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Cotosen

Total reviews 31
1 complaint
1.2
Unconfirmed company
cotosen.com
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Buy products online in the store Cotosen
Online store of clothing and accessories for sports and outdoor activities from the UK. The catalog presents men's and women's collections, there are discounts and other special offers.
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Online store
Cotosen
Official website
https://www.cotosen.com
Head Office
Room 13-659, Area A, Service Trade Zone, No. 268 Lidao Road, Baguazhou Street, Qixia District, Nanjing
Date of foundation
1970
Company owner
Nanjing Tianshang Clothing Co., Ltd
Types of support
FAQ[email protected]Feedback form on the siteHelp Center
Phone Support
+852 800 931 299 Mon. to Fri. 9.00 - 18.00
Languages
English, German, French, Italian, Spanish, Chinese
Bonuses
Until 50 %Receive
Registration Discount
Until 99 %Receive
Promotional discounts
Methods of replenishment
American Express, PayPal, Gift Coupons, Bank card (Visa/Mastercard/Maestro)
Purchase on credit
No
Installment
No
Store Category
Clothing, Footwear and Accessories
Project Features
Online store of clothing for sports and outdoor activities of English brand Cotosen. The catalog presents men's and women's collections
Additional services
Newsletter
Online order tracking
Project regions of operation
All countries in the world
Delivery methods
Courier Delivery, Transportation companies
Delivery time
From 2 to 30 daysDepending on the country of delivery
Free shipping terms
From 99 USDMay depend on the country of delivery
Mobile apps
No mobile apps available
Affiliate Program
Registration20% for a paid order
Advantages
A huge selection of products for sports and leisure
Free shipping is available
Regular promotions and sales
Tracking your order on the site
Advantageous discounts and promotions
Controlling authorities and laws
UK tax law
Company requisites
Legal name: Nanjing Tianshang Clothing Co., Ltd
Legal address: Room 13-659, Area A, Service Trade Zone, No. 268 Lidao Road, Baguazhou Street, Qixia District, Nanjing
Overall assessment
8.4/10
Date of update
February 13, 2024
    Buy products online in the store Cotosen
    Address
    Room 13-659, Area A, Service Trade Zone, No. 268 Lidao Road, Baguazhou Street, Qixia District, Nanjing
    Assortment of goods
    35%
    Convenience of order placement
    24%
    Operation of the store's delivery service
    20%
    Convenience of returning goods
    20%
    1.2

    Reviews

      Cotosen reviews

      31
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    • 1
      Inaccurate feedback Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      I do not advise!

      Ordered a t-shirt and pants, low quality. You have to return them with your own money! Surprised! I don’t recommend it.

      Minuses
      • very bad quality.
      Reply to a review
      I don't recommend it
    • 1
      Feedback approved for publication Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Une arnaque

      I ordered 2 coats in size L
      I received one L and one Xl the quality is mediocre I have the impression to have ordered a disguise of bad quality
      No returns or refunds possible
      Please do not order from this site

      Positive
      • Arnaque
      Minuses
      • Arnaque
      Reply to a review
      I don't recommend it
    • 1
      Credible feedback Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Geld einfach behalten

      The faulty items (all of them, 2 pairs of pants to be precise) were sent back and the money has not been refunded for months now. I only receive standard e-mails asking me to be patient. Unfortunately, I didn’t look at the imprint beforehand.

      Positive
      • Keine
      Minuses
      • Leider Betrüger
      Reply to a review
      I don't recommend it
    • 1
      Feedback approved for publication Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      arnaque

      I ordered a sheepskin leather jacket for 76€ for my son for christmas and he sent me a plastic jacket, not thick at all, it stinks of oil …
      i’m trying to return it to get my money back the email address doesn’t exist there are several and i’ve sent a message to all of them to give me a return label… Read more

      Positive
      • arnaque ,
      Minuses
      • arnaque
      Reply to a review
      I don't recommend it
    • 1
      Feedback approved for publication Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Cotosen review

      This is fake china company. All items in my order was very bad quality and some of them more on two/three size than required and confirmed. I tried to return it back – no chance! I lost money, nervous and completely trust to china maker. Keep far away from it

      Positive
      • Zero
      Minuses
      • All
      Reply to a review
      I don't recommend it
    • 1
      Credible feedback Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Avoid like the plaque!

