Reviews about Hotel Reservations

Hello! We are very sorry to hear that you have encountered a similar situation. Unfortunately, it is impossible to foresee extraordinary circumstances which may arise during the booking process. Our service guarantees consist first of all in full retention of the guest's funds and refund in ca… Read more

Good afternoon! Thank you for the positive feedback! Read more

Good afternoon! Thank you for your positive feedback and appreciation! We will be glad to see you again as our guest. Read more

Good afternoon! Thank you for your positive feedback! We try to make our service comfortable and convenient for you! Read more

Good afternoon! Thank you for your trust! It is valuable for us. We wish you pleasant travels, and see you again on daily.ru! Read more

Good day! We are sad that you have such an opinion, we are doing our best to improve our service and your experience. comfort. Prepayment is always received on the balance of the landlord - the day after you move in. It is also worth considering that the prepayment for is a fixed amount and is not… Read more

Horrible, old, smelly apartment in an old, smelly building. The tiles are falling off the floor. The toilet's been ***ed and not cleaned. The towels are all different. The bedding underwear from different sets. And most importantly, cockroaches. Cockroaches in the kitchen. The owners are assholes. T… Read more

I used this service for the first time, everything is convenient and clear on the site. The operator quickly answers questions. The accommodation was as described, I liked it. The only thing when booking I chose in the search "can be with animals" and there were two types of ads: "you… Read more

Daily. Ru thought a good company, used more than once like . Everything seems to be normal, so far everything goes according to plan, but suddenly after booking I got a call back from the landlady. and said that there had been a layering, it turned out that the apartment had been booked for these da… Read more

Great app, reservation right away, apartment is clean. Read more

Very convenient service. Everything is simple and clear. I use it all the time. It is always possible to choose a good accommodation in terms of location and quality. You can be guided by reviews. I am pleased that there is a cashback, which can be used to pay for the booking. Read more

Good afternoon! Thank you for your feedback! It is valuable for us. We will continue to please you with easy and convenient booking. Read more

Good afternoon! Thank you for your positive feedback! We are glad that you are satisfied with everything. We look forward to seeing you again as our guest! Read more

Good afternoon! Thank you for your feedback! We tried our best. See you on Daily.ru! Read more

Good afternoon! Thank you for your pleasant response! We are glad that you are satisfied with everything. Read more

Good afternoon! Thank you for such a warm review, we appreciate it! We look forward to seeing you again as our guest. Read more

Good afternoon! Thank you for your positive feedback and appreciation! We are glad that you are satisfied with everything. Read more

Good afternoon! Thank you for choosing us! We will continue to please you with easy and convenient booking. Read more

Good afternoon! We are sad that you have such an opinion, we do our best to improve our service and your comfort. К Unfortunately, not everything can be foreseen. No one is immune to emergencies. Our service guarantees consist, first of all, in the complete to save the guest's money and return… Read more

Good afternoon, I would like to leave a review about the company Suchno.ru. Thank you very much for organizing the rent of an apartment in St. Petersburg. Everything is excellent, fast, honest. Read more

We were in Kazan with a large company. Through "Daily" we managed to find an ideal option in terms of location, number of rooms and price. The landlord's phone number is given immediately after prepayment, it is not large - 10%. If you choose a place with a high rating, there will be no … Read more

Great service, everything is clear and accessible Read more

We rented 2 days from 19.09.23 to 18.09.23. From the subway 3 min., clean, the apartment has everything you need (bed 200x 180, hair dryer, iron, ironing board, internet, microwave and dishes) To the subway Kremlevskaya from the house 15 min. taking into account 3 ost. on the subway. In the house pi… Read more

Used for the first time in 2023, booking hotels and apartments in Sochi. Quick, convenient, really works! You can compare prices and service at the time of selection! I recommend to everyone! We will use it again, using the points that are awarded for each reservation! Read more

At first I tried to find an apartment for a trip to Moscow via Cian. All the prices there were false, and when I tried to book, they doubled in price. I was pleasantly surprised by the price, quality and convenience of the service. I will now use this site. Read more

Great service. Convenient search. There is an opportunity to save in favorites several options to decide on a choice, having considered all the proposals. In case of questions, the support service responds promptly. I recommend! Read more

Today I booked an apartment in Izhevsk. We took an advance payment. The landlord wrote in a message some time later that she had already rented out the apartment and on a different the booking resource. They did not return the money to my card, but left it on their resource: it turns out that now I … Read more

It turned out to be the easiest and most useful among similar sites. We compared prices for the same objects, as it seemed to us, here the prices were more favorable by about 10-20% It seems that people on this site are not so greedy, which significantly increases the choice. Read more

