SaleBot

SaleBot – is a service that helps to automate the business processes of customer engagement, sales and support by creating chatbots. The smart system developed helps replace operators in their work with clients. Online constructor for messengers and social networks helps without special knowledge and skills to create their own bots, on which you can switch a lot of routine operations. Project features:

• Support for most popular social networks and messengers;
• a lot of tools;
• creation of reports, decision tree for process automation, integration with CRM-systems, ERP, etc.

The service is assessed as a reliable project that has some disadvantages. Let’s find out if SaleBot is a scam and if the positive reviews about its work are true.

 

Why SaleBot

SaleBot is a chatbot builder that offers integration of its chatbots with all social networks, messengers and APIs. You can create just one bot and run it in all messengers at once.

Benefits of SaleBot:

• Savings on staff. One computer will be able to process all incoming messages, there is no need to keep a staff of operators.
• Unloading the call center. The bot answers similar and repetitive questions with the help of the knowledge base. The user can get the answers he wants without contacting the call center.
• Ability to connect the operator to the dialogue with the preservation of correspondence.
• Lots of tools in one place.
• Round the clock support.
• The operator’s mobile application. It is possible to interact with customers on the site and through the app.
• Adaptation to individual needs. Flexible customization for any task.

The website is provided for work salebot.pro and a mobile application for Android. The Internet site describes in detail the features of the work and the rate plans that the company offers. There is also a page docs.salebot.pro, which contains a detailed guide on how to use the service and create chatbots. The service offers several packages for its customers:

• “Elementary.” for 599 rubles per month. This is an option for any one project without mailing lists. This plan has such features: online chat, bots for messengers and Whatsapp, a graphic editor, collection of applications, the ability to send media files, CRM.
• “Standard.” for 899 rubles per month for small businesses. The tariff for one project provides unlimited mailings. In addition to the options of the initial plan, there are also mailings, operator tools, statistics, customer base migration, Bitrix, and AmoCRM.
• “Premium.” for 1199 rubles per month. This is a package for one project with unlimited mailings, which has a number of additional features.

It is also possible to order an individual package. To do this you need to fill out the feedback form on the website salebot.pro.

SailBot features

The main features of the service:

• CRM. Managing customers from the admin panel, you can no longer buy additional CRM.
• Integration with CRM, web API, ERP, customer systems.
• Report creation. Full reports on the bot’s work are available at any time.
• Solution Tree. Marketing process automation, sales scripts, mailings, product selection assistance.

The company is engaged in research in the field of computer analysis and synthesis of natural language. This means understanding language and generating literate texts. Dialogue models using NLP (natural language) make chatbots flexible and natural. The goal of the service is to replace humans in customer service. Chatbots automatically learn, analyze the meaning of words, consider phrases and look for answers in the text. The bot has a large set of features, including:

• funnels;
• quick answers;
• integration with messengers and social networks;
• integration with Bitrix24, AmoCRM and BlueSalesCRM;
• integration with payment systems;
• creating minilandings;
• SaleBotCRM;
• tasks;
• dialogue history;
• the ability to create newsletters;
• statistics;
• reservation.

Additional services

The service offers a training course on how to create chatbots, use WhatsApp hosting and AmoCRM setup. After training with the company, you can learn how to create chatbots and become a developer. If you have problems with self-training or want to become a certified developer, you can take advantage of this opportunity. The duration of the training is 14 days. It includes 10 videos, homework, and a qualifying exam. After passing it successfully, all students receive a personal certificate. All documents have a unique number and are entered into a common database. Training takes place in a WhatsApp group, where the teacher will be constantly in touch. Students can always ask any questions to understand what they do not understand. Such training costs 5 thousand rubles.

If the client does not have an extra phone or wants to get rid of the problems associated with the status of WhatsApp, you can use a hosting service. In this case you will not be able to use WhatsApp from your phone, because the service will connect it to your phone. An alternative could be the operator interface SaleBot, where you can reply to messages or write first. The service costs 1 thousand rubles. Payment is added in addition to the tariff plan. To activate the service, it’s necessary to contact support and name a WhatsApp code, which will come in an SMS message. After that, the system considers the QR code, and WhatsApp will start working automatically. The administration takes care of all support issues.

The company also gives you the opportunity to set up AmoCRM. The company is an official partner of AmoCRM, so buying or extending the license with the service, every client gets 1 month of the document as a gift. An extended free trial period of 28 days is offered to new clients. A specialist will conduct an audit for free, examine business processes and suggest options for automating the setup. It can be the following options:

In addition, AmoCRM advanced turnkey integration with WhatsApp is offered. In contrast to the standard integration process, sending messages or mailing will be done through a random delay and with unique messages. This will help to simulate the sending of messages manually, reducing the risk of WhatsApp blocking. Prices for such customization are discussed individually after an audit.

 

How do I get started at salebot.pro?

