Alf Casino
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AlfCasino is a place that offers an interesting way to play as a space mission. The service has been in existence for more than a year, conquering not only the European market, but also the Russian and Far Eastern markets.9+
Casino
Alf Casino
Official website
Founded
2018
Head Office
Grigory Afxentiou, 133, Agios Dometius, 2369, Nikozja, Cypr.
Types of support
Support by phone
+356 2778 0669 (Malta)
Languages
English, Polish, German, Spanish, French, Hungarian, Brazilian, Norwegian, Turkish, Belgian, Finnish, Italian, Chinese
Casino owner
Araxio Development N.V. w firmie Tranello Ltd.
Minimum 1st deposit
1st deposit bonus
Free demo games
Type of casino
Real online casino, Online slots, Live casino
Number of games
1500+
Games other than slots
Poker, baccarat, roulette, blackjack, 21, pontoon, sic bo, live casino, sports betting
Methods of replenishment
Bank card (Visa/MC), Paysafecard, Neteller, Entercash, Rapid, Payeer, Sepa, Qiwi, ecoPayz, Skrill
Withdrawal methods
Bank card (Visa/MC), Paysafecard, Neteller, Entercash, Rapid, Payeer, Wire Transfer, Qiwi, ecoPayz, Skrill
Withdrawal time
1 to 7 days (depending on method)
Withdrawal limits
Min. 20 €, max. €6,000 per month for level 1 and 2 players, €10,000 per month for level 3 players, €12,000 per month for level 4 players, €20,000 per month for level 5 players.
Account currencies
EUR, PLN, SEK, NOK, HUF, TRY, CAD
Casino platform
Araxio Development NV
Software
Amatic, Betsoft Gaming, BGaming, Booongo, Casino Technology, EGT, ELK, Endorphina, Evolution Gaming, Ezugi, GameArt, Habanero, Igrosoft, ISOFT, Netent, Nolimit City, Pariplay, Play'n GO, Pragmatic Play, Push Gaming, Quickfire, QuickSpin, Red Rake, Red Tiger, Relax Gaming, Rival, SA Gaming, Spinomenal, Tom Horn, Wazdan, Yggdrasil
Mobile applications
No mobile apps
Mobile version of the site
Most games are adapted for mobile devices
Referral program
RegistrationRemuneration for referrals
Benefits
Fast payments
Beneficial bonuses
Chat with customer support
Lots of games.
Solid protection
Disadvantages
No RTP
No deposit bonus
Adjustable
Araxio Development N.V. - Curacao (No. 8048/JAZ), Tranello Ltd. - Cyprus (No. HE363026)
Regulation
Cyprus law
Security
256-bit Secure Socket Layer (SSL) encryption, GamCare, Net Nanny, Gambling Therapy, Gamblers Anonymous
Forbidden countries
USA, UK, Afghanistan, Iran, Iraq, Israel, Netherlands, Ukraine, Bulgaria, Moldova, Spain, Curacao
Overall assessment
7.9/10
    More on that
    The address is
    Grigory Afxentiou, 133, Agios Dometius, 2369, Nikozja, Cypr.

    Alf Casino is a scam? Reviews and description

    Published: 5 December 2022 Updated: February 3, 2023

    In the spring of 2018, Araxio launched another project dedicated to players. The latest casino from the famous operator is called Alf. The platform offers an impressive collection of games from leading manufacturers, various bonuses and a range of promotions, as well as a huge number of jackpots, exciting tournaments and much more. Alf Casino - is a newcomer to the gambling market, founded in early 2018. The creators of the platform make every effort to attract players. Among other things, they offer: a huge selection of games, high quality of service, a profitable loyalty program. However, can this casino be considered reliable? Does it meet all the requirements and meet modern international standards? Is AlfCasino a scam that should not be trusted? We will check all available information and try to answer the above questions.

