Online store | |
---|---|
Official website | |
Head Office | 48A Sittika Hanoum street, Map building, 6051, Larnaca, Cyprus |
Date of foundation | 1970 |
Company owner | Alkmand Estate Ltd. |
Types of support | [email protected]Live ChatTickets in my personal cabinet861-865-297-97-63Feedback form on the siteHelp CenterFacebookInstagram |
Phone Support | |
Social network | |
Languages | English, Spanish, Portuguese, French, German |
Methods of replenishment | Bank card (Visa/MC), American Express, Discover, Diners Club, PayPal |
Purchase on credit | No |
Installment | No |
Store Category | Clothing, Footwear and Accessories |
Project Features | Online store women's clothing and shoes from the U.S. |
Additional services | Size charts Order Tracking Shipping Newsletter Wholesale supply |
Project regions of operation | All countries in the world |
Delivery methods | Courier Delivery, Transportation companies |
Transportation companies | Airmail |
Delivery time | From 12 to 25 daysStandard shipping From 9 to 12 daysExpress Delivery |
Free shipping terms | From 69 USD |
Mobile apps | |
Affiliate Program | No |
Advantages | Large selection of products for women Unusual models and low prices The price of goods is displayed in the selected currency Secure purchase through payment gateways of issuers and PayPal The ability to correspond with support and send claims from your personal cabinet Bonuses and discounts |
Disadvantages | Long order processing and delivery times Lack of responsibility for the actions of suppliers |
Controlling authorities and laws | Cyprus law |
Company requisites | Legal name: Alkmand Estate Ltd. Legal address: 48A Sittika Hanoum street, Map building, 6051, Larnaca, Cyprus |
Overall assessment | 8.5/10 |
Date of update | May 6, 2024 |
Is IVRose a Scam? Complete Review and Real Customer Feedback
Contents
IVRose – is a product of a Cypriot company based in Larnaca. The online store has no physical sales office, its owners only do distant sales.
Is it safe to work with a vendor you don’t know and pay for a product you haven’t seen in person? Is IVRose a scam or a serious vendor and can be trusted? Let’s find out.
Why IVRose
Of the advantages of the online store can be distinguished as follows:
- Unusual models (vintage, with interesting prints and accessories, interesting silhouettes and fit), a large selection (several thousand items).
- Relatively inexpensive cost.
- The price of items is displayed in the selected currency (39 types of c.u. to choose from).
- Secure purchases through payment gateways of issuers (VISA, MasterCard, American Express, etc.) and PayPal.
- Many bonuses (discount coupons, regular promotions, credit currency to exchange for regular currency for purchases, etc.).
- The ability to correspond with support and send claims from your personal account (everything is faster, plus correspondence is saved).
What you can buy at ivrose.com
IVRose specializes exclusively in women’s closet items. The online store is divided into sections somewhat unusually: not only in terms of category, but also in terms of destination. So, you can buy clothes for home, “top”, “bottom”, demi-season, plus bathing suits and combinations, dresses, underwear and shoes.
Home paraphernalia (Fashion-in Home)
These are pajamas, nightgowns and shirts, erotic combinations, suits for home wear, bodysuits, shorts, leggings, shoes (soft slippers), as well as corsets and tightening/forming clothes (including clothes with inserts for visual breast or buttocks increase). And in the Sport Tools subsection you’ll find sports paraphernalia: goggles, arm and leg trainers, headbands, headphones, etc. It also includes accessories: rings, earrings, necklaces, pendants – and personal care items.
Top
The section includes clothes for different seasons and occasions: blouses, shirts, tops (long and short), T-shirts, bodies, sweatshirts, hoodies, cardigans, sweaters, combinations of several items (for example, sweatshirt plus shorts) and much more. Size range – from S to 5XL.
Bottom
This includes jeans, pants (and pantsuits), jumpsuits, shorts and skirts. The stylistics are different: business, casual, ultra-modern, classic, sports format, hipster paraphernalia, etc. The size range is the same as in the previous case – from S to 5XL.
Swimsuits and Combinations (Swimsuits)
Bikinis, tankinis (swimsuits with the top in the form of a T-shirt or top), classic suits and beach capes. In addition to standard sizes, there are so-called Plus Size models (for women with larger shapes). Moreover, for the same closet item of different colors the prices may differ.
Early Autumn
The original section translates as “Early Autumn,” but in our country the clothes it includes are commonly referred to as demi-seasonal: medium-density dresses, sweatshirts, blazers, shirts, blouses, and light capes of varying degrees of openness. Prices for models are quite small. The size range is standard: from S to 5XL.
Dresses
The catalog online store a wide selection of women’s dresses: business, cocktail dresses and evening (floor), mini, midi, maxi, close-fitting and free cut, as a shirt and palatine, with various prints and accessories (sequins, lace, ruffles, feathers).
Lingerie
Everyday and special occasion sets and separate elements (panties, bodices), almost each of which is represented by several colors (except for black lace combinations). There are also models of the so-called Teddies-direction: openwork bodysuits in delicate or bright shades.
