Reviews about Hotel Reservations

A scam! Nowhere is it written about the cancellation fee. As a result, from 1616 rubles to the account sent 703₽, which also did not come. The site daily. Ru simply misappropriated 1600 rubles. Made a prepayment for accommodation, could not go on the dates. Cancelled a month in advance! Not a day, … Read more

Hello! We are very sorry about this situation. We have already provided the necessary help for your complaint. We want to assure you that our specialists are monitoring every cancellation by the landlord, and on the whole period of cooperation we can take appropriate measures on the basis of Dai… Read more

Reservation 19858613. We made an advance payment. The owner of the apartment did not come to the meeting. Called him, said he could offer another apartment with one bed, although originally booked accommodation for three people. I couldn't reach the support service of sudo.ru. We had to urgently loo… Read more

I hope a competent, professional lawyer in court will challenge your similar situation and you will be forced to change. Read more

Hello! If you cancel on your part, the system considers the situation as standard, so this calculation is made depending on the booked object. We would like to note that refunds are made within 2-10 working days. Please wait for the receipt on your account. In order for us to understand what happ… Read more

Hello! We are sad that you could think that, we do our best to improve our service and the comfort of our guests. But we really can not change reviews, as this would be a gross violation and interference in the opinions of users of our service. We hope for your understanding. Read more

The app is uncomfortable to use. False comments from a tenant customer CANNOT be removed. The customer was offended by the comment and wrote a FALSE comment. There is evidence of that correspondence and photos with the time and date. Administration refuses to remove it, such as this is not provided … Read more

Recently we flew with our family on vacation. We bought our tickets on trip.com. As an option when buying tickets there was insurance from the company AirHelp against damage and loss of luggage. We bought this insurance because we had a lot of valuable items in our luggage on the flight. During our … Read more

April 2023 made a prepayment for housing on the site 14400 rubles, then accidentally canceled it ( was selected two places on the same street, when selecting one, the second had to be cancelled). I got only 7200 rubles instead of 14400 rubles. I wrote a bunch of letters to the website support, calle… Read more

Hello! We are very sorry that you are facing a situation like this. Unfortunately, it is impossible to foresee extraordinary circumstances that may arise during the booking process. Our specialists carefully monitor every cancellation, we will pass this landlord to our managers, they will caref… Read more

Reservation No. 19845137 (Instant Booking) 15-17.04.2023 1. Inaccurate information about the facilities 2. Prepayment can be made by card, but the second Part of the payment is only in cash or on a personal card. Which is very inconvenient and unsafe. 3. the reservation can be canceled at any … Read more

We are very glad that you liked our booking service! We wish you pleasant travels and see you on Suto.ru! Read more

Wonderful site! We have booked several times through this site. All went great. Very convenient that the payment after check in, no cheating. Managers always in touch. Would recommend! Read more

Good afternoon! Very nice to read your review! Thank you for trusting our booking service. We are glad that our interaction has left such a positive impression. Read more

I am by nature a reinsurer, and it was an outright adventure to use a new service for me and to rent a hotel instead of a hotel. But having had such a positive experience, I would use it myself and recommend it to my friends! I had a very good impression of reliability, easy search, good reviews, an… Read more

Good afternoon! Thank you for your feedback. We try to provide the highest level of service and quality, and your satisfaction is our main goal. Thank you for choosing our company. It is valuable to us. Read more

Very clear and simple interface, search, filters. I use it only, exceptions only if in a particular city, not all recruiters participate in it yet. Read more

So you booked on trip.com and then asked the airline for a refund? Read more

Thank you for the review! We look forward to seeing you again as our guest. Read more

When paying by card, it is not possible in Poland to take an invoice for a company even though they ask for such data. This remark is not written anywhere in the terms and conditions. Sitting all day on the chat room and trying to talk to the staff had no effect. Read more

Andrey, thank you for taking the time to leave a nice review! It's valuable for us. Read more

I used the aggregator daily ru, left only positive impressions, user-friendly and understandable interface, a lot of bonus programs, etc. Read more

