Wish is this a scam? Review and Customers Reviews

Wish – is a leading shopping site and mobile app that has a huge number of products available with worldwide delivery. Products are shipped directly from sellers, so prices for 60-90% are cheaper than in stores.

There are a lot of reviews about the site. There are plenty of negative and positive comments. So it’s worth figuring out what customers like, and what causes problems more often. This review will give an opportunity to clarify this point and find out if online store Wish a fraudulent scam.

 

Why Wish?

Wish is a platform on which various sellers offer their products with delivery worldwide. The main advantage of the site and the app are large discounts, special offers and a wide selection of popular products. The company’s site has a catalog with several sections. But no sorting or filters are offered. This is not very convenient for finding the right products. Background information is only in the personal account in the “Q&A” section. Payment is possible in several ways, delivery is made all over the world, which can take quite a long time.

What can you buy at Wish?

The catalog includes several sections:

• popular – goods from different categories that are in the greatest demand;
• Recently viewed;
• offers – products with discounts and affordable prices;
• close – a list of self-checkout stores available in the customer’s city;
• Brands – a list of companies whose products can be viewed.

There is also a “Categories” section, which offers several pages:

• Children’s goods – clothes, shoes, toys, care products, etc.;
• Fashion – men’s and women’s clothing and shoes;
• Accessories – tights and stockings, socks, gloves, jewelry, glasses, hats and scarves, masks, watches, etc;
• bags and purses;
• home goods;
• gadgets;
• Hobby – products for creativity, sports, pet supplies, etc;
• Interior – souvenirs, decor, bedding;
• cosmetics – grooming products, makeup, beauty and health gadgets;
• shoes;
• phone add-ons;
• hours;
• tops – T-shirts, T-shirts, sweaters and sweaters, blouses and blouses;
• pet accessories;
• dresses;
• underwear;
• For the kitchen;
• pants;
• auto.

 

How do I find the product I want on wish.com?

To search, there is a line at the top of the page, in which you must enter the name of any product. You can also view the sections of the catalog. They correspond to the categories of goods. But there are no filters or sorting, which is not very convenient for a quick search.

Product card

In the gallery with products for each item there is a photo, names, prices, discount and the number of people who have bought this product. By clicking on the desired product, you can open a window with a detailed description, photos, price, colors and sizes, and reviews. There’s also information about terms, shipping costs, and the seller. The product can be added to the cart or the list of favorites. There is an opportunity to open a tab with similar items.

 

How do I order from Wish?

You can place your order in the mobile app or on the store’s website wish.com.

How do I sign up for wish.com?

To register, you can fill out a form or use Facebook, Google, and Apple authorization.

Personal Cabinet

In my personal account on the website wish.com there are several sections:

• Earn. A page with information about attracting customers and getting bonuses for doing so. There’s also a recommendation story and a link for referrals.
• Wishlist. The section contains all products added to the favorites.
• Basket.
• My orders.
• Login Bonus. Vish offers a 50% discount for 7 stamps earned for daily entry. Each day you can receive 1 stamp. After 7 days of daily entry you can get a bonus.
• Bonuses. On the page there is a balance of accumulated points in the opportunity to translate them into discounts.
• Customer Service.
• Q&A.
• Settings – notifications, account settings, payments, address management.

How do I place an order on vish.com?

To make a purchase on the website wish.comThe cart should be added to the site or in the app. Going to the page with it, you need to fill in personal data, delivery address, choose a payment method and follow the instructions of the service.

Additional features

Additionally, the company offers to buy gift cards and employs those who wish to.

Gift cards

Wish branded e-gift cards may only be used for Wish merchandise purchases. Purchase and use of cards is subject to the following terms and conditions:

• The cards are available in several countries, including Belgium, Denmark, France, Germany, Ireland, Italy, the Netherlands, Spain, Sweden, Switzerland, and the United Kingdom.
• Cards are non-refundable, and Wish will not refund your purchase. Cards are valid in the currency in which they were purchased and can only be redeemed in the appropriate currency.
• Cards cannot be exchanged for real money. Refunds related to items purchased with the card are available only for Wish Cash.
• Cards are transferable, but they are disposable. The first account to which the card code is entered will be credited with the cost of the card.
• Cards can only be used in the amount of 200 euros (200 pounds sterling, 1,500 Danish kroner, 250 Swiss francs, 2,000 Swedish kroner) for one day.

Employment Opportunity

The benefits of working at Vish:

• flexible work schedule;
• weekly virtual activities and classes;
• beneficial vacation options for young parents;
• a rich package of medical services for the employee and his family, as well as payment for fitness;
• education scholarship, management training programs and seminars.

Wish.com has a list of jobs and cities where jobs are offered.

 

Mobile application

Vish has mobile applications for Android and iOS. It makes it easy to browse the catalog and place orders. The app is rated 4.5 points. The negative comments are more about the work of the store itself, not about complaints about the program.