Shoes
Heeled shoes of different heights, sandals, sandals, flip-flops, boots, sneakers, strips, boots, biker shoes and lace-up shoes, with leopard print, zippers, ankle straps, mesh, sequins and other accessories. Sizes are American: from 4.5 (our 34th) to 11 (our 43.5).
How to find the right product in IVRoz
To search for the right product on the website ivrose.com. In addition to the classic breakdown into categories and the navigation bar at the top of the site, where you can enter the name/type of product, there are sorting (from more expensive to cheaper and vice versa, by popularity, by popularity among users, by recommendation of the “editorial board”) and filters. The latter may vary depending on the category. For example, for shoes these are size, color, price (from-to) and tags (keywords present in the name and reflecting the features: casual – “casual”, comfort – “comfortable”, summer – “summer”, etc.).
Product card
The product card in the store is quite capacious. There are no text descriptions – only important information:
- Name, article, price (general properties).
- Buttons to buy and add to wishlist, favorites (heart icon).
- Photo gallery.
- Available promo codes.
- Available colors and sizes.
- Detailed characteristics (style, material, pattern, when worn, how much in the package, etc.).
- Shipping and return conditions.
- Share buttons (on Pinterest and Facebook).
Below are tabs with related products (You May also Like) and Recently Viewed items (Recently View).
How to order from IVRose
To order online ivrose.com. You need to select the characteristics (color, size) and click on the button “Buy” in the product card or on the shopping cart icon that will appear on its photo in the general list of the section if you hover your mouse over it. And then fill in the order form on the page that opens.
The “Add to cart” button performs essentially the same function, but allows you to go not directly to order registration, but first to the cart (Bag), so that you can remove unnecessary items or change the number of units of certain items.
How to register at ivrose.com
To be able to make purchases at ivrose.com you need to create an account. You can do this directly at checkout (the system will prompt you to fill in the form itself) or by clicking on the link Sign in/Sign up at the top of the site (we need the right form – Sign Up).
Specify e-mail, first name, last name (all Latin), think up a password, agree with the rules of the resource (check the box next to I have read and agree to Terms of Service and Private Policy – “I have read and agree to the terms of service and privacy policy). And press the red button. The system will redirect us back to the site, and at the top will be a link My Account to go to a personal account.
Personal Cabinet
The user’s personal account on ivrose.com consists of the following sections:
- My Orders. Your orders (past and current) with statuses.
- My Tickets. Contacting technical support, creating tasks (tickets) for them.
- My Messages. Notifications from the administration about gifts, order statuses and news.
- My Coupons. Available discount coupons.
- My Credits. Bonus currency, which you have been credited, and its conversion into money for future purchases.
- My Credit Cards. Tied (saved after entering it when paying for the order) credit cards.
- My Wishlist. Items added to favorites (wish list).
- Address Book. Adding an address: allows you to use auto-completion when placing an order instead of typing it in every time.
- Change email. Changing your email address.
- Change Password. Change password.
- Update Profile. Editing the first and last name, adding a photo.
- Make suggestion. Sending suggestions for improving the service.
- Log Out – is to log out of the account.
How to place an order?
After confirming the order in the cart, which we talked about above, you can proceed to registration. Fill out the form: specify the destination country, full name in Latin alphabet, delivery address with a postal code (remember that when you save the address in the Address Book section of the personal account it is automatically substituted) and phone number.
Clicking Confirm, we get data on the cost of delivery (express and standard). Decide which one suits us best. Choose a payment method (PayPal or credit card). Check all items. If available, expose the coupon for a discount. And confirm the order (Check Out). Then all you have to do is pay, and purchase details will come to your specified email address. In addition, the status of the order will be displayed in a private office (section My Orders).
Additional features
In addition to the standard functionality (selection of products, personal account management, ordering and online payment), the site has additional features to make life easier for the user, such as size tables, shipment tracking, newsletters and wholesales.
Size chart
Given that ivrose.com uses American (US) sizes, sometimes you need to “decipher” them to see if the item you choose will fit you. To this end, the seller has added a size chart with measurements in centimeters and inches. It is on the page of each item in the catalog. This is the Size Guide? link opposite the size selection.
Order Tracking
In the Order Tracking section of the bottom menu of the online resource, you can track the status of your order (completed, paid, shipped, etc.) by its number, which is assigned after confirmation. In case of difficulties or questions, there is a Customer Service button and online chat for quick communication with the seller.
Newsletter
In order not to miss an important promotion or a gift coupon, as well as to keep up with company news, it’s worth signing up for the newsletter. The seller will send e-mail notifications several times a week to the e-mail address specified in the form. Unsubscribe is available at any time.
Wholesale supply
If you are interested not only in shopping, but also in making money, IVRose offers small, medium and large wholesale, giving you an additional discount on catalog products. The minimum purchase amount is $1,000, the maximum is unlimited. Contact the company’s wholesale manager for terms and conditions.
Mobile application
IVRose has a downloadable application for mobile devices on Android (version 4.1 and later) and iOS (no older than 8.0). It is available for free download in Google Play Market and App Store. There are other conditions of free delivery than in the web version of the store (for an order of $59, not $69), but otherwise the mobile does not differ from the desktop. Users rate the software at 3.6-3.8 out of 5 depending on the platform.
