RedMagic
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RedMagic is an online store of gaming smartphones from ZTE with free shipping and a lucrative referral program.
Online store
Official website
Head Office
China, 16/F, Building 2, Chongwen Park, Nanshan Zhiyuan, 3370 Liuxian Road, Nanshan District, Shenzhen 518055
Date of foundation
1970
Company owner
ZTE Corporation
Types of support
[email protected]ChatTickets in my personal cabinetHelp CenterFacebookInstagramTwitter
Phone Support
+86-0755-863-602-00 For calls in China
Social network
Languages
English
Bonuses
DiscountsReceive
Discounts on auction items
5 %Receive
Discount for customers who signed up for the Student Beans service
2 USDReceive
Reward 2$ for the first order and 5$ for orders from 500$
Methods of replenishment
Bank card (Visa/MC), American Express, Diners Club, Discover, JCB, Mastercard, UnionPay, PayPal, Maestro, The World, Mobile payments, Sberbank Online, Cash
Purchase on credit
No
Installment
No
Store Category
Digital and Home Appliances
Project Features
Online store of gaming smartphones from the famous brand
Additional services
Newsletter
Project regions of operation
The whole world
Delivery methods
Courier Delivery
Courier services
AliExpress
Delivery mode of operation
Round the clock
Delivery time
From 1 to 30 daysDepending on the delivery address
Free shipping terms
From 50 USD
Mobile apps
No mobile apps available
Affiliate Program
Registration3-5% for each paid order
Advantages
Digital appliances from the famous manufacturer ZTE with a 2-year warranty
Gaming smartphones with a high level of performance
Free Shipping
Profitable affiliate program
There are discount coupons and discounts for students
Disadvantages
Inconvenient product search through the site
The need for full prepayment
Controlling authorities and laws
PRC law
Company requisites
Overall assessment
8.3/10
Date of update
February 16, 2023
    Address
    China, 16/F, Building 2, Chongwen Park, Nanshan Zhiyuan, 3370 Liuxian Road, Nanshan District, Shenzhen 518055

    RedMagic is this a scam? Review and Reviews

    Published: 30 July 2020 Updated: 16 February 2023

    Global.redmagic.gg – it’s foreign online store, which offers digital products (smartphones and accessories) under the Nubia brand (RedMagic). The development belongs to a subsidiary of the Chinese manufacturer ZTE.

    How safe is it to order these products from abroad? Global.redmagic.gg – is it a scam or a serious seller? Let’s find out.

     

    Why Redmagic

    The main advantages of this online store:

    • Digital appliances from the famous manufacturer ZTE with a 2-year warranty.
    • Gaming smartphones, “sharpened” for high loads (good performance flagship processor Qualcomm Snapdragon, supersensitive sensors with the algorithm Touch Choreographer).
    • Free shipping via AliExpress for almost all products (11 items out of 20).
    • Good affiliate program (earn money on referrals).

    What you can buy at Red Magic

    Online store global.redmagic.gg specializes in the sale of gaming smartphones. There are several models in the lineup: Nubia RedMagic 3, Nubia RedMagic 3S, Nubia RedMagic 5G and Nubia Z720. All models are EU (European firmware) and are available in several colors. The catalog also includes accessories for the phones: protective cases, wireless headphones, gamepads, cables and adapters.

    Nubia RedMagic 3

    A monoblock with 256GB of internal memory, a 48 MPix main camera and one 16 MPix camera, a 4000 mAh battery capacity, a Snapdragon 855 processor and a Sony IMX586 sensor. The approximate price on the official site is 469 euros, and is temporarily unavailable on AliExpress.

    Nubia RedMagic 3S

    Monoblock with 256GB of internal memory, 48 MPix main camera and 16 MPix front camera, 4000 mA*h battery capacity, Snapdragon 855 processor and Sony IMX586 sensor. The approximate price on the official website is €479, and it is temporarily unavailable on AliExpress.

    Nubia RedMagic 5G

    A 2-core monoblock with 128GB of internal memory, 3 main cameras at 64 MPix and 1 front camera at 8 MPix, a battery capacity of 4500 mA*h, Snapdragon 865 processor and Amoled matrix. The approximate price on the official site is $579, temporarily unavailable on AliExpress.

    Nubia Z720

    A monoblock with 128GB of internal memory, a 48 MPix main camera and 1 8 MPix front camera, a 4000 mA*h battery capacity, a Snapdragon 865 processor and an Ardeno 640 GPU. The approximate price on AliExpress is $499.

     

    How to find the right product at Red Magic

    Find the right product on the site global.redmagic.gg is not always easy. For example, the Store section is divided into 4 tabs: All Devices, RedMagic 3, RedMagic 3S and RedMagic 5G. However, no matter what we choose, the smartphone models 3 and 3S will not be displayed.

