfer from a personal account in online mode. That is, if you have ordered a car from the airport to the hotel, and then suddenly decided that you want to order a different one (just in case you did not like the color, for example), you can do it without any penalties.

    It happens that when you call a cab, we are told one price, and then added to it the cost of travel on toll roads, additional fees for luggage or downtime, and so on. Intui.travel decided to do something different and included all additional fees and deductions at once. Thus, when you book your transfer on the website, you see the final cost for the fully prepared transportation of you and your luggage to your destination.

    intui.travel benefits

    And so you don't worry about the quality of the carrier and don't worry about how safe your ride will be, intui.travel provides transfers only from licensed and professional transportation companies. For more comfort when making a transfer on the site you can choose not only the make of car, but also a specific model and even the desired color of the car. As well as various additional options for the car inside the cabin.

    intui.travel transfer booking

     

    How to register at intui.travel

    For full access to all of the site's features intui.travel recommends that you go through a simple registration step. It goes through the button "My account", located at the very top of the site. In the window that opens, enter your first name, last name, e-mail address, and the code from the picture to confirm that you are a person and not a robot in the special fields. Another no less convenient way to register is to use the social networks to log in.

    How to register at intui.travel

    Intuition Travel's personal account

    So, when we enter our personal cabinet we see an article describing intui.travel in detail, how many clients have already been transported, in which cities and other general information. Next to it you can find a section with links to popular media outlets that mention the intui.travel transfer booking service. If you could not find your way around the website on your own or if you are unable to place an order, there is a "Help" section at the top next to the button for logging into your personal account. Here you can ask questions to the support specialists.

    Intui Travel personal account

    Mobile application

    The company has not yet created a mobile application, but it has optimized its site for the convenience of customers. Surfing from your phone at intui.travel is no more complicated than from your computer. Try it and see for yourself.

     

    How to buy transfers at intui.travel

    Transfers on the site intui.travel can be bought very easily. It is enough to specify where you need to be picked up (airport, train station, port). Then indicate the destination (resort, hotel, city), indicate the date and time, how many people will go, how many children among them, what currency will be paid. After all procedures press the "Find" button. On the page with the choice of transfer. Here is all possible transport with prices and free seats. Choose the one you like and proceed to the booking by clicking on "Book".

    intui.travel how to buy transfers on the site

    How to book a transfer

    In order for the service driver to be able to find us after we leave the plane or ship, we need to give a little more information than we gave at the beginning of the search. We need to give more details about the plane, its date, time of arrival and flight number. And do not forget to leave a phone number where you can contact us for possible questions. In a special field you need to write the name of the passenger, which will be written on the carrier's plate, so that we can find him among dozens of other people as easy as possible.

    Intui Travel how to book a transfer

    How to buy a cheap transfer?

    When going on vacation, we expect to spend our money on entertainment and souvenirs, and we always want to save money on expenses like transfers. The intui.travel team has taken care of this and made it possible to view offers from the cheapest to the premium transport companies on the website.

    intui.travel how to buy a cheap transfer

    Transfer Returns

    It may happen that we need to postpone the flight to another date for reasons beyond our control. Or, as is often the case, the airline service may delay the flight. Whatever the case may be, there is a chance that we will not be able to use the transfer at the specified time. Intui.travel understands this and will accommodate us. Even if you have already paid the full price for the transfer, you can change the parameters. Change the date and time to the dates you prefer, or cancel your transfer completely. You will get a full refund.

    Additional features of Intuition Travel website

    What else can you find interesting on the site, except booking transfers? You can read customer reviews. However, their reliability is unknown, yet they are presented on the official website of the service. On the site you can also find interesting articles on travel ideas, where you can learn about the popular today destinations or make a list of additional things you need, which you forgot or did not think about before reading the desired article. And when making a transfer, a very important option is available to indicate right away whether a car seat for the youngest passengers is required in the car.

    In addition to transfer from the airport or train station, the service intui.travel offers book flights and hotel rooms through their website. These additions greatly expand the operator's ability to meet the needs of its customers. If difficulties arise with making a reservation, step-by-step instructions with lots of screenshots are provided at the bottom of the site, as well as a lot of other useful information.

    intui.travel site capabilities

     

    Pay and receive a transfer on the Intui Travel website

    There are two ways to buy a transfer. It can be a full payment through the website or an online prepayment on intui.travel and the rest is given to the driver in cash. Please note that prepayment is not available on all transfers, this can be clarified at the time of booking.

    intui.travel transfer payment on site

    How do I pay for my transfer online?

