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Discover Cars Natalʹya Kazachenko 31 January 2023 at 13:06Rate your response 000
Dear
Natalyya Kazačenko, we are very sorry for this fact when picking up the vehicle. In order for our guarantees to be accepted, the main driver must have a credit card in their name with the limit of the deposit, this information is on the voucher and is available before finalizing the reservation in the rental conditions. Our support team works 24/7 and speaks your local language. We really want to help you and better understand your case and find a way to compensate you for this fact, we can not find your reservation by your name, so send us an email to [email protected] and we will help you.Bruno Fernandes
Community Marketing Manager -
Discover Cars Natalʹya Kazachenko 31 January 2023 at 16:28Rate your response 000
Dear Natalyya Kazačenko,
We are very sorry for this fact when picking up the vehicle. In order for our guarantees to be accepted, the main driver must have a credit card in his name with the deposit limit. This information is on the voucher and is available in the rental conditions before completing the reservation. Our support team works around the clock and speaks your local language. We really want to help you and understand your case better and find a way to compensate you for this fact. We can’t find your reservation by your name. So send us an email to [email protected] and we will help you.
Bruno Fernandes
Community Marketing Manager -
Discover Cars Natalʹya Kazachenko 31 January 2023 at 19:44Rate your response 000
Dear Natalia Kazachenko,
we very much regret this fact when we receive the vehicle. In order for our guarantee to be accepted, the main driver must have a credit card in your name with a deposit limit, this information is listed on the voucher and is available until the reservation is completed in the rental conditions. Our Our support team is available 24/7 and speaks your native language. We really want to help you and better understand your case and find a way to to compensate you for this fact, we cannot find your reservation by your name, so send us an email at [email protected], and we will help you.
Bruno Fernandes
Community Marketing Manager
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More honest opinions from real people about the company Discover Cars
- Anonymous user 6 months ago1.3Rate your review 000
dépot de garantie non remboursé
i rented a car in august 2023.my security deposit was taken and to this day, two and a half months later, i still haven't been credited.discover cars is not giving me any clear answers!!!! - 6 months ago1Rate your review 000
NO CONTRATÉIS CON DISCOVERCARS
Hemos tenido una experiencia nefasta con DISCOVERCARS. Hicimos una reserva en Mayo en DISCOVERCARS para coger coche en Bérgamo y usarlo durante 9 días, para dejarlo en Venecia, del 14 al 23 de Agosto. Nuestra sorpresa fue que al llegar allí no teníamos nuestro coche con Italyrent, que es una de las compañías... Read more - 7 months ago1Rate your review 000
Attention !!!!
Avoid !!! Rental made on their site, deposit paid, rental not honored on arrival. No possibility of a refund. Dishonest website and rental agency in Italy " Suprice" " Atone"
10%90% 
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Kazakh
French
German
Spanish
Polish
Indonesian
Finnish
The most terrible company!!!!
Terrible company!!! Paid in full for the car with full insurance in advance, on purpose, so as not to pay anything on the spot. In fact, when we came To get the car we were forced to pay another deposit for the fuel surcharge on the card. The only card we had was not accepted by the renter! We are Don’t even try to go to a meeting! Their support is total bullshit!!! If you have money on your phone still call at your own expense! We’re just in a foreign country!!! Don’t take cars through an intermediary!!!! NEVER!!!! The worst rental company I’ve ever been with. encountered!!!!!!!!!!!!!!!