Booking.com is this a scam? Review and Customers Reviews

Travel service platform Booking.com is translated into 43 languages. With its help it is possible to book more than 28 million rooms and apartments around the world, many of which can delight with the uniqueness of the accommodation. In addition, through the service you can book flights, transfers, get recommendations for tourist recreation, such as a museum or a unique park, and buy tickets to any of the proposed institutions. The service is also available for business offers, actively cooperates with museums and other tourist sites, and through Booking.com you can buy tickets there at discounts.

It all seems to be quite profitable, but is it? Booking service is an online service that will help make your trip the most profitable, or is it just a scam? Let’s find out.

Why Booking.com

The geography of rooms and apartments where you can book accommodation through the service Booking.com is huge. The service tries to make booking accommodation and travel as convenient as possible. Booking.com offers its customers a variety of services that can be used online, via web browser or mobile application.

The benefits of the service:

• A huge selection of accommodation options;
• A handy mobile app, available in both the AppStore and Google Play;
• A program of privileges, seasonal promotions and special offers for regular customers;
• Low prices and good discounts;
• Convenient booking system – all in one place, you can find and book everything you need for travel;
• Round-the-clock technical support and detailed help center;
• Instant booking confirmation;
• Mailing with special offers for selected destinations.
• An overview of the most popular tourist sites near your booking location.
• Service is open for cooperation, you can register your object for rent.

How to register on the site Bucking com?

In order to register on the site and create your personal account, if you have not yet downloaded your mobile app, you need to click on the button “Personal account” in the upper right corner of the site and select “Registration”. You can also book a room and buy tickets without registering, but then you will not have access to special offers and the opportunity to participate in the privileges program of Booking.

Booking.com service personal account

In your personal account on the service site, your complete history of interaction with the service is saved: all reservations, even those that have been cancelled, personal data required for reservations and offers from the service, depending on your status in Booking.com’s privileges program.

Mobile application

Mobile application Booking.com is available in the AppStore and Google Pla. You can download it yourself from the link that will be sent to you in a message, after making the first booking. The mobile application of the company will allow you not only to manage your booking, but also to plan your leisure time, choose tourist attractions that you want to visit and buy tickets. The app allows you to view hotel reviews, select rooms, make hotel reservations and many other operations that can make any trip as comfortable as possible.

How do I book a hotel on Booking.com?

You can book any hotel, apartment or villa through the service. To do this, as we have already written, it is not even necessary to register and open a personal account. This is very convenient if you do not plan to be a client of Booking.com in the future.

How to book a hotel?

You need to select the country, specify the time of booking and the type of accommodation. On the site you can see exactly where your accommodation is located, how it looks like, pictures of rooms, read reviews from customers and see the most liked by customers according to ratings and reviews of houses and hotels.

Confirmation of reservation

You receive a confirmation of your reservation as soon as your reservation is completed. You can receive confirmation by email and on your mobile device. Also, you will receive a link to download the mobile application to the phone number you specified during booking. When booking, you are required to enter your bank card details, this is necessary to guarantee the reservation at the accommodation facility.

If you do not want to leave data, you can add to the search facilities that do not require card data. Then your reservation will be transmitted to the accommodation, and then you will be contacted by the specified e-mail address. Note that when you book an apartment there are often notifications that the prepayment is not required, or the prepayment is not refundable – which means that you book a room at a reduced price, but the full amount of the reservation will immediately be deducted from your bank card.

Booking fees

Service does not charge additional commissions. If you add your accommodation to the site, the commission with the service will be agreed with you in advance.

More Booking.com features

On the site of the service you can also book flights, rent a car and order transfers, as well as choose your options for leisure. The booking system automatically selects you everything – transport and leisure options for your dates and booking locations, you do not need to enter them yourself.

Paying for a hotel at booking.com

You can pay for your reservation on Booking.com by bank card online, if the accommodation facility has such an option. All financial transactions from the site are safe, according to the security certificate and information on the site itself. The service also has an extensive network of partners, thanks to which you can make your trip more interesting and comfortable. For example, you can book a table in a restaurant, in advance.

