Modetalente is this a scam? Review and Customers Reviews

Modetalente – is an online designer boutique. The main direction of the store is trendy clothes. The team thoroughly researches the item before putting it on sale, identifying compliance with the latest trends in the world of fashion industry.

The clothes in the Modetalente catalog are selected by leading designers. So here everyone will be able to order creative original clothes and create a concise image. However, on the site there is no information about the manufacturers. So let’s try to find out, online store Is Modetalente a scam or not?

 

Why Modetalente

Modetalente is women’s and men’s clothing from world-renowned manufacturers. Thanks to discounts and “hot” offers you can order a quality product at a discounted price. Orders are accepted from all over the world. No visitor to the online boutique Modetalente will not be left without a gift – the store has an extended bonus system. The advantages of the store:

• low prices;
• many positions in the assortment;
• the possibility of free delivery;
• fast online ordering;
• presale;
• order tracking.

What you can buy in Modetalent

The Modetalente catalog has more than ten sections of items. In the “New Products” section the customer can see recently added products. A whole section is devoted to the upcoming spring and summer season, where you can order top items relevant for this year: tops, T-shirts, summer sundresses and dresses, jeans, etc. In the “Bestseller” section of the site modetalente.com You’ll see sales hits and the most popular positions, which are always at the top.

Women’s clothing

Clothing for women is classified into six subsections:

• blouses and shirts;
• dresses;
• pullovers;
• pants;
• outerwear;
• nightgowns, etc.

There are several product categories in each subsection.

Shoes

In the Footwear sector, the items are also classified into several categories: sandals, boots, shoes, etc. In total, there are about 650 items in the section.

Men’s clothing

In the men’s clothing catalog you can order as casual wear (t-shirts, sweatshirts, etc.) and outerwear: jackets, coats, cardigans, etc.

Accessories

Fashion lovers know that without accessories it’s impossible to make a complete image. There are over 2,400 items in the Modetalente catalog and there’s plenty to choose from:

• jewelry;
• bags;
• socks;
• gloves;
• headgear, etc.

 

How to find the right product at modetalente.com

The fastest way to find the right product on the site modetalente.com – the search option in the top tabs of the menu. Select the desired category here and items will open for viewing. Having opened the main page of the site, the buyer will see the main sections into which the assortment items are divided. Each section, in turn, is divided into several categories. On the right side you can turn on the filter option:

• Size;
• by color;
• Price.

For example, if you want to find black sandals, open the “Shoes” section and the corresponding category. Of course, you can browse the entire section, but in order to save time, check the color and size. The system will then display the search results for your query. On the left side there is an option to sort the items. After enabling sorting, the list of items will be displayed in an order that is convenient for the buyer.

Product card

The product card opens as soon as you click on the image. Here you can learn about the item in detail. In the picture you can look more closely at how the item looks like. Here the buyer can also specify the size and quantity, add the item to cart or buy now. If you don’t know the size, a size chart is provided. The available gifts when buying the selected item and the conditions for receiving them are described here as well. What else can be found in the product card:

• product information;
• delivery and return policy;
• care tips.

 

How to order from Modetalente

To order from Modetalente, you need to register or log in if you already have an account on the site. First of all, add the product you want to buy to the cart. Check the color, size and specify the quantity. Then fill out the form, enter your personal information and delivery address. If you know a promo code, you can enter it in the box to the right to activate a discount. The total amount will be shown including the discount.

How to register at modetalente.com

To log in or register on the site modetalente.com, click the appropriate option on the main page. To register, you only need an e-mail address and a password. Each registered user receives a bonus. After that, an email is sent to you with a description of how to activate the bonus.

Personal Cabinet

The personal cabinet displays information about the customer’s previous orders. Here you can also manage addresses. I.e. there can be several addresses in one account. The function of changing the password is also in the user’s personal cabinet.

How to place an order at modetalent.com?

