Banggood
Total reviews 6
No complaints yet
2.4
Online hypermarket of goods from China with a huge assortment, discounts up to 90%, promotions and lucrative bonus, affiliate program.
Online store
Official website
Head Office
Room 38, 11/F, Meeco Industrial Building, 53-55 Au Pui Wan Street, Fotan, Shatin, N.T., Hongkong
Date of foundation
2006
The owner of the company
Banggood Technology Co Ltd.
Types of support
[email protected]Live ChatFeedback form on the siteHelp CenterVKTwitterFacebookTwitterInstagram
Social media
Languages
English, Spanish, Italian, French, German, Russian, etc.
Bonuses
Payment methods
Bank card (Visa/MC), American Express, PayPal, Boleto, iDeal, Webmoney, Sofort, Dotpay, Qiwi, OXXO, etc.
Buying on credit
No
Installment
No
Store category
Digital and household appliances, Tools and gardening equipment, Beauty and Health, Furniture and household goods, Clothing, shoes and accessories, Sports, Goods for children, Goods for creativity and books, Goods from China
Project Features
Online store of goods from China offers a huge selection of products from different categories at discounted prices
Additional services
Shipping
Wholesale Sales
Blog
Affiliate programs
Project regions
The whole world
Shipping methods
Courier delivery, Transportation companies
Courier services
EMS
Transportation companies
Air Mail, Sea Freight
Delivery time
From 10 daysDepends on the remoteness of the country
Free shipping terms
For VIP club members
Mobile applications
There are mobile apps (iOS / Android)
Affiliate Program
RegistrationUp to 14% for each paid order
Benefits
Large assortment of goods from China at discounted prices
Free shipping option
Beneficial promotions and sales
Constantly updated range of products from manufacturers
Ability to send by EMS postal service
Convenient payment methods
Convenient mobile app and 24/7 support
Drawings and auctions for regular customers
Disadvantages
There are failures with returns and delivery
Regulatory agencies and laws
Legislation in Hong Kong
Company requisites
Overall assessment
8.8/10
Date of update
04.03.2023
    More on that
      Address
      Room 38, 11/F, Meeco Industrial Building, 53-55 Au Pui Wan Street, Fotan, Shatin, N.T., Hongkong

      Banggood is this a scam? Reviews and description

      Published: September 25, 2020 Updated: March 4, 2023


      Online Hypermarket goods from China Banggood offers a huge selection of items at discounted prices and with the convenience of being able to order through the website or mobile app.

      The company has its own bonus program, the site is constantly running promotions and sales with discounts up to 90%. In order to find out if the Banggood online store is a scam, let's get to know it better.

       

      Why Banggood?

      The online store has been operating for more than a year. On the site banggood.com Banggood offers a huge selection of products from a wide variety of categories, shipped from China. The advantages of ordering through Banggood:

      • the possibility of free delivery;
      • beneficial promotions and sales;
      • A constantly expanding assortment of products from manufacturers;
      • possibility of sending by EMS postal service
      • a wide range of payment options;
      • a handy mobile app;
      • 24-hour support service;
      • raffles and auctions for regular customers.

      The home page, as well as many other sections on the site banggood.comThe following material has been translated into various languages, but it is a machine translation that may not be accurate.

      What can I buy at Bangoud?

      On the platform of the online hypermarket, as we have already written, is a huge selection of products - 200 thousand items of products from more than 14 categories:

      • digital technology;
      • home and garden products;
      • clothing and accessories;
      • home appliances;
      • network peripherals;
      • baby products;
      • jewelry and costume jewelry;
      • auto goods;
      • cosmetics, etc.

       

      How do I find a product at banggood.com?

      New arrivals, bestsellers and discounted items can be found directly on the home page banggood.com. The catalog of all products is available from the left menu of the site. For ease of navigation, the catalog is divided into product categories.

      Product card

      The product cards on the site of the store are quite detailed. On each product card you can find its detailed photo review, links for social networks, price, full description, material and characteristics and a button to order the product in one click (but this still requires registration on the site). If an item is not on sale, you can add it to your favorites or leave a request for a pre-order. In addition, at the end of each card there are customer reviews and links to similar products from the store's catalog.

       

      How do I order from Banggood?

      You can order through the site by registering and opening a personal account, or through a mobile app.

      How do I sign up at banggood.com?

      Registration on the site banggood.com will take no more than 10 minutes. To do this, you need to go to the login menu of your personal account and fill in all the fields, following the prompts of the system. After registration, you will receive a discount coupon $20. Verification of the account is through a link sent to the e-mail.

      Personal Cabinet

      Opening a personal account on the site is necessary not only to store the history of orders and expedite the procedure for further orders, but also to become a member of the service bonus program. Through a personal account, you can also track the delivery of your order.

      How do I place an order at bangud.com?

      In order to place an order at the online store, you just need to select the products, add them to the cart, register if you are shopping for the first time, and, having formed an order, send it to the site. You can also place an order through the company's mobile app.

      Additional features

      The company has many additional features for its customers, which can be found in the basement or through the site map.