    When you pay in full or in part intui.travel will offer you many ways to pay, including plastic cards from different banks and electronic payment systems. They are subdivided into these types:

    • Popular.
    • Instant.
    • No fee.
    • Online.

    Intui Travel how to pay online

    All payment solutions on the site comply with international security standards. When paying with a bank card, such as a card МИР, you need to fill in the cardholder's name, expiration date, card number, protective CVC/CVV code on the back and click "Pay".

    Intui Travel transfer booking and payment

     

    Bonuses of Intuition Travel

    Booking Service Intui Travel offers affiliate programs to those wishing to earn extra income from the sphere of passenger delivery. All conditions are described in detail on the company's website. In short, you can actively sell intui.travel services with an affiliate account or integrate the operator's services into your websites, earning through a referral system. The second option is gaining popularity in many areas.

    intui.travel affiliate program

     

    Complaints about Intui Travel

    On the Internet on independent sites written a lot of quite contradictory reviews. In the good ones people write that the service was very helpful, that it provided the cheapest bus or a nice clean hotel room. Of the bad ones, people report in their often profane reviews that the company deceives its customers. Allegedly after ordering a transfer at the specified time no car arrived or arrived late. On different sites, different authors report about the same situation. Having ordered a transfer, paid for it well in advance and not waited for the car, they called the customer service. And in response they received accusations of lying. And in a rough manner. They did not get their money back. As a result, no transfer, no money, only a spoiled mood at the beginning of the holiday.

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    Controlling bodies intui.travel

    Intui.travel is owned by "Easy Up tur" LLP and operates under the jurisdiction of the federal laws of the United Kingdom. Its registered address is Suite A, 6 Honduras Street, London EC1Y 0TH, UK. Executive Provider Intui.travel France SAS (France), 799638879 R.C.S. The booking service is licensed and has the appropriate license number and certificate. Registration number is OC367717 from 01.09.2011.

    intui.travel certificate

    Intuition Travel User Agreement

    The document regulating the relationship between the website visitor and the intui.travel service can be found by scrolling all the way to the bottom of the home page. Here are the rules for using the site. The company warns that the user agrees not to publish, sell, modify any information obtained from intui.travel.

    intui.travel user agreement

    There are also plenty of other informational limitations here.

    intui.travel service rules

    You can find the privacy policy here, too. If you read it as a separate document, there is a special link for that, but it will all be in English. You can read information on the purposes and methods for collecting personal data. Intui.travel clearly spells out to whom and in what cases your data may be transferred and how you can remove it from the service's database.

    Intui Travel Privacy Policy

    And, of course, it is stated that Intui.travel is in no way responsible for the quality of transportation. It says that it depends directly on the transportation company. This information is even highlighted in capital letters. Plus, the prices posted on the site are offered for general guidance only. And any information on the site can be changed by the owner at any time. And it is not clear whether the customer, who has already bought a transfer, will be informed or not.

    Intui.travel is not responsible for the quality of transportation

    Before booking on intui.travel, we recommend that you initially study the general terms of use, payment methods and ordering rules. So you won't have any unpleasant surprises.

    intui.travel cost information

    Security of intui.travel

    Intui.travel uses SSL encryption to secure the site and protect your personal data. An SSL certificate is a digital signature required for a secure connection. It encrypts the information between the user and the site so that it becomes unreadable to third parties - fraudsters, system administrators and even ISPs.

    Intui Travel Customer Service

    To deal with a difficult situation related to booking a transfer, or to get help already on arrival and boarding the car, contact the customer service managers. There are several types of customer support on the website. The simplest is a list of answers to frequently asked questions. If even with their help you can't solve your problem, you can contact the specialists at the phone numbers listed on the website: +44 2037 780 157. You can also write on WhatsApp at the same number. Support is available from Monday to Friday: 07:00-15:00 (GMT+1/ BST), Saturday and Sunday from 10:00-15:00 (GMT+1/ BST) . You can also ask for help through the feedback form on the site or write a letter with a question to the e-mail address: [email protected]

    Intui.travel customer service

     

    Is Intui Travel a scam?

