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Multichange is a reliable online exchanger offering fast conversion of digital money and cryptocurrencies and various bonuses.
The Exchange
Official website
Social media
Date of foundation
The owner of the company
Types of support
[email protected]ChatTelegramHelp Center
English, Spanish, Chinese, Arabic, Estonian, Bulgarian, Russian, Turkish
Exchange Platform
Author's platform
Number of exchange directions
Forum threads
Methods of replenishment
Bank card (Visa/MC/MIR), Qiwi, Advcash, Perfect Money, Payeer, e-Voucher, Cryptocurrencies, Sberbank, Alfa-Bank, VTB 24, Tinkoff, Raiffeisenbank, Gazprombank, Russian Standard, Promsvyazbank, Rosselkhozbank, Privat24, Monobank, Pump, Oschadbank
Withdrawal methods
Bank card (Visa/MC/MIR), Qiwi, Advcash, Perfect Money, Payeer, e-Voucher, Cryptocurrencies, Sberbank, Alfa-Bank, VTB 24, Tinkoff, Raiffeisenbank, Gazprombank, Russian Standard, Promsvyazbank, Rosselkhozbank, Privat24, Monobank, Pump, Oschadbank
Processing the request
From 6 To 15 minutesEvery day, around the clock, including weekends and holidays
Mobile applications
There are mobile apps (iOS / Android / AppGallery)
Affiliate Program
RegistrationUp to 0.6% of the amount of exchanges of referrals
Promptness of processing requests
Many avenues of exchange
Cumulative discount system
Profitable referral program
Quick helpdesk responses
Company requisites
Date of update
Overall assessment
    More on that

      Is Multichange a scam? Reviews and description

      Published: September 25, 2019 Updated: 24 November 2022

      Multichange - a safe exchanger, which has been operating on the digital money market for more than 5 years. In order to attract the maximum number of clients, the service offers many exchange directions. This allows you to choose the most convenient way of transfer and save on the exchange without having to make several operations in different directions. The exchanger also offers:

      • a simple site with a convenient application form on the main page;
      • available courses;
      • cumulative discounts for regular registered customers;
      • partner system;
      • fast crediting of funds;
      • 24-hour technical support.

      Despite the long life of the project, there are not many reviews about it. And although almost all of them are positive, some users are worried whether they will encounter scammers. To find out that Multichange is not a scam or a fraud scheme, read this review exchanger.


      Multichange currency exchange platform

      Multichange works with payment systems Qiwi, Yandex.Money, Advcash, Payeer, Perfect Money, Exmo, Livecoin, Visa, MasterCard and МИР. Cryptocurrencieswhich you can buy/sell through the exchanger: Bitcoin, Litecoin, Ethereum, Tether, Dash, Ripple, Monero, ZCash, Dogecoin, Binance Coin. The list of banks, with the cards of which Multichange works, is not less impressive - Sberbank, Alfa Bank, Tinkoff, VTB, Gazprombank, Russian Standard, Raiffeisenbank, Promsvyazbank, Ak Bars Bank, Home Credit Bank, Binbank, RosselkhozBank.

      Today, online exchangers are in great demand among Internet users. With their help, you can quickly and easily transfer funds between different bank accounts and payment systems without having to go to banks and stand in queues. Money can be exchanged at any time of the day regardless of location. It often happens that you have money in one wallet, but can pay for goods or services from another. In order not to lose time and quickly place an order, you can use services such as Also popular today are trading in financial markets and making money online (copywriters, designers, website developers, smm-managers, translators, etc.). Profit in such cases comes to electronic wallets, and to cash it out, you need to withdraw the money to a bank card. Here, too, exchangers come to the rescue.

      To make it comfortable for clients to work with the services, they offer prompt work and simple, intuitive sites on which applications are made. Multichange follows this path as well. The administration works around the clock for its clients to improve the quality of their service. The site of the service is also being improved. At the top of the home page there is a Telegram channel of the project and it is noted that you can write to it if you are interested in exchanging large amounts of money. Probably, the service is ready to offer individual terms and rates in such cases.

      Below there are links to the sections of the site, the entry forms of registration and authorization and a link to the bot in Telegram. Also on the main page are the exchange application form, a video about the project, sections of the site, a link to monitor exchangers, the button to translate into other languages, and operators' working hours. In the "Rules" you can find the user agreement and learn all the details of the service. It is essential to read this document before executing a transaction. It is also worth examining the "Reserves", which contain the amounts available for exchange for each direction.

      In the "Partners" section there is information about the referral program, as well as the cumulative system of discounts and levels of these bonus offers.

      The "Contacts" block contains channels for contacting operators. The company has two separate mailboxes for clients and partners. There is also a link to Bestchange, where you can read the feedback about the service. At the bottom of the page, in addition to the sections listed at the top, there is also a link to "FAQ", where there are several answers to popular questions.

      You can also read what other customers have to say in the Testimonials. There are more than 200 comments from users. This block also contains a form for creating your own feedback.

