Airycloth is this a scam? Review and Customers Reviews

Airy is a large international online marketplace specializing in the sale of women’s clothing, shoes and accessories, known for its constant discounts and sales on many different product items. The company was founded in Hong Kong, and later all the management moved to the UK, where Airy still has its central office to this day. Airycloth positions itself as a online storeWhere everyone from every corner of the world can buy inexpensive women’s clothing and other items of clothing, while saving a lot of money given the constant discounts.

The company operates solely as an online marketplace and delivers goods to its customers by international shipping services, with no retail networks. Because of its high turnover and international trading activities, Airy has warehouses located in the United States, the United Kingdom, Belgium, Norway, Australia and China. Airy’s mission is to give everyone the opportunity to buy good quality clothes and shoes for a reasonable price.

At the moment, the company exists only as a large international online platform, where the entire process of product selection and purchase is carried out on the site. Online shopping should be not only comfortable, but also safe, because the wide possibilities of digital communication have entailed a number of illegal fraud schemes. That is why in this review we will study in detail the specifics of Airy, consider the catalog of the store, get acquainted with the methods of delivery and payment, check the company details and analyze reviews from real buyers in the network. On this basis, we will be able to find out whether it is worth buying at airycloth.com and whether it is a scam?

Why Airycloth?

Airy takes into account all the preferences of its customers and makes shopping as comfortable and enjoyable as possible, as evidenced by their trading activities in the international market. To understand why it is worth choosing Airy, we should highlight the advantages of this company:

• More than 10,000 product items;
• Constant updating of the catalog;
• A modern and fast website;
• Great choice of delivery and payment methods;
• Regular promotions and sales;
• Availability of additional features;
• Free mobile app.

What can I buy at Airycloth?

On the site of Airy online store there is a large catalog, in which the entire list of products is arranged according to certain categories. Also in the menu of the site you can see the division into collections and product items with discounts. Catalog Airy is located in the form of an elongated line across the page, located at the top of the site, and when you hover over a section the user opens an additional context menu for a quicker search for the desired product. To understand what exactly you can buy at Airy, you should take a closer look at the store’s catalog.

Novelties

The first section of the site menu, where all new products are presented, regardless of category. Here you can find various closet items, and for a more convenient search you can select a specific type of clothing in the context menu and use special filters located on the left side of the page.

Christmas Carnival

Separate section on the site airycloth.comwhere you can find clothing or accessories that are thematically related to the holidays. The user will be able to buy pajamas, sweatshirts, bags, scarves, gloves and many other things whose design is related to Christmas and the New Year. It is important to note that by navigating through the general category, the customer will not be able to choose to display an individual type of clothing. In order to sort products by type, you need to select it initially in the context menu. Also in the catalog of Airy store there are also basic menu items in which you can select a particular closet item:

• Blouses (blouses with long sleeves, short sleeves, cotton and large sizes);
• Dresses (prints, casual, midi, mid-length, cotton, boho, lace, and oversized dresses);
• Sweaters and hoodies (hoodies);
• Coats (blazers, jackets, trendy coats and bushcoats);
• Footwear (shoes, flat-soled shoes, boots and wedge shoes);
• Pants, jeans, skirts and shorts;
• T-shirts;
• Accessories (bags, scarves, necklaces, bracelets, belts, hats, sunglasses, earrings and rings);
• Swimwear (one-piece swimsuits and monokinis, tankinis, swimwear in larger sizes and closed swimwear).

The catalog of the online store is designed rather inconveniently for the user, as Airy focuses on thematic and seasonal sales, adding all the items participating in them to a separate section of the catalog. It should also be noted that some menu items are marked with an asterisk and in red, indicating the high popularity of the section or type of clothing. To quickly find the right product should click on the desired subsection in the context menu and optionally use the filters, in which you can select the color and price range. There are also sorting options in the catalog to change the order in which the products are displayed (by price and newness).

How do I find the right product at airycloth.com?

Online store Airy provides an opportunity to find the desired product in two ways: with the search bar and through the catalog of the site. The search line is located in the upper right corner of the site (near the cart), where the user only has to enter the name of the product or its article code and the system will automatically select all the items with similar value. To the left of the search results a small menu will be displayed where you can select the desired section and sorting option.

As for the catalog search, this method will be useful for those who want to become more familiar with the assortment of the online store. The customer will be able to choose a product based on the collection, thematic sale or by a certain category. Each section has its own filter and the ability to choose how products are displayed.

Airycloth product card

Every product on the site airycloth.com has its own card with a number of additional options and the ability to add it to the cart for further checkout. The product card of Airy store is quite simple and not overloaded with any unnecessary functions. The user can examine the photo in detail, see the availability of the desired color and size, read a detailed description and add things to favorite. It’s also worth noting that the product card contains brief information about shipping and possible returns, and just below it displays similar products based on the type of selected item.

