Notta & Belle is this a scam? Review and Customers Reviews

Notta & Belle has existed since 2014. The concept was formed based on the plot of the Disney cartoon “Beauty and the Beast. The “eternal” rose in a flask became the basis of the catalog online store. Today, the organization’s sales geography covers the entire world, and there are official representatives in almost every country.

How reliable will this provider of goods and services prove to be? Notta & Belle – a scam or a serious store with quality service and durable products? Let’s try to find out what’s what.

 

Why Notta & Belle?

• Our own flower plantations, which allows us to control the quality of products, the speed of shipment and, consequently, the freshness of the buds.
• The catalog includes not only flowers, but also original gifts, souvenirs (like Disney sets and shimmering bath salt).
• Free shipping and the possibility of urgent delivery.
• Warranty on transportation (in case of damage to the bouquet on the way – cash refund or exchange).
• The seller cooperates with large marketplaces (Wildberries, Ozon), and the order can be made through them.
• Wholesale from 1 unit (on dropshipping).
• Profitable CPA-program with the partner rate of 25% from the amount of the paid order of the attracted client.

What can I buy in Notta Bell?

In addition to roses in a flask and floral arrangements, the catalog of the online store offers soap bouquets, sweet sets, gift souvenirs, boom cards and shimmers for the bath.

Roses in a flask

The first product with which the company began its activities. A live flower, treated with a special compound, so that it could last up to 5 years. It can be stored both under the glass dome, which is included, and without it. Decorated product in the style of “Beauty and the Beast. And the rose can be red, soft pink, blue, purple, blue (shade of Tiffany) and tricolor (under the Russian flag), with a bud diameter of 5-6 cm. (Mini-format) or 9-10 cm. (Premium-format).

Additionally sold gift wrap with silk ribbon and engraved plate – a romantic inscription (attached to the stand).

Floral arrangements

These include bears, pandas, and doggies (with or without a heart) made of roses from 25 to 65 cm high. in white, black, gray, scarlet, and pink shades in the base. Sixteen options are available.

As well as the so-called long-lasting bouquets of roses, which will stay fresh for up to 5 years (they are also treated, like roses in a flask). Such gifts are arranged in round, rectangular and heart-shaped boxes.

Soap Bouquets

Decorated in the same style as the long-lasting bouquets, but made of scented soap. There is only 1 item in this section right now, and even it is out of stock.

Sweets

Boxes with strawberries, cherries, and assorted chocolate-covered berries in different flavors and varieties. They look very effective. But they are also out of stock.

Souvenirs

Tea services made in the form of characters of “Beauty and the Beast” (enchanted dishes), decorative candlestick “Lumiere”, clock “Cogsworth”, photo magnets and balloons – in the form of stars, inscriptions, numbers, hearts, etc.

Boom Cards

Surprise cards, which are notebooks that when you open them, you “explode” confetti. In addition, cardboard cubes with funny inscriptions and drawings fly out of them. On one of the sides you can leave a greeting.

Shimmers for the bathtub

Bath additives with sea salt that have a relaxing effect and tighten the skin. They also tint the color of the water in a certain shade, creating a shimmering effect.

 

How do I find the right product at nottabelle.com?

Since there are not too many products in the catalog of the online store (a total of several dozen positions), there is no search bar. To find a product, you need to open any of the sections (classification by product type is used: rose bears, roses in a bulb, long-lasting bouquets, etc.) and filter the results, although filters are not everywhere (most often the parameters, if any, are size, color and packaging, and in the case of cards – only the subject).

Product card

The product cards at nottabelle.com, like the catalog, are minimalist in terms of function. They include:

• Photo and video gallery.
• Name, cost, available options.
• A short text description with characteristics.
• Buttons for ordering through the site and marketplaces (Ozon, Wildberries).
• Payment and delivery conditions.

Plus a block with related products (“This product is ordered with”).

 

How do I order at Notta & Belle?

Ordering at Notta & Belle is done through the site cart. You just add the selected products to the cart (the “Order” button) and make an online application, which the manager then confirms directly through the site. Or go to the marketplace (Ozon, Wildberries) and go through the necessary steps there.

How do I register at nottabelle.com?

Registering for nottabelle.com Only partners of the company can register. If you want to register in the partner program, click on the button “Personal account” in the footer of the site and select “Continue” in the left block “New partner”. Fill in the form in the window that opens: name, email address, phone number.

