Main » Ratings » Hotel Reservation Services » Is Sutochno a Scam? » Reviews » Testimonial no 64532
Sutochno
Total reviews 402
7 complaints
4.4
Confirmed company
sutochno.com
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  • Company Review Sutochno
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    For the first time in my life...

    For the first time in my life I am writing a complaint, because I just feel cheated, cheated, screwed by this miracle service. We were a day late in arriving at apartment because the weather conditions canceled the boat from Sochi to Gelendzhik, not only refused to change the reservation and demanded to pay for the day, which is actually neither much nor little 7, 5 thousand rubles, but also accused me of everything and almost openly said: piss off, it’s not ours. trouble. And this while I was standing outside the building. I’m totally on the side of the homeowners. We’re being treated like cattle. In the end, together. with the hostess formalized to me " non-departure" and did not return the prepayment of 11 thousand I naively thought that such kidalova no longer exist! Now I’ve got lawyers, I don’t care about the money, I want to be punished!

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    • SUTOČNO.RU Svetlana Selivanova 24 October 2023 at 13:42
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      Hello!

      We are very sorry to hear about your situation. Please provide us with the booking number so that we can investigate the situation in more detail.

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More honest opinions from real people about the company Sutochno

  • ahmad salman 2 years ago
    4.3
    Rate your review 0
    0
    0

    overall everything is ok

    I used it once, I chose an apartment in St. Petersburg with many positive reviews, everything went well. On the downside - no guarantees after moving in, the service does not give, contact the owner of the housing to clarify any questions about the object (not always everything is clear from the photo)... Read more
  • Yaguatí Pérez 2 years ago
    5
    Rate your review 0
    -1
    1

    Excellent service daily.ru

    In November, we used the Suchno.ru service when we were in Moscow and the Moscow region. I really liked the fact that we could find an apartment in the area we were interested in or close to our location. The move-in and move-out process is as simple as possible, no key deposits, no contracts, etc. On... Read more
  • Sakeem Stevens 2 years ago
    5
    Rate your review 0
    -1
    1

    Sutochno.ru - an excellent service for selecting and booking accommodation

    After the departure from Russia of the familiar Airbnb and Booking.com. I didn't know how best to find and book accommodation when traveling. О Daily. ru learned from the advertisement and decided to try to find through them a suitable apartment for a trip with a child to St. Petersburg on vacation... Read more
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Company review statistics for Sutochno
4.5
409 reviews
87%13%
Service
89%
Convenience
90%
Quality
89%
Cost
90%
The company in the ratings
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HHotel Reservations
37/37
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