Good afternoon! It is very nice to read such a warm review! We wish you pleasant travels, and see you on daily.ru. Read more

Good afternoon! Please describe in detail what exactly you were not satisfied with, we will certainly consider your feedback and take measures to improve our service. You can write to us in telegram @yanaizsutochno_ru or e-mail [email protected] about your issue, we will try to sort everything out… Read more

Good service for renting an apartment, no complaints at all. Everything is at the highest level. In case I need to rent an apartment, I do not hesitate to type in the search engine dailychnu.ru, as if there were no other sites like this). Read more

Very convenient and quick to find accommodation for traveling. We were looking for an apartment to stay in for a week. On the service Daily. ru quickly found the right place. Everything is great!!! Read more

For all 5 times of communication on different days the same attitude, rudeness and unwillingness to listen and answer the question. The operator interrupts. Apparently, this is the regulation of work in Daily. When a person applies to the company, he wants to get a reliable and clear answer. And not… Read more

Good afternoon! Thank you for your positive feedback! We try to make our service comfortable and convenient for you. Read more

Good afternoon! Thank you for your trust! It is valuable for us. We wish you pleasant travels, and see you again on daily.ru! Read more

Very convenient service. Great choice, filter system allows you to quickly choose the right option. We promptly contacted the owner of the apartment and agreed on everything. Safe system of prepayment. Tempting cashback, which I have already planned to spend on the next trip. We chose a great apartm… Read more

Consistency with ads. Everything is controlled, payment is fast. Read more

You stole from me. Why are you doing this? People, don't trust this company if they offer you money. Read more

Hello! We are very sorry to hear that you have encountered a similar situation. Our service guarantees consist, first of all, in the complete to save the guest's money and return it if necessary, as well as to find alternative accommodation if the need arises. We want you assure you that ou… Read more

09.09.2023 booked through daily.ru hotel in Pyatigorsk and transferred the prepayment. When I arrived at the place I found out from the receptionist that this number had already been booked earlier by other guests. They said that the money should be refunded to me by the aggregator. I have not been … Read more

For the first time in my life I am writing a complaint, because I just feel cheated, cheated, screwed by this miracle service. We were a day late in arriving at apartment because the weather conditions canceled the boat from Sochi to Gelendzhik, not only refused to change the reservation and demande… Read more

Good afternoon! We are sad that you have such an opinion, we are doing our best to improve our service and your comfort. Our support service works for you every day. Each request is processed by our specialists in the order in which it is received. Sometimes there are more and waiting times ma… Read more

Having booked an apartment in Khabarovsk from 05.08 to 06.08.2023 through the mobile application Suchno.ru with a prepayment of 927.2 rubles (number reservation #22062447), my family and I left for our destination. On the way to Khabarovsk, at the moment when we had to check in, the landlord wrote t… Read more

Good afternoon! We are sad that you have such an opinion, we do our best to improve our service and your comfort. Our support service works for you every day. Each request is processed by our specialists in the order of receipt. Sometimes there are more requests and the waiting time may increa… Read more

I booked a room on Bukharestskaya street in St. Petersburg , object #19033. It was time to check in, I called the landlady. And it began surprises- "I don't live there, my son of 30 years lives there alone, the kitchen is being renovated." There is no such information on the website. I ref… Read more

Hello! We are very sorry to hear that you have encountered a similar situation. The landlord is obliged to provide the accommodation and conditions specified in the lease in the ad, otherwise it is a gross violation of the service rules. Our service guarantees consist, first of all, in the … Read more

Good day. I have encountered an unreliable and irresponsible landlord. I booked accommodation at the following address: 62 Chistopolskaya St. in Kazan period from 16.08.23 to 20.08.23. I contacted the landlord (she is presented on the website as Adela) immediately after the rental. and then a coup… Read more

Hello! We are very sorry to hear that you have encountered such a situation. We would like to note that in fact, when canceling a reservation, a fee may be deducted. compensation set at the time of booking by the landlord in the house rules. The exact amount of compensation is calculated separatel… Read more

We booked accommodation, as a result we moved in, but after 24 hours due to power cuts, every five minutes, there were problems with the gas heater. We had to urgently look for another accommodation. But here is the return of money, here daily ryu refused to return the amount that I transferred as a… Read more

I will complete the review. In general, as you would expect, we received a reply from the support service that we were living in the booked accommodation. Therefore, no one will return us nothing. Scan of the mark of the host that we "not settled" on the site daily.ru apparently does not c… Read more