Milanoo is this a scam? Review and Customers Reviews

The company Milanoo was founded in 2008 in Chengdu, China. Today the platform is the leading online storeThe shop specializes in the sale of men’s and women’s clothing, shoes, wedding and evening dresses and accessories. Store administration carefully monitors the quality of products offered on the site, which means that you can always buy here the stylish quality things at an inexpensive price. Online store in its work relies on four basic principles, namely:

• The customer is always right.
• Both employees and customers are important to the company.
• Use honesty, openness and reliability in your work.
• Encouraging and caring for customers.

But is it really so, or is Milanoo a scam? Let’s try to find out.

 

Why Milanoo

Milanoo online store, is not just a platform where you can buy clothes, shoes and accessories. It is a real hypermarket of quality things at reasonable prices. One of the main principles of work of the online store is careful quality control of the goods offered on the site milanoo.com. That is why you can not worry about buying low-quality goods here. Online store is very popular in Europe, China, and is also gaining popularity in our country. Among the main advantages of buyers are:

• A huge range of goods.
• Reasonable prices.
• Fast shipping worldwide.
• Buyer Protection.
• Operational support service.
• Numerous promotions and discounts.

In addition to these advantages, it should be noted that the Milanoo online store allows you to buy goods in bulk, become a distributor of the company, as well as participate in an affiliate program. By becoming a member of Milanoo club you can get additional discounts and privileges.

What you can buy at Milanoo

Today the Milanoo store offers hundreds of products.

Goods for Women

The category for women includes such items as women’s clothing, swimwear and beachwear, outerwear, cardigans, sweaters, skirts and pants, sports and leisure clothing, jumpsuits, clubwear. Also here you will find corrective lingerie, erotic dresses, pantyhose, stockings, body and swimwear. Women’s shoes are represented by high-heeled shoes, boots and jackboots, shoes without heels and sneakers for women. In addition, in the category you will find cosmetic products and stylish accessories.

Products for Men

In this category you will find men’s clothing such as shirts and suits, T-shirts and T-shirts, sweaters and leather jackets, sportswear and jeans, underwear and socks. Men’s shoes are represented by sneakers, leather shoes, moccasins, and height shoes. In addition, there are stylish accessories and men’s jewelry in the section.

Goods for health

Here you will find personal protective equipment and health products. In the section you will find protective masks, gloves, goggles, suits, infrared and electronic thermometers, pulse oximeters, tonometers and other products. In addition, you can find Muslim hijabs and stylish bandana masks.

Shoes

In this category you will find stylish women’s shoes, men’s shoes, as well as shoes for special occasions and large sizes of shoes. Women can find high-heeled shoes, sandals, boots, open-toed shoes, as well as new women’s shoes. Men can buy sneakers, casual shoes, sandals and leather shoes. Shoes for special occasions are represented by models for dancing, evening shoes, etc.

Wedding merchandise

This section presents wedding banquet dresses, wedding accessories and wedding shoes for men, women and children. Here you will find novelty party dresses, maid of honor dresses, baby dresses, dresses for pregnant brides, hair jewelry, capes and umbrellas, wedding lingerie, veils, as well as outfits for guests and everything for the wedding ceremony.

Costumes

The Costumes category is represented by anime costumes, dance clothes, lolita costumes, oversized costumes, and pet products. Here you will find costumes from movies and TV series, retro costumes, shoes and themed jewelry.

Goods for a special occasion

The events section at Milanoo features evening gowns, dresses for special events, graduation dresses, little black dresses, accessories for special occasions, men’s business suits and illusion dresses. You can also find cocktail dresses and celebrity dresses here.

24 hours

This category contains items that ship within 24 hours. Here you will find women’s goods, outerwear, shoes, men’s clothing, suits, special occasion goods, wigs and accessories.

 

How to find the right product at milanoo.com

Milanoo online store offers its customers convenient methods of searching for the necessary goods. First of all, you can search for your product among the assortment of the store, using the search function. The search function is located in the central upper part of the page. Here you can search by keyword or item number. To search, enter a keyword, and then click on the magnifying glass icon. After that, the system will find all the appropriate options for you.

You can also search for items in catalog categories. Hover your cursor over the desired category, select the product name and go to the page with suggestions. Here you can fill in additional filters, which will greatly narrow down the results of the output. In additional filters, you can specify a price range, color, product designation, collar shape, style, presence of print, model features, desired fittings, sleeve length, fabric, season, and notes. After filling in all filters the system will show you the most suitable options.

