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Discover Cars 31 January 2023 at 14:14Rate your response 000
Dear customer,
We apologize for the inconvenience. Our dedicated returns department works very hard and we never refund less than the agreed amount. Our comprehensive coverage is very broad and offers vehicle protection. We want to help you, but to do so we need your DC xxxxx reservation number. Send us an email at [email protected] and we will help you. Thank you for your message.
Bruno Fernandes
Community Marketing Manager -
Discover Cars 31 January 2023 at 18:06Rate your response 000
Dear Customer,
We apologize for the inconvenience. Our dedicated returns department is very reputable and we never refund less than the agreed amount. Our comprehensive coverage is very broad and provides vehicle protection. We would like to help you, but to do so we need your DC reservation number xxxxx. Email us at [email protected] and we will assist you. Thanks for your message.Bruno Fernandes
Community Marketing Manager -
Discover Cars 31 January 2023 at 19:51Rate your response 000
Dear Madina!
Thank you very much for this sincere comment. We choose our suppliers carefully to treat our customers well, and I can see from your post that we are making the right choice. We thank you again for this message and hope to see you again next time you book a rental car.
Bruno Fernandes
Community Marketing Manager
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More honest opinions from real people about the company Discover Cars
- Anonymous user 6 months ago1.3Rate your review 000
dépot de garantie non remboursé
i rented a car in august 2023.my security deposit was taken and to this day, two and a half months later, i still haven't been credited.discover cars is not giving me any clear answers!!!! - 6 months ago1Rate your review 000
NO CONTRATÉIS CON DISCOVERCARS
Hemos tenido una experiencia nefasta con DISCOVERCARS. Hicimos una reserva en Mayo en DISCOVERCARS para coger coche en Bérgamo y usarlo durante 9 días, para dejarlo en Venecia, del 14 al 23 de Agosto. Nuestra sorpresa fue que al llegar allí no teníamos nuestro coche con Italyrent, que es una de las compañías... Read more - 7 months ago1Rate your review 000
Attention !!!!
Avoid !!! Rental made on their site, deposit paid, rental not honored on arrival. No possibility of a refund. Dishonest website and rental agency in Italy " Suprice" " Atone"
10%90% 
Russian
Kazakh
French
German
Spanish
Polish
Indonesian
Finnish
Be careful! Fraudsters. Full coverage costs are not reimbursed
I rented a car at Riga airport. Reservation, confirmation, pickup of the car went without any problems. During the rental, the car received a minor The damage during the parking lot was not my fault. Since I did not purchase full coverage from the landlord (my huge mistake, don’t repeat that), but from I had to pay 200 euros directly to the landlord. Under the terms of full coverage I provided all the necessary documents for compensation from the discover cars. I ended up getting only 175 euros instead of 200 euros. It turned out that the company was withholding its costs from ME for transferring my compensation. It is logical that I asked the manager for clarification. Without giving me any adequate explanations, the manager in a boorish tone reported that they did not cover the commissions and the case was closed.
Conclusions: boorish attitude, failure to fulfill their own obligations to the client, fraud with I don’t recommend anyone to get involved with this company. I categorically do not recommend anyone to get involved with this company.