How do I order from Airydress?

You can only place an order on airycloth.com by searching for an item and adding it to cart. There is no possibility to make a purchase with the help of a manager by phone at the moment. To start with, the customer needs to find the necessary goods in any convenient way (through the catalog or search bar), and then go to its card and select additional parameters (color, size, quantity, etc.). Then click “Add to cart” and proceed to checkout. The system will automatically take you to a separate page where you will see information about the order and special forms with contact information for delivery and payment of the order.

How do I sign up for Airycloth?

Registration in the online store Airy occurs in several ways: automatic login through social networks and the payment system PayPal, or self-fulfillment of the registration form on the site. In the case of the first method, the user simply clicks on the desired button and the system automatically logs in through the specified website. Next, it will be necessary to specify some data and confirm their correctness. If the user wants to register on the site, it is necessary to fill out a special form in the window “Register”. To correctly go through the registration procedure, you should specify such data:

• Email;
• Password;
• Date of birth (for a special bonus).

Airy Personal Cabinet

User account on the site airycloth.com opens up a number of additional features to the customer, which simplify the process of shopping and interaction with the store as a whole. The client can view his old and current orders, track them, edit and add new contact information. It’s also possible to look at products added to favorites and check the availability of special coupons, thanks to which you can get a discount on subsequent purchases.

How do I place my order at Airycloth?

The ordering process starts with adding an item to cart through its card. The whole procedure takes place in several steps and in total does not take much time. After adding to cart the user will be able to enter a coupon for a discount and proceed to filling out the form with contact data. The site will ask to enter the full name and residence address, zip code and phone number, and will offer to fill in information in the account (if the client is not registered) to be able to track the order in the future. Then you choose the method of payment and delivery, where if you want you can insure your order in case of loss or damage for an extra fee. After all the stages have been passed, the order automatically goes into processing and is prepared for shipment within the specified time frame.

More features at airycloth.com

The Airy online store offers a number of specific options that add to the shopping experience of the overall interaction with the online site. Each of the features on the site helps shoppers make purchases, and gives the opportunity to take advantage of special services. In order to understand what kind of options airycloth.com has, one should look at them in more detail.

Favorites

A useful feature that allows you to save any number of products you like in a separate tab so that you don’t have to search for anything in the catalog repeatedly in the future. For this purpose a small heart-shaped button is placed under each item, and when clicked on it the product is automatically added to favorites. You can see all the saved items in the corresponding section of your personal cabinet, or by clicking on the special button in the upper right corner of the site (near the icon with support).

AC collection

Periodically on the website of the online store Airy there are updates of a number of products, which are specially selected based on the overall popularity and characteristics of the products. AC Collection is located in the catalog of the store, and, going to it, the buyer will open the entire list of clothing, which differs in quality and overall style from the many closet items being sold. It is worth noting that the AC collection does not have any filters, so the client has to search for the right product himself.

Order Tracking

On the site airycloth.com there is a separate tab with the same name, in which the buyer can track his order without having to follow external links to the sites of transport companies. To do this it’s enough to enter the postal address (where the details will arrive on request) and a special waybill number, which is issued immediately after the goods have been shipped by the store. All users can use this function, regardless of whether they have a personal account or not.

Help Center

The “Frequently Asked Questions” tab, which is located at the bottom of the site page, allows the user to read a large block of important information about the operation of the site, delivery and payment processes, coupons, refunds and general questions about the account. Since customer support is not always quick to respond, an option like this will make it easier to find answers to questions when shopping at Airy.

Newsletter Subscription

Subscribing to the newsletter allows you to be the first to know the latest news about upcoming promotions and sales, new products in stock and notifications of order status. Airy also often sends its customers letters with personalized bonus offers.

Airycloth mobile app

The company has its own mobile app, which can be downloaded for free for any Android or iOS device. In the app, you can also browse the catalog, make purchases, and register a user account. The functionality of the program is almost identical to the mobile version of the site.

Payment and Shipping at Airycloth Com

At the moment Airy does not have its own warehouses on the territory of the Russian Federation, so any shipment to the country will be international and carried out by several transportation companies. Based on this, the payment process will also take place online with full prepayment, as on many similar foreign online sites. However, if the total amount of purchases does not exceed $500, the site has a service of cash on delivery. Payment is made through a secure server, and there are many ways to pay for your order at Airy.

How do I pay for my order at Airycloth?

The payment process takes place during the ordering process after filling out the form with the contact information for delivery. At the moment to pay for the order in airycloth.com You can do this in the following ways:

• Payment by card (VISA, MasterCard, Maestro, American Express);
• Bank Transfer;
• Cash on delivery;
• Online banking (Sofort, iDEAL, Trustly, Boleto);
• Electronic money (PayPal, Webmoney, QIWI, Yandex.Money).