Excellent service. I needed an apartment in Samara, looked through hotels, the quickest and most convenient way was to book an apartment through the site "daily.ru". The booking was made without any problems. After making an advance payment, we immediately got in touch with the owner.Accom… Read more

Thank you for your feedback! We are glad that you are satisfied with everything. Read more

We booked an apartment in Grodno for a few days during the New Year holidays. The choice of apartments was diverse, whereas on other sites there was practically nothing to choose from. We booked without any problems and made an advance payment. Prepayment is written off only when you move in. The a… Read more

Thank you for choosing Sudovot.ru! It's valuable to us. Read more

Very comfortable and reliable. It is felt that the owners take care of their reputation and are client-oriented. As Sudochot.ru protects guests and has certain requirements for landlords. By renting through the site, I feel secure and confident that the move-in will take place, and the selected crit… Read more

Yaroslav, thank you for the nice review! Due to technical work on the site can have problems, which may affect the service, for which we apologize. We will be glad to see you again among our guests! Read more

Thank you for your feedback! We are very glad that you have been with us for a long time. Read more

Supra.ru - a great service for selecting accommodation! A huge number of different options, for every taste, from the most budget to super-LUX! I have long used the services of this portal, and never once was disappointed. I recommend! Read more

Svetlana, thank you for taking a moment to leave a nice review. We are glad that you were satisfied with using our service! Read more

Service class, modern, without unnecessary advertising, with a reminder of the booking.Our family of four booked a class accommodation in Moscow, with a convenient location and modern.Service helped very quickly to find their home, helped with check-in and check-out.Thanks a lot for what you work! Read more

Thank you for taking the time to leave a review! We'll take the minuses into account. Read more

The service is very convenient. Current offers. Only the prices have risen sharply. Read more

Nikolai, thank you for taking the time to leave a nice review. We are very glad that using our service is convenient for you! Read more

Ilya, thank you for your review! We are very glad that you are working with us for more than a year. We appreciate it! Read more

Several times I booked lodging through the service of Sudot.ru, very convenient, everything is quite simple. You can use the browser on your computer or smartphone, there is also a handy app for android. The ordering process is clear, the money is deducted as written in the description of the order,… Read more

Everything is great, good guys. I've been using them for years. Read more

We booked on the website, we are happy with everything. I recommend it. Read more

Thank you for your feedback! We value every guest's opinion. Read more

Thank you for taking the time to leave such an informative review. We are glad you enjoyed using our service. We look forward to seeing you again as a guest. Read more

I have used this service for booking accommodation several times. Thanks to the high-quality work of the company, which has replaced bookings in Russia, my wife and I discovered Karelia. We did not encounter any problems with landlords, and received only positive emotions from the accommodation. Som… Read more

I liked the service of Sukhotovo.ru! We booked an apartment in Yekaterinburg through it and then got cashback on the next apartment) Everything is great! Read more

It was my first time to use the service of Sudot.ru and I was very satisfied. Quickly, professionally chose an apartment. The day before moving in the selected apartment broke down communication and administrator Tatiana called and offered us another apartment at no extra charge, which were also loc… Read more

Pavel, thank you for your feedback! We are glad that using our service is convenient for you. Read more

A handy app for finding accommodation. There is a system of bonuses for booking. You can communicate directly with the owner in the chat application, which is convenient. Read more

Alla, thank you for your feedback! We are glad that you were satisfied with the use of our service. Partial payment is made for safety. Reserving accommodation with advance payment is convenient and safe, because the rules of our service are designed to motivate both guests and partners of Sudnots… Read more

Eugene, hello! Please write to our e-mail [email protected] , specify in the letter the mail from which you wrote to us. All will check, thank you! If the situation improves, would be glad to raise the grade. Read more

Thank you for your feedback! If you are satisfied with it, we would be happy to give you an upgrade as well. Read more

I usually rent accommodation on another resource... But, buying tickets through the Tinkof app, I decided to use this service... I really quickly chose and booked an apartment for the desired dates... Convenient search and people reviews helped me to decide. The service ensures the reliability of th… Read more