Mychargeback
Total reviews 15
No complaints yet
2.7
The largest American company Mychargeback, engaged in the return of funds from brokers.
Company
Official website
Social network
Date of foundation
1970
Head Office
1441 Broadway, 3rd Floor PMB# 3111, New York City, NY 10018
Types of support
Chat[email protected]Feedback form on the siteFacebook
Phone Support
Languages
Russian, English, French, Spanish
Project Features
America's largest broker refund company
Adjustable
No
Mobile apps
No mobile apps available
Affiliate Program
No
Advantages
Huge experience
The company returned $5 million to its customers
Individual approach to the customer
Free Consultation
The company's specialists accompany their clients every step of the way
The company provides its services on six continents
Work with any banks and cards
In the case of an initial Chargeback denial, the experts will help you go to arbitration
The organization offers an alternative refund procedure that is not available from other law firms
Refunds are credited directly to the customer's account
The company provides its services under an official contract
The organization provides a discount on the first payment
Fast application processing
Disadvantages
For its services the company takes an advance payment and a percentage of the amount returned
Date of update
June 7, 2023
Overall assessment
7.6/10
    Address
    1441 Broadway, 3rd Floor PMB# 3111, New York City, NY 10018

    Mychargeback is this a scam? Review and Reviews

    Published: 13 July 2018 Updated: 7 June 2023


    Mycharegback – the largest financial consulting and refund assistance company, opens a Russian-language support department to help victims of fraud in the CIS, Russia, Central Asia and the Baltics. The main office is located in New York, with satellite offices in Israel and Norway. Mychargeback specialists have accumulated impressive financial and legal experience in dealing with fraudulent brokerage companies, various banks and have helped their clients to win the most difficult cases in many countries.

    Mychargeback has a successful track record of refunds on six continents. Internet fraud is a real problem of our time, and Russian-speaking users find themselves especially vulnerable in its face,” says Irina Tsinis, Regional Vice President of MyChargeBack in the CIS. – This is due to the lack of effective regulatory measures that has made Russia and the CIS a priority market for fraudsters and scammers.

    Mychargeback reviews

    As of May 2018, Mychargeback has been able to recover more than $5 million for its clients, which speaks to its effectiveness. All legal documents, refund methods, legal information and guarantees will be provided and explained by the company’s managers when you ask for help.

     

    What does Mychargeback do?

    MyChargeBack (go online) helps defrauded investors and depositors get their money back and successfully go through the process of challenging transactions. Specialists of the company accompany their clients at every stage: develop a strategy for the return of funds, prepare documents necessary to contest, together with clients communicate with representatives of the bank, protecting their rights.

    Mychargeback deals with the Chargeback procedure. The procedure is as follows. The cardholder submits to the issuing bank (the bank that issued the card) the corresponding application (you can ask the bank representative about a special form -application for transaction contest, if the bank does not have a special form – the application can be submitted in a free form) in which he states the reason why he considers the operation invalid or fraudulent, and attaches all the available documents on this operation (checks, bills, correspondence, evidence that the service or product was not provided). Then the credit organization conducts an investigation, submits a request of the cardholder, with the attached documents to Mastercard, Visa or other payment system, they, in turn, inform the acquiring bank (the bank of the recipient) and if the applicant is right, the outlet writes off the disputed amount of payment and returns it to the payer.

    You can use the Chargeback procedure in the following cases:

    • the seller has not made a return of the merchandise;
    • double debit occurred on the card;
    • the transaction was made for an amount different from the purchase price;
    • Incorrect date and time of the operation;
    • the signature on the card and on the bill are different;
    • the card was debited for a purchase that the cardholder did not make;
    • money from the account is debited, but the customer has not received the goods or service;
    • The customer is not satisfied with the product or service, for example, the product is different from what was previously promised by the seller, or the services were not fully rendered;
    • The customer received the product or service, but paid for it in a different way (in cash, with another card, etc.);
    • the seller refused to accept the goods back, etc.

