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SteelSeries - The online store of the gaming mouse, pad and headphone company. Discounts and special offers for gamers.
Online store
Official website
Head Office
Havneholmen 8, 1. floor, 2450 Copenhagen SV, Denmark
Date of foundation
The owner of the company
SteelSeries ApS
Types of support
[email protected]Feedback form on the siteChatRedditTwitterFacebookInstagramDiscord
Support by phone
Social media
English, Spanish, French, German, Chinese, Turkish, Ukrainian, Russian, etc.
Payment methods
Bank card (Visa/MC), PayPal
Buying on credit
Store category
Software & Games, Music & Sound, Digital & Home Appliances
Project Features
Online store of games and accessories for gamers from the famous developer of goods for eSports
Additional services
Tech Blog
Press releases
Project regions
The whole world
Shipping methods
Courier Delivery
Transportation companies
DHL, FedEx
Delivery time
Until 24 hoursFor digital goods
From 5 daysFor technology
Mobile applications
No mobile apps available
Affiliate Program
RegistrationPaid order - 5%
Huge selection of exclusive eSports merchandise
Guaranteed quality branded products
Convenient ways to deliver and pay for orders
Promotions and sales
A well-known company with a solid reputation
Warranty from 2 years
Possible delays in equipment delivery
Regulatory agencies and laws
Danish Tax Ministry
Company requisites
Overall assessment
Date of update
    More on that
      Havneholmen 8, 1. floor, 2450 Copenhagen SV, Denmark

      SteelSeries is this a scam? Reviews and description

      Published: 11 January 2022 Updated: February 14, 2023

      SteelSeries for more than twenty years is known among the manufacturers of goods for gamers and cybersports. Game consoles, keyboards, mice and headphones, new games and software. At the same time the list of products in the store's catalog is always updated. The company itself participates in cybersports competitions, sponsoring tournaments and or hosting individual games.

      The SteelSeries representative portal is made so that you can find the device you need, quickly place an order, and, if necessary, get more information from the developers' blog. To find out if buying games and accessories from is beneficial, let's take a closer look at the store's portal.


      Why SteelSeries?

      The company began working in the field of eSports in 2001. SteelSeries for Glory sponsors professional players, runs its own tournaments, and develops software and accessories for professional gamers. The company's devices are at the top of the list of technical innovations. Advantages of shopping at the portal

      • well-known company;
      • a large selection of technical innovations;
      • promotions and bonus offers;
      • subscriptions for gamers.

      Portal online store saturated with information about the company's products, software, and opportunities: job openings, a developer blog, news from the world of gamers, a newsletter, and more.

      What can I buy at

      The company's catalog is loaded:

      • games and software;
      • wired and wireless headsets;
      • Game controllers, keyboards and mice;
      • game mats;
      • accessories;
      • branded clothing.


      How do I find the right product at SteelSerious?

      The store's portal is divided into two parts. One catalog is entirely devoted to game components. The other is loaded with games and software for developers. Separately in the top menu of the site you can find a link to the section with themed clothing.

      Product card

      Product pages in the catalog are made according to a typical template. On each card customers will be able to find:

      • photo or video (if available);
      • item;
      • information about the device;
      • price with all current offers;
      • data on availability in stock;
      • benefits and features of the product;
      • a line of related accessories;
      • frequently asked questions.


      How to order?

      Only registered users can make a purchase on the site. Creating a personal account will not take more than 10-15 minutes.

      How do I register on the SteelSeries website?

      To open an account, use the link in the top menu of the site. Add your contact information in the appropriate fields and submit it to the site.

      Personal Cabinet

      Information about the history of orders and payment details is saved in the customer's personal account. By logging in to the site under your account, you can send messages to the support service and communicate with game developers on the blog.

      How to place an order?

      To make a purchase, register, add selected items to the cart, pay, by bank card or web wallet and arrange for delivery. Via site you can trace the order.

      Additional features

      The store's website contains information about features and resources that may be helpful.

      • Jobs. If there is not a listing you are interested in, send your resume to the address provided.
      • Newsletter. By subscribing to the mailing list, new customers receive a discount on their first order at 10%.
      • Blog. The company maintains a blog with articles about new cybersports competitions, games and technical innovations.


      Mobile application

      The store does not have its own app yet, but the site has an adaptive design, so you can order through any browser.


      Payment and shipping at

      Store SteeleSerious offers convenient delivery and payment methods. Digital goods are delivered on the day of order through a download link sent to your personal account or by e-mail.

      How do I pay for my order?

      To pay for purchases, the store offers to use a bank card of any of payment systems, other than national and PayPal.

      Ways to deliver the product

      Ordered equipment is delivered via transport companies DHL and FedEx. Information about the regions available for delivery can be found on the card of each product.

      Ways to return merchandise

      The company gives you 30 days to return the product. You will need to leave a message for the support service to clarify the possible ways.


      SteeleSerries bonuses

      The store has prepared a good selection of bonus offers. Information about new promotions is published on the site and in the company's social networks. Many offers are limited in time.


      The online store sometimes has sales, where you can buy goods at bargain prices.

      A gift game

      Since the beginning of the year there is a promotion on headphones, on the purchase of which you can get the game as a gift.

      10% discount when you sign up for the company newsletter

      To new subscribers the store gives a discount of 10% on a new order.

      Affiliate Program

      The action of the program for partners of the company is now suspended. But it is possible to cooperate with the company using the CPA-network Admitad. For each purchase by your invited users you will receive up to 5% of the order amount.


      Complaints about SteelSeries

      We managed to find quite a few comments from customers about the store SteeleSerious. Almost all entries are positive. They praise the quality and selection of goods, the speed of delivery and the work of the consultants.

      If there are any reviews about the SteelSeries online store, we'll be sure to post them on social media. Sign up so you don't miss a thing!

      Please keep yourself informed about news and complaints. We copy the most valuable information to social networks, so please sign up!


      Supervisory authorities

      SteelSeries ApS is registered in Copenhagen and is governed by Danish financial law. The registered office is Havneholmen 8, 1. floor, 2450 Copenhagen SV, Denmark. Registration number: 25923170. User Agreement

      When registering, customers agree to the terms of the store. This is a small legal document. The agreement spells out the main points of payment, delivery and returns.

      The store gives 30 days to return your purchase, in addition, all items are covered by the company's warranty.

      If you have a promotional code or coupon for a discount, they will be valid for any product, except those that are already discounted. Technical or organizational questions are best addressed to the support service.

      SteeleSeriez Customer Service

      Among the positive entries, customers left comments about the operative work of the store consultants. You can ask a question through the chat with a consultant and the feedback form. In addition, a help center is open on the site, where answers to the most frequently asked questions are uploaded and a hotline is available.


      Is SteelSeries a scam?

      Having studied how the store works SteelSeriesThe company has been working in eSports for twenty years. The company has been working in eSports for over twenty years and more than once its players won prizes, and developed for gamers keyboards and mice - the first lines among the popular gaming products. The project team publishes news about promotions, discounts, tournaments and developments on the website and social networks.

      The order is processed within 24 hours after payment. Feedback about the service and the quality of the goods is positive. The office of the company is located in Denmark, but branches are also open in other countries and through the site applicants will be able to apply for vacancies.



      SteelSeries works not only for professional eSports players. The site sells games, software, and accessories for gamers. But one of the main tasks of the team: to develop and launch devices that will work quickly and reliably, so that their use can increase the chances of winning. The company also maintains a blog, where it writes about all new games and its innovations.


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