    Alf Casino reviews

     

    Casino platform

    AlfCasino belongs to Araxio Development N.V, a company Tranello Ltd, registered in Cyprus. The service appeared on the market at the beginning of 2018 and since the launch it has been rapidly gaining popularity among players (gaining about one hundred thousand new users). The casino has gained fame due to its compelling gameplay concept, which offers not only to play for money, but also to perform intergalactic missions. The entire platform is designed to make the player feel like they are in a real game. Avatars, the ability to gain levels, tournaments and prizes create a great atmosphere. In addition, the platform is cross-browser and looks really good in any resolution, whether it's a computer or cell phone. In addition, the casino has an app that you can use on your phone or tablet.

    The casino offers its services to citizens of almost all countries (except only 12), but the operator points out that each player is responsible for violating the laws of his country of residence. Like any other casino, the site is protected by an anti-virus system, and all transactions are protected by 128-bit SSL. In addition, the company cooperates with independent gambling prevention and dispute resolution organizations. The casino site has filters that impose restrictions on the use of the site by minors.

    Online version

    The official site of AlfCasino attracts attention from the first sight. The choice and development of one of 5 characters, different tasks and intuitive navigation allow to plunge completely into the world of AlfCasino. In the casino you can play for real money (after registration and making a deposit) and for free in the demo mode without creating an account. The collection of games includes about 1,500 titles from 32 developers. In addition to traditional machines, you can also find card games (baccarat, blackjack, poker), roulette, 21, Pontoon, live games and more. Games are divided into categories: "New", "Popular", "Slots", "Card Games", "Live casino" and "Poker". The search for games is further facilitated by the search tools.

    Alf Casino online version

    At the bottom of the page you will find legal information about the license, available payment methods and partners. There you can also choose a language version (there are 12 in total) and use the link to social networks.

    Mobile version

    In addition to the mobile adaptation of the site, AlfCasino also has an application for Android devices. The app can be downloaded from the casino's website or from Play Market. When it comes to downloading from the website, we recommend opening the website on your phone or tablet, as once you click on the link, the app will start downloading automatically. The age limit for the app is 17+, but you must be at least 18 years old to log in. The user agreement clearly states that only adults can use the service. The mobile version takes up little space, but the installation process itself takes less than a minute. In order to use the app, you must consent to access your device. According to the company, the collection of games in the AlfCasino mobile app includes 2,500 slots (including progressive slots), HD games and live gameplay. The graphics are at a high level and don't stutter.Overall, the app is very well designed and makes a positive impression.

    Alf Casino mobile version

    Play Alf Casino for free on your phone and win real money!

    Every year more and more fans of online gambling choose the mobile version instead of the traditional one. This can be explained by the large number of high-tech smartphones on the market. In other words, literally any phone user can with a few clicks open the website of their chosen casino and start playing - no matter where they are. Alf Casino has developed an app for its customers that launches automatically when the site is opened with the browser of our phone or tablet. Using the mobile version of the official Alf Casino website, you can not only play most real-money games for free, but also make transactions, accumulate loyalty points, participate in tournaments and promotions, and contact customer support.

    Downloadable PC version

    AlfCasino does not have an app for PC, like all other casinos launched after 2015. Today, customers value above all mobility and the ability to play their favorite games from anywhere in the world. Nevertheless, the PC version has some important advantages that mobile versions or apps do not have - high security and protection of data entered by players. The PC version does not require access to the device and its files, which greatly increases security. In addition, the likelihood of a hacker attack and account hijacking is much lower. Despite the aforementioned advantages, users prioritize convenience and prefer to stay with mobile apps.

    Casino on the Belly

    Like most casinos, AlfCasino offers live games such as poker (Caribbean, Hold'em, 3Cards), baccarat, roulette, blackjack and Sic Bo. The collection of games is constantly expanding. Judging by the number of recent updates, we can expect even more live games in the near future.The live area offers tables with different limits and separate events for VIP club members. The maximum bet value depends on the type of game chosen.

    Alf Casino Casino on your stomach

    If you want to test any live product, you must register and make a deposit, as this type of game does not have a demo mode.There are screen and sound settings in the lobby, as well as the ability to record a broadcast. You can contact the dealer in the chat room - most of them speak English, but there are also speakers of German, Polish, Portuguese and Russian.

