Macys
Total reviews 1
2 complaints
4.8
Unconfirmed company
macys.com
Go to the website
Macys is an online U.S. store offering apparel, shoes and accessories, home goods, furniture and more. Discounts - up to 25%, sales and free shipping on orders of $25 and more.
Online store
Official website
Head Office
151 West 34th Street, New York, NY 10001. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040
Date of foundation
1970
Company owner
Macy's Inc.
Types of support
[email protected]Feedback form on the siteFacebookInstagram
Phone Support
Social network
Languages
English
Methods of replenishment
Bank card, Web wallets
Purchase on credit
No
Installment
Yes
Store Category
Clothing, Footwear and Accessories, Furniture and Home Furnishings, Gifts and Flowers, Goods for Children
Project Features
The online store of one of the oldest retail chains in the U.S. with a huge selection of products
Additional services
Investments
Charity
Online Stylist
Service centers
Project regions of operation
The whole world
Delivery methods
Transportation companies, Courier Delivery
Free shipping terms
From 25 USD
Mobile apps
There are mobile apps (iOS / Android)
Affiliate Program
No
Advantages
Constantly updated assortment
Good deals and discounts
Handy mobile app
Worldwide shipping
Free shipping is available
Disadvantages
There may be overlaps with delivery and order picking
Controlling authorities and laws
U.S. law
Company requisites
Overall assessment
4.8/10
Date of update
November 22, 2023
    Address
    151 West 34th Street, New York, NY 10001. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040

    Macys is this a scam? Review and Customers Reviews

    Published: 30 December 2020 Updated: 22 November 2023


    Online store companies Macys – online representation of one of the oldest retail chains in the United States. The store’s website features a huge selection of products from clothing to shoes to gifts.

    Macy’s has favorable offers and discounts for its customers, free delivery and payment with the retailer’s own bank card are possible. Let’s find out if macys.com is a scam and get to know the service of this online store better.

     

    Why Macy’s?

    Macys is one of the largest and oldest retail chains in the United States. The company was founded in 1858. Macy’s retail stores focus on clothing and footwear, as well as furniture, household goods, bedding, jewelry, cosmetics and personal care products.

    Advantages of ordering through the online store service macys.com.:

    • seasonal discounts up to 60% and great deals for both new and regular customers;
    • there is an option of free delivery on orders of 25$ and more;
    • a detailed and convenient web catalog;
    • responsive support service;
    • a handy mobile app;
    • profitable affiliate and bonus program.

    All new products, hits and sales can be found through the site’s home page and mobile app. But you should pay attention to the fact that the site itself, its catalog and documents are presented only in English. Before ordering to see the price and delivery cost in your city, in the basement of the site you need to select the desired currency.

    What can I buy at Macy’s?

    On the website of Macy’s online store you can buy clothing, shoes and accessories, home goods. furniture, watches and much more. The store’s catalog is made so that it’s easy and convenient to find any product.

     

    How do I find the right product at macys.com?

    There is a really huge number of products on the site. For ease of navigation, the catalog is divided into the largest sections, in each of which you can find more detailed subsections, by type and affiliation of goods. If you already know what you want to buy, it will be more convenient to use the search bar. The catalog is also available through the company’s mobile app.

    Product card

    All product cards from any sections on the site of the store, are filled with enough detail. You will be able to find there full information about the product: material, sizes, sets, photos, description and features. In addition, in each card you can find information about possible types of delivery, cost and all the promotions that apply to this product. In the reviews section, if there are any, you can read reviews from other customers, or see other, similar offers from the store.

     

    How do I order from Macys?

    You can order online macys.com. or via its mobile app. To do this, you will first need to register, adding all the necessary data to make an order.

    How do I register at macys.com?

    You can either register through the shopping cart after adding all the items or through the login link in your personal account. Once you register on the site, you will receive a discount of up to 25% on your first order.

    Macy’s Private Office

    By logging into the site under your account, you can track the delivery of your order, your bonus account balance, see the history of your orders, pay for new ones, and more.

    How do I place an order at Macy’s?

    Ordering can be done through the site or mobile app. To do this you just need to add all the selected items to the cart, pay for the order and choose the method of delivery. You can register before you add all the goods to the cart or afterwards.

    Additional features

    Macy’s has additional features that may be useful and interesting to you, but they are mostly related to the work of the company itself. As well as everything else, the information about them is only available in English.

    Charity

    The company is actively engaged in charity. You can find out about it in the corresponding section on the website. There you can also find information about all Macy`s partner organizations.

    Investment projects

    The company is actively engaged in investor activities. The site has all the information about investor meetings, conferences and other events in the corresponding section.

    Personal online stylist

    The store’s online service offers help in creating a unique image from the things that can be purchased in the company’s stores. All you need to do is give information about yourself and what kind of image and for what occasion you would like to pick up.

    Service centers

    On the Macy`s website you can find information about all the service centers and information services of the company.

     

    Macy’s mobile app

    The store has its own mobile app, which can be downloaded from AppStore, GooglePlay or the website. By installing the app, you’ll receive notifications of all new offers from the store, compose matching looks, place an order, pay and track it. You’ll also see your bonus account balance.