These fields will be replaced by other fields that also need to be filled in: country and city of residence, Nota & Bella promotion format (free form), links to resources (site, blog), if any. After sending the application, you will receive an email with your affiliate login information and a unique affiliate link to the specified email address.

Personal Cabinet

Partner’s Personal Office nottabelle.com includes the following sections:

• “Affiliate Program. Your balance of money charges for clients, personal discount promo code, affiliate links to the main page of the online store and categories, statistics on the applications of the clients attracted by you (how many in work, how many refused orders, how many paid orders), promotion geography, links and support contacts, memos and templates (posts, banners, CA portraits, etc.), and a form to send suggestions on improving the service.
• “Dropshipping. Catalog of available products within the program with the minimum, recommended and wholesale price, order history and a wallet with replenishment function (for each partner an account is automatically created).
• “Help. Switch to sending an email to the helpdesk via the mail agent.

How to place an order?

If you place an order directly on the site, after clicking the “Order” button the system will redirect you to the cart, where, first of all, you will need to specify your phone number. Then, after clicking “Place an order”, you will get to the form page, where you will fill in your contact information (email address, first name, last name), choose convenient payment options (for all regions, except Moscow, the only available way is prepayment by bank card) and delivery. If desired, you will be able to add a postcard, packaging or other products to your order.

If you selected prepayment or live in the region and prepayment is mandatory for you, the next step is to transfer the funds. If you specified payment upon payment, you will immediately find yourself on the confirmation page. All details will also be sent to the e-mail address specified in the application.

Additional features

Additional services and options for the company as a whole and the online store in particular (in addition to retail orders through the site, creating and managing the LC, delivery and payment), we have attributed the newsletter, blog, wholesale and dropshipping, as well as sales through marketplace (Ozon, Wildberries).

Newsletter

To receive email notifications not only about important news and updates in order statuses, but also about the start of promotions, special offers for you and the appearance of new products in the Notta & Belle collection, it makes sense to subscribe to the newsletter. There is a subscription form on the site. The option is free and can be deactivated at any time by requesting the support team.

Blog

Product reviews, tips on etiquette (for example, to whom it is customary to give certain gifts), master classes on how to make cards and other nice little things – this kind of content is published on the blog site. The materials are not published often, but they are interesting to read.

Wholesale and dropshipping

Notta & Belle has both a standard wholesale program (discounts based on order quantity – the more items you buy, the cheaper each of them is) and dropshipping (wholesale prices when ordering from 1 item).

In the latter case, to get access to the program you need to register in a special section of the site and place your first order. All goods are delivered in a branded package – by Notta & Belle partner shipping companies (partner does not need a personal warehouse).

Selling through Marketplaces

In addition to sales representatives, the company works with large marketplaces – Ozon and Wildberries. The latter take on issues connected with organizing delivery and returns. So buyers benefit from this format.

 

Mobile application

There is no downloadable mobile application for nottabelle.com, but the site is adapted to work from different types of devices (including phones and tablets), from different browsers and with different OS. The mobile version looks neat: graphic elements do not overlap each other, buttons work correctly, text is not too much (does not interfere with viewing) and it is easy to read, logging in to the menu and the site is easy.

 

Payment and delivery at Notta Belle

Customers from Moscow and Moscow region can pay for their order either upon receipt or in advance. Customers from other regions have no such choice: they must make a 100% prepayment by card and wait for it to be credited to the company account before their parcel is handed over for delivery. In general, the following payment methods are supported:

• Bank cards VISA, MasterCard, MIR.
• Electronic wallets Yandex.Money, QIWI.
• Internet banking (“Sberbank.”, “Tinkoff) – transfer to the card.
• Cashless transfer within the country according to the requisites (for legal entities).
• International money transfers Western Union, Zolotaya Korona and Unistream.

How do I pay for my order?

If you place an order at nottabelle.ru, in the case of prepayment the system itself will redirect you to the page for entering the details as soon as you confirm the order. It remains to specify the card number, its expiration date, the name of the holder (in Latin letters), CVC/CVV code, and to confirm the transaction with the code from the SMS.

Settlement on the fact is made in cash or by bank card (through a terminal). At Wildberries prepayment (by bank card, GPay, Apple Pay, e-wallet, etc.) is also mandatory: you complete the registration by filling out a special form. At Ozon, both prepayment and payment upon receipt are possible regardless of your region of residence. And the procedure is about the same as we described above.