    Software vendors

    As we have already said, the AlfCasino collection includes products from 32 developers, among which are both world leaders (NetEnt, Igrosoft, Amatic, etc.) and less known studios (Nolimit City, Push Gaming, Endorphina, BGaming, etc.). Interestingly, this list does not include Microgaming - a studio whose products can be found in 90 percent of today's online casinos.AlfCasino is constantly expanding its list of partners, which makes it even more competitive.

    User account

    Registration in AlfCasino requires the player to choose a character - an avatar. Each of them has a set of different characteristics and skills. The choice will in no way affect the playability of the game, but it will determine the appearance of the site. As the player becomes active in the casino and reaches new levels in the loyalty program, the avatar will grow and change. The next step to create an account is to enter your personal information - name, address, date of birth, email address and phone number. The last step is to choose a currency (permanently assigned to your account, which cannot be changed later) and accept the terms and conditions. After successful verification you will be given access to your profile.

    Alf Casino user account

    The user's account at AlfCasino consists of 4 sections:

    • Balance - the current balance of your account (game and money).
    • Deposit - deposit options and history of operations.
    • Withdrawal - sending withdrawal instructions and payment history (completed, pending, canceled).
    • History - all operations to date (deposits, withdrawals, winnings).

    Demo

    A separate section is dedicated to setting up and editing profile information, as well as status in the loyalty program. Despite its unwieldiness, the profile section is well designed. Clicking on the casino logo will take you directly to the lobby, and clicking on your character icon will take you back to your profile.

     

    Bonus policy

    The bonus program stands out for its loyalty to customers. The casino offers low stakes and a wide range of offers that do not require activity on the part of players. Moreover, AlfCasino allows the use of promo codes and offers interesting tournaments, but let's start from the beginning.

    Alf Casino bonuses

    No deposit bonus

    AlfCasino does not offer no deposit bonuses. This is a standard measure taken by all modern companies against fraud by dishonest players. The no deposit bonus gives players the opportunity to get funds without any investment, so some players create accounts just to get the bonus money, and after a while withdraw them. Moreover, no deposit bonuses give players the opportunity to get rich quick with the bonus funds if they are lucky.

    Deposit bonuses

    The welcome package at AlfCasino only includes a 100% first deposit bonus (up to €500) and 200 free spins, which are awarded in installments over 10 consecutive days. The maximum bet for bonuses is €5. Bet: x30.

    Regular bonuses

    There are some really interesting offers in this category. First, we have "Deposit Mondays". Every player who deposits a minimum of €20 gets 50 free spins, which must be triggered within 7 days. The wager is x30. At the same time, players who reach level 3 or higher in the loyalty program receive a refund for each bet. The amount of interest depends on the status in the program:

    • 5% (up to €1,000) for Level 3 players,
    • 10% (up to €2,000) for level 4 players,
    • 15% (up to €3,000) for level 5 players.

    Secondly, we have "Weekend Refill" in the form of 50% refunds and 50 free spins, the funds of which must be multiplied by 30 times.Thirdly, on Sundays in the Live section, there are 10% refunds on the amount of bets placed for at least €5.

    Tournaments

    The casino regularly organizes slot machine tournaments. We can participate in "Game of the Week" tournaments (a seven-day competition with a predetermined prize pool), "Race of the Month" (with an accumulation pool), "Best Developer" (with games from the studio with the best monthly stats) and special events for players who like live games.Betting limits are low (minimum turnover is 30 cents) and winnings can reach up to 250,000 loyalty points.

    Alf Casino tournaments

    Loyalty Program

    The Casino Loyalty Program is based on the accumulation of Loyalty Points (LP - Loyalty Points). The more points a player has, the higher his status (there are 5 of them in total). Points are awarded for placing bets and winning tournaments. These points can be exchanged for cash.Each level in the program gives the player a package of privileges - refunds, higher payout limits, a personal manager. Moreover, the status determines the exchange rate of points for cash:

    • Level 1 - 100:1.
    • Level 2 - 95:1.
    • Level 3 - 90:1.
    • Level 4 - 80:1.
    • Level 5 - 70:1.