Payment and delivery at IVRose
Orders placed in the online store are shipped only on a full prepayment basis. Two methods of payment are available:
- VISA, MasterCard, Maestro, American Express, Discover, Diners Club bank cards.
- PayPal.
The transfer fee charged by the payment agent is paid by you. Parcels with IVRose orders are delivered worldwide. Timing depends on the rate (standard, express) and the region of the recipient. Shipments, as we said, can be tracked by a unique number (track code).
How do I pay for my order?
After you confirm the order and choose one of the two payment options (card, PayPal), the system will redirect you to the payment gateway (you have 24 hours to pay online – then the order will be canceled). It remains to enter the details and confirm the transaction. In the case of PayPal you will also need to log in to your account. The chosen method can be saved, and next time the details will not have to be filled out again.
Shipping methods
What kind of courier services (transport companies) the seller uses is not specified on the site. There are only two options (types) of delivery:
- Standard (in standard terms). Takes from 12 to 25 business days, depending on the region.
- Express (expedited, express). Takes 9 to 12 business days.
The exact cost is displayed after you enter your address in the order form. Free shipping is available for items over $69.
Ways to return merchandise
The description of each item specifies the return policy (Return Policy). Usually the seller gives you 30 days to exchange items that have retained their appearance and consumer properties. It is your responsibility to pay for the return shipping to the seller. As for defective items, compensation for them is due when you file a claim during the warranty period. To make an exchange/return, you need to contact the IVRose customer service (any way you like).
Complaints about IVRose
Reviews about the seller are varied. Some users praise the online store, noting the ease and convenience of use, honesty (all orders arrive), good prices and a large selection of items.
Others (complaints make up from a third to half of the total mass of comments, if you look at serious reviews with moderation and photos of products) note problems with returns, expensive delivery and, conversely, poor quality, inconsistency with the photos on the site of things sold in IVRose.
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The IVRose brand belongs to Alkmand Estate Ltd. registered in Cyprus. This jurisdiction does not contain all companies in its registry, so it is not possible to check the registration of the legal entity.
ivrose.com User Agreement
User Agreement ivrose.com (Terms & Conditions Notice) establishes the nature of the legal relationship between online store customers (buyers) and its administration. For example, it says that the use of the resource is carried out “as is”, without any guarantees regarding the confidentiality of information, the smooth operation of the Internet platform, the presence of viruses and malware, as well as the suitability of products for the purposes of customers.
The same applies to the actions of product manufacturers and the ability of vendors to process orders. That is, IVRose acts as a kind of reservation platform and has no control over the activities of vendors. If the goods specified in the orders are out of stock, the orders are canceled. If you have already made a payment, it is returned to the details from which it was made.
You may have your access to the online store restricted or blocked if you violate terms of service, provide inaccurate/incomplete/inaccurate information about yourself, use malicious/fraudulent software, or otherwise cause damage or harm to the company. UK law applies to the operation of the store.
Customer Service
The IVRose customer service is available:
- By phone: +121-326-033-34 (USA).
- Online chat on the website (service hours are from 9:00 a.m. to 12:00 p.m. and from 1:00 a.m. to 6:00 p.m. EST on weekdays).
- In the personal cabinet (creation of tickets, correspondence from the order page, feedback form to send your wishes).
- In messenger (chatbot: m.me/317606285243994).
- On Pinterest, Facebook, Instagram (letter to the administrator of the official social networking community).
Among other things, answers to common questions can be found in the FAQ (go to the section – from the bottom menu of the resource).
Is IVRose a scam?
IVRose is owned by a Cypriot company, whose registration is difficult to confirm due to the lack of public information in the regulator’s registries. At the same time, the user agreement stipulates that the online store is not responsible for the actions of suppliers and, for example, inaccuracies in the description of goods. Delivery of the order in the event of rejection by the client is paid by the latter. Thus, there is a risk of getting something you don’t want, and incurring unnecessary costs. Especially since 100% is prepaid.
Of course, purchases are made in a secure transaction format, controlled by bank card issuers and PayPal. And yet the law implies the compensation of funds under the terms of the return of the purchased item. If you believe the reviews on the international reviewers, not always the purchased items meet expectations. Although to be fair we should note that there are many positive comments about the online store, associated with good prices, honesty (all orders arrive) and convenient checkout. So it is very doubtful that IVRose is a scam.
Conclusion
IVRose The company provides an opportunity to buy women’s clothing of different styles, silhouettes (sometimes very unusual), shades and purpose (for business events, parties, everyday wear, etc.). The cost of goods is relatively low, and payments are made in the currency of the customer’s choice (39 options). Many bonuses and a good referral program are offered.
The company encourages feedback from clients: bonus currency is given for publishing suggestions for improving the service. However, there are also disadvantages – for example, sending orders on advance payment combined with paid delivery back to the seller in case of return, long processing and shipping times, and the lack of responsibility for suppliers’ actions, which is spelled out in the resource’s policy.
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