Shipping methods

Delivery of orders in Notta & Belle is carried out mainly by transportation companies: SDEC, Business Line, DHL, DPD – to pick-up points and to the address. In Moscow and the Moscow region is also available urgent (within a few hours) by courier or by pickup from a warehouse in the village of Selyatino (on the Kiev highway). Free delivery of retail orders. There are special terms and rates on holidays (March 7, 8).

Ways to return merchandise

Although the seller formally provides for the return of goods of proper quality (without loss of appearance, performance and proof of purchase), it still refers to the law, according to which, flowers and chocolates (which is the basis of the catalog Notta & Belle) are not subject to exchange and return, unless they are defective or violations by the company.

When it’s a marriage (which is very difficult to prove), you can apply for a refund and send it along with a copy of your passport to [email protected]. If the company gives a positive decision, the money will be transferred to you within 21 working days from the date of receipt of the application. Using marketplaces (Ozon, Wildberries) it’s easier to make a refund: the claim is made right at the point of delivery, and the consultants give you tips on all the questions.

 

Notta & Belle Bonuses

Notta & Belle does not have a traditional bonus program in the form of sales, gifts for activity, a savings system of discounts or cashback in the form of loyalty points. The only incentive system that the seller offers is an affiliate program (CPA). Let’s talk about it.

Free Shipping

Notta & Belle delivers retail orders for free. It’s worth noting that special terms and rates apply on March 7 and 8.

Popular Discounted Items

It is usually very expensive to make a nice gift for your other half or loved ones. That is why the online store offers discounts on its most popular products. Hurry up to please your loved ones!

Affiliate Program

As we mentioned before, nottabelle.com has previously offered its partner to become a member of CPA Networks and earn money by attracting new customers to the online store. In addition, the company has its own affiliate program.

 

Complaints about nottabelle.com

In the reviews, customers mostly write about roses in a bulb, which they bought from the seller. And note the good quality (density, stability, naturalness, durability) of flowers, convenient payment, fast delivery.

But there are complaints about the flasks: the author of one comment wrote that their flask cracked, and the seller refused to acknowledge the defect and make a replacement, a few more told about dust and bubbles on the inside of the glass. But still in general the attitude of the Internet audience to the seller is good.

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Notte Belle’s supervisory authorities

The regulation of Notta & Belle depends on the laws of the country in which the store is located.

User Agreement

The user agreement of nottabelle.com defines the order of using the services of the Internet site, as well as the rights and obligations of the buyer and the seller. Thus, clause 2.4 says that the executor (Notta & Belle) has the right to cancel the orders containing those products that you refused two or more times.

Although the website refers to a delivery guarantee, clause 3.3 of the agreement states that the company is not responsible for the actions of the carrier.

If you have already paid 100% upfront for the product, the seller will not be able to unilaterally cancel the order (clause 4.4).

Seller is not liable for damages incurred by you due to improper use of goods ordered in the online store (clause 8.3).

Customer Service

Customer support online store is carried out:

• Call the hotline 8-800-333-15-83 (free calls within Russia) and the Moscow number 8-495-150-30-38. Available 24 hours a day, 7 days a week.
• Email [email protected].
• Through online chat or the feedback form on the site.
• In the seller’s Vkontakte and Instagram communities (through administrators).
• In Viber, WhatsApp (accounts are tied to the number 8-929-549-21-61).
• In a physical office in the Moscow suburbs.

And in the partner’s personal account, an additional item “Frequently Asked Questions” (analog of FAQ) was added, but leads to the form of sending an email through the mail agent.

 

Is Notta & Belle a scam?

Notta & Belle – An officially operating company with a representative in different countries. The seller’s site has a user agreement, which clearly spells out all the terms of work with the online store, as well as the responsibilities of the parties.

An unpleasant disadvantage is the inability to return the product, unless it is a defect. On the other hand, the products offered are gifts, which are usually not returned because they “don’t fit”. Reviews about the store are mostly good. Although there are a few complaints whose authors are dissatisfied not with the flowers, but with the flasks in which they are placed. Still, you can’t say that nottabelle.com is a scam. It’s just that, like any seller, it has its moments that need improvement.

 

Conclusion

Notta & Belle – These are beautiful and durable flowers (roses in bulbs and boxes, for example, as we are promised, will last up to 5 years), free delivery, the ability to purchase products from catalogs through Ozon and Wildberries (faster and more convenient), and interesting affiliate programs (wholesale from 1 unit, CPA-program with a rate of 25%). Of the disadvantages – the inability to get compensation for the goods, if the factory defect has not been proven, and to create a personal account for ordinary purchases (only for participation in the affiliate program), because of which it is inconvenient to track the history of orders.