    Unused points are lost three months after they are earned. Try it now!

    Alf Casino promo codes, welcome bonuses and other promotions

    Although Alf Casino has only just established itself on the market, it offers its customers a huge number of tournaments and promotions. Moreover, profitable bonuses are offered not only to regular players, but also to newcomers. For example: when you make your first deposit you get a 100% bonus (up to €500) from the casino, as well as 200 free spins. In addition to the welcome bonus, you can count on a weekly "reload" of 50 free spins, and on weekends you can expect a 50% deposit bonus of up to €800. In addition, Alf Casino regularly organizes tournaments with prizes in the form of loyalty points. These tournaments usually have an average prize pool between 100,000 LP (Loyalty Points) and 250,00 LP. For more information on what Loyalty Points are, please see the next section.

     

    Slot machines at Alf Casino

    The assortment of video slots, which are the most common type of entertainment at online casinos, at Alf Casino looks impressive. Immediately after registering, we get access to more than 1,200 thematically diverse slots! Among the video slots available on this platform, the most popular are Starburst, Lake's Five, Planet of Apes, Aloha! Cluster Pays, Blood Suckers II and many others. In the tabs "Best Games", "New Releases", "Most Popular" and "Slots" you can find not only modern versions of slots, but also classic slots with evocative lemons, bananas, cherries and sevens.

     

    Variety of games at Alf Casino

    As we mentioned in the introduction, Alf Casino offers software from a number of vendors. To prove this statement, suffice it to mention: Endorphina, Elk Studios, iSoftBet, GameArt, Habanero, NetEnt, Yggdrasil Gaming, Pragmatic Play, EGT, Ezugi, PariPlay, BetSoft Gaming, QuickSpin, Push Gaming, Amatic, Red Rake, Thunderkick, Ainsworth, Amaya, Evolution Gaming and Igrosoft.

    Alf Casino games

    In all, Alf Casino has more than 1,300 gambling games: about 1,200 video slots, more than 60 table games, about 20 types of video poker and about 10 types of games with real dealers. Note that for a start-up site, this is a surprisingly rich offering. As you can see, the creators of the brand have set the bar very high for themselves. In the remainder of this article, we'll take a closer look at each section so that our readers have a clear picture of the choices available at Alf Casino.

     

    Depositing and withdrawing funds

    You can deposit your account by different methods (the full list of available methods depends on the country of residence of the player) - VISA/MasterCard, PaySafeCard, Neteller, Entercash, Rapid, Payeer, Sepa, QIWI, EcoPayz, Skrill. Money appears on the account automatically, but the operator warns that additional fees may apply for the use of transaction services.

    Alf Casino deposit and withdrawal

    Funds can be withdrawn using the same methods, with the exception of Sepa. To withdraw money, you must go through a verification process to confirm your identity (this is a standard procedure to protect your funds). This process takes no more than 72 hours, as long as you provide all the documents on time. Withdrawal time of your funds is from 1 to 7 business days, depending on the payment method you choose. Maximum withdrawal amount is determined by your loyalty program status and amounts from €6,000 to €20,000 per month. The most popular currencies in AlfCasino are euro, Polish zloty, Swedish and Norwegian krone, Turkish lira, Canadian dollar, Hungarian forint and Russian ruble.

    Withdrawal complaints

    Comments about AlfCasino online are quite contradictory. Some players praise the casino, but argue that it is worth working on low stakes. Some players complain about problems with the withdrawal process - mostly the procedure exceeds the expected three days. On a scale of one to 10, the average score on forums and sites is about seven points.

     

    License and regulator

    The casino claims to have obtained a sub-license in Curacao (No. 8048/JAZ). However, when we clicked on the official link, we did not find any mention of a valid license. It is possible that such information is not yet included in the registry for purely bureaucratic reasons. Although the government of Curacao does not have a good reputation in the gambling market, since it also issues its licenses to less reliable casinos. Thus, we can assume the possibility that Alfcasino does not have a valid license. We will follow this issue closely and let you know of any changes.

