Mychargeback

Mycharegback – the largest financial consulting and refund assistance company, opens a Russian-language support department to help victims of fraud in the CIS, Russia, Central Asia and the Baltics. The main office is located in New York, with satellite offices in Israel and Norway. Mychargeback specialists have accumulated impressive financial and legal experience in dealing with fraudulent brokerage companies, various banks and have helped their clients to win the most difficult cases in many countries.

Mychargeback has a successful track record of refunds on six continents. Internet fraud is a real problem of our time, and Russian-speaking users find themselves especially vulnerable in its face,” says Irina Tsinis, Regional Vice President of MyChargeBack in the CIS. – This is due to the lack of effective regulatory measures that has made Russia and the CIS a priority market for fraudsters and scammers.

As of May 2018, Mychargeback has been able to recover more than $5 million for its clients, which speaks to its effectiveness. All legal documents, refund methods, legal information and guarantees will be provided and explained by the company’s managers when you ask for help.

 

What does Mychargeback do?

MyChargeBack (go online) helps defrauded investors and depositors get their money back and successfully go through the process of challenging transactions. Specialists of the company accompany their clients at every stage: develop a strategy for the return of funds, prepare documents necessary to contest, together with clients communicate with representatives of the bank, protecting their rights.

Mychargeback deals with the Chargeback procedure. The procedure is as follows. The cardholder submits to the issuing bank (the bank that issued the card) the corresponding application (you can ask the bank representative about a special form -application for transaction contest, if the bank does not have a special form – the application can be submitted in a free form) in which he states the reason why he considers the operation invalid or fraudulent, and attaches all the available documents on this operation (checks, bills, correspondence, evidence that the service or product was not provided). Then the credit organization conducts an investigation, submits a request of the cardholder, with the attached documents to Mastercard, Visa or other payment system, they, in turn, inform the acquiring bank (the bank of the recipient) and if the applicant is right, the outlet writes off the disputed amount of payment and returns it to the payer.

You can use the Chargeback procedure in the following cases:

• the seller has not made a return of the merchandise;
• double debit occurred on the card;
• the transaction was made for an amount different from the purchase price;
• Incorrect date and time of the operation;
• the signature on the card and on the bill are different;
• the card was debited for a purchase that the cardholder did not make;
• money from the account is debited, but the customer has not received the goods or service;
• The customer is not satisfied with the product or service, for example, the product is different from what was previously promised by the seller, or the services were not fully rendered;
• The customer received the product or service, but paid for it in a different way (in cash, with another card, etc.);
• the seller refused to accept the goods back, etc.

Regulations on the Chargeback Procedure:

• The transaction was made with a credit/debit card;
• No more than 540 days have passed since the last transaction;
• Duration of the procedure: 3-4 months.

IMPORTANT: If you have suffered from fraudulent actions of a broker, the reason you must state in your application must relate to a consumer dispute.

 

What are the advantages of working with Mychargeback?

First and foremost, a tremendous amount of experience. Mychargeback provides its services on 6 continents. In May 2018, the amount of funds returned was more than 5,000,000 U.S. dollars. According to the managers of the company – the key feature of the work is an individual approach. A personal manager works with each client, accompanying at all stages. Each case – a unique, so the work is done on an individual development plan. Specialists of the company have developed a portfolio of recommendations and tips that are offered to each client not to become a victim of fraud in the future. Moreover, the company Mychargeback offers an exclusive set of services, which cannot be provided by other companies in the market:

1. Work with any banks and cards: Visa\MasterCard\Maestro etc.
2. In the case of an initial Chargeback denial, specialists can help you go to arbitration.
3. If Chargeback is denied or the application deadline expires, the company offers an alternative refund procedure that is not available from other law firms.

 

Cost and conditions of Mychargeback

At the moment, the company Mychargeback provides its services to individuals who have a lost deposit amount equal to or greater than the equivalent of 5000 U.S. dollars. For its services the company takes an upfront fee and a percentage of the amount returned. In this case, the guaranteed advantage is that the funds are credited directly to the client’s account. Only after that, the company asks for a percentage refund for the work done.

 

Can Mychargeback be trusted?

Definitely, yes. If for a Russian customer, the brand Mychargeback not yet a household name, in the English-speaking market, the brand has great recognition and credibility. Independent reviews and articles about the company can be found in such authoritative publications as Forbes, New York Times, Inews, Yahoo, Trustpilot. The company provides its services under an official contract, so there are no problems legally either. In order to contact the company, it is necessary to go to the website and contact by any available method: by filling out a form, calling or writing email. In addition, for Russian-speaking customers, the company provides a discount 50% on the first payment. The validity of this offer is limited.