    Regulations on the Chargeback Procedure:

    • The transaction was made with a credit/debit card;
    • No more than 540 days have passed since the last transaction;
    • Duration of the procedure: 3-4 months.

    IMPORTANT: If you have suffered from fraudulent actions of a broker, the reason you must state in your application must relate to a consumer dispute.

     

    What are the advantages of working with Mychargeback?

    First and foremost, a tremendous amount of experience. Mychargeback provides its services on 6 continents. In May 2018, the amount of funds returned was more than 5,000,000 U.S. dollars. According to the managers of the company – the key feature of the work is an individual approach. A personal manager works with each client, accompanying at all stages. Each case – a unique, so the work is done on an individual development plan. Specialists of the company have developed a portfolio of recommendations and tips that are offered to each client not to become a victim of fraud in the future. Moreover, the company Mychargeback offers an exclusive set of services, which cannot be provided by other companies in the market:


    1. Work with any banks and cards: Visa\MasterCard\Maestro etc.
    2. In the case of an initial Chargeback denial, specialists can help you go to arbitration.
    3. If Chargeback is denied or the application deadline expires, the company offers an alternative refund procedure that is not available from other law firms.

     

    Cost and conditions of Mychargeback

    At the moment, the company Mychargeback provides its services to individuals who have a lost deposit amount equal to or greater than the equivalent of 5000 U.S. dollars. For its services the company takes an upfront fee and a percentage of the amount returned. In this case, the guaranteed advantage is that the funds are credited directly to the client’s account. Only after that, the company asks for a percentage refund for the work done.

     

    Can Mychargeback be trusted?

    Definitely, yes. If for a Russian customer, the brand Mychargeback not yet a household name, in the English-speaking market, the brand has great recognition and credibility. Independent reviews and articles about the company can be found in such authoritative publications as Forbes, New York Times, Inews, Yahoo, Trustpilot. The company provides its services under an official contract, so there are no problems legally either. In order to contact the company, it is necessary to go to the website and contact by any available method: by filling out a form, calling or writing email. In addition, for Russian-speaking customers, the company provides a discount 50% on the first payment. The validity of this offer is limited.

    Service
    53%
    Personnel
    51%
    Quality
    53%
    Cost
    57%
    2.7

    Reviews

      Mychargeback reviews

      15
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    • 1.8
      Rate your review 1
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      The most natural scammers. They almost took...

      The most natural scammers. They almost took 147,000 roubles off my card.
      Do not let them record your voice and do not conduct any banking transactions under their dictation. They will fool your head, fool you. They are not fools sitting there, they have experience in scamming us

    • 3.3
      Rate your review 0
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      60%
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      like this...

      like this

    • 3.3
      Rate your review 0
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      Personnel
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      I also applied to this company, as...

      I also applied to this company, as the result I will write!

      • Neonila Sokolova Liliya 21 July 2019 in 12:58
        Rate your response 0
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        Lilya, is there any way to contact you? I have questions for those people who have already started working with this company.

    • 1.8
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      I didn't get my money back before...

      I didn’t get my money back before Sipor

    • 2.3
      Rate your review 0
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      Quality
      60%
      Cost
      40%
      Is it possible to contact those who...

      Is it possible to contact those who have had contact with MYchargeback, to get the money back?

    • 1.8
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      Personnel
      40%
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      60%
      I got all the money back to...

      I got all the money back to the account from where I transferred it, only after that I transferred their percentage to the Chargeback Company. So here everything is fair and without scams first you get the money and only then pay the fee to the financial advisors, no one will constantly suck money out… Read more

      • Leonid Tarasov Oleg 2 February 2020 in 18:30
        Rate your response 0
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        wreck

    • 1.5
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      They were able to help me, because...

      They were able to help me, because my funds had been withdrawn offshore and Russian banks were throwing up their hands when I tried to get mine back. So the specialists worked directly with the bank of the country where the money was withdrawn, writing letters there. It is easier for the bank to return… Read more

    • 1.8
      Rate your review 0
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      It's fucked up, they are crooks in...