      Partnerships and wholesale purchases

      You can become a partner of the company. To do this you need to submit an application on the site and send it to the marketing department of the store. The store presents you a list of products available for sale on your resource. You take care of ordering and send applications to the central office. In the same way the store provides discounts and additional privileges for wholesale customers.

      Blog

      The store runs its own blog dedicated to fashion and beauty. By submitting your photos with images collected from the items purchased on the site, you can get extra bonus points, which can then be exchanged for a discount when ordering.

       

      Mobile application

      The store's mobile app can be downloaded from App Store, Google Play, and the store's website. By downloading the store's mobile app you will be notified of all promotions, new offers and additions on the store's website.

      The app duplicates the company's web catalog and the functionality of your personal account. You won't need to log in to your personal account on the site every time, you will be able to place and track orders from your cell phone.

       

      Payment and Shipping at Banggood

      On the site of the store there is a wide choice of payment options. You can arrange for delivery by air or ground mail.

      How do I pay for my order?

      The site of the store offers a huge range of options for paying for the order. This includes bank cards of practically all payment systems, web wallets, mobile app, and more. But, please note that depending on the payment method and currency you choose, there may be a fee.

      Shipping methods

      The cost of delivery, speed and type of delivery depend on the country and address. Most of the delivery is made by mail. When ordering, you can choose:

      • Express delivery - from 10-15 days;
      • by airmail - up to 20 days;
      • Regular mail - up to 25 days.

      Please note that delivery times for orders are currently extended.

      Ways to return merchandise

      One of the advantages of the service is a very convenient return system. You can return a product not only if it was damaged during delivery, of poor quality, or defective, but also if you simply don't like it. You will have 7 to 180 days to do this after you receive your order. You can return the item only by mail, after filling out the return form on the store's website.

       

      Banggood Bonuses

      The online store Banggood has many great offers: discounts from manufacturers, coupons and special offers. You can keep track of new promotions through the home page of the site, social networking groups or the mobile app.

      Gifts for beginners

      All new customers online store gives a coupon for a discount $20 and a free gift.

      Promotions and discounts

      The following promotions are currently valid:

      • discounts up to 85% on men's clothing and accessories;

      • up to 70% off on BlitzWolf merchandise;

      • discounts of up to 50% on home goods;
      • fast deals with discounts up to 90%;

      • auctions-raffles of products from the section of digital technology;
      • goods from $9.9;
      • discounts up to 55% on brand offers, etc.

      Bonus Program

      You can become a member of the loyalty program after registering and placing orders. Points, which can then be exchanged for a discount on orders, can be obtained not only for orders, but also for other actions on the site:

      • write a review of an item you bought in a store;
      • add your photos to the company blog;
      • by adding information to your profile;
      • Sign up for social networking groups, etc.

      Coupons

      You can get discount coupons from 10 to 25% by doing different things on the site. For example, you can get a 20% discount coupon when you register. When you download and install the mobile app, it's 10%. Coupons can come by email and when you place an order.

      VIP Club

      The company has its own VIP club. More information on how to get extra points is available after registration. Club members get additional privileges:

      • gifts from the store for your birthday;
      • access to exclusive sales;
      • coupons for free shipping.

      Referral program

      The company has its own referral program, by becoming a member of which you can receive up to 12% of income from each purchase made by transferring from your resource. To become a member of the program you need to register and get a link code for your resource. From the Spa Network ePN you can also get a reward: 6% of the amount of the paid order.

       

      Complaints about Banggood

      There are different reviews on the work of the store: both positive and negative. Among the positive reviews write about a large selection and favorable, low prices. Many customers note that the portal can compete with other popular online hypermarkets of goods from China.

      There are also many negative comments about the work of the store and most of them say that the delivery of goods is not organized in the best way, orders often take too long. Often customers write that it is difficult to contact the support service. But even among the negative reviews many customers note that if the order is delivered incomplete or of poor quality, the company returns the money rather quickly.

      If there are any reviews about the Banggood online store, we'll be sure to post on social media. Sign up so you don't miss anything!

      Please keep yourself informed about news and complaints. We copy the most valuable information to social networks, so please sign up!

       

      Supervisory authorities

      The online shopping service Banggood.com is owned by Banggood Technology Co Ltd, which, in turn, is a subsidiary of the well-known Chinese company - Cyllar Co Ltd, with offices in London, Hong Kong and Cyprus.

      The office of Banggood Technology Co Ltd is located in Hong Kong at Room 38, 11/F, Meeco Industrial Building,53-55 Au Pui Wan Street,Fotan, Shatin, N.T., HONGKONG. Its activities are governed by the laws of Hong Kong.

      banggood.com User Agreement

      You can read the user agreement when you register. It is best to do this on the English version of the site, machine translation of the document may be inaccurate. You should pay attention to the fact that in different countries some features and services of the site may not be available.

      If there may be suspicions that the client is acting illegally, the company has the right to block his account.

      The store is a distributor of Chinese companies, whose products it sells through its website, so if the product descriptions, also provide the companies themselves and the final appearance may differ from what is presented on the site.

