MINE.exchange

The exchange service Mine.exchange was previously known as Mine.com. This name is still used in the Telegram channels shahtacom_bot and shahta_news. Currently, the exchanger’s website is accessible at both mine.exchange and mine.com.

Visitors may wonder how the administration of the service handles users’ money. Let’s address this question: Is Mine.exchange a scam or a trustworthy exchanger?

 

Currency Exchange Platform Mine.exchange

Mine.exchange platform has been in operation for four years. It performs electronic money exchange tasks, conducts operations with cryptocurrency, works with banks and bank cards (How to Make Money on Cryptocurrency?). The range is not very rich – only four types of electronic currency, three cryptocurrencies, quite a lot of banks, two types of cards. However, there is a withdrawal to cash.

 

Despite the fact that the mode of technical support is limited, the service provides round-the-clock exchange of funds. This is very convenient when working with the platform from different time zones, as well as representatives of other countries – specifically for them Mine.exchange interface is presented in English. Earlier the project had a less unfortunate design of the main page, it was quite laconic, contained only the exchange form, information about reserves, reviews, data on the last exchange, information about partners and two menus with the registration form. More recently, the company has changed the design of the site – it became more modern and comfortable, laconic, but the main page conveniently contains a lot of information. Of course, the company is developing and improving, so it’s even more convenient to use the resource today.

 

E-money Exchange on MINE.exchange

There are not as many exchange destinations as it may seem at first glance – when working with the exchange form, you may quite often come across the phrase “The selected destination does not exist. However, there is a clear list of destinations on the site mine.exchange no – this brings additional difficulties to those who want to work with the platform. Nevertheless, the exchange is carried out here in automatic mode around the clock. The exchange is fast – many note the “instant” transfer of funds, small, within the norm, delays are observed only in operations with bitcoin. Exchange destinations include:

• Electronic banknotes Perfect Money, e-Voucher PM (Perfect Money voucher), Qiwi, Yandex.Money.
• Bitcoin, Ethereum and Tether cryptocurrencies.
• Bank cards VISA, MasterCard.
• Banks – Privat24, Monobank, Raiffeisen Aval, FUIB, Oschadbank and UkrSibbank (Ukraine).
• Cash in different currencies.

Receiving applications

After creating a request, the user has 30 minutes to pay for it. After this period, the request is deleted automatically. To restore it, it is necessary to contact the technical support. However, in this case, the application will be recalculated at the current rate. In the case of QIWI this 30 minutes play a more significant role – details of this payment system are valid during this time. If the client is late and does not meet the deadline, the service has the right not to perform the operation and not to return the money to the client. What is interesting, there may be a case where the client’s card is on the black list of the payment system itself and the account is blocked when you try to transfer, the money remains in the payment system. All these rules are fixed in the User Agreement.

 

Commission

The commission, like at other exchangers, is included in the rate. The site, however, does not say anything about its size.

Currency of operations

There are three main types of currencies, not including cryptocurrencies, on the Mine.exchange platform:

• UAH – Ukrainian Hryvnia, the currency of all Ukrainian banks and VISA and MasterCard cards.
• USD – U.S. dollars, Perfect Money and e-Voucher currencies, as well as cash.

In addition, there are three types of cryptocurrency on the platform (Cryptocurrency Trading Training):

• BTC – Bitcoin.
• ETH – Ethereum.
• USDT – Tether.

However, the internal account in myAlpari can be funded from completely different currencies. A complete list is presented in the “Internal Account” section of myAlpari.

Verification

Mine.exchange has no special policy on customer identification – all exchange transactions are available to them without going through the identity verification procedure. You will have to confirm your identity if you suspect fraud or money laundering. The verification procedure is not specified – please contact technical support for details.

 

Mine’s Bonuses

The platform offers its registered users a standard set of bonuses – a discount and participation in an affiliate program. Let’s analyze each of these bonuses in detail.

