SCAM! An exchanger that will scam you, but not right away

I used this exchanger several times, everything was fine, but the last time they decided to screw me. My client paid me a service in bts, I created a deal in the Multichange bot, but they did not transfer the money to my card citing

“This transaction triggered AML blocking. Transaction has a high risk" and demanded that the client was verified on their site, as well as "make a video of the departure transaction (from the platform used) in good quality, in which we can clearly see the recipient address, hash, quantity and date of the transaction. Video for at least 10 seconds, when shooting video you need to refresh the page, then turn the camera on itself and take a video selfie with the document, naming the date exchange and the name of our website;

– of course the client will not do this, he has passed verification at the exchange and send his data, yes Even shooting a video obscure exchanger no one will. Looking ahead to say that this is a scam, the transaction has a MINIMUM RISK, in this can verify any using free services check AML , the hash of the transaction – 948f497c01b91f23ead1d0d39c149e8ec7f4ff17789d82a567f31d394c8b1576 . Я I tried to explain to them that it was not me who sent the bitcoin, but the client who will not withdraw anything for them – they do not care, they say one thing at a time, What do you need video, do not answer the question of why they deceive that the transaction has a high risk, although after checking in 3 places everywhere it has