      If a disagreement cannot be resolved through the company's support service, it will be resolved in accordance with the laws of Hong Kong.

      Customer Service

      If you have any questions about the service, you can write a message through the feedback form in your personal account and chat with a consultant in the mobile app. The site has a large section with detailed answers to most of the most frequently asked questions FAQ.

       

      Is Banggood a scam?

      Online store Banggood - is a service through which you can buy a lot of goods from China at reduced prices. The company offers the opportunity not only to be its customer, but also to become a partner both online, selling goods through its resource, and physically, making wholesale purchases. We have studied how the banggood.com online store service works, the store platform, its offers, bonus program and documents, and we can say with confidence that Banggood is not a scam.

      But it should be taken into account that a lot of negative feedback on the service indicates problems with delivery. Banggood has a lot of really good offers. This includes bonus programs, and discounts that reach up to 90%, and the possibility of free delivery, and much more. And also many customers note that it can be very profitable and convenient to place orders on the store's website.

       

      Conclusion

      Banggood - is a service that is constantly evolving, adding new bonuses, features, and products. Because of the machine translation, at first glance, it may seem that many of the offers from the company are duplicated. You should also pay attention to the fact that many offers are made by pop-ups and if your browser has the option to block them or you are browsing the web catalog from your cell phone, you may not see many offers.

      For the convenience of shopping online store Banggood launched its mobile app and by placing orders through it, you will not only be aware of all the new products appearing on the site, but also receive additional discounts. All payments through the site are protected by a network security protocol, which is also an advantage.

      Assortment of goods
      47%
      Easy ordering
      53%
      The work of the store delivery service
      47%
      Convenience of returning goods
      47%
      2.4

      Reviews

        Banggood reviews

        6
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        • In ascending order of rating
        • In descending order of rating
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        • First the old ones
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      • 3
        Review approved for publication Rate your review 0
        0
        0
        Assortment of goods
        80%
        Easy ordering
        80%
        The work of the store delivery service
        60%
        Convenience of returning goods
        20%
        Defective device will not be replaced

        Solar station used 3 times, then defective. Email correspondence for over 1 month. But the exchange for a new device is refused. Now the solar panels purchased with it are also useless. Very annoying

        Minuses
        • Device defective after 3 x use and banggood refuses to repair or replace it
      • 1
        Rate your review 0
        0
        0
        Assortment of goods
        20%
        Easy ordering
        20%
        The work of the store delivery service
        20%
        Convenience of returning goods
        20%
        Imperfect site (online store)

        I ordered on Banggood watches 31.12.2021g, paid by card, track number to the border of China was tracked, then — total silence. Communication with the site no — buttons are present, but no connection! Already ended estimated delivery time, the track in Russia is not tracked, as a result — no goods, no… Read more

        Positive
        • I don't see
        Minuses
        • no goods, no communication
      • 1
        Rate your review 0
        +1
        0
        Assortment of goods
        20%
        Easy ordering
        20%
        The work of the store delivery service
        20%
        Convenience of returning goods
        20%
        Bungood - imperfect site (store)

        Ordered watches 31.12.2021g, paid by card, track number to the border of China was tracked, then — total silence. No communication with the site — the buttons are present, but no connection! Already ended estimated time of delivery, the track in Russia is not tracked, as a result — no goods, no connection… Read more

        Positive
        • I don't see
        Minuses
        • The delivery time has passed, the track is not tracked beyond China, there is no way to connect with the store.
      • 2.5
        Rate your review 0
        0
        0
        Assortment of goods
        20%
        Easy ordering
        60%
        The work of the store delivery service
        20%
        Convenience of returning goods
        100%
        The product does not work. It takes a long time to send it. There is no normal feedback. Mail advertising - daily

        I was looking for a socket with a radio remote, as I could not find it in my country. After ordering, they wrote at first that the product is not yet available, waiting for them from the factory. We waited, a few months later they sent it back. The remote control does not adjust in any way. The manual… Read more

        Positive
        • Cheap
        Minuses
        • The product does not work. It takes a long time to send it. There is no normal feedback. Mail advertising - daily.
      • 2.5
        Rate your review 0
        0
        Assortment of goods
        60%
        Easy ordering
        60%
        The work of the store delivery service
        60%
        Convenience of returning goods
        20%
        Banggood was once a great store. I...

        Banggood was once a great store. I made dozens of purchases. There was a great customer attitude, I liked everything. And now I don’t have anything there. I don’t buy because of the totally inadequate prices. And all their price tags are supposedly discounted, so you can’t apply points. And even with… Read more

      • 4.5
        Rate your review 0
        0
        Assortment of goods
        80%
        Easy ordering
        80%
        The work of the store delivery service
        100%
        Convenience of returning goods
        100%
        There are both positive and negative comments...

        There are both positive and negative comments about Banggood. Among the satisfied customers there are those who liked the favorable prices and a large assortment of goods from China. Users complain about delivery, its long waiting time, problems with feedback and lack of support on Russian language… Read more

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