      There is also a "Start Exchange" button in the top right of each section of the site. The "Navigator" has links to all exchange destinations, links to FAQs, reliability assurances, and the project's contact center.


      Electronic money exchange

      Multichange works with Qiwi, Yandex, Advcash, Payeer, Perfect Money, Exmo, Livecoin and Bitcoin, Litecoin, Ethereum, Tether, Dash, Ripple, Monero, ZCash, Dogecoin, Binance Coin. Banks, which cards the exchanger works with: Sberbank, Alfa Bank, Tinkoff, VTB, Gazprombank, Russian Standard, Raiffeisenbank, Promsvyazbank, Ak Bars Bank, Home Credit Bank, Binbank, Rosselkhozbank. The exchange is considered initiated after the transfer of funds on the application and completed when the money is credited to the customer's account.

      The user can't cancel the transaction once it's started or demand a refund of the money transferred for the transfer. If an amount will be transferred from the client that does not match the amount specified when making the request, the service has the right to freeze the transaction until the client applies. The administration refunds the amount received, taking into account the rate set at the time of the transaction. If an incorrect or blocked account is indicated, the exchange will not be made. The money is returned after the user applies. At the same time, a fee and penalty of 2% of the amount transferred will be charged. If the customer corrected the amount or paid the request from someone else's account, the exchanger may block the payment. Refunds are made at the request of the user. But he is charged a fee and a penalty of 1%.

      If the amount was received from the account, which is different from that specified in the application, or the notes were changed, the project can block the transaction. Refunds are made after the client's application with the deduction of fees and 1% penalty. It may take up to 5 days for the funds to reach the banks. The user must pay the application within 15 minutes, otherwise the application can be deleted or recalculated at the current rate. If payment is not received for a long time due to the fact that the sender specified a low commission for sending or withdrawal was made from a third-party site that delays the payment, the service can recalculate the exchange rate at the time of receipt of money.

      Receiving applications

      You can apply for Multichange on the homepage In the columns "Give" you need to specify the amount to exchange and choose the direction from the drop-down window. For convenience, they are divided into 3 columns: banks, payment systems and cryptocurrencies. After selecting the direction in the line with the amount will appear the minimum amount available for transfer. In the columns "Receive" you must select the system for the transfer. The amount will be calculated automatically. In the line with the amount you will see the reserve, and under it the exchange rate. Also at the bottom of the form you can see the enrollment time promised by the project. After checking the correctness of the entered data, you must click on the button "Start the exchange".

      After that, the service will redirect the client to the window with the details. At the top of the form will be the amount and rate. Below you need to enter the account or wallet numbers, email, and a coupon (if any). Check the words "I agree to the rules of the exchange" and "I want to receive a mailing from the service" (optional) and verify the information, you must click on "Trade". Following the instructions, you should verify the transfer and complete the operation by paying for it.

      Multichange Commission

      Multichange commissions are included in the exchange rates listed on the exchanger's website. Some exchangers charge their own percentage for transactions. It is worth clarifying these points before proceeding.

      Currency of operations

      Multichange works with rubles, dollars, euros and cryptocurrencies.



      To enjoy the benefits of Multichange, you need to fill out the registration form and create an account. To do this, you need to enter your email, password, agree to the terms of exchange and check the box "I'm not a robot".

      There are several sections in the personal account for user convenience. In "Applications" you can view the history of transactions. "Autofill" should speed up the application process for the accounts the client uses most often. But at the time of writing the review it was only possible to select the currency, and it was not possible to save the details.

      In "Settings" you can change the password, and the blocks "Widgets", "Banners" and "Referral Program" are designed for project partners. The first two sections contain advertising materials for placement on their own site, and the last one contains statistics, accrued funds and the history of accruals. There are several options for withdrawing the earned money. The list with them also includes the minimum amount available for payment.


      Multichange bonuses

      Multichange offers a referral program and a cumulative discount system.

      Affiliate Program

      Anyone can take part in Multichange affiliate program if he/she registers on the service website Referral remuneration is accrued according to the following scheme:

      Referral link, promotional materials and promotional products, which can be used on your own resource to attract users, can be found in your personal cabinet in the "Referral Program" section. After registration the client is given a multicurrency account with an opportunity to convert the remuneration into any currency available in the program. For operations which have brought profit less than 0.6%, the percent to the partner isn't charged. Requests for payouts are processed in 48 hours. Withdrawal of funds is possible only if there are at least 5 referrals. There are restrictions in the affiliate program:

      • You cannot have the same ip-address as a member and a referral;
      • referral and participant must not be the same user;
      • You can not place advertising materials on pyramids, HYIPs, Busses and similar sites;
      • it is forbidden to use the service to create a large number of applications for the sake of profit because of the difference in rates;
      • Users who violate the rules are blacklisted in the affiliate program.