      Ordered a $25 German flag shirt, 4 weeks later a pirate shirt shows up. Contacted customer service their reply was that I could get a $14 refund. No returns or exchanges.

      Minuses
      • Got wrong order, wouldn’t take return
      Reply to a review
      I don't recommend it
    • 1
      Inaccurate feedback Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Biggest scam ever

      You will never get what you ordered, never use IT!

      Reply to a review
      I don't recommend it
    • 1
      Feedback approved for publication Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      mr

      BIGGEST SCAM EVER !!!
      BIGGEST SCAM EVER !!!!

      I ordered 3 shirt 1 shorts…..

      Just got my order……Only 1 shirt which i didnt even order…….HAHAHAHA
      DONT ORDER ANYTHING FROM THIS PLACE !!!!!

      Minuses
      • SCAM
      Reply to a review
      I don't recommend it
    • 1.3
      Feedback approved for publication Rate your review 0
      0
      0
      Assortment of goods
      40%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Ventas engañosas

      I placed an order through the Cotosen website 2 months ago with the guarantee of being received in 20 days but 2 months have passed and no reason has been given despite having written to the customer service site, they answer evasively and do not give any reason for the order.

      Positive
      • Ninguno
      Minuses
      • Ventas engañosas
      Reply to a review
      I don't recommend it
    • 1
      Feedback approved for publication Rate your review 1
      +1
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Cotosen es una estafa

      Cotosen is a real scam. I already started to be suspicious when I saw that, just after making the payment, they blocked my access to my account on the website. I could not I went back inside to see my orders. I ordered a sweater and a t-shirt. What I received has nothing to do with what is shown in the… Read more

      Reply to a review
      I don't recommend it
    • 2
      Credible feedback Rate your review 0
      0
      0
      Assortment of goods
      100%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Achat de deux t-shirt et d'une veste

      I received the package with a T-shirt Size: Xl and the other Size: 3 Xl while I ordered both in Size xl, and I did not receive the jacket. After several complaints, I received a jacket, but nothing to do with the one I ordered. I asked for a refund and since then no news

      Positive
      • une commande passé le 15 décembre qui devait être livrais dans les 7 jours, reçu 2 mois plus tard et rien ne corespond.
      Reply to a review
      I don't recommend it
    • 1.8
      Credible feedback Rate your review 4
      +4
      0
      Assortment of goods
      80%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Estafa garantizada una vez hecho el pago

      The product sent does not correspond to what is published on their website, very low quality and a bad imitation, size M equivalent to XL and is not cotton is acrylic. The boots are not leather, they are also a bad imitation. Already received the items I can not access my customer account to check the… Read more

      Positive
      • Buena imagen
      Minuses
      • Estafa una vez hecho el pago
      Reply to a review
      I don't recommend it
    • 1
      Feedback approved for publication Rate your review 1
      +1
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Cotosen : site aranque à éviter absolument

      Login on the site does not work anymore for me after my order.
      The quality of the clothes is really not good, the quality of the prints on some of the clothes is absolutely disastrous… a real deception on the site, they have a good photographer… and on top of that it’s low-end polyester!
      They replaced… Read more

      Positive
      • aucun
      Minuses
      • qualité des vêtements déplorable
      • délais de livraison très long
      • login ne fonctionne plus
      • support incompétent
      • rupture de stock
      • echange sans prevenir sur rupture de stock
      Reply to a review
      I don't recommend it
    • 1
      Inaccurate feedback Rate your review 1
      +1
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      DESASTROSO

      the product does not look like the one in the pictures, neither does the size and it is of very poor quality. there is no way to return it.

