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Unique online store, which catalog presents a variety of designer clothes, shoes and accessories.
Online store
Official website
Head Office
29 Boulevard Prince Henri, 1724 Luxembourg
Date of foundation
The owner of the company
Lomeway E-Commerce (Luxembourg) Limited
Types of support
[email protected]Live ChatHelp CenterVKFacebookInstagramTwitter
Support by phone
+(1) 360-824-5022Only in the U.S. and Canada
Social media
English, German, Spanish, French, Portuguese, Russian, etc.
Payment methods
Bank card (Visa/MC), American Express, Discover, Diners Club, Qiwi, Webmoney, Yandex.Money
Buying on credit
Store category
Goods from China, Clothing, Footwear and Accessories
Project Features
Products from China by designers from over 260 countries
Additional services
Gift cards
Order Tracking
Size selection
Project regions
All countries in the world
Shipping methods
Courier delivery, Transportation companies
Transportation companies
Delivery time
Until 25 daysDepends on the method of delivery and the remoteness of the region
Mobile applications
There are mobile apps (iOS / Android)
Affiliate Program
Registration16% from a paid order
Rich assortment of products
The relevance and unusualness of things, interesting design
Fast online ordering
Discounts, promotions and low prices
High quality products
There are failures with delivery (according to online reviews)
Regulatory agencies and laws
Luxembourg law
Company requisites
Overall assessment
Date of update
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      29 Boulevard Prince Henri, 1724 Luxembourg

      ZAFUL is this a scam? Reviews and description

      Published: July 26, 2020 Updated: February 15, 2023

      ZAFUL - it's unique online storeThe range of which presents fashionable outfits for daring and extraordinary personalities. The variety of clothes presented in the catalog of this store, is able to cause amazement in any person. All products are of excellent quality and perfect design, these products are able to meet the needs of every fashionista. features original pieces from professional designers in over 260 countries. Zaful owns the copyrights to a variety of styles, in the creation of which the designers don't just create clothes you'll wear, but take into account your emotions and lifestyle. But is Zaful really a reliable online store that can meet your demand? Or is it just another scam and you will waste your money? Let's answer these questions in our review!


      Why ZAFUL?

      ZAFUL is an international B2C e-commerce platform and online store that has become one of the most popular brands in the world. More and more young people and girls are choosing ZAFUL to buy clothes, shoes and accessories.

      And here are the main advantages of the site

      • a wide range of products;
      • the relevance and unusualness of things;
      • interesting clothing design;
      • decent product quality;
      • good prices and good discounts.

      In the clothes of this store will stand out from the gray masses, to feel more confident and liberated.

      What you can buy on Zaful

      As you have already realized, the platform was created to sell original men's and women's clothing, as well as shoes and accessories. Let's take a closer look at what you can buy on ZAFUL.

      Women's Clothing

      The catalog features swimwear, dresses of various styles, interesting cut skirts, stylish pants and shorts, trendy sweaters, blouses, shirts and much more. A huge variety of outerwear - jackets and coats. The variety of models, colors and sizes is amazing! In addition, in a separate category "Sports" you will find clothes for running and fitness.

      Clothes for Men

      Young people can buy T-shirts, shirts and pants at a bargain price. There are clothes for every taste and color in the range. Also available in sweaters, hoodies, jackets and coats. Stylish clothing ZAFUL men look unusual and attractive, it is able to emphasize the individuality of everyone.


      In this category you will find such products:

      • sunglasses;
      • Jewelry - rings, earrings, bracelets, etc;
      • bags and backpacks;
      • shoes - sneakers, boots, ballerinas;
      • hats, gloves and scarves;
      • straps;
      • hair bands;
      • socks and tights.

      The Accessories section has products for both women and men. Young men can buy pendants, bags, hats and more.


      How to find the right product at

      You can find a product through the search bar. Moreover, you can enter in it not only the name of the product (swimsuit, top, etc.), but also other criteria - for example, it may be a season or a print. Now at the search bar you can see the most popular queries - summer, graphics, summer dresses, jogger pants, etc.

      You can also find the product you want through the categories. There are a lot of grammatical errors on the site, so it's quite possible. There are separate categories "Men's" and "Women's", but the categories "Dresses", "Tops", "Swimwear" and "Sports" are separate. In addition, there are "Accessories" and "Trends" sections. In "Trends" you will find the bestsellers for men and women, T-shirts with images and various novelties. Search the product can be both by color and by style. Oriental style, tai dai, leopard, bohemian style, party, sunflower, animal and floral prints are trending right now.

