Registration on the Coinbase cryptocurrency exchange

Traders who want to trade and store cryptocurrency on Coinbasecan register an account on the site coinbase.com. To do this, the user must be at least 18 years old. You must also have a state-issued ID with a photo, a PC, a laptop or a phone with Internet access.

Registration

To create a personal account, you need to go to the main page of Coinbase website in your browser or download the application on your smartphone. After opening the registration form, you need to specify your name, e-mail and password. After verification an email will be sent with a link to confirm the registration. By clicking on it the client will be redirected to the site crypto exchanges Coinbase, where you will need to select a country and specify a phone number.

Confirming a phone number

To confirm your number, you have to choose a country, specify it and click on the “Send Code” button. An SMS message will contain a 7-digit character set, which is entered in the field on the Coinbase site.

Adding personal information

After registering, you must enter the information that appears on your photo ID. In the suggested fields, you need to enter your first name, last name, address, and date of birth. It is also necessary to answer the questions about what the service is used for, what is the source of funds. Information about the profession and employer, the last four digits of the SSN is indicated. After the information is sent, further instructions will come in the mail.

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Confirmation of identity

To buy/sell cryptocurrencyTo send and receive funds through Coinbase, you need to verify your identity and add a bank account. To verify your identity, you must go through full verification and install a two-step authentication app to protect your personal account from unauthorized access. Once verification is complete, you can add a payment method. Different methods are available for different countries, which can be found on the exchange site.

Security

To protect your payment and personal information from access by third parties as much as possible, you can connect two-step authentication. For this purpose you will need a mobile device and a phone number. If this function is enabled on Coinbase, you will need to provide a confirmation code which will be sent via SMS. There are several methods of identity verification available:

• Security key. This method is considered the most effective, as it uses a physical device to which fraudsters have no access. The exchange supports WebAuthN/Fido2.
• Duo and Google Authenticator applications. The programs generate a one-time code based on the current date and time, a secret key known only to the user and the exchange. The service shows the generated QR code, which must be scanned by the app.
• SMS. Authorization via text message.

How do I regain access to my account?

If a user has disabled an account due to suspected fraudulent activity or lost access for other reasons, they can regain access to their account. To return to the Coinbase account after being blocked, you must go to the login page and enter your email and password. You will be prompted for 2-step authentication.

You will need to go through an identity check. The recovery procedure usually takes 2 days, but sometimes it may take longer. After 24 hours, you can log in to Coinbase and buy/sell assets. After 48 hours, all features can be fully restored. For security purposes, sending is disabled until the security period expires. If the user logs in before it expires, they may be notified that the sending is temporarily disabled.

If you can’t verify the document or take selfies, you should use the Coinbase tips, which are published in the help center:

• Use up-to-date Google Chrome.
• Photos of the document can be uploaded, they do not have to be taken with a webcam.
• Try your phone camera to take clear pictures.
• Take pictures with good lighting.
• Use indirect light to avoid glare.
• Check the browser cache, clear it, restart the program and try again.
• Wait at least half an hour between attempts.
• Do not wear glasses or headgear for selfies.

If the trader has lost access to the email that was specified when creating the account, a password, access to the 2-step verification and the linked phone number will be required. It is necessary to go to the Coinbase account access section and do the following to update the address:

• Log in using your previous email and password.
• Introduce a 2-step verification token.
• Select “No more access to mail” when the service prompts you to confirm the device.
• Enter a new e-mail address. An email will be sent to it.
• Confirm by pressing the blue button in the letter.
• Enter the check code.
• Select an identifier type.

If the user does not remember the password to the Coynbeys account and has lost access to email, he should contact the technical support of the exchange. If the trader can log into the account with the email and password, but does not have access to the 2FA method, the account also has recovery methods. If the user does not receive SMS, it is necessary to check whether the mailbox for SMS is not full and try to request the password again. After several requests, the system may stop sending them for a while to ensure security.

After 24 hours the sending will be resumed. If this time has passed and the codes are not coming, you can contact your service provider to find out if they are blocking SMS from Coinbase. Messages may not always be delivered due to network issues as well. If such cases have been noticed, it is better to use an authenticator. If the user has changed his phone number, he needs to update the information about it in his Coinbase account as well. To do this, he should:

• Sign in using your username and password. When prompted to enter the 2-step verification code, select “I need help – I need to update my phone”.
• Specify the number that was associated with the account and the new number.

To be safe, you will be asked to download:

• A photo of the front and back of the ID card.
• A webcam shot that was taken during the prompt.

When all the steps have been completed, the user will be able to log in to the cabinet after 24 hours and be able to buy and sell. After 2 days all the options should be restored. If the authentication app is used, but the mobile device has changed, the following should be done:

• Login to Coinbase with your username, password and validation code from your old gadget.
• Go to the Security Settings section.
• Restore the key. Scan a new one with a new mobile device.

If the app is in use but has lost access to the old phone, the user can first disable the authenticator to complete account recovery. To disable the app, you must:

• From your computer, log in with your email and password.
• When the service prompts you to enter a code, click “I need help – No access to the application. If you don’t receive a prompt after logging in to your account, you must either clear the cache or perform the steps described in “private” mode.
• Follow the further instructions to complete the restore procedure.