Insurance company | |
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Official website | |
Social network | |
Company owner | EKTA |
Types of support | |
Phone Support | |
Languages | English, German, Spanish, Turkish, French, Chinese, Finnish, Hebrew, Italian, Japanese, Korean, Polish, Portuguese, Azerbaijani, Georgian, et al. |
Number of insurance programs | 3 |
Licenses | Licensed |
Mobile apps | No mobile apps available |
Affiliate Program | No |
Advantages | You can quickly obtain a tourist insurance policy online A lot of positive feedback about the company Quality support service Convenient rates and low prices Ability to manage your subscription via messenger |
Disadvantages | There are overlaps with insurance payments |
Company requisites | Legal name: EKTA |
Date of update | September 3, 2024 |
Overall assessment | 8.6/10 |
Is EKTA a Scam? Complete Review and Real Customer Feedback
Contents
EKTA — insurance company. The company specializes in the sale of travel insurance. You can buy your policy online by selecting a suitable rate. To do this, all you need is a fast internet connection and your computer or cell phone. In order to understand whether the EKTA insurance is not a scam, let’s get acquainted with the work of the company closer.
Why EKTA?
EKTA – an insurance company, which has already managed to make a name for itself, among the firms offering insurance services for tourists. Advantages of insurance in ektatraveling.com:
- You can get insurance online, you don’t have to go anywhere;
- 24/7 support;
- relatively low prices;
- convenient rates;
- managing your subscription via messenger.
The site is made so that you can download it from any device.
Insurance on ektatraveling.com
EKTA specializes in travel insurance, but you can also buy regular medical insurance or insure household appliances and digital devices from the company.
Travel insurance programs by EKTA
You can purchase insurance for your trip online on the company’s website. To do this, you need to choose a tariff and specify the period and country where you plan to travel. The tariffs are presented in the form of subscriptions so that you will know at a glance which set of services you are buying.
For the Start tariff the deductible is 25%. This is the amount that the insured pays when an insured event occurs. The amount for treatment or other services is shared between the client and the insurance company. After paying this plan, one can expect medication coverage, treatment as a result of injury, doctor’s call and examination, repatriation of the body to the home country in case of death. The plan also includes ambulance call, diagnosis and treatment coverage for covid-19. Care is only provided if there is no alcohol in the blood. Gold plan additionally includes care for exacerbation of chronic conditions and obstetric care for pregnant women up to 27 weeks. Blood alcohol content is not tested.
If you choose MAX+, you can also count on emergency dental care, cab to the hospital, medical evacuation to the country of residence, payment of telephone expenses (not more than 100 USD). The coverage is also designed to cover loss and delay of luggage, loss of documents, compensation for damage resulting in breakage or damage to rental equipment, payment for accommodation in the hotel of a relative for the period of inpatient treatment and his/her travel in case of hospitalization or death of the insured. This package also includes legal assistance: payment for the services of a lawyer, interpreter, bail for release from arrest, reimbursement of expenses for the execution of documents for returning to the country of residence. The insurance also includes reimbursement for flight delays of more than one hour. Drivers also choose this tariff, as it includes transportation of a car to the nearest service station and reimbursement in case of sudden breakdown or damage as a result of an accident. Expenses related to search operations are paid. Expenses in case of force majeure (accident, including death, disability, etc.) are compensated.
How do I get insurance at ektatraveling.com?
You can arrange for insurance on the website or by calling the toll-free multi-channel phone number, which is available at ektatraveling.com. An application form is available on the website. In it you need to select the tariff, type of vacation, travel time and country. At the next steps, personal data are specified. After verifying the data, the service will redirect to the payment page.
How do I pay for insurance at EKTA?
You can pay for travel insurance online immediately after registration, with your bank card. Medical policy or property protection policy is paid after agreement with the manager by transfer according to the received details.
Bonuses on EKTA
The company does not have its own bonus program, but there are occasional bonus offers or seasonal discounts.
Reviews About ektatraveling.com
Although the company is relatively young, but on the Internet you can already find many reviews of EKTA’s work, and they are mostly positive. The rare negative records are associated with those cases when there was a failure or delay in payment. The support service tries to keep track of such reviews and promptly resolve issues with payments.
The company’s website also has most positive reviews. Most customers write that after an insured event they quickly received all payments under the policy without waiting and drawing up additional paperwork. It is worth noting that almost all reviews are related to the registration of the most popular insurance program – travel insurance.
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Regulation and License of Ekta
Before concluding a contract with any company, not only insurance, you should always check all of its freely available documents, so as not to fall into the trap of fraudsters.
License and regulator
The company EKTA was opened in 2018 in Kiev. All necessary licenses, as well as the certificate of registration of the legal entity can be found in the section with the documents on the website. Many documents are scanned copies that are available for downloading and viewing. The company has a license for insurance activities.
EKTA Customer Service
You can contact the insurance company’s support service by phone or by calling back from the website. You can also write a message by mail or use the feedback form on the website. EKTA support service is available 24 hours a day. It is also possible to send a message through social networking groups. According to the feedback, the support service responds quite promptly.
Ektatraveling.com User Agreement
When you order a policy, your user agreement is prepared individually. It will include personal information and insurance options. But there is a standard user agreement on the site, which, like the rest of the documents on the site.
In the agreement you can find the details of the company. In addition, all the services that are included in the rates are duplicated there, for example, treatment in case of Covid-19 disease is included even in the simple basic rate. If you need urgent dental care, dentures, X-rays, etc. abroad – this is not included in the insurance and you will have to pay about 500 euros separately, depending on the services rendered.
There is a table in the agreement that shows the rules for the rates. And when you buy a monthly subscription, the rates are valid if the stay abroad does not exceed 15 days.
The contract is quite detailed. It contains all the clauses related to compensation of expenses in case of insured events. And one more important point: the validity of the insurance contract is 40 days. And after it expires, if you still need treatment, it is better to contact the insurance company to draw up a new contract.
Is EKTA a Scam?
EKTA – is a young insurance company. The main specialization of the company: travel insurance. This type of insurance you can arrange online and pay with a bank card, as quickly as possible. You can contact managers and support service 24 hours a day. We have studied how EKTA service works, its features, pros and cons and although there are no signs of fraud.
When you sign up for insurance, keep in mind that except for travel insurance on the website there is no more information about the prices of other types of insurance, all information must be obtained from the managers. But despite this, reviews of the company’s work are mostly positive, all documents and licenses are presented on the site and are available for downloading and viewing.
Conclusion
One of the benefits of insurance in EKTA is that you can take out a travel insurance policy at any time and from any place by paying with a bank card. The site is made according to a typical template and it is easy enough to find the information you need, although there is not much information on the types of insurance presented. If you have any questions when taking out an insurance policy, our managers will answer them promptly. The platform is protected by a network security certificate, so payments through the site are secure.
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