To place an order on the Modetalente website, open the card of the product you want to buy. Check the size, quantity, color and add the item to cart. On the right, the system will ask you to confirm the addition to cart or to delete it. A form to fill in will open. Here you need to specify:

• name and surname;
• address;
• city and country;
• zip code;
• phone number.

Once the user has confirmed the method of delivery and payment, the order is placed.

Additional features

Modetalente.com is a platform with several functions. Of course, first and foremost, it is a resource for shopping. The list of additional services on the site includes:

• Size chart – to determine the size in inches and cm;
• international delivery of goods;
• Tracking of the order at all stages up to the receipt;
• mailing list – to stay informed about current promotions and discounts in the store.

Presale

In the Modetalente store you can order an item before it becomes available on the site. In addition, there is a discount that depends on how far in advance the pre-order is made. For example, there is a 30% discount on the first ten orders. Note that no other discounts are available, i.e. the product will not be a “hot deal” or put on sale. Pre-sale products may be delivered later than usual.

 

Mobile application

Modetalente online boutique does not have a mobile app.

 

Payment and delivery at Modetalente

The Modetalente store offers several payment and delivery methods. Choose the one that suits you best, so that shopping does not become a tedious and unpleasant experience. The payment procedures are protected by TRUSTe program, which excludes unauthorized use and ensures complete privacy of the data provided by the buyers during payment.

How to pay for the order

The “Payment Methods” section describes how you can pay for your purchases:

• PayPal;
• by VISA, MasterCard, etc.

It also lists the advantages of using PayPal as a payment method: for example, the ability to track payment procedures. In PayPal you can pay both from a credit card and from the balance of your account. At the bottom of the homepage you will see other payment methods: JCB, SOFORT BANKING, iDEAL Bancontact, etc. The amount of duty or VAT charged may vary depending on the country you need to ship your order to.

Ways to deliver the product

The site does not specify how exactly the goods are delivered. There is no information about shipping companies or courier services. The standard delivery time is from 9 to 15 days. The price for delivery of goods weighing less than 450 grams. – 8,99 euros. Every extra 100 grams – +1 euro to the total. The condition for free delivery – the order amount must be more than 109 euros. Before shipping, the order is processed, which varies depending on the items. For example, if the buyer ordered a dress, it will take 3-5 days for processing and 10-15 days for delivery. Thus, the ordered dress will be delivered within 13-20 days. In addition, you should take into account that because of Covid-19 the orders may be delayed for several days.

Ways to return merchandise

All ordered items are thoroughly checked by the Quality Control department before they are shipped. However, if defects are found on the goods or if the customer is dissatisfied with the quality, he or she may return the order within 15 days of receipt. All items may be returned except: bathing suits, underwear, handbags and accessories. To return items to the store, make sure the items and packaging are intact. You must pay for the return. There are several ways you can return items:

• Make an online request by emailing [email protected]. In the letter, specify the reason for the return and attach a photo of the defect or defect on the product.
• In the “Order Tracking” section, enter your e-mail address and order number. Click the “Return” option. Within 48 hours, you will receive a return authorization and the address where to send the item.

The money spent is refunded to the buyer within about a week after the returned goods arrive in the warehouse.

 

Bonuses in Modetalenta

To make shopping as enjoyable as possible, Modetalente has an extended bonus policy. Bonuses are something that can significantly reduce the price.

Lottery

Every Modetalente store visitor can participate in the lottery and win valuable prizes. Click on the gift icon and a lottery window will open. Enter your e-mail address and click “Lottery”. Try your luck and win one of the prizes: a discount on the purchases, a present from the store or iPhone12.

Subscription discount

Sign up for the store newsletter and get a 15% discount on your first order.

Sales

Items on sale can also be ordered at a discount. For example, 80% discount applies to clothes from the winter collection. Clothes from the spring collection are sold at a discount of up to 70%. In the “Sale” section, you can also order items for which the price barrier is set under the heading “All for 9,99€”. I.e. items not more expensive than the specified price are shown here.