      Cumulative discount system

      The administration has implemented a cumulative discount system for transfers on favorable terms. With its help you can save up to 0.15%. To take advantage of the program, you need to register and exchange money. When you register the discount is 0.05%. Later it will increase subject to an increase in the number of successful transactions. The levels of the savings system are as follows:


      Complaints about Multichange

      There are more than 200 reviews on Multichange project on the service's website and about the same number of comments on exchanger monitors. Many customers are surprised by such a small number of reviews. Because of this, some users are afraid to use the service. But those who have decided to exchange their money through it remain satisfied with the result. The service helps to make everything quick and easy, the administration is ready at any time of the day to answer customers' questions. There are a few negative comments, but they are related to the inattention of users themselves and their wishes to change some of the schemes of the exchanger.

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      Regulation and licenses

      To carry out exchange transactions online, the service must have documents authorizing it, such as a WebMoney certificate. Therefore, before applying for the exchange, it is necessary to check its availability with the administration of the project.

      License and regulator

      The Multichange site does not specify whether it has a Webmoney certificate. If a user cares about reliability and honesty of the service, he should ask the operators about the document.

      Where to complain about Multichange?

      To complain about Multichange, you can write to the operators via online chat, e-mail or Telegram. You can also complain about the project on this page.

      Multichange Customer Service

      Multichange provides support in these ways:

      • via online chat;
      • at the information center;
      • by e-mail: [email protected];
      • On Telegram: @Multichange_official.

      Multichange User Agreement

      The agreement with Multichange is spelled out in the "Rules" section. Before using the services of the exchanger, the client should read the terms of the document in full. Among its duties, the service states:

      • exchange of electronic currency, payment systems in compliance with the rules stipulated in the agreement;
      • Providing technical and informational support to users in the process of money transfers through Multichange;
      • guarantee of safety of information on exchange operations, including personal information, time of transaction, amount, etc;
      • protection of information about the conducted operations;
      • providing discounts in the order set forth in the document;
      • ensuring that funds are credited within 24 hours of receiving the complaint.

      The rights of the exchanger are also spelled out:

      Multichange is not responsible:

      • For incorrectly filled out application form or errors on transfer execution. If funds were transferred to the wrong account specified in the application, there is no cancellation or refund.
      • For breakage or loss of performance of the equipment or its elements that occurred during the exchange.
      • For delays in payment by other financial institutions.
      • For losses or non-receipt of money if caused by users' misconceptions regarding rates or profitability of transactions.
      • For financial losses due to delays in translation.

      The administration of the exchanger can edit or change the agreement at any time. Updates take effect after they are published on the Multichange website.


      Is Multichange a scam?

      Multichange - is a reliable exchanger, which has been offering its services to its clients for more than 5 years. During this time, the company has added many exchange directions for the users' convenience and improved the website, so you can quickly find the necessary information and make a request for the transfer. Clients are satisfied with the exchange rates, technical support and speed of funds crediting.

      Positive feedback suggests that the exchanger works honestly and can be considered a safe project for financial transactions. Not all users like the fact that payments are accepted on third-party payment systems, but the administration is aware of this disadvantage and may change the situation in the future. In general, complaints about the work of Multichange almost none. Failures, delays and problems with it almost never happen. This indicates a good software and conscientious work of the team. So we can conclude that Multichange is not a scam, but a working service used by many regular customers.



      Multichange works in the field of digital money and cryptocurrency transfers for more than 5 years. It offers clients the following terms:

      • a user-friendly site with a simple interface;
      • quick registration of applications from the main page;
      • many avenues of exchange;
      • participation in an affiliate program and a cumulative discount system;
      • 24-hour technical support;
      • the ability to work through a bot in Telegram.

      The service also has disadvantages. Clients do not like the acceptance of payments through third-party systems, penalties for incorrectly indicated account, payment from someone else's wallet, and the adjustment of the payment amount. Those who have already exchanged money using Multichange can tell about their experiences with the service on this page. Other users will read comments and estimate the exchanger to make a choice of the project for financial operations. Feedback also affects the rating of the project, so you can determine the safety of exchangers.

      Deposit and withdrawal
      Transaction speed
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        Multichange reviews

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      • 1
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        They called the mother of a pensioner...

        They called the mother of a pensioner and introduced themselves as Tinkoff Investments. They tricked her, made her open a kiwi wallet, open an account with them and transfer 20000р. If the exchanger is normal, judging by the reviews, then why would they call the clearly illegally obtained customer base… Read more

        • Dmitry Rodrick Steal 26 May 2022 в 15:03
          Evaluate the answer. 0

          Good afternoon, are you sure that the employees of this company called you? Maybe you can provide some evidence. The reviews online about the company are good, and its employees were not previously involved in such things.

      • 4.8
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        A lot of reviews about the exchanger...

        A lot of reviews about the exchanger are left on various sites. Many of them are positive, because customers are satisfied with the speed of transactions and the work of technical support. Users like the simple interface of the site, a large number of directions, the availability of savings discounts… Read more

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