Vevor

Total reviews 15
1 complaint
1.7
Unconfirmed company
vevor.com
Go to the website
The largest online store specializing in Vevor brand equipment and tools.
Online store
Official website
Head Office
19h Maxgrand Plaza No.3 Tai Yau Street San Po Kong KL
Date of foundation
1970
Company owner
Rubao, Jiao
Types of support
[email protected]FacebookTwitter
Phone Support
855-385-1880Mon. - Fri: 8:00-17:00 GMT-7, Sat. - Sun: 08:00-15:00
Social network
Languages
English, French, German, Spanish, et al.
Bonuses
Until 58 %Receive
Discounts on promotional items
Methods of replenishment
PayPal, Klarna, Bank card (Visa/MC)
Purchase on credit
Credit cards are valid
Installment
No
Store Category
Auto Goods, Tools and Gardening Equipment, Digital and Home Appliances
Project Features
Over 10 million fans and users worldwide
Additional services
Guarantee12-month grant and free returns within 30 days of delivery for approved reasons.
Newsletter
Project regions of operation
The whole world
Delivery methods
Courier Delivery
Courier services
DHL
Delivery time
From 2 to 6 days
Free shipping terms
Delivery is always free
Mobile apps
No mobile apps available
Affiliate Program
RegistrationFrom 5% for the sale
Advantages
Large selection of products in the catalog
Working almost all over the world
Multilingual support service, ready to help you 24/7
Controlling authorities and laws
Legislation in Hong Kong
Company requisites
Overall assessment
8.7/10
Date of update
April 4, 2024
    Address
    19h Maxgrand Plaza No.3 Tai Yau Street San Po Kong KL
    Assortment of goods
    44%
    Convenience of order placement
    36%
    Operation of the store's delivery service
    27%
    Convenience of returning goods
    20%
    1.7

    Reviews

      Vevor reviews

      15
      Add review
      • In ascending order of rating
      • In descending order of rating
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    • 2.3
      Credible feedback Rate your review 0
      0
      0
      Assortment of goods
      80%
      Convenience of order placement
      40%
      Operation of the store's delivery service
      40%
      Convenience of returning goods
      20%
      Hydraulic jack

      Product arrived defective. Contact with customer and technical support not helpful. First solution offered was to reimburse $82 so I could take it to a repair shop to get it fixed, which I refused. Second offer was a refund of $165 for an item I paid $274.04. I wouldn’t buy from this company and have… Read more

    • 2.3
      Inaccurate feedback Rate your review 0
      0
      0
      Assortment of goods
      100%
      Convenience of order placement
      40%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      STAY AWAY!!! THIS IS NOT A LEGITIMATE COMPANY

      Don’t be fooled by the cheap prices. They print a shipping label but nothing ships fpr days if ever. Horrible, arrogant customer service.

      Positive
      • Nothing other than price
      Minuses
      • Cutomer service, follow up, abundant lies
    • 2.8
      Feedback approved for publication Rate your review 0
      0
      0
      Assortment of goods
      80%
      Convenience of order placement
      80%
      Operation of the store's delivery service
      40%
      Convenience of returning goods
      20%
      Pistolet à cartouches inutilisable - impossible à retourner

      I bought an electric sealant cartridge gun.
      The minimum speed was far too high to make a proper application.
      I was unable to return it. It’s very difficult to get a response from customer service. When you do get one, they first drag it out, asking for photos, then explain that you’ll have to send… Read more

      Positive
      • Choix prix
      Minuses
      • Pas de SAV et pas de retour réel possible
    • 1
      Feedback approved for publication Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      SON UNOS ESTAFADORES

      SCAMMERS
      BEWARE THEY ARE SCAMMERS.
      THEY SEND YOU PRODUCTS FROM CHINA
      THEY CHARGE YOU SPANISH TAXES (21%)
      THEY DON’T GIVE YOU ANY INVOICE
      AND TO TOP IT OFF THE SPANISH GOVERNMENT DOES NOT KEEP A EURO.
      I RECOMMEND NOT TO BUY.
      BUY IN COMPANIES WITH EUROPEAN CIF

      Minuses
      • ESTAFADORES
    • 2
      Feedback approved for publication Rate your review 0
      -1
      1
      Assortment of goods
      20%
      Convenience of order placement
      100%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Barbecue access doors

      Vevor shipped the wrong doors to me and will not send the correct ones or accept returns. They keep giving lip service saying they appreciate my business and just keep transferring the issue to someone else. This company is a SCAM. Stay away. You have been warned. I ordered 31”x31” doors and they sent… Read more

      Positive
      • Cheap prices,
      Minuses
      • Buyers beware
    • 1
      Feedback approved for publication Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      pfeifft auf EU-Recht

      Chinese store that pretends to be located in Germany, but does not care about German/European rights. Neither the legal warranty is offered, nor are there mandatory details such as imprint, a data protection officer, etc..