    When you examine the regulatory documents in detail, you can say that they are virtually no different from similar documents of other transportation service aggregators. It is clear that the company cannot be responsible for every transport company in many countries, which is why it reports this in general regulations. Just as the transport companies themselves cannot be responsible for every driver. There are a lot of complaints, but also a lot of good things. Although, judging by the reviews, customer service specialists need to be more loyal to customers and in the case of a disputed situation do not accuse them of lying, but to deal with the carriers. In the end, comparing all the pros and cons, we concluded that the company Intui.travel - This is not a scam, but an ordinary cab service, only with more advanced features.

     

    Conclusion

    It is always better to book a transfer to the place of rest in advance than the fact of arrival with a suitcase to look for a way to get around. You can safely book your transfer through Intui Travel. But remember that the culture in different countries is different, so the behavior of drivers may embarrass you. But this does not mean that he wanted to embarrass you in any way, just a different mentality. And intui.travel provides its services exactly as it describes on its official website.

    Variety of tours
    53%
    Prices
    60%
    Quality of services
    53%
    Customer Service
    60%
    2.8

    Отзывы

    • Do not order ever!

      We booked a shuttle from the airport to the hotel in the Dominican Republic. Since the flight arrived at night, we decided to overpay ($50 for a 10 min ride) to be sure, that we would be met and taken and not have to look for a cab on the spot. When we came out of the airport, we didn’t find anyone. We had to call the number given to us, to which Another 2,500 rubles was spent, but nothing could be found out. Waiting for an hour yielded nothing either. We left by cab (for $20). Contacted The customer service, but no one wanted to refund the money, claiming that the order had been completed and goodbye. We had to wait for a reply to messages The operators ended the conversations 24 hours a day, because they thought the question was over, and we had to write again and explain everything all over again. In the end we managed to find out, that for some reason Intui ordered a car for us for a completely different time and at a different hotel. What and why they decided to do so is absolutely unclear. The money has still not been refunded. Disgusting service, never use it unless you want to be in the middle of the night in an unknown country with suitcases running around looking for something that isn’t there (your transfer)

      Reply to this review
      1
    • I do not know how this company...

      I do not know how this company offer services in other countries, but I leave my review on the provision of cab services in Egypt.
      Do NOT use the services of this company. They will not take your side. In Egypt, the company will just lie, and intui will close the case without looking into it.

      April 22nd arrival was the night at Hurghada airport. The flight arrived at 00:30, left the airport at 1:00 (+- 5 minutes).
      Intuit indicates that the driver is waiting with a sign + 60 minutes of free waiting time. Everyone has heard about the careless work of cab drivers in Egypt, so we decided for the first time to use the service intuit.
      When we went out there was no cab, we were looking for 20 minutes going back and forth, although there was nowhere to go, everything was in one place. At 1:24 a.m. I tried to call The driver through his number, the phone did not pick up. I thought it was because I didn’t have a local number, somehow I asked one of the locals, he reluctantly called to our driver. He replied that he would be right there. (Even though the free wait had just ended at 1:30!!!)
      Standing with the baby in our arms the time It’s night, everyone’s gone, there’s a terrible wind, and there are other cab drivers around, convincing us to go with them.
      Our cab driver arrives. I’m sorry, there’s nothing. I asked him why he didn’t come, he didn’t say anything. He did not help with the bags, he stopped not at the airport, but by the road, we carried bags themselves.
      Then I gave the phone and the man on the phone introduced himself as a driver and started asking me where my hotel was. I mean they didn’t even

      Reply to this review
      3
    • Clients of Intui Travel are generally satisfied...

      Clients of Intui Travel are generally satisfied with its work. In their reviews, they note that thanks to the online service it is possible to book hotel or buy a ticket in any city for a small price. At the same time, they like using the site, in particular the convenient search for offers. В In their negative reviews, users wrote that the company is an intermediary, so they had difficulties when disputes arose. А What do our visitors have to say about Intui Travel? Your feedback is important to us!

      Reply to this review
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