To start working with the service, you need to register on the site salebot.pro.

Registering for SaleBot

Registration is simple and straightforward. To register, click on the “Registration” button in the upper right corner. In the form that opens, you need to enter your email and password. You can also use the login through social networks VKontakte and Facebook.

Personal Cabinet

By logging in to your personal account with your username and password, the client can do basic work on their projects. The account consists of two main sections – “Profile” and “Projects”. In the first one you can change the information about yourself and become a partner. In the “Projects” section you can see a list of the bots created with access, date and “Clone” and “Renew Subscription” buttons. By clicking on the name of the desired project, you can go to the page with settings and tools. Also on this page it is possible to create a new project. The user can choose a ready-made template. This means that once created, he gets a working chatbot. Templates are offered for a staffing agency, real estate, online store, group recording and beauty salon recording.

Mobile application

The company has developed a mobile app so that customers can manage operations from their smartphones. Since the bot does not always know the right answers to questions, the operator must have quick access to the control. With the app, customers can monitor the bot’s performance anywhere. The app uses PUSH notifications that come when each customer appears. If the bot is in doubt about an answer, it will suggest potential options, so the user doesn’t have to type it in himself. The app’s rating is 4.9. Reviews of its work are only positive. It is really convenient and easy to work with.

How do I connect chat to the site?

To connect the bot, you need to create a project in your personal cabinet. Specifying the name, you can choose a template for quick creation of a ready-made bot or select an empty project. Also in the form you can make a description of the future version. A customer can create message funnels, quick replies, connect the bot to messengers, social networks and CRM by opening a new project. You can also set up receiving payments within the bot and create a minilanding. There’s a function to create tasks and a list of dialogs. In addition, in some tariffs the creation of mailing lists is available. For convenience there are sections “Leads” and “Statistics”, where you can see the orders of customers, their number, as well as see unanswered questions. If necessary, you can create a backup copy, which will help to restore the project at any time.

 

SailBot bonuses

As a bonus, the service offers a discount if you buy a package for a year.

Discount

By buying one of the tariffs for a year, the client can save 20%. This will save 100-200 rubles per month.

Referral program

The service offers every customer to become a member of the referral program. By inviting your friends to the SaleBot site, you can earn extra income. Every user who registers through an affiliate link will get 7 days of test access to his first project instead of 3. To become an affiliate, just go to the “Profile” section, join the referral program, click on the Become an affiliate button and copy the unique link. You can post it on social networks, forums, on your website or blog, send it to your friends by e-mail and messengers. Every customer who registers using this link will be linked to a partner. 10% will be transferred to your partner’s balance from every purchase. You can also create chat bots on SaleBot and get 10% from your subscription on your account. Order of interest accrual:

 

Complaints about SaleBot

Since the project is quite young, there are not many reviews on it. But almost all of them are positive. There are comments about the rather complicated setup. But if you carefully study the manual, you can figure out how to create bots and connect them.

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Regulatory agencies and laws

Before you start working with the company, it’s worth checking for official information and documentation. The site salebot.pro has information about the company’s name and OGRN, but there are few contact details, and the address is not listed either. It can be found in the official register of legal entities. There is no documentation on the site.

Salebot.pro User Agreement

The text of the User Agreement can be found at salebot.pro. It can be opened from the registration form. There is no separate menu item for this page. The document contains general provisions and requirements for user registration. There is also a chapter of information about the quality of service provision and the limits of liability. The company does not guarantee that:

There is information about the rules of creating bots, data collection and special conditions.

A privacy policy is provided as an appendix.

Customer Service

The site salebot.pro has a feedback form and online chat. There are also buttons for communication through the social networks VKontakte, Facebook, Odnoklassniki and messengers Whats App, Viber. In Telegram there is a bot Salebotpro_bot to contact technical support.

 

Is SaleBot a scam?

SaleBot – is a chatbot builder that only started its work in 2019. But there are already many clients who have used its services. Bots of this service offer integration with most popular social networks, messengers, and CRMs. They also call the advantages of the project round-the-clock support, a large number of tools, the availability of a mobile application, flexible configuration, the ability to connect the operator to the dialogue with the preservation of correspondence. Although some users note that the configuration is quite complicated, and the interface is not clear to everyone.

The company has three tariff plans, which clients call adequate in price and quite functional. The disadvantages of the service include the fact that there is no detailed documentation and contact information on the site. This does not speak in favor of the company, although having evaluated its work in general, we can conclude that SaleBot is not a scam, but a functional chatbot builder.

 

Conclusion

SaleBotLike other similar designers, it helps to automate the process of communicating with customers. The options on offer allow you to customize the bot to your needs, save on staff and increase sales volumes. If you have created a chatbot at this site, leave your opinion about it on this page. Feedback will help you evaluate the service objectively and compile a rating to compare it with other projects.