      Positive
      • NINGUNO
      Minuses
      • TODAS
      Reply to a review
      I don't recommend it
    • 1.8
      Feedback approved for publication Rate your review 1
      +1
      0
      Assortment of goods
      80%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Une Honte !!!!!!!

      a shame this site I ordered more than a month ago I just received it today and what a disappointment.
      Non-quality fabric, unfinished sewing and size not respected, that disappointment YOU NOT RECOMMEND AT THE HIGHEST POINT.
      Moreover, it is a scam because it is impossible to connect to your account
      impossible… Read more

      Reply to a review
      I don't recommend it
    • 2.5
      Inaccurate feedback Rate your review 2
      +2
      0
      Assortment of goods
      80%
      Convenience of order placement
      80%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      nO RECOMENDABLE

      poor quality product; they do not meet delivery deadlines, do not send the sizes ordered and do not solve the problem.

      Positive
      • estafa
      Minuses
      • estafa
      Reply to a review
      I don't recommend it
    • 1
      Feedback approved for publication Rate your review 1
      +1
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Cotosen=timo

      I bought a sweater that looked warm in the photos and I have received a sweater of terrible quality, very thin and 4 sizes too big. In short, it does not even serve to burn. The store told me that they will not refund my money, but they will give me a discount of 11€ on my next purchase. They have ripped… Read more

      Positive
      • Ninguno, es un timo.
      Minuses
      • Todas. Es un timo.
      Reply to a review
      I don't recommend it
    • 1
      Feedback approved for publication Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      du vol !!!

      once cashed, only messages of apology reached me in English, my order having been placed in French. I will file a complaint and make sure that your ads are removed from the web!

      Minuses
      • rien de respecté
      Reply to a review
      I don't recommend it
    • 1
      Feedback approved for publication Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Estafadores

      THIS IS A SCAM. A LOT OF COMPLAINTS AND NOTHING COMES, ONLY APOLOGIES. It’s been two months and they always say the same thing. I hope this serves to stop anyone from buying. They kept the money these ………………….

      Positive
      • ESTO ES UNA ESTAZA. UN MONTO DE RECLAMACIONES Y NO LLEGA NADA SOLO DISCULPAS. Ya pasaron dos meses y siempre cuentan lo mismo. Espero que esto sirva para que no compre nadie. Se quedaron con la pasta estos de la g.
      Minuses
      • no apareció la mercacia
      Reply to a review
      I don't recommend it
    • 1
      Feedback approved for publication Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Estafa total

      I purchased 2 items on 06/12/2022. After claiming it they told me “with very good words” that it would arrive soon. One of the items arrived in the first days of January/2023. The 2nd arrived on 01/31/2023. Almost 2 months later. The first item arrived fine. The 2nd item did not had nothing to… Read more

      Positive
      • ninguno
      Minuses
      • todo
      Reply to a review
      I don't recommend it
    • 1
      Inaccurate feedback Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      A FUIR!!!!!!!!!!!!

      THIEVES!!!!!!!!!!!!!!!!!!!!!!!!!!!

      Positive
      • DES VOLEURS! PRENNENT LES GENS POUR DES CONS....
      Reply to a review
      I don't recommend it
    • 1.8
      Inaccurate feedback Rate your review 0
      -1
      1
      Assortment of goods
      80%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Los productos no se corresponden con la publicidad; muy baja calidad, no cumplen plazos y no envian lo pedido

      It is a total deception

      Positive
      • estafa
      Minuses
      • estafa
      Reply to a review
      I don't recommend it
    • 1
      Feedback approved for publication Rate your review 1
      +1
      1
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      ESTAFA TOTAL

      AVOID buying from COTOSEN at all costs. After 1 month of waiting for a purchase of 3 garments I get things that have nothing to do with the photos.

      Poor quality, laughable prints.

