WestChange is this a scam? Review and Customers Reviews

WestChange – service, which for more than 3 years offers customers to take advantage of the transfer of electronic money and Cryptocurrencies between themselves and bank cards. The Exchange is constantly evolving and currently has the following features:

• simple site;
• a separate special page for technical support;
• the ability to make money on an affiliate program and investment;
• a cumulative discount;
• automatic exchanges.

Despite the advantages of working with the project, not all users are in a hurry to exchange funds with it. There are those who are afraid to run into scammers. That’s why they are worried whether the exchanger is reliable and honest. To find out that WestChange is not a scam or a fraud scheme, study the review of the service.

 

WestChange currency exchange platform

Platform westchange.top works with payment systems Advcash, Exmo, Perfect Money, Payeer, QiwiYandex.Money and cryptocurrencies Bitcoin, Ethereum, Litecoin, Dash, Monero, Ripple, Dogecoin, Stellar, Tron, Tether. Also exchanges are made by cards Privatbank, Monobank, Visa/Mc in hryvnias and rubles.

In addition to currency exchange, the service offers to invest money in the project and earn on it. For this purpose the AdvCash USD wallet is used. The administration offers to make from 1000 dollars for 30 or 90 days, receiving 1 and 4% of profit, respectively. If you want to invest for six months, you have to make a minimum of 10,000, on which you can earn 10%. For a year you can invest 20 000 and get a 21% profit.

To attract new customers, the administration also offers a savings discount and a referral program. For the convenience of contacting the technical support, a special separate page has been developed, which is planned to collect answers to popular questions and other information to help create applications. The site of the service itself also contains many useful articles that can help you to quickly understand the work of the project and begin to transfer funds and buy cryptocurrency with its help. The top of the main page contains contact information and mode of operation, there are buttons to switch the language from Russian to English, registration and login. Below you can see the main menu items.

The main part of the page contains the exchange application form and currency reserves. Below there is a list of exchange partners, buttons for reposting in social networks, links to the mobile version of the site, to the agreement pages and AML policy. Also there is a schedule of technical support.

You can read about the courses in the section of the same name. It also shows the reserves for each of the directions.

The “Questions” block was created so that clients can find information about the questions they are interested in. Not only the nuances of exchanges are described in detail, but also the details of transfers for individual destinations.

The “Account” section allows you to enter your personal account, as does the button in the upper right corner. For quick navigation to different pages, there is a drop-down menu under “Account”. It has blocks for account and account verification, discounts, affiliate program, and answers to popular questions about attracting referrals.

There is a separate menu on the right side of the page of the personal account. Among its sections are security settings, accounts (offers to save details for autofill data), transactions (history of transactions), XML-file courses, affiliate account, withdrawal of earned funds and investing.

The “API” section has general information about this service. It is designed for site owners who want to offer their customers the possibility of convenient currency exchange and payment acceptance. In the “Contacts” there are channels of communication with operators and working hours. The service also reminds that it does not add itself to the contacts and does not offer its services. In such a case, the client may run into fraudsters. In addition, the administration has noted the site of scam artists, warning users. On the same page there is information that applications are accepted exclusively through the site and Telegram-bot @westchangebot. It can be checked not only by name, but also by ID – 682064944.

At the bottom there are buttons for reposting to VKontakte, Google+, Twitter and Facebook. Also in this part of the page are menu items “Agreement” and “AML Policy”. The first shows the terms and conditions of work with the service, and the second provides information about anti-money laundering procedures. On every page there is a question mark at the bottom right. It allows you to enter the chat room. For convenience, it already has 3 topics for quick transition. There is also an opportunity to ask a question or to clarify some points on the details of the exchanges you are interested in.

The tech support site specifies the operators’ working hours and response times. You can create a request after logging in or as a guest. In this case the administration warns that the request will have the minimum priority.

You have to register on the tech support site separately. In addition to your email and password, you must also enter your first and last name. In addition to the main page of the site, there is a section called “Knowledge Base”. It is likely to contain useful articles for users. It will also be possible to use the search line to find the information you need.

 

E-money exchange westchange.top

WestChange works with Advcash, Qiwi, Yandex, Exmo, Perfect Money, Payeer and cryptocurrencies Bitcoin, Ethereum, Litecoin, Dash, Monero, Ripple, Dogecoin, Stellar, Tron, Tether. You can also fund electronic wallets from Privatbank, Monobank, Visa/Mc cards and withdraw funds to the same details. Service gives an opportunity to buy/sell cryptocurrency for hryvnia without additional checks and verifications by paying the application in Privat24.