      Product card

      The product cards on ZAFUL are very informative. There are pictures of outfits from different angles, many of them are shown on models. There is a detailed description of what material the product is made of and what season it is designed for, there are detailed characteristics of the product - sleeve length, etc. There are sizes from S to XL, so everyone will be able to choose something stylish and unusual for themselves. The card shows not only the price and description of the product, but also information about the size and the conditions of return, in case the product does not fit.


      How to order from Zaful

      You can place your order online through the website To do this you need to choose a product, decide on the size and color of the product, and then add it to the cart. After going to the cart, you will need to pay for the order and specify the method of delivery. It is not necessary to register on the site only when paying via PayPal, in other cases registration is obligatory.

      How to register at

      New users can create an account on the site and get a 15% discount. To do this, go to the "Login/Register" section in the upper right corner, enter your email address there, and come up with a password. You can also sign in to Zaful through your Google, Facebook or VK account.

      Personal Cabinet

      After registration, the user has access to a personal account, which has the following sections:

      • "My Orders.". You can view the current and already delivered orders.
      • "Coupons and Points". List of current and expired discounts, number of available Z-points.
      • "Survey.". Your ratings and feedback.
      • "My Favorites.". You can add items to favorites, so you can quickly order them when you have the opportunity.
      • "Earning.". This is the section for partners, here is information about the referral program.
      • "Remind me what goods are in store.". Here you can put away items that are not available in your size right now - so you'll know when they're available.
      • "Profile.". Personal data of the client: e-mail address, date of birth, etc.
      • "My Wallet.". This wallet receives funds in the case of returns.
      • "Address list.". Customer delivery addresses.
      • "Change Password". You can change the login information for Zaful.
      • "My Tickets.". Gift certificates.
      • "My Messages. Contacting the Help Desk.

      How to place an order?

      After you've selected the product and entered the cart, you need to fill in the delivery information. Specify personal information (full name, phone number) and the address to which you will receive the order. When ordering, you can use promo codes and any available discounts.

      Additional features

      In addition to using points, searching by filters and categories, ZAFUL offers its customers additional features. These include a subscription to the newsletter, a registration discount and a sale.

      Newsletter Subscription

      By entering your e-mail address, you agree to receive e-mail notifications from ZAFUL and receive a 15 % discount. And also you will be timely informed about all the promotions, discounts and changes in the work of the online store.


      Mobile application

      The ZAFUL app can be downloaded to your mobile device (Android/iOS) and you can order anytime, anywhere. You don't have to sit at home in front of your computer to browse through new products and place orders. You can follow designer hits and do shopping while walking, resting. All you need for this is a cell phone and a stable Internet access. For downloading the application you will receive a discount of 3% on your first order.


      Payment and delivery to Zaful

      ZAFUL offers a wide choice of payment methods for orders, standard and express delivery. Goods are first checked for quality and packaging, so they are shipped within 5-10 business days after the customer places the order. Let's take a closer look at how you can pay for your order at

      How do I pay for my order?

      You can pay for your order on Zaful in one of these ways:

      • via PayPal (you can without registration);
      • by Visa, MasterCard, American Express, Discover, Diners or Maestro;
      • by means of an electronic transfer - Yandex.Money, Qiwi, WebMoney.

      You can pay for part of your purchase with a promo code, Z-points or special coupons.

      Ways to deliver the product

      ZAFUL offers free shipping. Standard delivery takes 10 to 25 working days, express delivery takes 3 to 10 working days. The cost depends on the order amount and the distance your purchase will have to travel. Customs and other costs that may occur during the delivery process are borne by the customers.

      Ways to return merchandise

      You can return an item within 30 days of receiving it. If you received a defective or damaged item, or the wrong size clothing or shoes, contact Customer Service immediately. Zaful specialists will make a decision within 3-6 days of receiving the item back. And they will refund your money to your card (7-14 business days), PayPal (within 48 hours) or e-wallet (within 24 hours).


      Bonuses at ZAFUL

      ZAFUL offers various bonuses - from coupons and seasonal discounts to gift cards. As well as an interesting affiliate program. Let's take a closer look at each of these unique offers.

      Subscription discount

      To get the discount, you need to register an account at and sign up for the weekly newsletter at the bottom of the site. For this you can get a 15% discount on the purchase of merchandise.

      Application discount

      Download the mobile app and get an additional 20% discount on your first order.

      New items discount

      Discount 50% for new product additions to the website.

      Discount on hits

      Popular items in the catalog are discounted up to 80%.


      You can earn points from ZAFUL in a variety of ways:

      • confirm email;
      • write reviews;
      • upload images;
      • to purchase goods;
      • take part in actions, etc.

