For the first time in my life I am writing a complaint, because I just feel cheated, cheated, screwed by this miracle service. We were a day late in arriving at apartment because the weather conditions canceled the boat from Sochi to Gelendzhik, not only refused to change the reservation and demanded to pay for the day, which is actually neither much nor little 7, 5 thousand rubles, but also accused me of everything and almost openly said: piss off, it’s not ours. trouble. And this while I was standing outside the building. I’m totally on the side of the homeowners. We’re being treated like cattle. In the end, together. with the hostess formalized to me " non-departure" and did not return the prepayment of 11 thousand I naively thought that such kidalova no longer exist! Now I’ve got lawyers, I don’t care about the money, I want to be punished!
SUTOČNO.RU
Svetlana Selivanova
24 October 2023 at 13:42
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We are very sorry to hear about your situation. Please provide us with the booking number so that we can investigate the situation in more detail.
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For the first time in my life...
For the first time in my life I am writing a complaint, because I just feel cheated, cheated, screwed by this miracle service. We were a day late in arriving at apartment because the weather conditions canceled the boat from Sochi to Gelendzhik, not only refused to change the reservation and demanded to pay for the day, which is actually neither much nor little 7, 5 thousand rubles, but also accused me of everything and almost openly said: piss off, it’s not ours. trouble. And this while I was standing outside the building. I’m totally on the side of the homeowners. We’re being treated like cattle. In the end, together. with the hostess formalized to me " non-departure" and did not return the prepayment of 11 thousand I naively thought that such kidalova no longer exist! Now I’ve got lawyers, I don’t care about the money, I want to be punished!