After the payment is made, the specified details are instantly replenished. If the operation is not completed within half an hour, you need to go to your personal account on the page “Your transactions” and see the status of the request. If there are no errors, but the funds haven’t arrived, you need to contact support by creating a ticket at the site help.westchange.top.

Refunds are not available for completed requests, they are irreversible. But if the payment has been made and the operation has not yet been completed, you can get a refund minus the 5% commission. Refunds are made within 24 hours on business days.

Paying requests directly by sending funds to the exchanger’s wallet is prohibited. Direct payments are returned with a 5% commission deduction. The same situation awaits the user if he makes a mistake in specifying the details and writes a non-existent account or purse number. In the direction of QIWI payment is also accepted only by link from the site WestChange (through the button “Go to payment”) with the preservation of filled in fields. In case of direct transfer or violation of the rules the application is deleted and the funds are returned with the deduction of commission.

The Yandex.Money referral transaction is automatic, but the payment will be delayed for new wallets for the service for up to 25 hours. Refunds or completion of the transaction before this time are impossible. This delay is valid only for new purses. The following transactions will be completed instantly. Payment amounts may differ at the time of transfer due to changes in exchange rates. In this case, payment is also accepted through the site. If you pay through the app, the money will be refunded minus the commission.

If the client paid the request after its deletion, it will be executed at the rate at the time of crediting of funds or execution of the request. It cannot be higher than the exchange rate at the time of the transaction. Also the request can be deleted with a refund less 5% commission. The decision is made individually for each situation. In any case, you should contact the technical support.

Transaction confirmation for Bitcoin purchases/sales takes anywhere from 30 minutes to several hours. In some cases it has to wait 2-14 days if the network is overloaded. The service selects a fee when sending Bitcoin according to Blockchain.info recommendations, so it cannot affect the time and speed of transaction confirmation.

Project commitments are considered fulfilled when the currency is transferred to the address specified by the user, which is confirmed by the record. Operators do not predict the time of confirmation and do not make recommendations about it. Payments with Bitcoin cannot be cancelled. Only if the recipient himself returns the funds, the client can get them back.

Receiving applications

You can apply for WestChange on the homepage westchange.top. On the left there is a column “You give” with the names of the PS and banks from which the funds will be transferred. On the right side there are not only directions for receiving, but also exchange rates and reserves. After selecting two systems for exchange, the service will redirect to the application form. At the top of the form you can see the details of the transaction – mode, time of crediting, etc. At the very bottom of the form there is a detailed item-by-item description of the transaction registration process.

In the fields for filling in the details, you must specify the amounts and numbers of cards or wallets. Near the lines with the transfer amounts you can see the minimum and maximum amounts available for exchange. Between the columns “Give” and “Receive” the client’s discount is also indicated. For further processing of the transaction, you need to enter your email and check the box agreeing to the rules. If you want, you can also check the box “Do not remember the data you enter”. Following the further instructions, you need to pay for the application and complete the transaction.

WestChange Commission

The exchange at WestChange includes all fees, including transaction fees of payment systems. Information about them will be specified when executing the transaction.

Currency of operations

WestChange works with rubles, hryvnias, dollars and cryptocurrencies.

 

Verification in WestChange

To take advantage of WestChange, you need to register on the website westchange.top and create a personal account. After this procedure, you can activate a savings system of discounts, track the status of applications and transaction statistics. Before registering, you should read the terms of cooperation and accept the user agreement. It is also possible to pass the account verification in order to get additional discount 0,01%. To do this you need to enter your surname, first name, patronymic, passport details and upload a scan or photo of this document. Account verification time is 72 hours.

 

WestChange Bonuses

WestChange offers an affiliate program and a savings system.

Affiliate Program

To participate in the referral program, you must fill out the registration form on the website westchange.top. For each exchange under the affiliate link the client receives remuneration from 1 to 50% of profit. The percentage depends on the amount of transactions made through the referral link:

Accruals are made in dollars. The minimum withdrawal is 1 USD. You can order the withdrawal of funds in the personal cabinet. Receive the earned money can be deposited to Tether, Advcash, Perfect Money, Payeer. You can also withdraw funds in Bitcoin. The minimum in this case – 0.01 BTC.

