Main » Ratings » Car Rental Services » Is Discover Cars a Scam? » Testimonial no 59096
Discover Cars
Total reviews 21
5 complaints
1.3
Unconfirmed company
discovercars.com
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  • Company Review Discover Cars
    • Year of use: 2023
    1.5
    Credible feedback Rate your review 0
    0
    Service
    20%
    Personnel
    20%
    Quality
    20%
    Cost
    60%

    They didn’t provide the car and don’t want to return the money!

    This is a horrible intermediary company, acting dishonestly with their customers! They screwed us in a foreign country without a car and without the possibility of renting something More, since the entire car rental budget had already been spent. We paid Discovercars in advance to rent a car in Mexico, arrived at the appointed time to the appointed place. The employee of the rental company looked at our voucher and said that they didn’t have a car, he didn’t know who Discovercars were, so Deal with this company, because they have not received a request for a car and there is no car. Now Discovercars doesn’t want to give us back what we paid for The amount, which is 800 euros!!! No response by e-mail, the support service on the site is getting off with dumps, like we will pass your message, wait. It’s been a month, and there are no results. Don’t get involved, it’s a dishonest company.

    Positive
    • No
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    • deceivers
    2 response time
    Reply to a review
    I don't recommend it
    • Svetlana Ivanova Svetlana Ivanova 28 March 2023 at 13:28
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      I would like to add my own feedback. After persistently pouring letters to the company Discavercars, they studied our claim in more detail, contacted the supplier of the machines, found out all the circumstances and returned us the full amount of rent. So it’s not all bad with them, as far as being a rip-off, I take that back. But it took a lot of effort to return and, of course, I will not use the services of this company a second time.

      Answer
    • Discover Cars Svetlana Ivanova 26 April 2023 at 20:48
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      Dear Svetlana,

      Thank you for your sincere comments. Our deadline for returning the damage amount is 30 days. This process is a bit bureaucratic, as we need all the documents signed by the agency and also by the client. We are glad that you were finally able to get the amount back on your card. Again, we apologize for any undesirable situation and look forward to the opportunity to serve you again, so that we can provide you with the exceptional service you deserve. Thank you again for the message.

      Bruno Fernandes
      Community Manager

      Answer

More honest opinions from real people about the company Discover Cars

  • Anonymous user 6 months ago
    1.3
    Rate your review 0
    0
    0

    dépot de garantie non remboursé

    i rented a car in august 2023.my security deposit was taken and to this day, two and a half months later, i still haven't been credited.discover cars is not giving me any clear answers!!!!
  • 7 months ago
    1
    Rate your review 0
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    NO CONTRATÉIS CON DISCOVERCARS

    Hemos tenido una experiencia nefasta con DISCOVERCARS. Hicimos una reserva en Mayo en DISCOVERCARS para coger coche en Bérgamo y usarlo durante 9 días, para dejarlo en Venecia, del 14 al 23 de Agosto. Nuestra sorpresa fue que al llegar allí no teníamos nuestro coche con Italyrent, que es una de las compañías... Read more
  • 7 months ago
    1
    Rate your review 0
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    Attention !!!!

    Avoid !!! Rental made on their site, deposit paid, rental not honored on arrival. No possibility of a refund. Dishonest website and rental agency in Italy " Suprice" " Atone"
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Reviews 1 • Complaints 0
Rating 0
0 advantages and 0 minuses
Company review statistics for Discover Cars
1.3
26 reviews
10%90%
Service
26%
Personnel
25%
Quality
26%
Cost
28%
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