      It’s fucked up, they are crooks in jackal’s clothing. They are the same brokerage pigs that were closed down and now they have come up with another scheme to extort money. Look how all this is written in one handwriting in the reviews and praise their stupid work. PROVE THAT YOU ARE WITHDRAWING MONEY… Read more

      • Sergey Borisov KIRILL 4 January 2019 in 07:08
        Rate your response 0
        0

        How do you think they extort money? They work for a percentage of the returned amount, and the money is returned to the account from which you transferred the money or to your card. Or do you think the bank will return your money to someone else’s uncle? Go learn your math, you fantasist.

      • Pavel Sergey Borisov 10 January 2019 in 18:20
        Rate your response 0
        0

        And 300 bucks in advance? 300 bucks each is good too!

      • Sergey Borisov Pavel 22 January 2019 in 06:17
        Rate your response 0
        0

        In any case, their consultation is free, and they will give you the whole picture. But it is up to each individual to conclude a contract and pay an advance payment. No one will take an advance payment from you before the consultation. I agree that 20 thousand is not a small amount, but for the charterback are those who have invested the amount of times in the 10 big ones at least. So this 20 is rather a guarantee of seriousness of intentions and some kind of cutoff. Otherwise, the office would be drowning in empty cases where high school kids trying to get their parents’ stolen card money back.

      • julia KIRILL 22 February 2019 in 15:21
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        0

        Pay money needs to be paid in advance 400 dollars They only know how to write letters that the bank and broker will not accept

      • Elena KIRILL 24 March 2019 in 14:44
        Rate your response 0
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        they charged me $750. plus 25% after the first day.

      • Elena KIRILL 24 March 2019 in 14:46
        Rate your response 0
        0

        ja dumaiu cto oni toze scam.

    • 2.3
      Rate your review 0
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      60%
      Personnel
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      For my return they fought to the...

      For my return they fought to the last, they did not return it, but personally there are no claims to them, they still worked for a percentage, there was a small prepayment. And at the consultation they immediately said that my case was difficult and they could not give a guarantee.

    • 5
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      How good it was that everything worked...

      How good it was that everything worked out for them!) How afraid I was that 430000 rubles were hopelessly lost. But, to my great happiness, Mychargeback gave me everything back.

    • 3.3
      Rate your review 0
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      I have no complaints about the cost...

      I have no complaints about the cost of this company’s services. There is only a small question, why is it taking so long to resolve all this? It took almost 4 months. Of course they explained to me that there are rules, standard deadlines, etc. But after you have been screwed over, you have to wait for… Read more

    • 2.5
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      40%
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      I've always not had much luck, but...

      I’ve always not had much luck, but to lose a few thousand dollars on some crypto exchange is certainly the maximum of my joints. Luckily my husband took up the issue and through MyChargeBack solved everything. It took about a month and a half to get the money back.

    • 3
      Rate your review 0
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      Not a bad company. Not a bad...

      Not a bad company. Not a bad job done. I have nothing to complain about. My money was returned. In short, they are a good company to go to, I recommend them.

    • 2.8
      Rate your review 0
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      In fact, although Mychargeback is an American...

      In fact, although Mychargeback is an American firm, it turned out to be the most conscientious. When the famous Grand Capital screwed me for almost 16 I didn’t even immediately realize that I wouldn’t get my money back. The guys from Maychardjback not only returned my debt from the deposit, but also… Read more

    • 4.3
      Rate your review 0
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      0
      Service
      80%
      Personnel
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      Quality
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      Cost
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      They helped me, the issue was resolved

      They helped me, the issue was resolved, no complaints. I’m not sure about the million-dollar turnover of Mychargeback, but the fact that they returned almost 20 thousand dollars to me is a fact. Moreover, everything is clear, open, transparent, almost page numbers of Visa regulations were called, which… Read more

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