     

    Payment and delivery at Macys

    You can only pay for your order online with any bank card, except national cards payment systems. Delivery from the online store is mainly by airmail.

    How do I pay for my order at Macy’s?

    You can pay for your order with your bank card online or through the mobile app from your mobile wallets. In addition, the company has launched its own banking credit card.

    When you sign up for our card, you’ll get a 20% discount on your order and become a member of the store’s bonus program. In addition, when you pay for your order with the store card, you’ll receive additional discounts and privileges from Macy`s. To protect payments, the store’s website is protected by a network security certificate. You can also pay for your order using a special installment plan from the store – dividing your payment into 4 parts.

    Shipping methods macys.com

    Delivery is only possible by air or surface mail. The cost of delivery will depend on the country and address. Please note that delivery times may be extended at this time. Shipping will be free if your order total is greater than $25.

    Macy’s return policy

    You can return your order if something doesn’t fit or if faulty goods arrived, within 90 days after receiving it. To do this you need to contact the store’s support service and clarify the terms of return of your order.

     

    Macys Bonuses

    The store has many great offers for its customers. This includes a bonus program for store credit card holders.

    Promotions and discounts

    The store constantly has discounts, thanks to which your purchases through the site macys.com. can be really profitable. The store is currently running the following promotions:

    • 20% discount for all new customers;

    • limited specials;

    • Discount up to 25% when you sign up for the store’s newsletter;

    • sale.

    You can keep track of new bonus offers from the store through the website, mobile app or the store’s social media accounts.

    Bonus program for company cardholders

    By signing up for the company’s credit card, you will become a member of the bonus accumulation program. The percentage of cashback will increase depending on the amount of purchases in the store. Immediately after you sign up for the card, you will get Bronze status, and 1% will be returned on every purchase.

    Coupons

    The online store has a promo code program; you can get a promo code on the store’s website, via email, or in the mobile app. In order to get a discount on your order, you will need to add a promo code to the appropriate field when paying for your order.

     

    Complaints about Macy’s

    On the Internet you can find a lot of feedback on the work of the online store service. The reviews are predominantly positive. Buyers praise the range of goods presented in the company’s web-catalogue and the convenient mobile application. Many note the quality of the goods and the relatively low prices.

    In negative reviews store customers write most often about the cases when the ordered goods did not fit or there were problems with delivery of the order. Many customers of the store, even in negative feedback note the prompt work of the support service of the store.

    If there are any reviews about Macys online store, we’ll be sure to post the information on social media. Sign up so you don’t miss anything!

    Please keep yourself informed about news and complaints. We copy the most valuable information to social networks, so please sign up!

     

    Supervisory authorities

    The Macys online store is owned by Macys.com, LLC. The company’s activities are governed by U.S. law.

    Macy’s User Agreement

    By registering you agree to the user agreement and privacy policy. This is a small document and if you have any questions about the store’s service, you can always ask its support service.

    If issues arise that cannot be resolved through store support, claims will be taken to court and resolved in accordance with California trade laws.

    Macys.com Customer Service

    The store has a fairly detailed help section, where you can find answers to most questions related to the work of the store’s service. You can get in touch with the store’s support service via email, feedback form and the phone numbers listed on the site.

     

    Is Macy’s a scam?

    Macys – online representation of the retail chain of the same name in the United States. The store has been operating for more than a year, and during this time it has gained a lot of loyal customers and has established itself as a service that you can trust. Macy`s has a lot of advantageous offers for its customers: this is its own payment card, bonus program, and the ability to pay in installments, seasonal discounts, and more. The site has a wide range of products and you can immediately order everything you need, from household cleaning products to clothing and home furnishings.

    We have studied how the online store’s service works, its features and offers, and we can say with confidence that masys.com is not a scam. The feedback from Macy`s customers is mostly positive, and many of them become regular customers of the online store.

     

    Conclusion

    The site of the store is made quite clearly and with easy navigation in the catalog, so that everyone can find everything they need and quickly enough to make an order. Another advantage of the store Macys is that you can find almost any product in his catalog and you will be able to place an order with free delivery and track it online through a personal account or a convenient mobile app.

    Assortment of goods
    80%
    Convenience of order placement
    100%
    Operation of the store's delivery service
    100%
    Convenience of returning goods
    100%
    4.8

    Reviews

      Macys reviews

      1
      Add review
      • In ascending order of rating
      • In descending order of rating
      • New ones first
      • First the old ones
      • Popular ones first
    • 4.8
      Rate your review 0
      -1
      1
      Assortment of goods
      80%
      Convenience of order placement
      100%
      Operation of the store's delivery service
      100%
      Convenience of returning goods
      100%
      There are reviews of Macys on various...

      There are reviews of Macys on various services. Most of them are positive. Customers like the products the store sells, low prices and prompt work of the employees. The company also has a handy mobile app, which many people are happy to use buyers. Among the negative comments there are complaints about… Read more

    The company in the ratings
    RatingPlace
    Online Education
    Drug delivery and pharmacy
    CompanyPlace
    Activity
    2complaints
    • New1
    • Resolved0
    • Not resolved1
    New companies on the site
    Site Map