Product card

Once you have chosen the products you want in Milanoo, you can click on the “View” button to get to the quick product preview page. If you want to read more details about the product, just click on the image of the product. In this case you will be moved to the product’s card. In the product card you can see detailed photos, description, reviews, size charts, order processing time, delivery time, and can ask your question to customer support for the selected product. After reading the characteristics of the product, you can add the purchase to the “Basket” or “Favorites”, pre-selecting the size and quantity.

 

How to order at Milanoo

Only registered users can place an order in Milanoo store and registration is required beforehand. To make an order, you will have to log in to your account and select the necessary products. Then put your orders in the shopping cart. You can place an order both in the web version of the site and in the mobile app. Unfortunately, at the moment the store does not accept orders by phone.

How to register at milanoo.com

To register on the website milanoo.com click the “Register” button in the upper right corner of the page. After that, you need to enter your e-mail address and come up with a password. Then click on the “Register” button. Please note that by registering on the site, you agree with the agreement of use and confirm that you are familiar with the privacy policy. In addition to the standard registration the online store offers its customers to register through social networks or connect via PayPal.

Personal account on milanoo.com

The Milanoo personal cabinet allows users to fully manage their orders, contact the support team, as well as track their bonuses and discounts. Let’s take a closer look at the possibilities of the personal cabinet:

• Account. The account page allows you to track your orders, view your wish list, keep track of discounts, leave and edit your reviews, view your history, and more.
• Setting up an account. In this section of your Milanoo account you can edit your account information, add delivery addresses, change your password and sign up for emails.
• Add friends. This is the section for participation in the referral program. Here you can find your referral link, track your invited friends, and see how many referral points you’ve earned.
• Milanoo Service Center. This section allows you to ask support questions about your order, returns and exchanges, and you can also ask other questions here.
• Play Center. This unique feature of the Milanoo store. Here you can play free games and win discount coupons.

How to place an order

To place your order online milanoo.comYou need to log in to your account, select all the products you like and put them in the shopping cart. Then go to your shopping cart, check the list of products and, if necessary, change the number of purchased items. Once the entire list is formed, click on the “Checkout” button.

If necessary, change or add the delivery address and select the delivery method. After checking the information, click on the “Checkout” button. Then choose the payment method and complete the order. After that, you will see a message that your order has been accepted. From this moment you can track the status of your order in your personal cabinet.

Additional features

For the convenience of its users Milanoo store offers a range of additional services that will allow you to arrange individual tailoring, start your own business or insure the parcel.

Parcel insurance

When placing your order you can additionally arrange for parcel insurance. Insurance allows you to get financial compensation for the loss of the parcel due to the fault of the carrier, as well as due to unforeseen situations.

Custom tailoring

Milanoo online store is pleased to offer its customers custom tailoring of wedding dresses. To order individual tailoring you need to choose the type of figure, specify size details, determine the purpose of the dress, specify the details of the fragments, choose the material, choose jewelry, choose a color and leave comments. After completing all the data, simply submit your order for fabrication. After that, the cost of sewing and production time will be calculated for you.

Wholesale Sales

If you start your business selling clothes, wholesale cooperation with Milanoo will give you not only additional discounts, but also favorable terms of cooperation. To become a wholesale buyer you need to fill in the form with the name of the store, contact information, country of residence, and choose the necessary products. After completing the form the store employee will contact you to discuss mutually beneficial terms of cooperation.

Milanoo Distributor

If you already have a store or an online store, you can become an official distributor of Milanoo brand. Becoming a partner of the company, you will get a favorable price, quality images of the goods, effective logistics scheme, a guarantee of confidentiality, etc.

Size charts

Please note that when selecting products on the site milanoo.comYou may encounter size discrepancies in the standard sizes. Each supplier in the store offers their customers a size chart that will help you choose the size of the product that will fit you exactly. The size chart and sizing instructions can be found in the product card.

Order Tracking

When you place an order at milanoo.com, you will receive a tracking number, which you can use to track your order until it is delivered. Also, you can track the status of your order in your personal cabinet by entering the order number in the appropriate field.

Service mailing list

With the Milanoo newsletter you will always know about new promotions and discounts. You can subscribe by e-mail in your personal cabinet or on the main page of the service.