    • 1
      Inaccurate feedback Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      ESTAFA

      THEY SELL PRODUCTS THAT DO NOT WORK AND DO NOT ATTEND THE CLAIMS, I LOST MY MONEY AND I HAVE A PRODUCT THAT DOES NOT WORK.

      Positive
      • NO FUNCIONA
      Minuses
      • VENDEN PRODUCTOS QUE NO FUNCIONAN Y NO ATIENDEN LAS RECLAMACIONES, PERDI MI DINERO Y TENGO UN PRODUCTO QUE NO FUNCIONA
    • 1
      Feedback approved for publication Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Vevor 30-day no hassle returns is a SCAM!

      I ordered a light brown and two gray marine rugs. I received a pinkish and blue rugs instead. I’ve requested Vevor to send me return mailing labels for three rugs that I do not want due to the color not as described which I’ve been getting the run around for two weeks. I’ve been on multiple Vevor… Read more

    • 1
      Feedback approved for publication Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      DON'T BUY - they sell faulty products and refuse to honor their warranty

      I bought a machine back in January and within a few weeks it started coming apart. I’ve been going back and forth with customer service for A MONTH. They told me my machine had a one year warranty. But then they offered to pay for 60% of the repair costs if I could repair it locally. When I refused they… Read more

    • 1
      Credible feedback Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Ordered a truck part and got speed bumps

      I ordered weeks ago a part that I needed for my truck. Vevor took my money then took 2 weeks to send me the completely wrong item. I sent them all information and pictures of the useless garbage that was sent to me and they have given me the complete run around and havent resolved a thing. Its the most… Read more

      Positive
      • They took my money easily.
      Minuses
      • They sent me not what ordered or even close, then sent them all pertinent information and pictures to resolve this and that was weeks ago, absolutely horrible and still have yet to get what ordered or my money back
    • 1
      Credible feedback Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Nie kupuj w tym sklepie

      I bought an oil separator. The goods came inconsistent with the description. It is not possible to make a complaint or return the goods. I sent pictures with the description. No response at all. This is how thieves and scammers work.

      Positive
      • Niska cena
      Minuses
      • Towar bezużyteczny, wadliwy i niezgodny z opisem
    • 1
      Credible feedback Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Estafa, no comprar

      I bought a "VEVOR Submersible Pump" It is a scam like the top of a pine tree. DO NOT BUY.

      Minuses
      • Estafa
    • 3
      Credible feedback Rate your review 2
      +2
      0
      Assortment of goods
      100%
      Convenience of order placement
      80%
      Operation of the store's delivery service
      40%
      Convenience of returning goods
      20%
      Trash and junk

      I bought a sewer sweeper from their company the other day, where I opened up the gearbox (since the Chinese are not very fond of lubricating moving and rubbing parts) found that the most stressful part in this whole system is plastic and also crooked. Plus the cutting head of the roots, it just is twisted… Read more

      Positive
      • It just looks beautiful
      Minuses
      • They have no quality control whatsoever
      • Persona anónima 9 June 2023 in 13:38
        Rate your response 0
        1

        I wish I had read you earlier!

    • 2.5
      Feedback approved for publication Rate your review 1
      +1
      0
      Assortment of goods
      100%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      60%
      Convenience of returning goods
      20%
      Please don't buy from this company!

      This company is a scam! They ship items that do not work, then the terrible customer service kicks in. It has been 5 days since we determined the 600 watt yard light transformer was defective. You can call the customer service telephone number, and as soon as you press 1 for customer service, Vevor… Read more

      Minuses
      • Extremely poor customer service!
      • Persona anónima Dan Dybwad 9 June 2023 in 13:38
        Rate your response 0
        0

        I wish I had read you earlier!

    • 1
      Feedback approved for publication Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Fake shop

      The company is pure scam. Goods are not shipped. Subsequently, one is only stalled. Money only via PayPal case get back. Accounts can not be deleted. Despite alleged French branch massive violations of the GDPR. Here, the prosecutor should be active.

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