    By clicking on “Phone” in the top menu, we will again be faced with the choice of model. But when we open the page we will see a long landing page, at the end of which there will be a buy button. A small Buy button will also appear at the top, but it’s hard to notice. In the store of the provider on AliExpress everything is simpler: product categories are displayed correctly, there is a search bar, sorting by price, number of items ordered, items with free delivery. And several modes of displaying search results: as a grid (tile) or list. Plus an option “Recently viewed items” which allows you to quickly return to recently closed items.

    Product card global.redmagic.gg

    Speaking of the product card, the first thing that comes to mind is again the catalog on AliExpress, where Global.redmagic.gg has created another online store. Because on the official site the product page is more like a landing page and contains primarily advertising information.

    As for Ali, this is a classic card design: photo gallery, feature selection, purchase buttons, shipping and payment terms, reviews, text description, recommendations, and video reviews. Additionally, screenshots of the official site’s product pages and “Share” buttons to social networks have been added.

     

    How to order from Red Magic.gg

    There are 2 purchase formats: quick purchase (“Buy Now”) and adding an item to cart.

    The difference is not much: in the first case we go straight to the page for choosing delivery and payment. In the second case we go to the cart first and can choose something else or change the quantity. Purchases through the site are made with the Buy Now button on the product landing page.

    How to register on the Red Magic website

    Registering on the site of the internet store itself, if you are ordering from the territory of the Russian Federation, is not useful to you. But on Ali, as has already been said, a profile will have to be created. You can sign in via social networks (Facebook, Vkontakte, Odnoklassniki) or Gmail. To do this you will need to allow access to personal information on the page. Or by phone number (you specify the cell phone, and an SMS with a verification code is sent to it).

    When you create an account, the site will ask for an email address (you will receive an email with a link to activate your account) and a password (you make it up yourself), as well as a confirmation that you are not a robot (a simple captcha). In the latter case, you can proceed to the procedure by clicking on the avatar at the top of the resource and clicking on Create Account at the bottom of the opened form.

    Personal Cabinet of Global Red Magic

    Personal account of the user of the online store global.redmagic.gg contains only a few sections:

    • Account Details (personal information is stored here)
    • Your Addresses (add new delivery addresses for autofill at checkout).
    • Orders (order history).
    • Service requests (technical support responses to your requests).

    It’s about the same on Ali:

    • “My orders” (purchase history).
    • “Message Center” (support communication).
    • “My wishes” (goods added to favorites).
    • “Favorite stores” (an option not related to our review – a selection of stores on AliExpress that you liked).
    • “My Coupons” (available and activated discount promo codes).

    How to place an order?

    Since customers from Russia can only place an order with the seller through his storefront on AliExpress, let’s look at this process first. Choose a set. Click “Add to cart” if you want to first adjust the number of items or add other items to the order, and then proceed to checkout. Or “Buy now” to go straight to it. Choose items you want to buy. Specify a suitable method of payment (card, Yandex.Money, Qiwi) and click “Buy”.

    Determine the method of delivery (to the address or to the pickup point). Add passport data (name, number and series of the document, the date of issue, who issued it, date of birth), TIN – they are needed to pass the parcel to customs. Pay for the order and confirm it. The status of the shipment will be displayed in a private office.

    At global.redmagic.gg we also add the product to the cart and specify the number of smartphones we need. Then we enter the delivery address, phone number and select the method of payment (PayPalThe system will display the possible shipping options and their costs.) The system will display the possible shipping options and their costs. At this stage you can also apply a promo code for a discount. After passing all the above-mentioned stages you can proceed to payment (the store only works with prepayment).

    Additional Red Magic features

    Of the additional options on the site global.redmagic.gg there is only a newsletter. By indicating your e-mail address and agreeing to receive notifications, you will know the news of the company, in time to participate in promotions and receive gifts.

    Mobile app global.redmagic.gg

    Global.redmagic.gg has no mobile application. But the resource itself is adapted to work with narrow-format devices on Android and iOS (smartphones and tablets). The only inconvenience is the need to log in every time to place an order. But this is easily solved by the browser settings, which almost always have auto-save passwords and the option “Do not log out of your account” (may be called differently).

     

    Payment and delivery at Red Magic.gg

    Both with the official site of the seller, and with his showcase on AliExpress you work only on prepayment: first you pay for the goods, and then they are sent for delivery. In the first case they support debit or credit cards of American Express, Diners Club, Discover, JCB, VISA, MasterCard, UnionPay and PayPal. In the second – VISA, MasterCard, Maestro, MIR, JCB, Diners Club, Discover, JCB cards, mobile payments, bank transfers via Sberbank.Online and even cash payments at the offices of provider partners.

    Shipping is international, so it is unlikely to expect a parcel earlier than 2 weeks. Especially since the seller states that payments for orders are confirmed and processed up to 5-7 business days, and no one will send you an order without prepayment.