 

Mobile application

Milanoo offers its customers an official mobile app for fashion shopping anytime, anywhere. Milanoo is your personal fashion closet, where you can easily find new collections for all occasions. The mobile app supports easy search, customer service and order tracking. In addition, the mobile app supports multiple payment methods. You can download the app from the App Store and Google Play.

 

Payment and delivery at Milanoo

Milanoo store offers its customers a variety of methods of payment and delivery. You can choose the method of delivery and method of payment when ordering. Depending on the selected method of delivery its cost will be calculated.

How to pay for your order at Milanoo

When ordering, Milanoo online store allows its customers to choose the most convenient method of payment. Today you can pay for your order using the following payment systems:

• Credit and debit cards. The Milanoo store accepts credit and Debit Cards VISA, MasterCard, American Express, Japanese Credit Bank (JCB), Diners Club, Maestro, Laser Card types. When paying by bank card, Milanoo does not store or view bank card information.
• PayPal. With PayPal you can pay for your order quickly and securely. You can pay by credit card, debit card, or through your bank account. After selecting this payment method, you will be redirected to PayPal’s website where you can make the payment.
• Western Union. To pay with Western Union, you must select this method of payment and then pay at any Western Union branch. Please note that the cost of the transfer is the responsibility of the buyer. When you select this payment method you will be given the necessary information for the transfer.
• Wire transfer. If you decided to pay for your order by bank transfer you need to go to your bank account and make the payment. After selecting this method of payment you will be sent the bank details of the store, which you can use to make the payment. Please note that the cost of processing the transfer is borne by the buyer.
• Electronic payments. If you choose these payment methods, you should follow the instructions of the system. After the payment is made, you will receive a receipt confirming your purchase.

Ways to deliver the product

Today, the Milanoo store offers three delivery options, namely:

• Expedited delivery. Express delivery allows you to receive your order in the shortest possible time for your country. When you choose this method of delivery, the system will determine its cost, and include it in the total price of your order.
• Standard shipping. If you choose this method of delivery, you will receive your order in the time specified by the carrier. The approximate delivery time in this case you can see when placing the order. Please note that international delivery time may vary due to weather conditions, flight delays, lengthy customs clearance and other reasons.
• Economical delivery. Economical delivery will help you save a lot of money, but is characterized by a long period of time. If you don’t have time to wait, the store administration recommends you to choose express delivery or ordinary standard delivery.

Ways to return merchandise

If you do not like or do not fit the product purchased in the Milanoo online store, you can send a request for a return or exchange within 14 days of receipt. Returns are subject to the return policy.

Please note that some items cannot be returned or exchanged. These items include customized and sized items, disposable items, swimwear, pet products, and personal use items. If you return an item and request a refund, the approximate time frame for the refund is as follows:

• Refunds to the credit card – from 5 to 15 working days.
• PayPal refund within 3 to 5 business days.
• Refunds via Western Union – 8 to 15 business days.
• Return of funds by bank transfer – from 8 to 15 working days.

If you paid by bank card or PayPal you don’t need to provide additional information for a refund. If, however, you paid via Western Union or bank transfer, you will need to provide your bank account information to which the refund will be credited.

 

Bonuses at Milanoo

At Milanoo you will always find products with discounts and great deals. The following promotions are currently running on the site:

Discount coupon $10 at registration

As soon as you register on the site, you will receive a $10 discount coupon in your email. You can apply this discount when you place your first order.

Discounts on dresses

There is a discount of up to 80% on the purchase of wedding, evening and other festive dresses from some models.

Up to -25% Halloween discounts

You can buy Halloween costumes and accessories at discounts of up to 25% as part of the promotion.

Leggings as a gift

When buying outerwear as part of the action, you can get not only discounts, but also leggings as a gift.

Top sales discount up to 90%

With this promotion you can buy women’s and men’s clothing, wedding dresses, event dresses, shoes, as well as various suits at discounts of up to 90%. Hurry up, because these items sell out in no time.

Sale

As part of the promotion, you can buy new items of the season at great discounts. Here you can choose from women’s clothing, men’s clothing, shoes and accessories, costumes and cosplay.

Free shipping and dispatch within 24 hours

As part of the action, you can buy wedding dresses and veils, gowns for the witness, dresses for moms and girls, evening gowns, casual wear, suits and other products.

Coupons

Every customer of Milanoo online store can get discount coupons. You can get promo codes in the individual mailing list of the service, on the pages of each promotion, as well as playing games in the game center and communicating with the service in social networks. You can apply a promo code during checkout. You can keep track of available promo codes in your personal cabinet.