Shipping methods at Airy Cloth

According to the store, on average, goods are delivered within 6-13 days after order confirmation and payment (depending on the region). At the moment, delivery from Airy warehouses is made in the following ways:

• DHL courier delivery;
• Transportation companies (UPS, EMS).

It should be noted that when ordering the system automatically calculates the approximate cost and delivery time.

Airycloth’s return policy

The return procedure applies to almost all groups of products sold on the site, with the exception of underwear, swimwear, pajamas and jewelry. You can return an item within 14 days of receiving it by submitting a claim and a detailed description of the problem to the support service. If the situation is one of product quality, Airy sometimes asks for photos of the defect or problem area. It is important to note that returned items must be in unused condition and in their original packaging. Also, items cannot be returned if they show signs of use (washing, wearing, damage). The cost of the original delivery and the insurance fee is not refundable to the customer.

Airycloth bonuses

It is rare to find any long-term promotions or bonus offers on the website of the Airy online shopping site, and there is no special loyalty program, which gives the opportunity to receive a certain discount based on previous orders. However, Airy offers its customers regular discounts on products sold, allowing them to save some of their money when buying. It is also not uncommon to see thematic promotions on the site that involve price reductions on certain merchandise items. To understand what bonuses the online store has, it is necessary to consider them in more detail.

Black Friday

The site offers discounts on some items to coincide with Black Friday.

Registration Discount

At registration, airycloth.com gives you a coupon for a 5% discount, which you can use in the appropriate window at checkout.

Fast deals

At the moment there is an offer in the store, according to which some things are discounted up to 85%.

Complaints about airycloth.com

On the review sites there are a small number of comments about the work of airycloth.com store. In general, users have recently given the company good marks, noting the quality of support service, low prices and possible compensation for the long waiting time for the delivery of goods. You can also see a list of reviews about the overall quality of products, a wide range of products and the availability of insurance premium in case of loss of a parcel in transit. But you can also find negative reviews online, which in most cases are connected with the long processing and confirmation of the order, as well as with certain difficulties when paying through online banking services.

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Supervisory authorities

We could not find a tab with details or any legal information in the contacts. The only thing the site indicates is the person on whose behalf the trading activity is conducted – ZC Holding (HK) Limited. After checking the information in public sources, we found out that ZC Holding (HK) Limited was registered in December 2017, and the CEO is Isabella Bertax. The website trademarkers.com indicates that the holding has been assigned a special number 017055104, and the organization is currently active.

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Airycloth.com User Agreement

Website User Agreement airycloth.com is referred to as the “Terms and Conditions” document, and is located on the tab with the same name at the bottom of the site page. Here the user will be able to read detailed information regarding the process of interaction between the seller and the buyer, namely: acceptance of the terms of service, registration and password entry, refund policy and provision of content, as well as indemnification from losses and warranty disclaimers. Of importance is paragraph 12, which states that the company disclaims liability and warranty for any activities and processes that are not related to the sale of goods. Therefore, the buyer should be more careful with his purchases and, if possible, carefully check all the information provided on the site.

The company also has a privacy policy, which describes the process of collecting, storing, processing and transferring of personal data of the client. You can read the document on the tab with the same name. The company collects personal data for delivery, sending promotional emails, improving the quality of service and for processing transactions.

Customer Service

You can contact the Airy store support team in the following ways:

• Online Chat;
• Feedback form.

Is Airycloth a scam?

On the expanses of the Internet you can find many online stores of various clothing and footwear, but users pay attention to the range of products and overall pricing, giving preference to quality and democratic price. Airycloth works directly without intermediaries, which allows you to determine the cost of the products yourself, without increasing it due to additional costs. It is also worth noting the wide assortment – today you can see more than 10,000 different product items in the online store, and the catalog is updated weekly.

A large number of warehouses in many countries around the world ensure fast delivery, and working with the most secure payment system gives a guarantee of reliable protection of personal data of the client. The disadvantages are the inconvenience of the catalog and its sections, as well as the small number of channels for communication with support. In this review we have analyzed Airy’s activities, its online store and catalog, got acquainted with additional options and methods of delivery with payment. We also read reviews of the site on the Internet and checked the details of the person who carries out trading activities. On the basis of the data obtained, we can conclude that Airy is not a scam.

Conclusion

Store Airycloth has a wide range of women’s clothing and accessories, offering delivery anywhere in the world. A number of additional options will simplify the process of online shopping, and regular promotions and sales will save some money. The downside is an awkwardly constructed catalog, as well as a small selection of support communication channels. If you’ve had an experience shopping at Airy, feel free to share it with us below in the “Reviews” column.