Cumulative system

To activate the discount system, you need to register on the site. The discount program is cumulative. The main thing is to log in on the site before each transaction. Accruals are made in dollars. The minimum withdrawal amount is 1 USD. For some destinations the discount may be less or 0%. This happens if the service does not make a profit from the exchange. The discount depends on the amount of all transactions made:

 

Complaints about WestChange

WestChange project has more than 4000 reviews on Bestchange monitoring. There are also links on the website of the service to another 12 projects where customers leave comments about working with the exchanger. As a rule, complaints are due to the fact that users do not carefully read the rules of the exchange. Some of them do not like that the service does not conduct the transaction because of the payment directly from the site, but returns the funds minus a 5% commission. There are also clients who have to wait for the first Yandex.Money transaction for 25 hours, after which the rate may not change for the better. There is no rate fixation at the time of creation of the request. In addition, periodically there are delays and problems with transfers in some areas, but the administration of the exchanger quickly resolves such issues, offering an alternative solution – a refund or transfer to the details of other PSs or banks.

The other users are satisfied with their work with the project. Fast processing of applications and the same rapid crediting of funds, a simple site, the ability to earn money by investing and attracting referrals, the accumulative discount – features that like WestChange customers.

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Regulation and licenses westchange.top

The exchanger, which is going to conduct financial transactions on the Internet, must obtain an authorization document. This includes the Webmoney certificate. Before executing the first transaction on a new service, it is worth checking with the administration of the exchanger.

License and regulator

The website of WestChange does not specify whether the project has received a WebMoney certificate. If you are interested in the reliability of the exchanger, it is better to ask the operators about this document.

Where can I complain about WestChange?

To leave a complaint about WestChange, you can write to the operators by creating a request at westchange.top. To do this, you can log in or ask on behalf of a guest with minimum priority. In addition, you can write to the post or in the chat window which is presented as a question mark in the right corner of the site. You can also complain about the service on this page.

WestChange Customer Service

WestChange technical support is available from 9:00 to 23:00 (Moscow time) on weekdays, at night and on weekends – according to a free schedule. You can contact the administration in the following ways:

• by e-mail: [email protected];
• via chat on the website;
• through the technical support site: help.westchange.top.

WestChange User Agreement

The agreement with WestChange is stated in the section with the same name. The text of the document is an offer and offer to use Westchange.top on the specified terms. The agreement spells out the rights and obligations of users who agree to the terms of cooperation:

The project has the right to request from the client the information necessary to identify him, and to block him in case of violation of the terms of the agreement without giving a reason, but with the ability to withdraw the funds available on the resource accounts. The administration can change the terms of the offer, not to provide access to the site, if the client does not provide information to identify him. Also the exchanger has the right:

It is possible to deviate from the regulations in case of situations that are not the fault of the service. Most exchanges involve a third party (bank, PS or other project) that WestChange does not control. Therefore, in case of problems on the intermediary’s side, the time for troubleshooting of the other service or fixing the problem will be added to the deadline according to the regulations.

 

WestChange is a Scam?

WestChange – exchanger, which, in addition to traditional e-money exchange operations and the purchase/sale of cryptocurrency, gives the opportunity to invest in the project and earn money on it. The administration of the service has developed a website not only for the processing of transfers, but also for the work of technical support. So far, there is almost no information on this resource, but there should be useful articles in the future. It is also possible to create a ticket through this site to ask questions about cooperation with the exchanger.

The service also has some disadvantages, including the lack of information on the project’s receipt of a WebMoney certificate. Also, customers note some unfortunate conditions that bring inconvenience and partial loss of funds, for example, because of the refund fee. But in general, users remain satisfied with the work of the exchanger and the speed of automatic processing of applications. Therefore, we can conclude that WestChange is not a scammer’s scam or fraudulent scheme, but a reliable project that cares about the safety of personal data of its clients and their finances.

 

Conclusion

WestChange has been working in the field of digital money transfers, cryptocurrencies and banking for more than 3 years. During this time, the service has established itself as an honest project, which fulfills its obligations to users in full. Today, the service offers clients the following conditions:

• a handy site with detailed information;
• quick processing of applications;
• automatic processing of transactions;
• tech support site;
• participation in the affiliate program;
• a cumulative discount;
• earnings from investing.

The service also has minuses. Clients don’t like the fact that there is no rate fixing for the time of checking the Yandex.Money account. Also, many users consider the 5% commission on the return of funds in case of errors of the client or the transfer not through the site or the Telegram bot to be a drawback. Delays and problem situations that may occur from time to time, the administration tries to resolve as quickly as possible. But operators warn that they often can not affect the problem because it is associated with the work of the bank, PS or other service.

Clients who have already transferred money using WestChange can leave their feedback on this page and tell if there were any problems or if everything went well. Other users will be able to study the comments and evaluate the service to make a choice of exchanger. Feedback on projects affects their rating, which helps determine safety.