 

Payment and delivery at Wish

Goods ordered on Wish are shipped worldwide. There are several convenient ways to pay.

How do I pay for my order at vish.com?

There are several ways to pay for orders:

• Visa, Mastercard, Maestro, Discover, Cirrus and American Express cards;
• Google Pay and Apple Pay;
• iDEAL;
• PayPal;
• EBANX (bank cards, OXXO, Boleto);
• Klarna.

The prices on the site are shown in the local currency. If using credit card in foreign currencies, an additional fee may be charged.

Ways to deliver the product

The shipping method depends on the seller who ships the items. As a rule, it takes 1-2 days to ship orders. But this time may vary depending on the store and the destination point. To find out the possible delivery time, on the page “My orders” you need to select “Where is my parcel? In the window that opens you can track the status of your order. The cost of delivery is specified when you pay for your order. Prices depend on the size and weight of the products, as well as the address. Since your order may include items from different sellers, shipping rates are calculated separately for each item. If necessary, you can change your shipping address within 8 hours after order placement. To do this, click on “Change address” in the section “My orders”.

Ways to return merchandise

EU customers can return items within 30 days. Products that cannot be returned include CDs and software, hygiene products with a damaged seal. Except in cases where the seller has sent goods by mistake, the order was damaged or defective, the customer must pay to send the products back. To make a return, you have to find the order in the history and click on “Customer Service”.

Upon receipt of a returned order, Vish will refund the purchase amount and shipping fees. Special or expedited shipping fees are not refundable. To check the status of your refund, you must visit with your order history. If it is made according to the payment method, it will take 5-10 days for the money to be returned to the buyer.

 

Vish Bonuses

In addition to bonuses for entry, purchases and reviews, Vish offers to attract friends for rewards. There are also many discounts, promotions and specials. For example, you can spin the wheel and get access to items at discounted prices.

Attracting customers

By inviting friends, you can earn up to $100. Wish cash. Rewards can be earned for first-time registrants and for existing Wish users who have not purchased anything in the last 30 days. For each referral, $5 can be earned after submitting an order. A user who registers through an affiliate link will also receive $5 for a Wish purchase.

Discount for daily admission

You can get stamps for logging in every day. When a customer collects 7 stamps, they receive a bonus in the form of a 50% discount.

Bonus Program

Using the site and app, you can earn bonuses for your next purchases. You get 100 points for an order, and 10 points for a review or photo with a comment about the store. The accumulated bonuses can be used to purchase coupons and discounts. The received points do not burn out and allow you to use them indefinitely.

Referral program

As part of an affiliate program from the spa network Admitad Site owners and webmasters can make a profit by attracting customers to the site.

 

Complaints about Wish

Product reviews are available at vish.com. In the card of each item customers can leave their opinion about the products.

You can find comments about the site itself in app stores and on third-party sites. Opinions about the store are divided into positive and negative. Satisfied customers note low prices, the opportunity to buy goods at discounts, and a large selection of popular items. Customers who didn’t like shopping at wish.com talk about the long wait for delivery, the poor quality of goods, the discrepancy between the products received and the claimed characteristics, problems with returns and the silence of technical support.

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Supervisory authorities

The company is registered in the United States, so it is subject to the laws of that country. The Q&A section has the following documents and rules:

• privacy policy;
• community rules;
• return policy;
• rules regarding Wish Cash and gift cards;
• Wish tax rules for Wish customers;
• cookie policy;
• enforcement policy
• the rules for obtaining;
• terms of use;
• intellectual property;
• compliance guarantee.

View the user agreement at wish.com

Wish.com User Agreement

The offer agreement is published on wish.com. For convenience, a clickable menu with the paragraphs of the document is offered. The text is in English, so you need to use a translator to familiarize yourself with it.

You can read the privacy policy on the page. There are also several other documents with the rules for using the site offered in the “Q&A” section.

Customer Service

You can write to technical support by e-mail: [email protected], as well as in social networks. You can also call 1-800-266-0172 or ask your question via a form in the “Support” section of your personal cabinet.

 

Wish is a divorce?

Wish – is a marketplace where sellers from all over the world offer their products. It is the large assortment and delivery to any location that customers like. Customers also note the constant discounts and the availability of popular products. But often the delivery is delayed, and the quality of the selected goods does not match the declared quality. The site of the store is not very convenient, as it doesn’t provide for the use of sorting and filters.

There aren’t enough categories, either. For example, children’s products are collected in one section, so in order to find the right product will have to review more than a dozen pages of products. Given these points, we can’t call Wish a fraud. But if you plan to make orders on this site, be prepared to face these problems.

 

Conclusion

Wish – is an online store that can be recommended as a site with an extensive catalog of popular products at affordable prices. Also, discounts up to 90% are constantly offered, which allows you to save on purchases. But customers should be prepared for long waits for packages and other problems. If you have ordered from vish.com, leave your review of the platform on this page. It will help you evaluate the site objectively and compile a rating of similar sites.