Bonus Program

The Milanoo bonus program allows you to get a cumulative discount, for this you need to place an order on the site and get cumulative points. The more purchases you make on the site, the greater the individual discount. Your status and the size of the discount can be viewed in your personal cabinet on the page “Accumulative points”.

Referral program

Milanoo referral program allows its customers to earn additional discounts and save even more on purchases. You can copy the referral link in your personal cabinet in the section “Invite friends”. Copy your link and send it to your friends on social networks or by mail. Once your friend’s account is registered, you will receive a discount voucher which you can use when placing your order.

Affiliate Program

By registering as an affiliate on the Milanoo website you can take part in an affiliate program. The affiliate commission is up to 30% from the order value of the people you invite. With an affiliate program from Spa Networks you can get 15% from each order paid for by a referral.

 

Complaints against Milanoo

Analyzing the reviews about Milanoo online store, we found that this resource is recommended by more than 90% users. Many customers are satisfied with their purchases and note the high quality of goods and fast delivery. However, among the positive reviews there are also complaints about the Milanoo online store. So, for example, some customers complain that they received the goods of improper quality. At the same time, as the buyers note, they have had no problems with the return of goods and money. Also some customers complain about the fact that the store has rather high prices for goods of Chinese origin.

Otherwise Milanoo customers are satisfied with their orders. Buyers note the prompt support service, which answers all their questions. Buyers also especially like the game service, where they can earn decent discounts on their purchases while having fun. In addition, visitors note the numerous promotions and discounts that allow them to buy the goods they like at a reasonable price.

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Supervisory authorities

The Milanoo online store is owned by Chinese entrepreneur Albert Feng. The company is regulated by the Chinese authorities. The relationship between the seller and the buyers of the site is regulated by the usage agreement and the privacy policy.

Milanoo.com User Agreement

Milanoo’s user agreement is referred to as the usage agreement. According to this document, by browsing or using the site in any way, you agree to all the terms of this agreement. Only adult users may use the site for personal, family and household purposes without commercial use. Any violation of this agreement will result in the immediate revocation of the license and blocking of the account.

Please note that the services of the site, the merchandise offered by the site and the transactions made through the site are offered on an “as is” basis. The online store does not make any warranty with respect to the operation of the site or the information and content presented on this site. If the dispute is not resolved within 30 days after submission of the written claim, the case shall be referred to Hong Kong International Arbitration Centre for review in accordance with the Commission’s arbitration rules in effect at the time of application of the arbitration. The arbitration decision shall be final and binding on both parties.

Customer Service

Milanoo online store’s support service works from 04:30 to 13:00 Moscow time. You can contact the support service if you have any questions, the answers to which you can’t find on the site. You can contact the support service by using the following contacts:

• Phone: +86-28-8679-81-77.
• Social Media.
• Feedback form on the site.

Please note that if your request is sent after business hours or on holidays in China, you will receive an answer to your question on the next business day. Before sending inquiries carefully read the information on the site, because it has all the necessary information for ordering, payment, returns and delivery.

 

Milanoo is This a Scam?

Online store Milanoo – is a hypermarket of Chinese clothes, shoes and accessories. Here you will find clothes and shoes for men, women and children. Particular attention on the site attracts a section of wedding products. Here you can not only choose a gorgeous wedding dress, but also order individual tailoring. Thanks to various promotions and discounts you can always buy here products at a reasonable price, and by participating in the bonus and referral program, you can save even more.

Having a negative experience of buying on Chinese sites, many Internet users wonder if Milanoo is a scam or really reliable store? Having analyzed reviews from real buyers on the Internet, as well as the work of the store and the efficiency of support service, we came to the conclusion that Milanoo – it’s not a scam. Here you can really buy Chinese goods at reasonable prices with fast delivery.

 

Conclusion

The main difference between the store Milanoo of such sites is the full responsibility of the store for the goods provided. If on other sites you have to communicate with the seller, prove your case and go to arbitration, here you just need to make an application for a refund or exchange upon receipt of goods of improper quality or in case the goods just did not fit you. The deadline for applications is 14 days after receipt of the order.

Also from the advantages of the store buyers allocate a large number of promotions and discounts, referral and bonus program, game service, and of course the presence of individual promo codes. Here you can get a discount just for communicating in social networks, and if you leave a review about the purchased goods, you will also get additional bonuses. Register on the site and participate in all the promotions of the platform to save as much as possible.