      For all this, Z-points are credited, which can be spent when placing an order. The system automatically shows how many of the points available at the moment can be spent on the purchase of this or that product.

      Super Deals Zone

      There is a section on the site that contains many products of different items with big discounts up to 70%.

      Gift cards

      Gift Cards cannot be purchased, they are obtained through various forms of promotional activities. To use such a card, you need to select Gift Card as a payment method on the checkout page.


      Promo codes give you the opportunity to buy products at a good discount. You should use them when you have the opportunity. During checkout, go to your cart, enter the promo code, and click "Apply". You can only use one coupon code per order.


      In the "Promotions" section there is a liquidation of clothing and accessories. You can choose items by price. There are a lot of beautiful and stylish things that you can buy now at a very favorable price.

      Affiliate Program

      Referral program offers 3 options for earning:

      • You can create your own promotional link and place it on your site. And then keep track of each active order.
      • You can make money with Easy Sharing as well. Share great ZAFUL products on social networks and earn up to 30% in commissions.
      • Send an affiliate link to your friend to receive % from their purchases.

      The amount of commission also depends on the goods that your audience will buy. There are high commission items, you can get almost half the amount from the cost of the item. You can also get 16% from each order paid for by a referral under the program from the Spa Network ePN.


      Complaints about Zaful

      There are both positive and negative reviews of ZAFUL on the web. But judging by the date, the negative reviews were written as soon as this site appeared. That is, somewhere between 2013 and 2016. Now, of course, it is not without customer dissatisfaction, either. Every online marketplace faces this problem. Most of the complaints come from the fact that the goods in the order arrive individually.

      The majority of customers are satisfied with the products they received. They write that ZAFUL has become one of their favorite stores. They like the variety and quality of goods, stylish design, low prices, fast delivery.

      If there are any reviews about the ZAFUL online store, we will be sure to post the information on social media. Sign up so you don't miss anything!

      Please keep yourself informed about news and complaints. We copy the most valuable information to social networks, so please sign up!


      Supervisory authorities

      Zaful is one of the first-class clothing stores and is owned by Lomeway E-Commerce (Luxembourg) Limited, headquartered at 29 Boulevard Prince Henri, 1724 Luxembourg. The site also gives the address of the German office: Kurfürstendamm 67 | 10707 Berlin / Germany. There is no other legal information on the portal. User Agreement

      The Zaful agreement contains general provisions, rules for cancellation of orders and complaints, peculiarities of customer service, etc. Zaful puts forward a number of requirements for the customer, the company's specialists can refuse to place an order to aggressive individuals who insult them or constantly complain and demand something incomprehensible:

      If the customer is dissatisfied with the service, he can file an official complaint. The support service will answer it within 24 hours, excluding weekends and holidays.

      Goods from the order can come individually, so they are sent from different warehouses. When ordering, it is recommended to take out insurance, then in case of delivery problems Zaful can re-ship the order.

      Customer Service

      If you have any problems or important questions, you can always contact the support team in these ways:

      • by e-mail: [email protected];
      • by phone: +(001)-360-824-5022 (conversation in English only);
      • online via the website - call, live chat, Facebook messenger.


      Is ZAFUL a scam?

      ZAFUL cannot be called a scam or a fraud. This online store has been on the market since 2013 and is constantly expanding. The company offers customers a variety of clothing and footwear models at bargain prices. Judging by the reviews in the network, many young people and girls choose Zaful as an alternative to the same AliExpress. And this is understandable, because on the site there are many interesting things. This and bright fashionable clothes, and beautiful comfortable shoes, and original accessories.

      ZAFUL offers fast delivery and a wide choice of payment methods. If you pay via PayPal, you don't even have to register on the site. If there are any problems, you can always contact the support service. Moreover, not only by email, but also online through the website or by phone (if you know English well). If the product does not fit or turns out to be defective, you can return it to the seller within 30 days and get your money back.



      ZAFUL - is a unique online store that attracts more and more young people. The catalog presents a whole variety of stylish, designer clothes, shoes and accessories. There are products for every taste and color. In these clothes you stand out from the gray crowd, you will feel more confident.

      It is easy to place an order, just add the item you like to the cart and specify the required parameters (size, color, etc.). If you have any questions and problems do not hesitate to contact our support! They will always help you to solve any issues related to ordering and returning goods.

      Assortment of goods
      Easy ordering
      The work of the store delivery service
      Convenience of returning goods


        ZAFUL reviews

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        There are few reviews on the web about the ZAFUL store. Among them there are both positive comments and complaints about the service. Satisfied customers I like the prices at ZAFUL, the quality and design of the products, the delivery as promised, and the matching of sizes to the table. The negative… Read more

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