      After contacting them and asking for an explanation, first they offer you a discount ticket for their website, then… Read more

      Minuses
      • TODO
      Reply to a review
      I don't recommend it
    • 1
      Feedback approved for publication Rate your review 0
      -1
      1
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      COTOSEN ESTAFA

      I bought four sweaters in early December in cotosen, a month later I got one, the quality is very bad, claim the other three, three weeks later I got the other three, the quality is also very bad, the fabrics look like children’s carnival, they were dirty and also two of them were not the ones I ordered… Read more

      Positive
      • ES UNA ESTAFA
      Minuses
      • PRODUCTOS MALISIMOS
      Reply to a review
      I don't recommend it
    • 1
      Feedback approved for publication Rate your review 0
      -1
      1
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      site à fuir

      The products received are of low quality and correspond only very remotely to the photos on the site. While the site seems to be European during the billing we realize that it is a Chinese company with you doubt it an Asian quality!

      Minuses
      • les produits reçus sont de faible qualité et ne correspondent que de très loin aux photos sur le site
      Reply to a review
      I don't recommend it
    • 1.8
      Feedback approved for publication Rate your review 0
      0
      0
      Assortment of goods
      80%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      médiocre et plus

      if you think you are ordering quality products at full price you are wrong, arrived from china after two months and several reminders to the company the quality is not there and half of the products are missing

      Reply to a review
      I don't recommend it
    • 1
      Inaccurate feedback Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Una estafa y calidad artículos y atención al cliente nefasta

      I ordered 3 items, I received 3 different ones. With a very bad quality and I have complained 3 times as it says on the web and I have not had any answer.

      Positive
      • Una estafa
      Minuses
      • La calidad malisima
      Reply to a review
      I don't recommend it
    • 1.8
      Inaccurate feedback Rate your review 0
      0
      0
      Assortment of goods
      60%
      Convenience of order placement
      40%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      une arnaque '

      Product arrived late and does not match the item on the picture. Return must be done in China at my expense.

      Minuses
      • produit arrivé tard et ne correspond pas à l'article sur la photo. Retour doit être fait en chine à mes frais.
      Reply to a review
      I don't recommend it
    • 1
      Inaccurate feedback Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Malisimo

      The quality is a disaster, I do not recommend it at all.

      Minuses
      • Todas
      Reply to a review
      I don't recommend it
    • 1
      Inaccurate feedback Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      COTOSEN MAGASIN DE LA HONTE

      COTOSEN IS A SCAM DIFFERENT ARTICLES IS VERY POOR QUALITY
      NEVER ORDER FROM COTOSEN

      Positive
      • COTOSEN EST UNE HONTE ARTICLE DIFFERENT ET DE TRES MAUVAISE QUALITE
      Minuses
      • NE COMMANDE JAMAIS CHEZ COTOSEN
      Reply to a review
      I don't recommend it
    • 2.3
      Rate your review 0
      0
      0
      Assortment of goods
      80%
      Convenience of order placement
      60%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      Do not use this site

      The order was placed in early February. Until the end of April they kept promises of speedy delivery. Since the end of April they agreed to refund the money. More than a month has passed, there is still no money. There is no response to messages anymore.

      Positive
      • No
      Minuses
      • They don't deliver the goods. They don't return money
      Reply to a review
      I don't recommend it
    • 1
      Rate your review 0
      0
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      cotosen divorce

      Cheap Chinese crap, everything in the trash, minus 15000 rubles, and spoiled
      mood, the parcels had been coming for six months

      Reply to a review
      I don't recommend it
    • 1
      Rate your review 0
      +5
      0
      Assortment of goods
      20%
      Convenience of order placement
      20%
      Operation of the store's delivery service
      20%
      Convenience of returning goods
      20%
      scam site

      Nothing in common with what is posted on the site, and with what comes in the parcel – NO!!!! all that they sent me, threw in the trash! Assholes, blast you! 25 thousand dollars worth of damage!

      Positive
      • No
      Minuses
      • solid
      Reply to a review
      I don't recommend it
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