How do I pay for my hotel online?

When booking a room, you will need to enter your bank card details and then follow the instructions of the system. If you pay through a mobile app, you can link your card there and simply select it when you pay. Also, if you pay from the site, under your account you can save your bank card details. If you find the same room cheaper on another travel service, Booking.com is willing to refund the price difference.

Booking bonuses

As such, the service does not have a program for accumulating bonus points, but there is a program of privileges. According to which, the more you book through the service, the higher your level is, and more discounts are available to you. Often customers with the level of Genius can book accommodation at a discount up to 40%. There may also be additional perks, such as free breakfast.

Bookings sign-up bonus

Booking.com has no additional bonuses for registering. But there are many discounted booking offers that will be available to you after you register.

Additional Benefits

For our loyal customers, we have Booking.com there are additional privileges, for example, you can book accommodation options, part of the cost of which will be refunded by the service. If you book a room, you will receive in your mail offers for vacations that are valid in the city where you plan to go. For example, city tours or dessert sets in cafes. By booking them through the service’s website and your personal account app, you get an additional discount.

Referral program

The service has an affiliate program that allows you to earn up to 50 euros for each new accommodation facility that you attracted to the service site.

Complaints about Bucking com

Booking.com is one of the oldest booking services, and at one time was considered a monopoly in this area. Nowadays it is one of the largest booking services for travelers. Reviews on his work can be found a huge number. Both on the portal of the service itself, and in general, on the Internet.

The reviews are predominantly positive. A large number of customers praise the service itself, and the convenience of the mobile application and the fact that with the help of the service it was possible to book accommodation at a good discount. Many customers like the fact that through the service Booking.com you can book accommodation almost in any city. There are also negative reviews. Most of them are related to technical difficulties that arose during the booking process, for example, when the funds debited from the card to the hotel account did not come immediately. Support service is always trying to respond as quickly as possible to such reviews and if there was a remark of a technical nature, fix it.

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Booking Authorities

Booking Holdings Inc. – a travel holding company and owner of Booking.com based in Amsterdam. Legal information about the service can be found on the website in the section with legal information. In its activities, the company is governed by international law. The controlling body is the Chamber of Commerce and Industry of Amsterdam.

Booking.com User Agreement

The analogue of the user agreement with the service is a document with the terms and conditions of use of the service, which can be found in the corresponding section on the site. The document is quite voluminous and includes almost all issues concerning the interaction between Booking.com and customers. Pay attention to the paragraph concerning the average price and in what case the difference in price is refunded.

Regarding commissions – all services on the site are free for the client. Only the service providers pay the commission.

All questions related to legal support should be addressed through the central office of the company and the company’s support service.

Booking.com security

All payments that go through the service portal are protected, the site itself is protected by a security certificate, and payments go through bank security systems.

Bookings Helpdesk

The service support service works very quickly, around the clock, and in case you have any questions, you can contact them around the clock. You can get in touch by phone, e-mail, through chat in the application, or via the feedback form on the website.

Booking- is this a divorce?

Booking.com has long been considered a monopolist in online booking, and is still considered the largest hotel booking service. The service is constantly evolving, adding new services. And now you can not only book flights, rent cars, but also plan your cultural leisure.

We have studied how Booking.com booking service works. The entire portal, documents, its services and functions, feedback from the company’s clients and service partners, and we came to the conclusion that Booking.com is not a scam. The service works very well, gaining experience, it is constantly evolving, and thanks to the privileges program you can book accommodation at a good discount and get additional bonuses. Also, you can become a partner of the service, placing banners and attracting new customers. If technical difficulties arise, the employees of the support service try to solve the problem quickly, which makes using the service safer. Using Booking.com service is profitable and convenient.

Conclusion

Booking.com – is a service that is constantly evolving, opening up new travel destinations and providing new services to clients. The service is constantly working to make finding and booking accommodation as convenient, easy and profitable as possible.

It is open for cooperation and development of new destinations and works for customers for free and without hidden fees and commissions. Booking.com has already found hundreds of thousands of customers in more than 73 countries, working in 43 languages, and is finding new partners and customers every day.