    Complaints about the casino

    A large percentage of negative comments about AlfCasino is related to the customer service department. The authors of the reviews are dissatisfied with the service in general, citing such characteristics as slowness and incompetence. Players claim that all delays are unreasonable. We also found negative reviews about refunds from machines, bonus program and license. On the other hand, there are many positive comments. Players praise the overall look of the site, the large selection of games and tournament offerings.

    Where to complain about the casino?

    If you are not satisfied with AlfCasino's service, contact customer support at [email protected] or via chat. It is better not to contact it by phone, as chat does not provide a record of the conversation. Once submitted, your complaint will be registered in the system and reviewed within a few days. If the response is still in doubt, you can refer the complaint to the department head, whose decision will be final. The entire complaint process should not take more than 21 days (not including the time it takes for you to provide the relevant documents).If the casino doesn't resolve your problem, you can contact the regulator or an independent organization such as the ODR, ADR, AGCG, etc. Please note: Before you file a complaint, review the casino's terms and conditions to see if your claim is valid.

    Customer Service Department

    To contact AlfCasino's support team, you can use the following methods:

    • Phone - +356 2778 0669 (Malta, calls from other countries are charged at international rates).
    • E-mail - [email protected] or through the contact form
    • Online Chat is open 24 hours a day

    If you don't want to contact the casino staff, be sure to check out the FAQ section for answers to frequently asked questions. If you have technical problems or concerns about how the games work, or if you have a question such as how to run a certain game, withdrawals, etc., you can always contact the customer service staff.

    Alf Casino customer support department

    Overall, it's safe to say that Alf Casino stands out from its competitors, something it strives for carefully. The best example of this is the well-designed and developed loyalty program. You will make the final verdict yourself, but first, try to get into the atmosphere of this casino and let yourself be carried away into the amazing world of games.

    User Agreement

    The Terms and Conditions (User Agreement) contain important information about the rules of the casino and guidance on how to act in controversial gaming situations. We present to you some of the most important subsections, so that you understand how important it is to read this document.

    Third-party access

    The administration of the casino is not responsible for any losses incurred by the player as a result of intentional or accidental access to the player's account by third parties. Any actions performed on the account are considered to be the actions of the player.

    Alf Casino third party access

    Tax liability

    The player is fully responsible for fulfilling his tax obligations in his country of residence. If the casino incurs any losses on this account, the player is obliged to compensate them.

    Alf Casino tax liability

    Presentation of identity documents

    At the request of the administration of the casino, the player must present documents proving his identity. The document may be, for example, a utility bill, confirming the address of residence.

    Alf Casino ID card

    Interpretation of results

    In the event of a dispute during the game, the results will be determined by the data stored on the operator's server, not the data displayed on the player's screen.

    Alf Casino interpretation of results

    Deposit/withdrawal conditions

    When making a deposit, the player must pay all required fees. A special fee may be charged if the player requires a refund of the deposit - the player must pay this fee.

    Alf Casino deposit and withdrawal

    If a deposit is not turned over at least three times during withdrawal, the casino may impose a penalty of 10 percent (at least 50 cents) of the amount withdrawn (15 percent if using a card).

    Alf Casino fine for withdrawal

    System bugs

    The casino operator (and its partners) is not responsible for losses caused by technical and system errors. In other words, you play at your own risk.

    Alf Casino system errors

     

    AlfCasino scam or reliable casino?

    If we talk about the design of the site, then AlfCasino - is a typical European company with its pros and cons - ambiguous reputation on the Internet, European customer orientation, good quality graphics and lack of a PC version. The license status is under question - it's possible that the information will be obtained, but at the moment we can't be sure.In the end, we can say that AlfCasino is not a scam, but a project that needs a little more time to develop and solve legal issues.

     

    Conclusion

    Despite a few flaws (and a couple of serious problems), the casino makes a positive impression. Is it possible to win at AlfCasino? It's worth checking out. We're not going to blacklist the casino. We give it 7 points for originality, friendly conditions, good bonus program, great graphics and usability.

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