    How to pay for your order at Red Magic

    Once you have selected the payment and delivery method in the cart, the system will redirect you to the transaction form. Enter the details and contacts for sending an electronic check. And confirm the transaction (usually by entering a code from the SMS). At Ali there are many more ways, as we have already realized, but the procedure is similar.

    Methods of delivery Redmagic

    There are 2 main ways to deliver packages to global.redmagic.gg Standard and Expedited (depending on the client’s region of residence, one of them may not be available). They differ in the speed of transportation and prices. However, the names of courier services are not specified. On AliExpress fast and long delivery is also possible. Several carriers are involved. It is possible to send to the address, to post offices and pickup points (post offices).

    Red Magic’s return policy

    There is a 15-day return or exchange period for orders placed through the site. For your claim to be approved, you need to keep the receipts and the appearance of the product (it must be in the same condition as when you received it). The claim is sent to [email protected]. If you pay by card, the refund is received within a week, via PayPal within 3 business days.

    If you place an order through the online storefront at Ali, it is subject to the rules of the service: within 90 days of purchase you can return it, receiving back 100%-value, if discrepancies with the description (color, characteristics) or malfunctions are detected. The claim is submitted via the order details page by clicking on the “Open dispute” button.

     

    Bonuses global.redmagic.gg

    The bonus program at global.redmagic.gg is the traditional coupon discounts, as well as a good affiliate line. In addition to the above, the seller offers preferential terms for student card holders.

    RedMagic 5S at a discount

    Today there is a $40 discount on the popular RedMagic 5S smartphone model. Instead of 579$ you can buy it for 539$.

    Discount coupons

    This is a standard AliExpress “thing”: when you make a purchase at the seller’s store for the first time or for a certain amount, you get a cash reward, which compensates part of the cost. In this case it’s $2 for the first order and $5 for orders from 500$.

    Student discount

    This offer is only available to international users. To get the discount of 5% you need to register on another service – Student Beans. And confirm your student status.

    Affiliate Program

    Assumes remuneration for attracting to the site global.redmagic.gg new users. To participate in the program, you need to register an account, in one of the sections of which you will find a unique (referral) link to be placed on any public resource: your own website, blog, social network page, forum thread, chat, conversation, etc. Everyone who follows the link is considered a partner’s referral. If he registers on global.redmagic.gg and makes an order within 90 days, partner gets 3% of the order amount. In addition, monthly gifts are provided (what they are, until the end is not voiced). Statistics of accruals are displayed in a personal cabinet.

    The company also cooperates with the CPA network Admitad. Partners receive 3% of the amount of each paid order.

     

    Complaints about Red Magic

    Unfortunately, I could not find any reviews on global.redmagic.gg (although the resource has existed for several years: since 2017). But on AliExpress the seller is reviewed quite well: his average score is 4.8 out of 5. Customers note the fast delivery and the loyalty of the store’s representatives.

    If there are any reviews about Global.redmagic online store, we’ll be sure to post the information on social media. Sign up so you don’t miss anything!

    Please keep yourself informed about news and complaints. We copy the most valuable information to social networks, so please sign up!

     

    Controlling authorities Red Magic.gg

    The Nubia RedMagic trademark is owned by ZTE Corporation of China, registered in Shenzhen and controlled by the State Council of the People’s Republic of China. In some countries, the organization is regulated by territorial authorities.

    User Agreement

    Website User Agreement global.redmagic.gg defines the nature of the legal relationship between visitors and site owners. Let’s look at several provisions. Thus, clause 2, among other things, says that any user and for any reason can be denied service.

    The company is not responsible for the accuracy and reliability of the information published on the resource (clause 3).

    The same applies to the termination (suspension) of the service: it can be at any time to stop working, and customers will not be compensated for losses incurred as a result (clause 4).

    Seller may provide customers with access to additional tools from third parties. In this case the use is on an “as is” basis, without any obligations or warranties on the part of ZTE (clause 8).

    You, for your part, undertake to protect the company and its partners/representatives from any damage. If any damage occurs, you will compensate for it (clause 15).

    Support service global.redmagic.gg

    To contact the customer service of the official website of the seller are available:

    • Phone +86-0755-863-602-00.
    • E-mail [email protected]
    • Online consultant on the website.
    • Communities on Facebook, Instagram and Twitter.
    • Tickets (created in your personal account and under Contact Us at global.redmagic.gg).
    • Answers to popular questions are given in the knowledge base – FAQ.

    Ali has an online chat room where you can write at any time of the day or night.

     

    Is Redmagic a scam?

    The online store is an official resource belonging to a large and world-renowned Chinese corporation. The reviews on AliExpress (on other services, unfortunately, I could not find any comments about the seller) are positive. So that Redmagic – it’s not a divorce.

     

    Conclusion

    Redmagic – the online store is not all that convenient: you have to pay for your order in advance to have it shipped to you. And when working with the site there are search difficulties. And yet the resource has its merits – for example, a good affiliate program and proven products of a well-known brand. The store looks good, although the prices here are far from the lowest.

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