Coupons

Promo codes are combinations of symbols that activate discounts. Each specific discount has its own promo code. On the home page of the site, you can see several promo codes that can be used when ordering. For example, when ordering clothes from the spring collection, the buyer can enter one of the promo codes where the number corresponds to the size of the discount: FP5, FP15 or FP30. Every new customer receives 10% discount on the first order. Promo code NEU10 is used to activate it.

Gifts

When ordering clothes from Modetalente, the buyer can get a gift. The available gifts are displayed in the product card. For example, if the amount of the order is more than 89 euros, the customer receives an accessory as a gift.

“Hot” offers

As a rule, “hot” offers don’t last forever, which motivates customers to check out the “HOT” section. For example, products recommended by Modetalente can be purchased at discounts of up to 50% in the “Bestseller” section.

Referral program

As part of the affiliate program, additional rewards for webmasters and site owners. The online store offers 10-20% from paid referral orders.

 

Complaints about Modetalente

Despite the fact that the Modetalente store appeared relatively recently, I managed to find several reviews on the site and the resource as a whole on the web. The first thing that surprises is the absence of a telephone number. It is only possible to contact the administration by e-mail, i.e. if the user has any questions or problems, it is not possible to solve them urgently.

Most of the reviews about Modetalente are negative. According to one customer, the order was accepted and paid for, but the customer did not receive the ordered clothes. Attempts to contact the administration and get the money back brought no results. Other users point out that the quality of clothing does not correspond to the size. It was not possible to return the goods and the money spent. There was no reaction from the store to the letters of complaint, claims and requests to resolve the issue.

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Supervisory authorities

On the site modetalente.com there is no information about the owner of the company, there are no details. Who owns the site is also unclear. Therefore it is impossible to find out which authorities control the store.

Modetalente.com User Agreement

The purpose of the developed privacy policy is for the user to have a clear understanding of how and why their personal information is processed. First of all, this is done in order to improve the quality of service, to better understand the customer’s interests, and what content will be useful to him. Customer information is protected by SSL-protocol, which means complete security and confidentiality while browsing the site.

Terms of Use

The terms contain information on the buyer’s rights while using the site, the user’s content and the store’s responsibility. According to the terms, the store has the right to refuse to accept orders if inaccuracies were found during the ordering process. The logistics company is responsible for transportation. It’s not specified which logistics companies the store cooperates with.

About Intellectual Property

If the user discovers any intellectual property infringement, you should report it to [email protected]. Describe the problem in detail and attach the allegedly infringing material. Include a link to where the material was posted, and provide contact information for contacting you.

Customer Service

You can contact the store administration:

• by e-mail: [email protected];
• via social media;
• via the feedback form.

 

Is Modetalente a Scam?

Modetalente positions itself as a designer boutique of quality clothing for men and women. However, the country of origin is unknown. There is no information about partners or suppliers. It is stated that orders are delivered to all countries, but there is no information about the method of delivery. That is, it is not known how the orders are sent: by their own courier service or by transport companies.

There is no legal information on the site: details, information about the legal entity and the owner. Accordingly, it is unclear who controls the store and whether it is controlled at all. It is also impossible to file a complaint against the store, because it is unknown where the store is registered and who owns it. The address on the site does not specify the country, which makes it impossible to find out more about the store. Reviews on the site are only positive, while reviews on external sources are mostly negative. Therefore, you need to be careful when ordering clothes from the store Modetalente.

 

Conclusion

Based on the analysis, we can conclude that Modetalente – operating online store, but there is no guarantee that you will receive the goods ordered or that the clothes will meet expectations. Even if you want to return the goods to the store, the destination address is not listed on the site and is given only if the administration responds accordingly. In this case, the costs are paid by the buyer himself. If there is no response from the store, then it is unlikely that the goods and money will be returned.