Discounts

Immediately after registration the user becomes a member of the Mine.exchange loyalty program – he receives a 2% discount for exchange operations. The discount is deducted from the exchanger’s commission for the transaction. The next level is available to the user when the total turnover of 10,000 USD – at this point he begins to save 4% on transactions. The maximum discount level of 10% is available to users with a turnover of 200,000 USD.

 

Affiliate Program

The platform actively works with partners, and can provide its API to other enterprises. If users are interested, they can write to support. After registration, a user becomes a member of the affiliate program. He already has remuneration attached to him in the form of 5% of the service’s profit. All you have to do is to use a referral link or place banners on your blog, forum or website. Everyone who has followed the direct link or the link from the banner becomes your referral – it is his exchange operations that will bring you profit.

There are five levels in total, each of which depends on the total amount of turnover of all your referrals. The highest level is available when you reach the threshold of $100,000 in total turnover and will bring you 30% of the service profit. Full terms and conditions of participation in the affiliate program can be found in the member’s personal account on the site mine.exchange.

 

Complaints about mine.exchange

Feedback on the service, which can be found on the Internet, the vast majority are positive. The resource even symbolically got into the so-called “green zone” of trust among users of exchange services. For the many positive reviews there may be one negative one – but on closer examination it turns out that the reason was negligence of the user. And representatives of the service respond to such appeals in time, with the necessary apologies in case of their mistakes, and always maintain a friendly tone of communication.

The technical support and speed of work is praiseworthy – applications, according to users, are processed instantly, consultants are in touch even outside of working hours. The only disadvantage of the platform is the affiliate program: very many users note its extremely low efficiency.

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Regulation and Licensing of MINE.exchange

Let’s study the information about the platform license.

License and regulator

There is no information about the license on the pages of the site mine.exchange, however, you can find the exchanger on the Perfect Money partners page under the old name – Mine.com.

Where to complain about mine.exchange

To complain about the service, you can write to the technical support staff in the online chat on the site or in the Telegram channel shahta_news. There are no other ways to contact technical support, but it turns out that these are enough.

Main Account User Agreement

There is a “User Agreement” on the mine.exchange website. It contains a number of important points about the nuances of the service. For example, from point 3 we learn that applying for exchange is a public offer. The offer agreement comes into force immediately after the user has paid for the request and the money is credited to the service’s account.

The fourth paragraph states the duties of the Executor, that is, the Mine.exchange platform – the resource is obligated to perform the exchange of funds. These funds are then sent to users wishing to buy them as part of the exchange directions. In this case, the service receives a profit from both the customer, in the form of commission, and the difference of the exchange.

Additional conditions are specified in clause 5. From it we can learn what happens when a user receives an amount that differs from that specified in the application, when the service fails to fulfill its obligations within 24 hours from the time of the application, when there is a delay in receiving funds from the performer, and so on.

Important clauses relate to foreign card operations, dispute resolution, and exchange regulations. It is stated here that cardholders of the United States, Germany and the United Kingdom will have to confirm their identity – until then their payments will be withheld indefinitely. Claims are handled through emails – they are sent to the platform’s details, which are listed on the site. The platform prohibits the use of its resources for the commission of illegal activities, such as fraud, money laundering or financing illegal activities. The administration of the resource at the first request will transfer all information about the exchange to law enforcement agencies and assist in investigations.

 

Is Mine.exchange a Scam?

For all four years of his work Mine.exchange holds the brand of an exchanger that conducts currency exchange operations quickly, accurately and reliably. All questions of users are resolved quickly. The resource does not support fraudulent transactions, does not cooperate with criminal elements and fulfills its obligations in accordance with the law. Based on this, we can make a clear conclusion: Mine.exchange is not a scam.

 

Conclusion

Of course, changing a domain name is a serious step that can raise a number of questions. But, in the case of Mine.exchange we can confidently say that only the name has changed. The essence of the service and the quality of its work remained at the same level, which is highly appreciated by customers.